What users are saying about
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.6 out of 100
Based on 7 reviews and ratings
174 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.9 out of 100
Based on 174 reviews and ratings
Likelihood to Recommend
Celonis
Celonis is well suited for organizations who are undergoing transformation initiatives that tie to the following areas:
- RPA/Automation
- ERP Migrations
- Process Documentation
- Shared Services
- Process Transformation

Verified User
Employee in Sales
Computer Software Company, 201-500 employeesPega Platform
Pega is great for corporate web apps when a certain work flow or process can be improved through automation or a more stream lined process. It can handle forms and documents really well, integrates well with many different services (including other Pega apps), can handle very complex work flows and logic to basic things like user permissions and notifications. I would say it is less suited for small business needs. I would also say it is not that great at handling media or very interactive screens such as video (something I have personally never seen done).

Verified User
Employee in Information Technology
Information Technology & Services Company, 51-200 employeesFeature Rating Comparison
Reporting & Analytics
Celonis
—
Pega Platform
7.8
Dashboards
Celonis
—
Pega Platform
7.5
Standard reports
Celonis
—
Pega Platform
8.1
Custom reports
Celonis
—
Pega Platform
7.9
Process Engine
Celonis
—
Pega Platform
8.0
Process designer
Celonis
—
Pega Platform
8.8
Process simulation
Celonis
—
Pega Platform
8.6
Business rules engine
Celonis
—
Pega Platform
8.5
SOA support
Celonis
—
Pega Platform
9.0
Process player
Celonis
—
Pega Platform
7.2
Support for modeling languages
Celonis
—
Pega Platform
5.4
Form builder
Celonis
—
Pega Platform
8.2
Model execution
Celonis
—
Pega Platform
8.6
Collaboration
Celonis
—
Pega Platform
8.8
Social collaboration tools
Celonis
—
Pega Platform
8.8
Content Management Capabilties
Celonis
—
Pega Platform
4.4
Content management
Celonis
—
Pega Platform
4.4
Pros
Celonis
- Provide big picture information and drill down to details, such as actors, cases, documents
- Combine process discovery data with other business, e.g. controlling data
- Great user interface
- Unlike other products such as Minit or Disco, this tool is great at being able to directly enrich the findings with cost or revenue data
- Easy to build and calculate critical process KPIs and demonstrate the findings to management (decision makers)
Senior Consultant
A.T. KearneyManagement Consulting, 1001-5000 employees
Pega Platform
- Reusability
- Pega’s Situational layer cake architecture is capable of organizing application to suit enterprise needs. An enterprise can have a complex organization structure located around the globe. Because of Situational layer cake architecture reusing common policies and procedures is easy while allowing for differences between products, regions, channels and customer segments.Whereas with some application development platforms, separate copies of the application should be created to suite different business context.
- Faster application delivery
- With Pega developers can reuse common policies and procedures, replicate functions and industry specific frameworks and utilize pega UI elements to develop applications. IT is easy to deploy.Therefore developers are capable of delivering application earlier compared to some application development platforms. Pega reduces time taken to deliver an outcome.
- Pega upgrades
- Pega platform is upddated to adapt and work with latest technologies.
- Proprietary users support and maintain Pega platform continuously. Pega customer support is always willing to enhance product support.

Verified User
Engineer in Information Technology
Information Technology and Services Company, 10,001+ employeesCons
Celonis
- May shed a negative light on employees for deviating from the desired processes.

Verified User
Employee in Sales
Computer Software Company, 201-500 employeesPega Platform
- Pega’s Strategic Apps, Cobrowse and OpenSpan offerings appeal to midmarket customers, but Pega is not aggressively promoting Pega 7 and Pega Express as stand-alone iBPMS platforms to the midmarket.
- Pega doesn't support powerful data or process modeling capabilities as compared to the other tools.
- Pega doesn't support full extraction, transformation and loading capabilities as offered by other industry-leading tools. Pega support doesn't solve tickets correctly on-time.

Verified User
Program Manager in Professional Services
Computer Software Company, 10,001+ employeesLikelihood to Renew
Celonis
No score
No answers yet
No answers on this topic
Pega Platform
Pega Platform 10.0
Based on 6 answers
Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals

Verified User
Vice-President in Information Technology
Insurance Company, 1001-5000 employeesSupport Rating
Celonis
No score
No answers yet
No answers on this topic
Pega Platform
Pega Platform 6.9
Based on 6 answers
It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.

Verified User
Manager in Customer Service
Financial Services Company, 5001-10,000 employeesOnline Training
Celonis
No score
No answers yet
No answers on this topic
Pega Platform
Pega Platform 8.0
Based on 1 answer
The online training is an excellent one, but still it is missing hands on development.

Verified User
Team Lead in Information Technology
Insurance Company, 1001-5000 employeesAlternatives Considered
Celonis
I have used the process mining software, Minit. Compared to Celonis, Minit does not allow us to enrich process data with other business data, but Minit is a universal process discovery tool. It can be further coupled with PowerBI or similar software for data enrichment. The reporting options and UX are far more advanced in Celonis, but Celonis is purely SAP HANA oriented.
Senior Consultant
A.T. KearneyManagement Consulting, 1001-5000 employees
Pega Platform
Pega offers a business-friendly toolkit for defining applications. Unlike traditional BPM tools, there is much fewer complications, the technical syntax to handle in modeling processes and hardly any hard-coded programming. A well-trained business user can be trusted to create a business application from the Pegasystems BPM framework if desired. Pega also provides "Case Life cycle Management" - which allows any business user to capture and process the full scope of work in their operations, be it document handling, approvals, decision making, etc. These tasks can all be built into a process flow to automate as much as possible. The usage of design-once, the deploy-anywhere user interface has helped in saving a lot of effort.

Verified User
Consultant in Information Technology
Information Technology and Services Company, 10,001+ employeesReturn on Investment
Celonis
- Celonis has helped me get rid of unneeded steps within my sales process that have to lead to longer sales cycles.
- Celonis has helped us identify areas internally where we are not taking advantage of cash discounts.

Verified User
Employee in Sales
Computer Software Company, 201-500 employeesPega Platform
- With our framework, we have been able to build new applications in 10% of the time/cost. Example, we built an application that took 8 months and 1.2 million k in a traditional .net environment and was able to build a similar application in 60 days for about 100k
- Collaboration with the designer shaves weeks off the requirements gathering
- Standard reporting is a launchpad that allows the users to accept the system without waiting for MIS reports to follow application build which often would usually delay use for 60 to 90, but not with Pega
Senior Vice President - Business Technology Executive
Bank of AmericaBanking, 10,001+ employees
Screenshots
Pricing Details
Celonis
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Pega Platform
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No