What users are saying about
45 Ratings
1 Rating
45 Ratings
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Score 7.5 out of 100
1 Rating
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Score 10 out of 100

Feature Set Ratings

    Security

    Chargebee

    Feature Set Not Supported
    N/A
    10.0

    Zeni

    100%
    Zeni ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Role-based user permissions

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Reporting & Analytics

    Chargebee

    Feature Set Not Supported
    N/A
    10.0

    Zeni

    100%
    Zeni ranks higher in 2/2 features

    Dashboards

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Standard reports

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    General Ledger and Configurable Accounting

    Chargebee

    Feature Set Not Supported
    N/A
    10.0

    Zeni

    100%
    Zeni ranks higher in 14/14 features

    Accounts payable

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Accounts receivable

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Cash management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Bank reconciliation

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Expense management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Regulations compliance

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Electronic tax filing

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Self-service portal

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Primary and Secondary Ledgers

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Intercompany Accounting

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Journals and Reconciliations

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Enterprise Accounting

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Configurable Accounting

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Standardized Processes

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Attribute Ratings

    • Zeni is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    6.8

    Chargebee

    68%
    19 Ratings
    10.0

    Zeni

    100%
    1 Rating

    Usability

    8.0

    Chargebee

    80%
    1 Rating
    10.0

    Zeni

    100%
    1 Rating

    Support Rating

    8.0

    Chargebee

    80%
    2 Ratings
    10.0

    Zeni

    100%
    1 Rating

    Likelihood to Recommend

    Chargebee Inc

    Well-suited:
    • In a B2B set up - Post achieving some scale and having outgrown Google Sheets/ Excels. Won't add much value if you are dealing with fewer than 400-500 invoices a year.
    • We haven't explored their B2C subscription management side - but that is one of the key strengths of the platform.
    Read full review

    Zeni, Inc (zeni.ai)

    Zeni is well suited for any organization that needs accounting work. They have been great for us since we are in the SaaS space and they adjusted our accounts to reflect SaaS needs and metrics. So far I think Zeni would be a fit for any size of company. I think it would be great to start out with Zeni so that you have them in place as you grow.
    Read full review

    Pros

    Chargebee Inc

    • Reliable: We've had virtually no issues since launch.
    • Care about customers: Chargebee's account managers/support team have always been very helpful/responsive.
    • Feature-rich: Chargebee has a ton of features that help us do what we want and they are consistently adding new features every quarter.
    Read full review

    Zeni, Inc (zeni.ai)

    No answers on this topic

    Cons

    Chargebee Inc

    • It wasn't allowing us to add a one time purchase without making it an ongoing subscription with only one payment. They may have fixed it very recently but that was a big pain from a reporting perspective (it was including one time purchasers as subscribers)
    • Email automation is not very robust. Difficult to customize triggers by subscription, you have to send the same message to all subscribers for a specific action
    • Wish it had a way to write off and cancel the subscription of customers who haven't updated their cc info. That can be a long painful and very manual process. And if that feature is available somewhere they don't do a good job of making that clear.
    Read full review

    Zeni, Inc (zeni.ai)

    No answers on this topic

    Pricing Details

    Chargebee

    Starting Price

    $0

    Editions & Modules

    Chargebee editions and modules pricing
    EditionModules
    Rise$2491
    Scale$5492
    EnterpriseContact sales team3

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    No transaction based fees. No setup cost. No monthly contracts. No hidden fees.

    Zeni

    Starting Price

    $299 per month

    Editions & Modules

    Zeni editions and modules pricing
    EditionModules
    Bookkeeping Plan$299.001
    Full Service Plan$549.002
    CFO Plan$1,149.003

    Footnotes

    1. per month
    2. per month
    3. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Usability

    Chargebee Inc

    It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.
    Read full review

    Zeni, Inc (zeni.ai)

    Zeni is really simple and straightforward to use. I've never had any issues locating the information that I needed.
    Read full review

    Support Rating

    Chargebee Inc

    Chargebee is simple to use, and we have had little need for support.
    Read full review

    Zeni, Inc (zeni.ai)

    The Zeni team has always been quick to respond and get on a call if needed.
    Read full review

    Alternatives Considered

    Chargebee Inc

    The major reason to go with chargebee is its costing as compared to its competitors it is much useful and value for money.Also it has many features that is very practical and efficient to use it.I recommend to the people who involves low costing as well as futuristic features.
    Read full review

    Zeni, Inc (zeni.ai)

    We used Bench.co before switching to Zeni- our books were often not available when promised, we had issues with duplicate transactions, and we had serious communication issues when trying to file our taxes. Zeni corrected our books and got our taxes filed quickly and seamlessly.
    Read full review

    Return on Investment

    Chargebee Inc

    • It was a step in the right direction compared to ReCharge
    • It had negative impacts on our revenue before we had our developers put some work into improving its capabilities with our website and software
    • Now, we are seeing some positive results (after some costly updating from our end)
    Read full review

    Zeni, Inc (zeni.ai)

    No answers on this topic

    Screenshots

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