Chartbeat vs. Convert Experiences

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chartbeat
Score 8.8 out of 10
N/A
Chartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.N/A
Convert Experiences
Score 9.5 out of 10
Mid-Size Companies (51-1,000 employees)
Convert Experiences is an experimentation platform that offers the features & support you need to run A/B tests across multiple growth channels. Its enterprise-ready advanced features include full stack experimentation, multi-page testing, post-segmentation, targeting with 40+ filters, triggering tests based on data in other apps (data sources), complex goal tracking, and a secure API. Self-service pricing starts at $99 per month (for the Community Web plan). Includes…
$399
per month up to 100k tested users per month
Pricing
ChartbeatConvert Experiences
Editions & Modules
No answers on this topic
Entry
$399
per month up to 100k tested users per month
Specialist
$999
per month up to 400k tested users per month
Pro
$1699
per month up to 700k tested users per month
Enterprise
Pricing available on request
From 1.5M tested users/mo (billed annually)
Offerings
Pricing Offerings
ChartbeatConvert Experiences
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsChartbeat pricing is based on monthly site page views. Discounts are applied to multi-year contracts. The Basic Plan includes the Real-time Dashboard, Historical Dashboard, Heads Up Display, Reports, Big Board, iOS and Android app, and Real-time API endpoints. The Plus Plan includes all of the Basic Plan features, plus ONE of the following Premium features: Headline Testing, Advanced Queries, or Multi-Site View. The Premium Plan includes all of the Basic Plan features, plus ALL Premium features: Headline Testing, Advanced Queries, Multi-Site View, and enterprise-level support and custom trainings.1. Annual contract or monthly payments available (40% discount for annual pricing). 2. Pricing is not feature dependent. Some features like integrations, goals, Live Logs are necessary to test successfully. This is why Convert caps by unique tested users - basically visitors who have been bucketed to see a variation and are unique to that variation. As a result the app tested users are always </= the site's net traffic.
More Pricing Information
Community Pulse
ChartbeatConvert Experiences
Top Pros
Top Cons
Features
ChartbeatConvert Experiences
Web Analytics
Comparison of Web Analytics features of Product A and Product B
Chartbeat
7.6
11 Ratings
2% below category average
Convert Experiences
-
Ratings
Lead Conversion Tracking6.45 Ratings00 Ratings
Bounce Rate Measurement8.56 Ratings00 Ratings
Device and Browser Reporting7.710 Ratings00 Ratings
Pageview Tracking8.510 Ratings00 Ratings
Event Tracking5.86 Ratings00 Ratings
Reporting in real-time8.910 Ratings00 Ratings
Referral Source Tracking8.310 Ratings00 Ratings
Customizable Dashboards6.88 Ratings00 Ratings
Testing and Experimentation
Comparison of Testing and Experimentation features of Product A and Product B
Chartbeat
-
Ratings
Convert Experiences
9.1
11 Ratings
9% above category average
a/b experiment testing00 Ratings9.511 Ratings
Split URL testing00 Ratings10.010 Ratings
Multivariate testing00 Ratings9.111 Ratings
Multi-page/funnel testing00 Ratings9.08 Ratings
Cross-browser testing00 Ratings7.27 Ratings
Mobile app testing00 Ratings9.13 Ratings
Test significance00 Ratings10.011 Ratings
Visual / WYSIWYG editor00 Ratings9.19 Ratings
Advanced code editor00 Ratings9.510 Ratings
Page surveys00 Ratings9.11 Ratings
Visitor recordings00 Ratings9.11 Ratings
Preview mode00 Ratings10.08 Ratings
Test duration calculator00 Ratings7.46 Ratings
Experiment scheduler00 Ratings6.95 Ratings
Experiment workflow and approval00 Ratings9.12 Ratings
Dynamic experiment activation00 Ratings10.03 Ratings
Client-side tests00 Ratings10.07 Ratings
Server-side tests00 Ratings8.93 Ratings
Mutually exclusive tests00 Ratings10.03 Ratings
Audience Segmentation & Targeting
Comparison of Audience Segmentation & Targeting features of Product A and Product B
Chartbeat
-
Ratings
Convert Experiences
9.5
11 Ratings
10% above category average
Standard visitor segmentation00 Ratings10.010 Ratings
Behavioral visitor segmentation00 Ratings9.19 Ratings
Traffic allocation control00 Ratings10.010 Ratings
Website personalization00 Ratings9.19 Ratings
Results and Analysis
Comparison of Results and Analysis features of Product A and Product B
Chartbeat
-
Ratings
Convert Experiences
9.3
11 Ratings
10% above category average
Heatmap tool00 Ratings9.11 Ratings
Click analytics00 Ratings10.03 Ratings
Scroll maps00 Ratings9.11 Ratings
Form fill analysis00 Ratings9.11 Ratings
Conversion tracking00 Ratings9.09 Ratings
Goal tracking00 Ratings9.510 Ratings
Test reporting00 Ratings9.59 Ratings
Results segmentation00 Ratings9.18 Ratings
CSV export00 Ratings9.24 Ratings
Experiments results dashboard00 Ratings10.09 Ratings
Best Alternatives
ChartbeatConvert Experiences
Small Businesses
StatCounter
StatCounter
Score 9.0 out of 10
Google Content Experiments (discontinued)
Google Content Experiments (discontinued)
Score 7.3 out of 10
Medium-sized Companies
Siteimprove
Siteimprove
Score 8.9 out of 10
Dynamic Yield
Dynamic Yield
Score 9.1 out of 10
Enterprises
Contentsquare
Contentsquare
Score 8.8 out of 10
Dynamic Yield
Dynamic Yield
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChartbeatConvert Experiences
Likelihood to Recommend
8.9
(65 ratings)
9.5
(18 ratings)
Likelihood to Renew
9.9
(9 ratings)
9.1
(1 ratings)
Usability
8.9
(56 ratings)
8.0
(1 ratings)
Support Rating
8.1
(10 ratings)
9.8
(9 ratings)
User Testimonials
ChartbeatConvert Experiences
Likelihood to Recommend
Chartbeat
The main point of benefit is the realtime data. This is vital to our team as we are publishing a lot of content per day, so we have a busy homepage to manage and it's important to know which content is performing well. We also like to get an understanding as quickly as possible - which Chartbeat offers - of where traffic is coming from. Often we will see an example where a page is getting high traffic from Google, for example, and we know that might not need to be placed so prominently on the homepage because the traffic is arriving to us externally anyway. Without that depth of understanding what is performing best and why - updated immediately, unlike in Google Analytics now - our homepage would not be as well optimised for users coming to us direct
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Convert
Definitely well suited for budget conscious companies that want a solid array of functionality but without having to pay an exorbitant amount. Great for marketing and analytics team members that need the ability to get in and set up tests w/o dev assistance. But, functionality is there for developers to get in and set up more complicated tests.
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Pros
Chartbeat
  • Provides easy at-a-glance look at what people are reading right now
  • Heads-up Display allows you to make sure the homepage is showing the content people want to read
  • Headline testing tool provides fascinating insight into what makes people read a story and improves headline-writing ability
Read full review
Convert
  • Over the top powerful Javascript enabled targeting. This feature is called DMP Profiling and is available in the Pro Plan, currently only +$100 more than the plus plan. An article explaining this feature is here for further reading: https://convert.zendesk.com/hc/en-us/articles/206631623-Target-experiment-based-on-a-custom-Javascript-condition-that-evaluates-true-at-a-later-stage. I wrote up a much longer explanation but TR broke it up weirdly. The gist is that you can powerfully use JS to target. This allows me to target users in our SPA in incredibly advanced ways. I can walk their entire history model and assign them an audience value, or I can exclude them. It's MUCH more powerful than just a "Site Area" tool. We recently used it against 900K users to check if they had written a review of their apartment or not yet. This allowed me to only expose the user on the homepage to an experiment that prompted them to write a review while excluding users that couldn't write a review from the experiment (because they had already written one). The experiment converted 50% better than what we do now, generating 9k reviews in a matter of hours.
  • Audience targeting IN ADDITION to all that fancy DMP targeting. This means I can define demographics or other data as a qualifier AS WELL as the previously mentioned qualifier. This can be setup in so many ways: Traffic source, Visitor Data, Include / Exclude users part of a current experiment (!!), Date/Time, Device/Browser/OS, JS Conditon
  • Real-time reporting that makes sense to the whole company to view. Seriously, I can share a Convert Report to any level of intelligence on my team and they understand what's happening.
  • Audiences and Goals are saved as presets, so your entire team can use them. Using the example above, we have an audience called "Wrote a Review" that we exclude from the Review Prompt treatments.
  • Their customer support is seriously fast at answering questions. I've never had to wait more than a day.
Read full review
Cons
Chartbeat
  • Source of traffic needs improvement. Search and social make sense, but "internal" and "links" is a grey area. It would be helpful to define those with an organization and provide an information icon so users can easily remember what each of those buckets is tracking.
  • More ways to customize the real-time board. For example, with video content, that's great that I can see a user has started a video, but what is the completion rate, was that only on O&O or can that track Facebook, too?
  • Would like to see demo (age) information included as a way to slice the data so I can see what's working with my older and younger demo.
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Convert
  • We are aggressive testers and have demanding clients, and if there was any part of the Convert platform where I'd like to see improvement, it would be in the reporting section where I feel a vertical report could present in a more readable fashion to the users.
Read full review
Likelihood to Renew
Chartbeat
I gave Chartbeat a 5 for a renewal rating, because, while it delivers clear and understandable content, Google Analytics also provides many of the same features for free. For a small to medium website, I believe it would be more cost effective to use Google Analytics. A website with a high amount of traffic, however, could merit spending the money on Chartbeat to maximize their potential.
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Convert
Couldn't live without this, no other tool does precisely what we need them to do
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Usability
Chartbeat
I am able to "set it and forget it," keeping it up on my monitor for either constant checking or just keeping an eye on the numbers during the day. I'm also able to keep track of what times are perfect to post a story and which stories rack up the most traffic.
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Convert
To use the platform in the context of developing enhanced tests that stretch the platform there is as with most things a learning curve. However, if you're a casual user or have standard experiments that you wish to run you would be easily able to hit the ground running.
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Support Rating
Chartbeat
I have had limited experience of support for Chartbeat but whenever I have needed help it has been there. Recently there was an issue of seeing different forms of data in real time - app and otherwise effectively, and the issue was being clearly dealt with and communicated back to us.
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Convert
I use support only in very emergency cases. The support hasn't been very helpful and suggests the problem is on my site
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Alternatives Considered
Chartbeat
Omnilytics is more robust, detailed, and catered for an intermediate media user, while I think Chartbeat is a more user-friendly and beginner-oriented piece of technology. That being said, there is an impressive amount of lift for Chartbeat, and it's evident that simplicity is the key to using a software daily (which is absolutely the point in the content world).
Read full review
Convert
Convert was selected based on price point, feature set, and UI/UX. All three are very friendly to new testers and small to mid-market size companies. Their UI and tool workflow is the best out of all of the non-enterprise solutions that I have tried. There is some small room for improvement, but that only really affects power users or tests that require significant coding/development work to execute.
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Return on Investment
Chartbeat
  • It has helped us save time in report generation and performance analysis.
  • By helping us evaluate our contributors, we're able to get our money's worth.
  • Seeing our numbers on the Big Board fosters healthy competition among brands, motivating us to distribute our stories better.
Read full review
Convert
  • Using Convert has allowed us to make quick decisions on site edits and price changes. Seeing and sharing quick results makes our operations much more profitable.
  • Connecting the tests with Shopify has produced very valuable and timely results that we can act upon as soon as we see statistically significant results.
Read full review
ScreenShots

Chartbeat Screenshots

Screenshot of Big Board: For newsrooms, the leaderboard-style visualization shows the  top stories on the biggest screen.Screenshot of Real-time dashboard: Displays how an audience is connecting with content in the moment – across platforms, channels, and devices.Screenshot of Historical Dashboard: To assess content performance, KPIs, and valuable trends over the long term.Screenshot of Heads Up Display: Shows which homepage articles are the top performers, how stories are trending up or down in traffic, and how far visitors are scrolling down the page.Screenshot of Video Dashboard: Reveals how video content captures viewer attention.Screenshot of Conversion Dashboard: Track conversion metrics and insights.

Convert Experiences Screenshots

Screenshot of Stack conditions to build complex goals that can track (almost) any visitor action to determine the test outcome.Screenshot of Granular targeting so only the right people view variations. 40+ conditions included.Screenshot of An API brings Convert's capabilities to a testing ecosystem.Screenshot of Experiment reports that can be shared with stakeholders and on social media.Screenshot of Several advanced test types that are available, including multipage (funnel) experiments.Screenshot of Full-stack experimentation that can be used to run tests anywhere that Convert code can be deployed.