What users are saying about
40 Ratings
1 Rating
40 Ratings
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Score 7.4 out of 100
1 Rating
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Score 7 out of 100

Attribute Ratings

  • Chargebee is rated higher in 2 areas: Usability, Support Rating
  • Fusebill is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.8

Chargebee

68%
19 Ratings
7.0

Fusebill

70%
1 Rating

Usability

8.0

Chargebee

80%
1 Rating
7.0

Fusebill

70%
1 Rating

Support Rating

8.0

Chargebee

80%
2 Ratings
2.0

Fusebill

20%
1 Rating

Likelihood to Recommend

Chargebee

Well-suited:
  • In a B2B set up - Post achieving some scale and having outgrown Google Sheets/ Excels. Won't add much value if you are dealing with fewer than 400-500 invoices a year.
  • We haven't explored their B2C subscription management side - but that is one of the key strengths of the platform.
Anonymous | TrustRadius Reviewer

Fusebill

Fusebill is great for a simple business that doesn't have a lot of moving pieces to their subscriptions. One of our two companies that uses Fusebill it is perfect for it because it is small and straightforward. The second you get into complicated scenarios for billing, subscriptions or detailed accounting reports, [and] Fusebill no longer serves those needs.
Anonymous | TrustRadius Reviewer

Pros

Chargebee

  • Reliable: We've had virtually no issues since launch.
  • Care about customers: Chargebee's account managers/support team have always been very helpful/responsive.
  • Feature-rich: Chargebee has a ton of features that help us do what we want and they are consistently adding new features every quarter.
Anonymous | TrustRadius Reviewer

Fusebill

No answers on this topic

Cons

Chargebee

  • It wasn't allowing us to add a one time purchase without making it an ongoing subscription with only one payment. They may have fixed it very recently but that was a big pain from a reporting perspective (it was including one time purchasers as subscribers)
  • Email automation is not very robust. Difficult to customize triggers by subscription, you have to send the same message to all subscribers for a specific action
  • Wish it had a way to write off and cancel the subscription of customers who haven't updated their cc info. That can be a long painful and very manual process. And if that feature is available somewhere they don't do a good job of making that clear.
Brad Henderson | TrustRadius Reviewer

Fusebill

No answers on this topic

Pricing Details

Chargebee

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0

Chargebee Editions & Modules

Edition
Rise$2491
Scale$5491
EnterpriseContact sales team
  1. per month
  2. none
Additional Pricing Details
No transaction based fees. No setup cost. No monthly contracts. No hidden fees.

Fusebill

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$250 per month

Fusebill Editions & Modules

Edition
Startup$295.001
Growth$895.001
  1. per month
Additional Pricing Details

Usability

Chargebee

Chargebee 8.0
Based on 1 answer
It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.
Anonymous | TrustRadius Reviewer

Fusebill

Fusebill 7.0
Based on 1 answer
It works great for the simple scenarios and gives you configurability options to make it fit your business, but doesn't handle the complicated scenarios.
Anonymous | TrustRadius Reviewer

Support Rating

Chargebee

Chargebee 8.0
Based on 2 answers
Chargebee is simple to use, and we have had little need for support.
Will Goad | TrustRadius Reviewer

Fusebill

Fusebill 2.0
Based on 1 answer
This is pretty non-existent. After we came on we had a dedicated person for a few months and then never heard from them again. Support requests seem to be forgotten about and we rarely got answers to the questions we were needing.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Chargebee

The major reason to go with chargebee is its costing as compared to its competitors it is much useful and value for money.Also it has many features that is very practical and efficient to use it.I recommend to the people who involves low costing as well as futuristic features.
Shivam Shrivastava | TrustRadius Reviewer

Fusebill

No answers on this topic

Return on Investment

Chargebee

  • It was a step in the right direction compared to ReCharge
  • It had negative impacts on our revenue before we had our developers put some work into improving its capabilities with our website and software
  • Now, we are seeing some positive results (after some costly updating from our end)
Anonymous | TrustRadius Reviewer

Fusebill

No answers on this topic

Screenshots

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