What users are saying about
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Top Rated
92 Ratings
12 Ratings

Chartbeat

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Top Rated
92 Ratings
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Score 9.1 out of 100
12 Ratings
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Score 8.8 out of 100

Attribute Ratings

  • Chartbeat is rated higher in 1 area: Support Rating
  • DashThis is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.1

Chartbeat

91%
54 Ratings
9.6

DashThis

96%
7 Ratings

Likelihood to Renew

10.0

Chartbeat

100%
5 Ratings

DashThis

N/A
0 Ratings

Usability

8.7

Chartbeat

87%
45 Ratings

DashThis

N/A
0 Ratings

Support Rating

8.0

Chartbeat

80%
11 Ratings
6.2

DashThis

62%
4 Ratings

Likelihood to Recommend

Chartbeat

If you are looking for a tool that tracks traffic, content performance, author performance, and reader retention with a relatively simple interface and gleaming graphics then this is for you. Trickier things like report generation are made much more seamless now, and except for some friction in the sidebar navigation –– I find it to be a pretty flawless tool that I would recommend to friends or others in the media field. It's just a basic necessity to understand content these days, so Chartbeat is a great tool at that!
Kaley Roshitsh | TrustRadius Reviewer

DashThis

I have used DashThis with all my clients, because it is the fastest, easiest, and best-developed reporting platform. I have tried Google Data Studio and many other reporting integrations, but they just don't have the speed or capabilities of DashThis.With in-depth filtering, you can create reporting modules not available in any other dashboard, like deep source-medium targeting or landing page data, etc. Whatever data you need, you can get access.Their API integrations are increasing all the time, and if they don't currently connect to something, request access.
Aaron Metzger | TrustRadius Reviewer

Pros

Chartbeat

  • Provides easy at-a-glance look at what people are reading right now
  • Heads-up Display allows you to make sure the homepage is showing the content people want to read
  • Headline testing tool provides fascinating insight into what makes people read a story and improves headline-writing ability
Anonymous | TrustRadius Reviewer

DashThis

  • Displaying data in a clear and aesthetically pleasing way
  • Integrating with most of the systems you use on a regular basis in web design and digital marketing
  • Allowing you to quickly create new charts/graphs/reports for clients
Vicki Lesage | TrustRadius Reviewer

Cons

Chartbeat

  • Source of traffic needs improvement. Search and social make sense, but "internal" and "links" is a grey area. It would be helpful to define those with an organization and provide an information icon so users can easily remember what each of those buckets is tracking.
  • More ways to customize the real-time board. For example, with video content, that's great that I can see a user has started a video, but what is the completion rate, was that only on O&O or can that track Facebook, too?
  • Would like to see demo (age) information included as a way to slice the data so I can see what's working with my older and younger demo.
Anonymous | TrustRadius Reviewer

DashThis

  • I'm interested in implementing more tools into the system, such as Google My Business or OpenTable to truly make it a universal analytics dashboard.
  • Instead of just month over month date ranges, I would also like to see a YTD date range.
Anonymous | TrustRadius Reviewer

Pricing Details

Chartbeat

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Chartbeat Editions & Modules

Additional Pricing Details

DashThis

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$33 per month

DashThis Editions & Modules

Edition
Individual$33.001
Professional$109.001
Business$209.001
Standard$309.001
  1. per month
Additional Pricing Details

Likelihood to Renew

Chartbeat

Chartbeat 10.0
Based on 5 answers
I gave Chartbeat a 5 for a renewal rating, because, while it delivers clear and understandable content, Google Analytics also provides many of the same features for free. For a small to medium website, I believe it would be more cost effective to use Google Analytics. A website with a high amount of traffic, however, could merit spending the money on Chartbeat to maximize their potential.
Anonymous | TrustRadius Reviewer

DashThis

No score
No answers yet
No answers on this topic

Usability

Chartbeat

Chartbeat 8.7
Based on 45 answers
It's easy to use and understand, which can't be said for all data-tracking sites that I've used in the past. It's easy for me to navigate and I didn't need to Google anything in order to find what I needed
Anonymous | TrustRadius Reviewer

DashThis

No score
No answers yet
No answers on this topic

Support Rating

Chartbeat

Chartbeat 8.0
Based on 11 answers
I have had limited experience of support for Chartbeat but whenever I have needed help it has been there. Recently there was an issue of seeing different forms of data in real time - app and otherwise effectively, and the issue was being clearly dealt with and communicated back to us.
Graeme Brown | TrustRadius Reviewer

DashThis

DashThis 6.2
Based on 4 answers
I always get a same day response to my questions and they reach out enough that I feel like I can ask questions but not too much that I get annoyed.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Chartbeat

Chartbeat really remains the gold standard in the tracking, measurement and display of realtime engagement metrics. If your site has sufficient audience benefit from immediate changes in content programming, display and design, it's a great tool with a highly refined and intuitive user experience. Plus, it's API allows for broad integration.
Kurt Gessler | TrustRadius Reviewer

DashThis

Very simplified compared to other options. Needs to be able to tie in more conversion data.
Elisa Rose Lupton | TrustRadius Reviewer

Return on Investment

Chartbeat

  • I do not have access to the financial arrangements in place, but I would view Chartbeat as a key tool for the company with significant advantages over other analytical software.
  • Continued enhancement of the product, for instance picture previewer, would provide additional value to the service.
Anonymous | TrustRadius Reviewer

DashThis

  • DashThis has reduced the time I spend on reporting by about 50%
  • Visualizations are simple and easy to understand -- Clients like them very much
  • Reduced dependency on files as archive of all dashboards/reports are available online
Ali Zakeri | TrustRadius Reviewer

Screenshots

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