TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about Celonis

Please fill out the form below to get in touch.

Celonis

Connect with Celonis

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Celonis so that Celonis and TrustRadius may contact you in regard to the information requested.

Contact about Tricentis Tosca

Please fill out the form below to get in touch.

Tricentis

Connect with Tricentis

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Tricentis so that Tricentis and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Celonis

    Score9.3 out of 10
    N/ACelonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify and capture value.N/A

    Tricentis Tosca

    Score8.8 out of 10
    N/ATricentis Tosca provides an approach to test automation that is AI-powered, codeless, and end-to-end so it can test everything in a complex IT landscape, to ensure business processes work flawlessly no matter where changes occurs. Its 160+ technology support helps users test everything at the UI, API and data layer, including virtually any enterprise, custom, homegrown and mobile application. With its model-based approach, Tosca enables business, QA and IT teams to…N/A
    Pricing
    CelonisTricentis Tosca
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CelonisTricentis Tosca
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredOptional
    Additional DetailsSnap is Celonis' free-to-use, cloud-based process mining solution, with over 3500 registrants and users. It includes most major features of Celonis, including all functionality found in common process mining tools. It also includes pre-built connectors to ServiceNow and pre-built content to get users started quickly on their process mining journey.—
    More Pricing Information
    Community Pulse
    CelonisTricentis Tosca
    Considered Both Products
    Celonis
    No answer on this topic
    Tricentis
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    184 Answers
    95%
    Would buy again
    39 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    129 Answers
    94%
    Delivers good value for the price
    34 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    184 Answers
    100%
    Happy with the feature set
    41 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    88 Answers
    100%
    Lived up to sales and marketing promises
    29 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    141 Answers
    95%
    Implementation went as expected
    35 Answers
    Features
    CelonisTricentis Tosca
    Process Mining
    Comparison of Process Mining features of Celonis and Tricentis Tosca
    Feature
    Celonis
    8.1
    49 Ratings
    6% below category average
    Tricentis Tosca
    -
    Ratings
    Data Connection8.649 Ratings00 Ratings
    Process Discovery8.745 Ratings00 Ratings
    Visual Process Representation7.646 Ratings00 Ratings
    Process Variants8.446 Ratings00 Ratings
    Performance Metrics7.946 Ratings00 Ratings
    Process Mining Algorithms8.744 Ratings00 Ratings
    Root Cause Investigation7.344 Ratings00 Ratings
    Process Optimization8.346 Ratings00 Ratings
    What-if Analysis7.532 Ratings00 Ratings
    Process Compliance and Audit7.940 Ratings00 Ratings
    Automation Testing
    Comparison of Automation Testing features of Celonis and Tricentis Tosca
    Feature
    Celonis
    -
    Ratings
    Tricentis Tosca
    7.5
    27 Ratings
    12% below category average
    Record and Automate00 Ratings7.526 Ratings
    Multi-Browser Testing00 Ratings8.627 Ratings
    Mobile Testing00 Ratings8.024 Ratings
    Test Scheduling00 Ratings8.328 Ratings
    Test Management00 Ratings7.424 Ratings
    CI/CD Tool Integration00 Ratings9.425 Ratings
    Integrated Version Control00 Ratings1.01 Ratings
    Parallel Testing00 Ratings8.526 Ratings
    Object Recognition00 Ratings8.827 Ratings
    Data-Driven Testing00 Ratings8.327 Ratings
    Real Device Testing00 Ratings7.418 Ratings
    Testing Reports & Analytics00 Ratings6.727 Ratings
    Best Alternatives
    CelonisTricentis Tosca
    Small Businesses
    No answers on this topic
    BrowserStack
    Score8.5 out of 10
    Medium-sized Companies
    No answers on this topic
    BlazeMeter
    Score8 out of 10
    Enterprises
    No answers on this topic
    BlazeMeter
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CelonisTricentis Tosca
    Likelihood to Recommend
    9.2
    (189 ratings)
    8.9
    (43 ratings)
    Likelihood to Renew
    7.3
    (9 ratings)
    9.5
    (6 ratings)
    Usability
    8.1
    (6 ratings)
    8.2
    (37 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.1
    (4 ratings)
    10.0
    (2 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    Configurability
    8.2
    (1 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CelonisTricentis Tosca
    Likelihood to Recommend
    Celonis
    Celonis is helping [...] to gain greater transparency and control over complex business processes by connecting data across systems and revealing how work is actually executed. The platform supports proactive risk identification, value‑based process improvements, and more reliable delivery across the R&D value chain. With great support from the Celonis team in Copenhagen, we are enabling R&D teams to make data‑driven decisions, optimise performance, and continuously improve how [...] delivers value to patients.
    Incentivized
    Read full review
    Tricentis
    I still love to test some desktop applications as well as API's with Tosca. For web applications Tosca is OK but there are better alternatives. As a user, Tosca is really great to work with as you can set up a clean project quite fast. It is also quite easy to make a mess as a non-experienced user, using configurations (but in the wrong way), using TCD (but in the wrong way). It would help if there was more focus on generic test automation fundamentals, many more clear examples and instead of just mentioning the best practices, make users really understand the best practices so they know how and when to (not) apply them.
    Incentivized
    Read full review
    Pros
    Celonis
    • Clear understanding on how the processes really run
    • Excellent solution to support use cases like harmonization, process excellence, audit and compliance
    • High performing methodology to build economic value addressing inefficiencies
    • Perfect to convince clients showing objective evidences
    • Make easy the enterprise collaboration
    • Provide an E2E "movie" of the processes
    • Able to ensure a centric model to connect all the core processes
    • Top performances that save time of the analyst that can spend energy in his real work
    • Excellent ETL, agnostic (able to extrapolate data from many DB)
    • Strong capabilities of the data model
    • Continuous innovation
    • Solid platform to address projects of business process reengineering
    Incentivized
    Read full review
    Tricentis
    • Ease of maintenance with the help of Reusable TestStep Blocks (Libraries)
    • Flexible and scalable execution infrastructure to support organizations to ramp up or ramp down the resources based on the requirement.
    • Various certification courses available on Tricentis Academy to enable users to learn all the available products based on the role desired by the user.
    • Creation of Execution packs based on the type of testing cycle
    • AI enabled test case designing with features like test case generation using plain text prompts.
    • With the help of co pilot, we can now auto generate complex TQL.
    • Co pilot will summarize what a given test cases will do when executed.
    Incentivized
    Read full review
    Cons
    Celonis
    • Helping reduce the complexity to support adoption throughout the business - received feedback that Celonis can only be used by Celonis SMEs, as the interface looks too complex
    • Can we go faster with less? Both from the Celonis side and NN side feels like if we involved less stakeholders we could achieve more
    • To get the most from Celonis we need to get the people who are closest to the process comfortable enough so they can draw insights from themselves - Celonis are good are drawing insights, but naturally sometimes misses the business context
    Incentivized
    Read full review
    Tricentis
    • Documentation - struggled multiple times with features not explained very well, or not explained at all
    • The only support is on Tricentis Forums, where, sometimes, based on 'luck' - you will open a support case, and wait few days until you get the chance to speak with someone from Tricentis and show case your issue
    Incentivized
    Read full review
    Likelihood to Renew
    Celonis
    We have been able to leverage Celonis [greatly] because of the commitment and support we receive from our data scientist. I strongly believe that we would not be able to accomplish this without her assistance. Moreover, when we escalate matters, the product development is engaged and commits resources to make sure our initiatives/business cases are supported.
    Incentivized
    Read full review
    Tricentis
    Tricentis Tosca has consistently delivered value through its model‑based, low‑code automation, strong SAP ECC/S/4HANA and Fiori support, and the ability to reuse test assets across regression, upgrades, and transformation projects. Its coverage across SAP, Web, APIs, and desktop within a single platform reduces tool sprawl and maintenance effort, while features like risk‑based testing, CI/CD integration, and business‑readable tests align well with our quality and release goals
    Incentivized
    Read full review
    Usability
    Celonis
    It is a great tool but also requires a lot of work to get it into a useable fashion. Part of this is on our end as we don't have the dedicated analyst function yet to really become self-sufficient with Celonis. It also uncovers a lot of data issues or at the very least, multiple rounds of development and data validation are required before getting to a position where the business users feel comfortable with the data being reflected. This is fairly normal with any data-related development effort and perhaps not unique to Celonis.
    Incentivized
    Read full review
    Tricentis
    Tricentis Tosca supports a large number of technologies and applications. it is easier to start and progress on test automation using Tosca. It is a codeless tool which makes it easier to learn for even a entry level engineer.The modular approach makes it easier to create test cases and maintain them for future enhancements.
    Incentivized
    Read full review
    Support Rating
    Celonis
    We submit tickets to Celonis through product support. No assistance is generally provided, have to wait and the ticket is then escalated to product support in Germany. Many times we submit the ticket and the support desk asks us the same questions back where they should already have this information.
    Incentivized
    Read full review
    Tricentis
    Tricentis team was very supportive. Support is expensive but they helped us at many level. Setting up timeline, implementation, precise questions on automation challenges. We had an account manager and technical people we could as to talk to. Support was generally timely and helping. They often proposed to come on site to help us which would cost more but could be helpful
    Incentivized
    Read full review
    In-Person Training
    Celonis
    No answers on this topic
    Tricentis
    It would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is better
    Incentivized
    Read full review
    Online Training
    Celonis
    No answers on this topic
    Tricentis
    okIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is better
    Incentivized
    Read full review
    Implementation Rating
    Celonis
    Celonis has a lot of tools to support the implementation.
    Read full review
    Tricentis
    No answers on this topic
    Alternatives Considered
    Celonis
    The major reason to choose Celonis is that it has enhanced decision-making in filtering the candidates. The frontend designer has nice graphics and has well-designed self-service. I particularly enjoy the visual editor, which allows you to create complicated PQL without having to write any code, as well as the numerous filtering choices, including process mining options.
    Incentivized
    Read full review
    Tricentis
    Tricentis Tosca is codeless and therefore easier to use. It's a great tool for people that would start doing automation and have no coding background. It seems like it has the same capabilities as other test automation suites but I felt it lacked a bit of capabilities on the test management suite such as defects test suites organizations etc
    Incentivized
    Read full review
    Return on Investment
    Celonis
    • The previous IFRS 9 calculation method was reaching its end of life—Celonis is a direct replacement for us.
    • When rebuilding our logic from the old system to the new, it gave us a much-needed opportunity to revamp and standardise company codes and, in some cases, even pick up some errors.
    Incentivized
    Read full review
    Tricentis
    • It really had a very good impact on our ROI. We were able to automate most of the apps and layers with in it and get a very short execution time which led to increased releases with in short span of time.
    • Time to market really improved and efficiency of developing scripts was not too bad.
    • With built in test dashboards, it was easy to pull metrics and share the insights with management.
    Incentivized
    Read full review
    ScreenShots

    Tricentis Tosca Screenshots

    Screenshot of where no-code, model-based test automation separates the technical information of an application into reusable, no-code modules that can be updated as applications change, which auto-updates test cases.Screenshot of a test case design for risk optimization - this displays a flexible testing model that enables fast, easy test case creation and maintenance and reduces risk in app releases.Screenshot of requirements coverage for risk optimization - this enables users to prioritize requirements by business risk/ impact, understand what is needed to test, and gain business insight on defects to ensure smarter and faster release decisions.Screenshot of Vision AI - AI powered test automation using patented neural network technology to deliver resilient UI automation. Includes self-healing AI capabilities.Screenshot of service virtualization, which enables users to build realistic, simulated services in minutes to remove bottlenecks and run end-to-end tests faster in the software development lifecycle.Screenshot of test data management. This offers test data when it is needed and helps keep track of the data as it gets consumed across end-to-end business processes.