Chargent vs Shopify | TrustRadius

What users are saying about

Score 7.6 out of 10

Based on 7 reviews and ratings

Score 8.8 out of 10

Based on 500 reviews and ratings

Feature Set Ratings

Online Storefront

Chargent

Feature Set Not Supported

N/A

8.2

Shopify

82%

Shopify ranks higher in 9/9 features

Product catalog & listings

N/A

0 Ratings

8.4

84%

130 Ratings

Product management

N/A

0 Ratings

8.6

86%

128 Ratings

Bulk product upload

N/A

0 Ratings

7.8

78%

111 Ratings

Branding

N/A

0 Ratings

8.2

82%

129 Ratings

Mobile storefront

N/A

0 Ratings

8.6

86%

126 Ratings

Product variations

N/A

0 Ratings

8.0

80%

122 Ratings

Website integration

N/A

0 Ratings

8.4

84%

123 Ratings

Visual customization

N/A

0 Ratings

7.5

75%

128 Ratings

CMS

N/A

0 Ratings

7.9

79%

105 Ratings

Online Shopping Cart

Chargent

Feature Set Not Supported

N/A

8.3

Shopify

83%

Shopify ranks higher in 2/2 features

Abandoned cart recovery

N/A

0 Ratings

8.0

80%

115 Ratings

Checkout user experience

N/A

0 Ratings

8.6

86%

122 Ratings

Online Payment System

Chargent

Feature Set Not Supported

N/A

8.9

Shopify

89%

Shopify ranks higher in 1/1 features

eCommerce security

N/A

0 Ratings

8.9

89%

126 Ratings

eCommerce Marketing

Chargent

Feature Set Not Supported

N/A

8.1

Shopify

81%

Shopify ranks higher in 3/3 features

Promotions & discounts

N/A

0 Ratings

8.1

81%

124 Ratings

Personalized recommendations

N/A

0 Ratings

8.4

84%

32 Ratings

SEO

N/A

0 Ratings

7.9

79%

120 Ratings

eCommerce Business Management

Chargent

Feature Set Not Supported

N/A

7.7

Shopify

77%

Shopify ranks higher in 5/5 features

Multi-site management

N/A

0 Ratings

6.7

67%

19 Ratings

Order processing

N/A

0 Ratings

8.3

83%

127 Ratings

Inventory management

N/A

0 Ratings

8.4

84%

126 Ratings

Shipping

N/A

0 Ratings

8.1

81%

119 Ratings

Custom functionality

N/A

0 Ratings

7.2

72%

119 Ratings

Attribute Ratings

Chargent is rated higher in 1 area: Likelihood to Recommend
Shopify is rated higher in 1 area: Support Rating

Chargent

96%

4 Ratings

8.8

Shopify

88%

143 Ratings

Chargent

N/A

0 Ratings

9.2

Shopify

92%

15 Ratings

Chargent

N/A

0 Ratings

10.0

Shopify

100%

3 Ratings

Chargent

N/A

0 Ratings

10.0

Shopify

100%

2 Ratings

Chargent

96%

6 Ratings

10.0

Shopify

100%

4 Ratings

Chargent

N/A

0 Ratings

10.0

Shopify

100%

2 Ratings

Pros

Extremely easy to implement + 100% native on salesforce.com.
Payment information is on the opportunity level making it easily visible across teams.
Payment request feature allows cutomers to pay online via force.com site.
Supports recurring payments which allows payment processing to be run on an automated schedule.

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Ahmed Bajwa

Sr Salesforce.com Business Systems Analyst

ImprivataComputer Software, 201-500 employees

View all 4 answers on this topic

It is definitely easy to set up and get going. This does not take a lot of work or effort on the user end, especially if using templates.
Low code platform. You can. make customizations without code.
The integrations are diverse and increase functionality.

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Verified User

Administrative Assistant in Marketing

Hospitality Company, 11-50 employees

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Cons

Because it is a low fee, you need to do more configuration on your own to get it up and running.

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Verified User

Consultant in Customer Service

Internet Company, 11-50 employees

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The main drawback that I am facing in Shopify for a long time is that their sales analytics system is not up to mark. As I am using Shopify to run different stores for my organization it does not get updated after-sales and does not provide the right analytics about the product strength and number of sales.
Secondly, Shopify has different apps which are best to run the store on max strength but they are very much costly like inventory management, generating multiple discount codes, and more robust customizable editing.

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Bart Kogan

Lead Software Engineer

MovaresCivil Engineering, 1001-5000 employees

View all 143 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

—

Chargent Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

$29 per month

Shopify Editions & Modules

Edition

Shopify Lite	$9¹
Basic Shopify	$29¹
Shopify	$79¹
Advanced Shopify	$299¹
Shopify Plus	$2,000¹

per month

Additional Pricing Details

—

Likelihood to Renew

No score

No answers yet

No answers on this topic

Shopify 9.2

Based on 15 answers

Nothing we have used in the past or have seen thus far even comes close to offering what we get with Shopify Plus, especially for the price. You cannot even come close to getting what we are getting at the price we pay. We are beyond thrilled and Shopify Plus meets and exceeds all of our needs and expectations. We love it!

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Verified User

C-Level Executive in Marketing

Health, Wellness and Fitness Company, 11-50 employees

View all 15 answers on this topic

Usability

No score

No answers yet

No answers on this topic

Shopify 10.0

Based on 3 answers

I think most people are able to suer Shopify that have used a computer. There are some features that take a bit longer to learn. If you are not a creative person it may be a bit more difficult to learn the website customization, but with a help guide or tutorial it will only take a few tries to understand how to work the interface

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Verified User

Director in Corporate

Apparel & Fashion Company, 1-10 employees

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Support Rating

Chargent 9.6

Based on 6 answers

They were overwhelmingly easy to deal with and helped us work through some very specific use cases

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Steve Stessman

Vice President of National Retail Sales

Tuff Shed, Inc.Construction, 1001-5000 employees

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Shopify 10.0

Based on 4 answers

In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward

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Paul Francis Jones

Web, Social Media & Ecommerce Manager

The Outdoor Patio StoreFurniture, 1-10 employees

View all 4 answers on this topic

Implementation Rating

No score

No answers yet

No answers on this topic

Shopify 10.0

Based on 2 answers

Just start now and make the switch, the sooner the better. You will love it and it is really a simple process

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Verified User

C-Level Executive in Marketing

Health, Wellness and Fitness Company, 11-50 employees

View all 2 answers on this topic

Alternatives Considered

Chargent has been better for us as it works within Salesforce and can be mapped into workflow processes and reporting.

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Hayden Whitworth

CEO (Chief Executive Officer)

Juice Media LtdNon-Profit Organization Management, 1-10 employees

View all 4 answers on this topic

The old platform that I used could not help us to meet our requirements. It was not helping us properly, then I got to know about Shopify and started using it. After 1 month [of] usage of Shopify we could understand that this is the best platform [for E-commerce] to make better sales and goodwill. Shopify helped us to get a proper idea of the analytics of the website. Shopify [supports] most of the [applications] and helps us to make better results.

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Rejoy Varghese

Digital Marketing Manager

Inddecore InterioMarketing & Advertising, 11-50 employees

View all 143 answers on this topic

Return on Investment

Decreased time to collect payments. Payment collection process can be integrated into team workflows, thus incentivizing quicker collection from customers.
Increased revenue collection as billing information is easily accessible on the opportunity.
Reduced labour needed to process payments. Recurring payments can be automated, payments can be accepted online.

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Ahmed Bajwa

Sr Salesforce.com Business Systems Analyst

ImprivataComputer Software, 201-500 employees

View all 4 answers on this topic

Small vendor can't make more sell as they needs to pay monthly plan and commission on sale.
For large vendor it is really good sell products easily to using powerful SEO features and Shopify promotes products on they side also.
Used power algorithm for Abandoned cart and catalog search.

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Verified User

Professional in Information Technology

Apparel & Fashion Company, 201-500 employees

View all 143 answers on this topic

Chargent

Shopify

Chargent

Shopify

Product catalog & listings

Product management

Bulk product upload

Branding

Mobile storefront

Product variations

Website integration

Visual customization

CMS

Chargent

Shopify

Abandoned cart recovery

Checkout user experience

Chargent

Shopify

eCommerce security

Chargent

Shopify

Promotions & discounts

Personalized recommendations

SEO

Chargent

Shopify

Multi-site management

Order processing

Inventory management

Shipping

Custom functionality

Chargent

Shopify

Chargent

Shopify

Chargent

Shopify

Chargent

Shopify

Chargent

Shopify

Chargent

Shopify

Likelihood to Recommend

Chargent

Shopify

Pros

Chargent

Shopify

Cons

Chargent

Shopify

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Chargent Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Shopify Editions & Modules

Edition

Additional Pricing Details

Likelihood to Renew

Chargent

Shopify

Usability

Chargent

Shopify

Support Rating

Chargent

Shopify