What users are saying about
7 Ratings
174 Ratings
7 Ratings
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Score 7.6 out of 100
174 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Celonis

Celonis is well suited for organizations who are undergoing transformation initiatives that tie to the following areas:
  • RPA/Automation
  • ERP Migrations
  • Process Documentation
  • Shared Services
  • Process Transformation
Anonymous | TrustRadius Reviewer

Pega Platform

Pega is great for corporate web apps when a certain work flow or process can be improved through automation or a more stream lined process. It can handle forms and documents really well, integrates well with many different services (including other Pega apps), can handle very complex work flows and logic to basic things like user permissions and notifications. I would say it is less suited for small business needs. I would also say it is not that great at handling media or very interactive screens such as video (something I have personally never seen done).
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Celonis
Pega Platform
7.8
Dashboards
Celonis
Pega Platform
7.5
Standard reports
Celonis
Pega Platform
8.1
Custom reports
Celonis
Pega Platform
7.9

Process Engine

Celonis
Pega Platform
8.0
Process designer
Celonis
Pega Platform
8.8
Process simulation
Celonis
Pega Platform
8.6
Business rules engine
Celonis
Pega Platform
8.5
SOA support
Celonis
Pega Platform
9.0
Process player
Celonis
Pega Platform
7.2
Support for modeling languages
Celonis
Pega Platform
5.4
Form builder
Celonis
Pega Platform
8.2
Model execution
Celonis
Pega Platform
8.6

Collaboration

Celonis
Pega Platform
8.8
Social collaboration tools
Celonis
Pega Platform
8.8

Content Management Capabilties

Celonis
Pega Platform
4.4
Content management
Celonis
Pega Platform
4.4

Pros

Celonis

  • Provide big picture information and drill down to details, such as actors, cases, documents
  • Combine process discovery data with other business, e.g. controlling data
  • Great user interface
  • Unlike other products such as Minit or Disco, this tool is great at being able to directly enrich the findings with cost or revenue data
  • Easy to build and calculate critical process KPIs and demonstrate the findings to management (decision makers)
Viktor Mulac | TrustRadius Reviewer

Pega Platform

  • Reusability
  • Pega’s Situational layer cake architecture is capable of organizing application to suit enterprise needs. An enterprise can have a complex organization structure located around the globe. Because of Situational layer cake architecture reusing common policies and procedures is easy while allowing for differences between products, regions, channels and customer segments.Whereas with some application development platforms, separate copies of the application should be created to suite different business context.
  • Faster application delivery
  • With Pega developers can reuse common policies and procedures, replicate functions and industry specific frameworks and utilize pega UI elements to develop applications. IT is easy to deploy.Therefore developers are capable of delivering application earlier compared to some application development platforms. Pega reduces time taken to deliver an outcome.
  • Pega upgrades
  • Pega platform is upddated to adapt and work with latest technologies.
  • Proprietary users support and maintain Pega platform continuously. Pega customer support is always willing to enhance product support.
Anonymous | TrustRadius Reviewer

Cons

Celonis

  • May shed a negative light on employees for deviating from the desired processes.
Anonymous | TrustRadius Reviewer

Pega Platform

  • Pega’s Strategic Apps, Cobrowse and OpenSpan offerings appeal to midmarket customers, but Pega is not aggressively promoting Pega 7 and Pega Express as stand-alone iBPMS platforms to the midmarket.
  • Pega doesn't support powerful data or process modeling capabilities as compared to the other tools.
  • Pega doesn't support full extraction, transformation and loading capabilities as offered by other industry-leading tools. Pega support doesn't solve tickets correctly on-time.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Celonis

No score
No answers yet
No answers on this topic

Pega Platform

Pega Platform 10.0
Based on 6 answers
Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals
Anonymous | TrustRadius Reviewer

Support Rating

Celonis

No score
No answers yet
No answers on this topic

Pega Platform

Pega Platform 6.9
Based on 6 answers
It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.
Anonymous | TrustRadius Reviewer

Online Training

Celonis

No score
No answers yet
No answers on this topic

Pega Platform

Pega Platform 8.0
Based on 1 answer
The online training is an excellent one, but still it is missing hands on development.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Celonis

I have used the process mining software, Minit. Compared to Celonis, Minit does not allow us to enrich process data with other business data, but Minit is a universal process discovery tool. It can be further coupled with PowerBI or similar software for data enrichment. The reporting options and UX are far more advanced in Celonis, but Celonis is purely SAP HANA oriented.
Viktor Mulac | TrustRadius Reviewer

Pega Platform

Pega offers a business-friendly toolkit for defining applications. Unlike traditional BPM tools, there is much fewer complications, the technical syntax to handle in modeling processes and hardly any hard-coded programming. A well-trained business user can be trusted to create a business application from the Pegasystems BPM framework if desired. Pega also provides "Case Life cycle Management" - which allows any business user to capture and process the full scope of work in their operations, be it document handling, approvals, decision making, etc. These tasks can all be built into a process flow to automate as much as possible. The usage of design-once, the deploy-anywhere user interface has helped in saving a lot of effort.
Anonymous | TrustRadius Reviewer

Return on Investment

Celonis

  • Celonis has helped me get rid of unneeded steps within my sales process that have to lead to longer sales cycles.
  • Celonis has helped us identify areas internally where we are not taking advantage of cash discounts.
Anonymous | TrustRadius Reviewer

Pega Platform

  • With our framework, we have been able to build new applications in 10% of the time/cost. Example, we built an application that took 8 months and 1.2 million k in a traditional .net environment and was able to build a similar application in 60 days for about 100k
  • Collaboration with the designer shaves weeks off the requirements gathering
  • Standard reporting is a launchpad that allows the users to accept the system without waiting for MIS reports to follow application build which often would usually delay use for 60 to 90, but not with Pega
Chuck Kelly | TrustRadius Reviewer

Screenshots

Celonis

Pega Platform

Pricing Details

Celonis

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Pega Platform

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Celonis
10.0
Pega Platform
7.9

Likelihood to Renew

Celonis
Pega Platform
10.0

Support Rating

Celonis
Pega Platform
6.9

Online Training

Celonis
Pega Platform
8.0

Add comparison