What users are saying about
7 Ratings
Top Rated
500 Ratings
7 Ratings
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Score 7.6 out of 100
Top Rated
500 Ratings
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Score 8.8 out of 100

Feature Set Ratings

    Online Storefront

    Chargent

    Feature Set Not Supported
    N/A
    8.2

    Shopify

    82%
    Shopify ranks higher in 9/9 features

    Product catalog & listings

    N/A
    0 Ratings
    8.4
    84%
    130 Ratings

    Product management

    N/A
    0 Ratings
    8.6
    86%
    128 Ratings

    Bulk product upload

    N/A
    0 Ratings
    7.8
    78%
    111 Ratings

    Branding

    N/A
    0 Ratings
    8.2
    82%
    129 Ratings

    Mobile storefront

    N/A
    0 Ratings
    8.6
    86%
    126 Ratings

    Product variations

    N/A
    0 Ratings
    8.0
    80%
    122 Ratings

    Website integration

    N/A
    0 Ratings
    8.4
    84%
    123 Ratings

    Visual customization

    N/A
    0 Ratings
    7.5
    75%
    128 Ratings

    CMS

    N/A
    0 Ratings
    7.9
    79%
    105 Ratings

    Online Shopping Cart

    Chargent

    Feature Set Not Supported
    N/A
    8.3

    Shopify

    83%
    Shopify ranks higher in 2/2 features

    Abandoned cart recovery

    N/A
    0 Ratings
    8.0
    80%
    115 Ratings

    Checkout user experience

    N/A
    0 Ratings
    8.6
    86%
    122 Ratings

    Online Payment System

    Chargent

    Feature Set Not Supported
    N/A
    8.9

    Shopify

    89%
    Shopify ranks higher in 1/1 features

    eCommerce security

    N/A
    0 Ratings
    8.9
    89%
    126 Ratings

    eCommerce Marketing

    Chargent

    Feature Set Not Supported
    N/A
    8.1

    Shopify

    81%
    Shopify ranks higher in 3/3 features

    Promotions & discounts

    N/A
    0 Ratings
    8.1
    81%
    124 Ratings

    Personalized recommendations

    N/A
    0 Ratings
    8.4
    84%
    32 Ratings

    SEO

    N/A
    0 Ratings
    7.9
    79%
    120 Ratings

    eCommerce Business Management

    Chargent

    Feature Set Not Supported
    N/A
    7.7

    Shopify

    77%
    Shopify ranks higher in 5/5 features

    Multi-site management

    N/A
    0 Ratings
    6.7
    67%
    19 Ratings

    Order processing

    N/A
    0 Ratings
    8.3
    83%
    127 Ratings

    Inventory management

    N/A
    0 Ratings
    8.4
    84%
    126 Ratings

    Shipping

    N/A
    0 Ratings
    8.1
    81%
    119 Ratings

    Custom functionality

    N/A
    0 Ratings
    7.2
    72%
    119 Ratings

    Attribute Ratings

    • Chargent is rated higher in 1 area: Likelihood to Recommend
    • Shopify is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    9.6

    Chargent

    96%
    4 Ratings
    8.8

    Shopify

    88%
    143 Ratings

    Likelihood to Renew

    Chargent

    N/A
    0 Ratings
    9.2

    Shopify

    92%
    15 Ratings

    Usability

    Chargent

    N/A
    0 Ratings
    10.0

    Shopify

    100%
    3 Ratings

    Availability

    Chargent

    N/A
    0 Ratings
    10.0

    Shopify

    100%
    2 Ratings

    Support Rating

    9.6

    Chargent

    96%
    6 Ratings
    10.0

    Shopify

    100%
    4 Ratings

    Implementation Rating

    Chargent

    N/A
    0 Ratings
    10.0

    Shopify

    100%
    2 Ratings

    Likelihood to Recommend

    Chargent

    For organisations keen to streamline their payment processes and who use Salesforce, this is a brilliant solution.
    Hayden Whitworth | TrustRadius Reviewer

    Shopify

    Shopify is a great platform for SMEs who want to launch an e-commerce store without wanting to spend a lot of money. It's pretty easy to set up and launch a website and does not require any hardcore coding [over-riding the need for] hiring a developer. Moreover, integrating with social media platforms such as Facebook and Instagram is also pretty easy and straight forward which makes it even better. However, if an organization is looking forward to customizing it completely according to their needs, they would have to get Shopify's Advance subscription which is $79 per month which could be a bit high for a small and medium enterprise.
    Muhammad Waleed | TrustRadius Reviewer

    Pros

    Chargent

    • Extremely easy to implement + 100% native on salesforce.com.
    • Payment information is on the opportunity level making it easily visible across teams.
    • Payment request feature allows cutomers to pay online via force.com site.
    • Supports recurring payments which allows payment processing to be run on an automated schedule.
    Ahmed Bajwa | TrustRadius Reviewer

    Shopify

    • It is definitely easy to set up and get going. This does not take a lot of work or effort on the user end, especially if using templates.
    • Low code platform. You can. make customizations without code.
    • The integrations are diverse and increase functionality.
    Anonymous | TrustRadius Reviewer

    Cons

    Chargent

    • Because it is a low fee, you need to do more configuration on your own to get it up and running.
    Anonymous | TrustRadius Reviewer

    Shopify

    • The main drawback that I am facing in Shopify for a long time is that their sales analytics system is not up to mark. As I am using Shopify to run different stores for my organization it does not get updated after-sales and does not provide the right analytics about the product strength and number of sales.
    • Secondly, Shopify has different apps which are best to run the store on max strength but they are very much costly like inventory management, generating multiple discount codes, and more robust customizable editing.
    Bart Kogan | TrustRadius Reviewer

    Pricing Details

    Chargent

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Chargent Editions & Modules

    Additional Pricing Details

    Shopify

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $29 per month

    Shopify Editions & Modules

    Edition
    Shopify Lite$91
    Basic Shopify$291
    Shopify$791
    Advanced Shopify$2991
    Shopify Plus$2,0001
    1. per month
    Additional Pricing Details

    Likelihood to Renew

    Chargent

    No score
    No answers yet
    No answers on this topic

    Shopify

    Shopify 9.2
    Based on 15 answers
    Nothing we have used in the past or have seen thus far even comes close to offering what we get with Shopify Plus, especially for the price. You cannot even come close to getting what we are getting at the price we pay. We are beyond thrilled and Shopify Plus meets and exceeds all of our needs and expectations. We love it!
    Anonymous | TrustRadius Reviewer

    Usability

    Chargent

    No score
    No answers yet
    No answers on this topic

    Shopify

    Shopify 10.0
    Based on 3 answers
    I think most people are able to suer Shopify that have used a computer. There are some features that take a bit longer to learn. If you are not a creative person it may be a bit more difficult to learn the website customization, but with a help guide or tutorial it will only take a few tries to understand how to work the interface
    Anonymous | TrustRadius Reviewer

    Support Rating

    Chargent

    Chargent 9.6
    Based on 6 answers
    They were overwhelmingly easy to deal with and helped us work through some very specific use cases
    Steve Stessman | TrustRadius Reviewer

    Shopify

    Shopify 10.0
    Based on 4 answers
    In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward
    Paul Francis Jones | TrustRadius Reviewer

    Implementation Rating

    Chargent

    No score
    No answers yet
    No answers on this topic

    Shopify

    Shopify 10.0
    Based on 2 answers
    Just start now and make the switch, the sooner the better. You will love it and it is really a simple process
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Chargent

    Chargent has been better for us as it works within Salesforce and can be mapped into workflow processes and reporting.
    Hayden Whitworth | TrustRadius Reviewer

    Shopify

    The old platform that I used could not help us to meet our requirements. It was not helping us properly, then I got to know about Shopify and started using it. After 1 month [of] usage of Shopify we could understand that this is the best platform [for E-commerce] to make better sales and goodwill. Shopify helped us to get a proper idea of the analytics of the website. Shopify [supports] most of the [applications] and helps us to make better results.
    Rejoy Varghese | TrustRadius Reviewer

    Return on Investment

    Chargent

    • Decreased time to collect payments. Payment collection process can be integrated into team workflows, thus incentivizing quicker collection from customers.
    • Increased revenue collection as billing information is easily accessible on the opportunity.
    • Reduced labour needed to process payments. Recurring payments can be automated, payments can be accepted online.
    Ahmed Bajwa | TrustRadius Reviewer

    Shopify

    • Small vendor can't make more sell as they needs to pay monthly plan and commission on sale.
    • For large vendor it is really good sell products easily to using powerful SEO features and Shopify promotes products on they side also.
    • Used power algorithm for Abandoned cart and catalog search.
    Anonymous | TrustRadius Reviewer

    Add comparison