What users are saying about
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Top Rated
158 Ratings
202 Ratings

Celonis

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Top Rated
158 Ratings
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Score 8.8 out of 100
202 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Reporting & Analytics

    Celonis

    Feature Set Not Supported
    N/A
    8.3

    Pega Platform

    83%
    Pega Platform ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    8.9
    89%
    61 Ratings

    Standard reports

    N/A
    0 Ratings
    8.0
    80%
    61 Ratings

    Custom reports

    N/A
    0 Ratings
    8.0
    80%
    60 Ratings

    Process Engine

    Celonis

    Feature Set Not Supported
    N/A
    8.3

    Pega Platform

    83%
    Pega Platform ranks higher in 8/8 features

    Process designer

    N/A
    0 Ratings
    8.5
    85%
    63 Ratings

    Process simulation

    N/A
    0 Ratings
    9.0
    90%
    55 Ratings

    Business rules engine

    N/A
    0 Ratings
    9.0
    90%
    63 Ratings

    SOA support

    N/A
    0 Ratings
    7.0
    70%
    49 Ratings

    Process player

    N/A
    0 Ratings
    8.5
    85%
    47 Ratings

    Support for modeling languages

    N/A
    0 Ratings
    5.4
    54%
    6 Ratings

    Form builder

    N/A
    0 Ratings
    9.0
    90%
    58 Ratings

    Model execution

    N/A
    0 Ratings
    9.5
    95%
    54 Ratings

    Collaboration

    Celonis

    Feature Set Not Supported
    N/A
    8.0

    Pega Platform

    80%
    Pega Platform ranks higher in 1/1 features

    Social collaboration tools

    N/A
    0 Ratings
    8.0
    80%
    49 Ratings

    Content Management Capabilties

    Celonis

    Feature Set Not Supported
    N/A
    4.4

    Pega Platform

    44%
    Pega Platform ranks higher in 1/1 features

    Content management

    N/A
    0 Ratings
    4.4
    44%
    9 Ratings

    Attribute Ratings

    • Celonis is rated higher in 1 area: Likelihood to Recommend
    • Pega Platform is rated higher in 4 areas: Likelihood to Renew, Usability, Support Rating, Implementation Rating

    Likelihood to Recommend

    9.1

    Celonis

    91%
    137 Ratings
    8.7

    Pega Platform

    87%
    72 Ratings

    Likelihood to Renew

    8.3

    Celonis

    83%
    6 Ratings
    10.0

    Pega Platform

    100%
    7 Ratings

    Usability

    6.4

    Celonis

    64%
    3 Ratings
    9.0

    Pega Platform

    90%
    1 Rating

    Support Rating

    6.4

    Celonis

    64%
    3 Ratings
    9.7

    Pega Platform

    97%
    13 Ratings

    Online Training

    Celonis

    N/A
    0 Ratings
    8.0

    Pega Platform

    80%
    1 Rating

    Implementation Rating

    9.1

    Celonis

    91%
    1 Rating
    10.0

    Pega Platform

    100%
    1 Rating

    Likelihood to Recommend

    Celonis

    Celonis is ideal for the recruitment process, which involves individuals applying, interviewing, being offered, and accepting positions. Celonis also allows the HR department to manage the data from the recruitment process, allowing them to track the speed of the process and understand why candidates drop out. Celonis examines the efficacy of HR systems, how they respond to employee requests, and who is in charge of specific activities.
    Arunvinodh C | TrustRadius Reviewer

    Pega Platform

    Pega Platform has introduced the low code feature, using app studio seasonal and professional developer can develop application easily and quickly. The initial application can be build by Business analyst and product owner who has less knowledge of Pega Platform, further application can be enhanced/extended by professional developer. We can develop end to end application and promote to higher environment. Easily we can perform parallel development using branch.
    Anonymous | TrustRadius Reviewer

    Pros

    Celonis

    • The team is incredible at integrating background tables, and building out the real-life processes end users are going through so that opportunities can be quickly identified. They continually persevere and are willing to bring in new data sets to make the platform as productive as possible.
    • The team continually challenges our internal business processes and setups to ensure that we are hunting for opportunities and pushing the limits of what we thought was possible for improving our operations
    • The X-ray view within the process explorer and the variant explorer provides a transparent overview of the order to cash process which we did not have previously
    • OLAP tables and different dimensions to slice the data with [helping] us find the root cause of the improvement opportunity that we want to focus on
    • Execution instruments like Action Flow help us take advantage of any insights provided to us within the process explorer
    • Dashboard views of specific KPIs help us build and export management reports with ease
    Alexandra Robb | TrustRadius Reviewer

    Pega Platform

    • Quick development time. Much of the Pega "rules" are easy to configure and implement.
    • Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
    • Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.
    Anonymous | TrustRadius Reviewer

    Cons

    Celonis

    • Performance: While most of the time the performance is great, there are still days where the performance is too low for too long periods of time.
    • Still some minor, inexplicable errors with no pattern (i.e. Data Load gets stuck for 2 days)
    • Client Centricity (They are working on that with their new structure of Consultants, though)
    Maurice Schepp | TrustRadius Reviewer

    Pega Platform

    • Need more learning materials. For Beginners who have previous programming experience with another language takes more time to learn.
    • If the developer is met with an issue in pega platform , they have to rely on Pega supporting team to fix it.
    • Customization is available but is not encouraged. Pega does not support faults that occur in customized solutions.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Celonis

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required

    Starting Price

    Celonis Editions & Modules

    Additional Pricing Details
    Snap is Celonis' free-to-use, cloud-based process mining solution, with over 3500 registrants and users. It includes most major features of Celonis, including all functionality found in common process mining tools. It also includes pre-built connectors to ServiceNow and pre-built content to get users started quickly on their process mining journey.

    Pega Platform

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $90 Per User Per Month

    Pega Platform Editions & Modules

    Edition
    Starter$90.001
    1. Per User Per Month
    Additional Pricing Details

    Likelihood to Renew

    Celonis

    Celonis 8.3
    Based on 6 answers
    We have been able to leverage Celonis [greatly] because of the commitment and support we receive from our data scientist. I strongly believe that we would not be able to accomplish this without her assistance. Moreover, when we escalate matters, the product development is engaged and commits resources to make sure our initiatives/business cases are supported.
    Paresh Gandhi, MPM, LSSGB, ACP | TrustRadius Reviewer

    Pega Platform

    Pega Platform 10.0
    Based on 7 answers
    Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals
    Anonymous | TrustRadius Reviewer

    Usability

    Celonis

    Celonis 6.4
    Based on 3 answers
    It is a great tool but also requires a lot of work to get it into a useable fashion. Part of this is on our end as we don't have the dedicated analyst function yet to really become self-sufficient with Celonis. It also uncovers a lot of data issues or at the very least, multiple rounds of development and data validation are required before getting to a position where the business users feel comfortable with the data being reflected. This is fairly normal with any data-related development effort and perhaps not unique to Celonis.
    Anonymous | TrustRadius Reviewer

    Pega Platform

    Pega Platform 9.0
    Based on 1 answer
    Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..
    Anonymous | TrustRadius Reviewer

    Support Rating

    Celonis

    Celonis 6.4
    Based on 3 answers
    We submit tickets to Celonis through product support. No assistance is generally provided, have to wait and the ticket is then escalated to product support in Germany. Many times we submit the ticket and the support desk asks us the same questions back where they should already have this information.
    Paresh Gandhi, MPM, LSSGB, ACP | TrustRadius Reviewer

    Pega Platform

    Pega Platform 9.7
    Based on 13 answers
    It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.
    Anonymous | TrustRadius Reviewer

    Online Training

    Celonis

    No score
    No answers yet
    No answers on this topic

    Pega Platform

    Pega Platform 8.0
    Based on 1 answer
    The online training is an excellent one, but still it is missing hands on development.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Celonis

    Celonis 9.1
    Based on 1 answer
    Celonis has a lot of tools to support the implementation.
    Anonymous | TrustRadius Reviewer

    Pega Platform

    Pega Platform 10.0
    Based on 1 answer
    Implementation is totally depend up on the requirement
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Celonis

    The key difference for me as the user and as an analyst is the ease with which Celonis allowed me to shape the analysis myself. Other tools rely on what an analyst created in hopes that it will serve the purpose to everybody. So many times, however, I find myself stuck, wishing to apply a different angle to my analysis but needing to request IT enhancement, which takes time. Celonis gives me the extra flexibility which I have not yet experienced anywhere else.
    Anonymous | TrustRadius Reviewer

    Pega Platform

    We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Celonis

    • I have seen Celonis save tens of millions of euros for some clients in the improvements of processing of invoices.
    • I have seen Celonis take days off of processing times in purchasing processes.
    • I have seen Celonis provide insights for potential opportunities but no monetary or process-based results when an organization did not take action of the insights generated by the platform.
    Anonymous | TrustRadius Reviewer

    Pega Platform

    • For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega
    • We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega
    • Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users
    Anonymous | TrustRadius Reviewer

    Screenshots

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