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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ChangePoint (discontinued)

    Score7.5 out of 10
    N/AChangepoint, a discontinued product, began as a professional services automation and portfolio management product, was acquired by Compuware in 2004, and was later divested to Marlin Equity Partners in 2014. Under Changepoint, the company acquired Daptiv that same year, combining its professional services automation capabilities with SaaS project portfolio management. Planview acquired Changepoint in 2021 and offered it as Planview ChangePoint. It is no longer available to new customers.N/A

    ZoomMate

    Score8.5 out of 10
    N/AZoomMate is Zoom’s next-generation "agentic" workspace, launched in June 2026 to transform how teams move from conversation to completion. Positioned as an "AI Teammate" or virtual "Chief of Staff," ZoomMate goes beyond standard chatbots by proactively executing tasks across a company's entire digital ecosystem.

    $20

    per month includes 2,200 AI credits

    Pricing
    ChangePoint (discontinued)ZoomMate
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ChangePoint (discontinued)ZoomMate
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ChangePoint (discontinued)ZoomMate
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Zoom
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    33 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    33 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    34 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    28 Answers
    Best Alternatives
    ChangePoint (discontinued)ZoomMate
    Small Businesses
    Autotask PSA
    Score7.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Workday Professional Services Automation
    Score8.2 out of 10
    Cortana (discontinued)
    Score7.5 out of 10
    Enterprises
    Planview AdaptiveWork
    Score8.8 out of 10
    Cortana (discontinued)
    Score7.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChangePoint (discontinued)ZoomMate
    Likelihood to Recommend
    7.5
    (16 ratings)
    8.5
    (36 ratings)
    Likelihood to Renew
    7.6
    (10 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    8.6
    (4 ratings)
    User Testimonials
    ChangePoint (discontinued)ZoomMate
    Likelihood to Recommend
    Discontinued Products
    Changepoint is basic and would, therefore, work for businesses with uncomplicated requests, pretty straightforward workflows and willingness to work with an unsightly solution. It is basic, from the UI to the search option and the way the information is captured, which can be frustrating and counter-intuitive at times. It is relatively robust (i.e. I have been using it for almost 2 years and have not seen it crash once) but it does log me out when the system has been inactive for about 30 minutes - and I am only notified about being logged out upon clicking the Submit button, meaning many a line of text have been typed more than once!
    Incentivized
    Read full review
    Zoom
    While doing training and technical support to our users, we need to connect to their system, and we do not go physically. With Zoom Workplace, we can connect with them in the meeting, and they can share their screen, and we can access their screen, which is very easy to give training and support. With other software, you cannot do all these things at once.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Changepoint has significant reporting capabilities, though of course, the data that comes out is only as good as the data that goes in. I enjoy being able to use the standard reports to understand exactly how much a project has cost us and to compare it to how much we are charging. This allows us to more accurately set our prices. Though we have not used the report designer capability, I understand that custom reports can be designed with relative ease.
    • Changepoint has a versioning capability for changes made to user profiles in the system manager, which I find particularly helpful. As a non-power user, it is valuable to be able to see what changes I have made to various profiles so that I can troubleshoot a problem down the line.
    • Changepoint has significant functionality well beyond the features that we are currently using, and for this reason, I think it is affordable and a good deal. Particularly if your organization is interested in dedicating the time and resources into using all of the features around project planning, resource allocation, etc., the price is well worth the value.
    Read full review
    Zoom
    • AI - Powered productivity. With this feature, drafting messages, automating tasks, and summarizing meetings are easy, which boosts productivity.
    • It is an all-in-one collaboration tool. With Zoom Workplace, we can send messages, make calls, schedule meetings, and share documents. It offers all the collaboration features our team needs.
    • Makes scheduling easy thanks to Zoom Scheduler that is part of Zoom Workplace.
    • The tool ensures teams communicate securely which is a plus.
    • It comes with a mobile app for added convenience, and no one misses important updates.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • We use Changepoint to manage the IS organization. I would like to see more advancement in order to do benefits management.
    • I would like to see a capability where a project manager can build a very detailed work breakdown structure, but only require project resources to charge time and provide a task status at a higher level.
    Read full review
    Zoom
    • I don't think there is any malfunction in their solution; it's extremely convenient to use, be it creating a meeting invite, adding people, sending any extra stuff to them. It's quick, and this is the only tool that works seamlessly even on Androids.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Sometimes the decision to renew boils down to an old adage "if it isn't broken don't fix it". Previous to moving to Changepoint, it was obvious that we needed a better project management tool. Projects we completed on time but the time zone difference between the teams and several iterations of back and forth caused a number of communication issues with projects. The difference is night and day.
    Read full review
    Zoom
    No answers on this topic
    Usability
    Discontinued Products
    It could be more intuitive and user friendly.
    Read full review
    Zoom
    It's really easy to use - the AI icon is everywhere all over the place in the Zoom client so it's easy to be able to leverage AI whenever you need it, and similarly in the meeting it's easy to find and to use. I don't have complaints here that I can think of
    Read full review
    Alternatives Considered
    Discontinued Products
    Planview Changepoint helps us to understand our key customers enabling us to capitalize on every financial opportunity and helps us to forecast demand against the capacities required for new opportunities, and also it automates and monitors contractual terms and conditions. It gives us visibility into our employees' skills and helps to optimize resource allocation.
    Incentivized
    Read full review
    Zoom
    Compared to Microsoft Teams, Zoom AI Companion is a clear pioneer in this remote and virtual collaboration platform, leading the way. It is possible to have a remote meeting on both Microsoft Teams and Zoom AI Companion. But Zoom AI Companion provides
    more productivity and time savings to users. Zoom AI Companion continues to enhance its features to provide value to the product.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Employee efficiency has decreased significantly within our Project MAnagement team. The main causes are lack of logical steps/not user-friendly and the slowness of the entire program.
    • Changepoint PSA has greatly improved being able to track budgets for all projects. Before this software, budgets were done manually by hand and cross-referenced with Accounting. Now, we can pull a report out of the system, as long as all parties entered their time and data correctly.
    Read full review
    Zoom
    • We've been able to significantly accelerate our quest production, enabling us to give many more youth a voice on our platform, and give the kids who play [...] many more windows into one another's worlds!
    • It's increased our fundraising capacity since grant applications require pulling together insights from funder meetings, advice from previous grantees, outside research, and testimonials from users. ZoomMate helps to synthesize and package it efficiently so we can do more.
    Read full review
    ScreenShots

    ZoomMate Screenshots

    Screenshot of ZoomMate, the AI teammate. ZoomMate analyzes, learns, and acts on conversations to complete work.Screenshot of Search: agentic search and deep researchScreenshot of Workflows are conversational and visual automations that handle multi-step processes across meetings, apps, and systems. You can describe a workflow in natural language ("when someone files a support ticket about pricing, route it to the sales team and post a notification in the deal channel"), use pre-built templates, or build one visually. They run on triggers — events, schedules, or agentic logic — and can be configured with approval checkpoints to keep you in the loop where approvals are needed.Screenshot of Create: AI-first productivity tools