Celonis vs. Microsoft Visio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Celonis
Score 9.3 out of 10
N/A
Celonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify and capture value.N/A
Microsoft Visio
Score 7.4 out of 10
N/A
Microsoft offers Visio, a diagramming tool for building flowcharts, diagrams (e.g. network diagrams), org charts and floor plans, available online as a subscription and also in enterprise level packages (e.g. Visio Professional).
$5
per month per user
Pricing
CelonisMicrosoft Visio
Editions & Modules
No answers on this topic
Visio Plan 1
$5.00
per month per user
Visio Plan 2
$15.00
per month per user
Visio Standard 2024
$309.99
one-time fee On-premises diagramming solution, licensed for one PC
Visio Professional 2024
$579.99
one-time fee On-premises diagramming solution, licensed for one PC
Offerings
Pricing Offerings
CelonisMicrosoft Visio
Free Trial
NoNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsSnap is Celonis' free-to-use, cloud-based process mining solution, with over 3500 registrants and users. It includes most major features of Celonis, including all functionality found in common process mining tools. It also includes pre-built connectors to ServiceNow and pre-built content to get users started quickly on their process mining journey.
More Pricing Information
Community Pulse
CelonisMicrosoft Visio
Features
CelonisMicrosoft Visio
Process Mining
Comparison of Process Mining features of Product A and Product B
Celonis
7.9
39 Ratings
7% below category average
Microsoft Visio
-
Ratings
Data Connection8.239 Ratings00 Ratings
Process Discovery8.435 Ratings00 Ratings
Visual Process Representation8.436 Ratings00 Ratings
Process Variants8.036 Ratings00 Ratings
Performance Metrics8.136 Ratings00 Ratings
Process Mining Algorithms8.334 Ratings00 Ratings
Root Cause Investigation7.534 Ratings00 Ratings
Process Optimization7.836 Ratings00 Ratings
What-if Analysis6.624 Ratings00 Ratings
Process Compliance and Audit7.831 Ratings00 Ratings
Best Alternatives
CelonisMicrosoft Visio
Small Businesses

No answers on this topic

OmniGraffle
OmniGraffle
Score 9.4 out of 10
Medium-sized Companies
Appian
Appian
Score 8.7 out of 10
OmniGraffle
OmniGraffle
Score 9.4 out of 10
Enterprises
Appian
Appian
Score 8.7 out of 10
OmniGraffle
OmniGraffle
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CelonisMicrosoft Visio
Likelihood to Recommend
9.5
(178 ratings)
8.4
(71 ratings)
Likelihood to Renew
8.7
(8 ratings)
10.0
(2 ratings)
Usability
6.7
(3 ratings)
8.0
(6 ratings)
Support Rating
6.6
(3 ratings)
7.3
(14 ratings)
Implementation Rating
9.1
(1 ratings)
10.0
(1 ratings)
Configurability
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
CelonisMicrosoft Visio
Likelihood to Recommend
Celonis
I believe that Celonis is a great tool to use in Uniper, as it can integrate data from different sources into a single platform, making interfaces more accurate and facilitating the monitoring of data flow from one source system to another.
Read full review
Microsoft
Given the versatility and diversity of the diagrams that can be created with Microsoft Visio, we use this tool for the most diverse activities. With our students, we use it to organize group activities and manage the tasks that everyone has to complete. In research groups, we use it to divide tasks and create organization charts. For research activities, especially the more complex ones carried out, for example, in PhD programmes, the diagrams allow us to display all the work phases graphically.
Read full review
Pros
Celonis
  • Clear understanding on how the processes really run
  • Excellent solution to support use cases like harmonization, process excellence, audit and compliance
  • High performing methodology to build economic value addressing inefficiencies
  • Perfect to convince clients showing objective evidences
  • Make easy the enterprise collaboration
  • Provide an E2E "movie" of the processes
  • Able to ensure a centric model to connect all the core processes
  • Top performances that save time of the analyst that can spend energy in his real work
  • Excellent ETL, agnostic (able to extrapolate data from many DB)
  • Strong capabilities of the data model
  • Continuous innovation
  • Solid platform to address projects of business process reengineering
Read full review
Microsoft
  • Visio comes with icons that can help differentiate processes within a map. These can be used to be a legend and helps create a visually appealing flow.
  • Visio is user-friendly and allows the user to easily navigate through the different creative options that can be used.
  • Because this is a Microsoft product, Visio works well with other Microsoft products for easy translation.
Read full review
Cons
Celonis
  • We had to build a custom dashboard for tracking value realization, as the transformation center was minimal in scope. For a very value-focused company, this area can be improved, which would be incredibly beneficial.
  • The current licensing model sometimes limits the ambitious value goals, as we can't experiment with building analyses in different areas without a long-term license for that process.
Read full review
Microsoft
  • For me personally I cannot highlight anything specific that has any bearing on how I use the product. Everything is very straightforward and clearly signposted including template desgins and categories. The layout is easy to navigate and as it's part of the MS Office ecosystem means there is less to learn as I'm used to a lot of the cross product functionality.
Read full review
Likelihood to Renew
Celonis
We have been able to leverage Celonis [greatly] because of the commitment and support we receive from our data scientist. I strongly believe that we would not be able to accomplish this without her assistance. Moreover, when we escalate matters, the product development is engaged and commits resources to make sure our initiatives/business cases are supported.
Read full review
Microsoft
We use Microsoft Visio to keep our diagrams updated and to that end we will need the subscription to keep using the software. Otherwise we will be left with PDF versions of the diagrams.
Read full review
Usability
Celonis
It is a great tool but also requires a lot of work to get it into a useable fashion. Part of this is on our end as we don't have the dedicated analyst function yet to really become self-sufficient with Celonis. It also uncovers a lot of data issues or at the very least, multiple rounds of development and data validation are required before getting to a position where the business users feel comfortable with the data being reflected. This is fairly normal with any data-related development effort and perhaps not unique to Celonis.
Read full review
Microsoft
I think Microsoft Visio is pretty easy to initially pick up and understand the user interface to dive into make basic models. It would be nice if there were some fit for purpose templates so that not as much time needs to be spent on some types of engineering diagram structure. Trying to work on a single Visio file with multiple team members is also a sticking point.
Read full review
Support Rating
Celonis
We submit tickets to Celonis through product support. No assistance is generally provided, have to wait and the ticket is then escalated to product support in Germany. Many times we submit the ticket and the support desk asks us the same questions back where they should already have this information.
Read full review
Microsoft
Overall, I feel that Microsoft's support is weak. They are now such a behemoth that their model of putting documentation online for their users to sift through is totally outgrown. Given the amount of money you pay for these licenses, Microsoft should provide easy one-on-one support for their products via email or chat. The idea of paying their rates for support incidents is ridiculous. If you have an enormous amount of time on your hands, use their support websites and you will eventually find a solution most of the time.
Read full review
Implementation Rating
Celonis
Celonis has a lot of tools to support the implementation.
Read full review
Microsoft
No answers on this topic
Alternatives Considered
Celonis
The major reason to choose Celonis is that it has enhanced decision-making in filtering the candidates. The frontend designer has nice graphics and has well-designed self-service. I particularly enjoy the visual editor, which allows you to create complicated PQL without having to write any code, as well as the numerous filtering choices, including process mining options.
Read full review
Microsoft
Even though it’s a more expensive solution, Vizio is built for the enterprise. Therefore, it integrates perfectly with our existing Microsoft stack, and quite frankly, because it’s such a more mature product, it provides exactly the functionality we need and expect.
Read full review
Return on Investment
Celonis
  • The previous IFRS 9 calculation method was reaching its end of life—Celonis is a direct replacement for us.
  • When rebuilding our logic from the old system to the new, it gave us a much-needed opportunity to revamp and standardise company codes and, in some cases, even pick up some errors.
Read full review
Microsoft
  • Visio diagrams have help us streamline processes that reduce costs and improve efficiencies.
  • It is a very complete program, it allows you to make industrial and civil works diagrams. It also allows you to design 3D graphics. It is a very reliable program.
  • Its ability to work with vectors is a big plus. It can easily import SVG graphics, edit their individual lines and then being able to export the edited SVG again.
Read full review
ScreenShots