3 Ratings
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Score 5 out of 100
37 Ratings
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Score 5.3 out of 100

Likelihood to Recommend

Cerner Practice Management (PowerWorks)

Well suited in the clinical setting although a little tedious. Not suited in many other places.
Jordynn Akins, RN, BSN | TrustRadius Reviewer

eClinicalWorks

For outpatient primary care clinics, eClinicalWorks (ECW) is above average. It can be a bit overwhelming for older physicians who are not computer savvy. Our younger providers have taken to it quickly and use the advanced features more. The specialists are able to utilize ECW for their purposes thanks to the versatility of templates. Some of the more technical tracking (like OB pregnancy monitoring) is too basic. Day to day patient management for primary care is fairly efficient.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

Cerner Practice Management (PowerWorks)
eClinicalWorks
5.5
Real-time eligibility verification
Cerner Practice Management (PowerWorks)
eClinicalWorks
4.6
Claims management
Cerner Practice Management (PowerWorks)
eClinicalWorks
5.1
Coding
Cerner Practice Management (PowerWorks)
eClinicalWorks
5.2
Patient billing
Cerner Practice Management (PowerWorks)
eClinicalWorks
6.4
Financial Reporting
Cerner Practice Management (PowerWorks)
eClinicalWorks
6.3

Patient Scheduling

Cerner Practice Management (PowerWorks)
eClinicalWorks
6.8
Rule-based scheduling
Cerner Practice Management (PowerWorks)
eClinicalWorks
5.1
Automated appointment reminders
Cerner Practice Management (PowerWorks)
eClinicalWorks
8.0
Automated patient check-in
Cerner Practice Management (PowerWorks)
eClinicalWorks
7.8
Multi-location support
Cerner Practice Management (PowerWorks)
eClinicalWorks
7.0
Calendar interface
Cerner Practice Management (PowerWorks)
eClinicalWorks
6.1

Electronic Medical Records

Cerner Practice Management (PowerWorks)
eClinicalWorks
7.3
Charting / document management
Cerner Practice Management (PowerWorks)
eClinicalWorks
7.6
Templates
Cerner Practice Management (PowerWorks)
eClinicalWorks
7.6
Patient portal
Cerner Practice Management (PowerWorks)
eClinicalWorks
7.1
Mobile/tablet support
Cerner Practice Management (PowerWorks)
eClinicalWorks
8.0
Fax integration
Cerner Practice Management (PowerWorks)
eClinicalWorks
8.0
Integration with other EMR and PM systems
Cerner Practice Management (PowerWorks)
eClinicalWorks
5.1
Workflow automation
Cerner Practice Management (PowerWorks)
eClinicalWorks
7.0
Speech recognition
Cerner Practice Management (PowerWorks)
eClinicalWorks
8.1
Customization
Cerner Practice Management (PowerWorks)
eClinicalWorks
8.0
E-prescribing
Cerner Practice Management (PowerWorks)
eClinicalWorks
7.0

Medical Security and Privacy

Cerner Practice Management (PowerWorks)
eClinicalWorks
7.7
HIPAA compliance
Cerner Practice Management (PowerWorks)
eClinicalWorks
7.0
Role-based permission levels
Cerner Practice Management (PowerWorks)
eClinicalWorks
7.9
Data backups and redundancy
Cerner Practice Management (PowerWorks)
eClinicalWorks
8.0
Local mode / networking failsafe
Cerner Practice Management (PowerWorks)
eClinicalWorks
8.0

Workflow and Scale

Cerner Practice Management (PowerWorks)
eClinicalWorks
7.3
Task tracking
Cerner Practice Management (PowerWorks)
eClinicalWorks
7.0
Specialty-specific workflows
Cerner Practice Management (PowerWorks)
eClinicalWorks
8.0
Multi-office / multi-physician capabilities
Cerner Practice Management (PowerWorks)
eClinicalWorks
7.0

Pros

Cerner Practice Management (PowerWorks)

  • Scheduling - I personally enjoy the ease of use with the solution. It also has a great "memory" as to patient rescheduling, no shows, etc. Being able to create multiple schedules to reflect different practitioners is such a major plus in this system.
  • Customization - I am able to create Super-bills, Global Periods, and Insurance Details pertinent to each patient and not have to RECREATE them every time like I had to in past systems.
  • EOB - an added bonus is the ability for the system to check EOB ahead of time. This is a HUGE time saving in an office!
Katarina L. Rawdan | TrustRadius Reviewer

eClinicalWorks

  • Access to patient's records - obvious lack of file and charts; transportable ; multi user synchronous access
  • Produces clinical note as end product that is organized and "readable" as opposed to the gibberish output of many EMR's that look like a poorly formatted FORTRAN printouts
Anonymous | TrustRadius Reviewer

Cons

Cerner Practice Management (PowerWorks)

  • Only seems applicable for small organizations.
Maria Porter | TrustRadius Reviewer

eClinicalWorks

  • Meaningful Use Reports should be capturing data in real time and generated fairly quickly instead of the MAQ dashboard extraction process.
  • Their support teams are not very helpful at certain topics such as the definition/logic of Meaningful Use calculations. These are generally difficult to determine but several cases in regards to Meaningful Use take several days before it gets addressed.
  • Training videos would be helpful on their support website.
Anonymous | TrustRadius Reviewer

Usability

Cerner Practice Management (PowerWorks)

No score
No answers yet
No answers on this topic

eClinicalWorks

eClinicalWorks 5.2
Based on 3 answers
I think it can be intimidating at first but once you begin navigating and learning the modules, it becomes less difficult to perform charting and operational processes.
Anonymous | TrustRadius Reviewer

Performance

Cerner Practice Management (PowerWorks)

Cerner Practice Management (PowerWorks) 7.0
Based on 2 answers
Everything within the system works smoothly, it’s just time-consuming and could be a bit more simplistic.
Jordynn Akins, RN, BSN | TrustRadius Reviewer

eClinicalWorks

eClinicalWorks 4.0
Based on 1 answer
I often cannot assign a proper diagnosis under the assessment section; and as mentioned, sometimes (about once a month) the dictation just freezes because "the request has timed out" (even restarting the iPhone/ laptop does not help).
Wesley Emmons | TrustRadius Reviewer

Support Rating

Cerner Practice Management (PowerWorks)

No score
No answers yet
No answers on this topic

eClinicalWorks

eClinicalWorks 2.0
Based on 2 answers
The worst part of eClinicalWorks is the customer service. If they want to grow they need to improve on this. Everything from not following through on work requests to not responding to calls.
Tom Mockus | TrustRadius Reviewer

Implementation Rating

Cerner Practice Management (PowerWorks)

No score
No answers yet
No answers on this topic

eClinicalWorks

eClinicalWorks 4.0
Based on 1 answer
It's very important to limit your schedule during the weeks after go live but it is equally important to have a resource that is the lead at the practice that ensures that milestones are met leading up to the go-live date. Someone must be the point person at the practice otherwise milestones will be missed and the implementation will run into problems.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cerner Practice Management (PowerWorks)

I personally would use this system over any other systems currently on the market. Athena has a nice product...however, it can be quite expensive and the colors are draining on the eyes. eClinical Works also has a system that is comparable, but the customization I found wasn't as easy as the Cerner product
Katarina L. Rawdan | TrustRadius Reviewer

eClinicalWorks

Lowest cost of entry compared to other EMRs we had experience in implementing. Our customers were not ready to spend seven figures on large EMR systems they will be locked in for eight to ten years down the road. They also did not want to store a lot of local data on expensive large SAN storage solutions and even more complex disaster recovery sight configuration. eClinicalWorks for the lack of in-depth customizable billing and financial solutions, it shines in fast deployment and low cost.
Anonymous | TrustRadius Reviewer

Return on Investment

Cerner Practice Management (PowerWorks)

No answers on this topic

eClinicalWorks

  • I will just share one area that our organization saw the ROI in a very short time period. That is the elimination of a dictation service for most of our specialty group doctors when we introducec Dragon Medical. This functionality brought a tangible benefit and a significant ROI in a short time period.
Kinekal Tasew | TrustRadius Reviewer

Pricing Details

Cerner Practice Management (PowerWorks)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

eClinicalWorks

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cerner Practice Management (PowerWorks)
5.0
eClinicalWorks
4.9

Usability

Cerner Practice Management (PowerWorks)
eClinicalWorks
5.2

Performance

Cerner Practice Management (PowerWorks)
7.0
eClinicalWorks
4.0

Support Rating

Cerner Practice Management (PowerWorks)
eClinicalWorks
2.0

Implementation Rating

Cerner Practice Management (PowerWorks)
eClinicalWorks
4.0

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