What users are saying about
Chartbeat
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Top Rated
92 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 92 reviews and ratings
74 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.4 out of 100
Based on 74 reviews and ratings
Feature Set Ratings
Testing and Experimentation

Chartbeat
Feature Set Not Supported
N/A
9.2
Google Content Experiments (discontinued)
92%
Google Content Experiments (discontinued) ranks higher in 19/19 features
Google Content Experiments (discontinued) ranks higher in 19/19 features
a/b experiment testing

N/A
0 Ratings
9.0
90%
1 Rating
Split URL testing

N/A
0 Ratings
10.0
100%
1 Rating
Multivariate testing

N/A
0 Ratings
10.0
100%
1 Rating
Multi-page/funnel testing

N/A
0 Ratings
9.0
90%
1 Rating
Cross-browser testing

N/A
0 Ratings
8.0
80%
1 Rating
Mobile app testing

N/A
0 Ratings
8.0
80%
1 Rating
Test significance

N/A
0 Ratings
9.0
90%
1 Rating
Visual / WYSIWYG editor

N/A
0 Ratings
10.0
100%
1 Rating
Advanced code editor

N/A
0 Ratings
9.0
90%
1 Rating
Page surveys

N/A
0 Ratings
8.0
80%
1 Rating
Visitor recordings

N/A
0 Ratings
8.0
80%
1 Rating
Preview mode

N/A
0 Ratings
8.0
80%
1 Rating
Test duration calculator

N/A
0 Ratings
10.0
100%
1 Rating
Experiment scheduler

N/A
0 Ratings
10.0
100%
1 Rating
Experiment workflow and approval

N/A
0 Ratings
8.0
80%
1 Rating
Dynamic experiment activation

N/A
0 Ratings
10.0
100%
1 Rating
Client-side tests

N/A
0 Ratings
10.0
100%
1 Rating
Server-side tests

N/A
0 Ratings
10.0
100%
1 Rating
Mutually exclusive tests

N/A
0 Ratings
10.0
100%
1 Rating
Audience Segmentation & Targeting

Chartbeat
Feature Set Not Supported
N/A
10.0
Google Content Experiments (discontinued)
100%
Google Content Experiments (discontinued) ranks higher in 4/4 features
Google Content Experiments (discontinued) ranks higher in 4/4 features
Standard visitor segmentation

N/A
0 Ratings
10.0
100%
1 Rating
Behavioral visitor segmentation

N/A
0 Ratings
10.0
100%
1 Rating
Traffic allocation control

N/A
0 Ratings
10.0
100%
1 Rating
Website personalization

N/A
0 Ratings
10.0
100%
1 Rating
Results and Analysis

Chartbeat
Feature Set Not Supported
N/A
9.9
Google Content Experiments (discontinued)
99%
Google Content Experiments (discontinued) ranks higher in 8/8 features
Google Content Experiments (discontinued) ranks higher in 8/8 features
Click analytics

N/A
0 Ratings
10.0
100%
1 Rating
Form fill analysis

N/A
0 Ratings
10.0
100%
1 Rating
Conversion tracking

N/A
0 Ratings
10.0
100%
1 Rating
Goal tracking

N/A
0 Ratings
10.0
100%
1 Rating
Test reporting

N/A
0 Ratings
9.0
90%
1 Rating
Results segmentation

N/A
0 Ratings
10.0
100%
1 Rating
CSV export

N/A
0 Ratings
10.0
100%
1 Rating
Experiments results dashboard

N/A
0 Ratings
10.0
100%
1 Rating
Attribute Ratings
- Chartbeat is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
- Chartbeat and Google Content Experiments (discontinued) are tied in 1 area: Support Rating
Likelihood to Recommend

9.1
Chartbeat
91%
54 Ratings
9.0
Google Content Experiments (discontinued)
90%
13 Ratings
Likelihood to Renew

10.0
Chartbeat
100%
5 Ratings
7.5
Google Content Experiments (discontinued)
75%
10 Ratings
Usability

8.7
Chartbeat
87%
45 Ratings
Google Content Experiments (discontinued)
N/A
0 Ratings
Support Rating

8.0
Chartbeat
80%
11 Ratings
8.0
Google Content Experiments (discontinued)
80%
2 Ratings
Likelihood to Recommend
Chartbeat
If you are looking for a tool that tracks traffic, content performance, author performance, and reader retention with a relatively simple interface and gleaming graphics then this is for you. Trickier things like report generation are made much more seamless now, and except for some friction in the sidebar navigation –– I find it to be a pretty flawless tool that I would recommend to friends or others in the media field. It's just a basic necessity to understand content these days, so Chartbeat is a great tool at that!
Sustainability Reporter
WWDOnline Media, 501-1000 employees
Google Content Experiments (discontinued)
Do you already have Google Analytics? If so content experiments is a good, free, starting point to dip your toes in A/B testing. Do you need to run Multivariate experiments? If so, Google Content Experiments is not going to fit your needs.
Marketing and Lead Generation Manager
SpamTitan TechnologiesInformation Technology and Services, 11-50 employees
Pros
Chartbeat
- Provides easy at-a-glance look at what people are reading right now
- Heads-up Display allows you to make sure the homepage is showing the content people want to read
- Headline testing tool provides fascinating insight into what makes people read a story and improves headline-writing ability

Verified User
Professional in Other
Newspapers Company, 1001-5000 employeesGoogle Content Experiments (discontinued)
- Quick and easy to create and set up experiments
- Results are presented in a way that is familiar and easy for any Google Analytics user to understand. So is great for beginners to conversion testing
- Already integrated into Google Analytics and can measure results against your existing conversion goals
- Allows nine possible variants to be A/B tested
- Features more than one testing methodology, Bayesian (Multi-Armed Bandit,) and Full Factorial
- Allows the user to select one of three possible confidence thresholds to ensure that experiment results are robust
- Great value, it is free!
Customer & Consumer Insight Manager
EvenbaseStaffing and Recruiting, 201-500 employees
Cons
Chartbeat
- Source of traffic needs improvement. Search and social make sense, but "internal" and "links" is a grey area. It would be helpful to define those with an organization and provide an information icon so users can easily remember what each of those buckets is tracking.
- More ways to customize the real-time board. For example, with video content, that's great that I can see a user has started a video, but what is the completion rate, was that only on O&O or can that track Facebook, too?
- Would like to see demo (age) information included as a way to slice the data so I can see what's working with my older and younger demo.

Verified User
Director in Other
Publishing Company, 1001-5000 employeesGoogle Content Experiments (discontinued)
- Their documentation is not the best and it's quite a steep learning curve.
- They also don't tell you particularly well what sorts of things you should be testing.
- Compared to other suppliers of A/B testing tools- it needs a simpler interface. Optimize is starting to answer that - but is still quite Beta-like.

Verified User
Analyst in Engineering
Internet Company, 51-200 employeesPricing Details
Chartbeat
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Google Content Experiments (discontinued)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Chartbeat
Chartbeat 10.0
Based on 5 answers
I gave Chartbeat a 5 for a renewal rating, because, while it delivers clear and understandable content, Google Analytics also provides many of the same features for free. For a small to medium website, I believe it would be more cost effective to use Google Analytics. A website with a high amount of traffic, however, could merit spending the money on Chartbeat to maximize their potential.

Verified User
Contributor in Other
Writing and Editing Company, 1-10 employeesGoogle Content Experiments (discontinued)
Google Content Experiments (discontinued) 7.5
Based on 10 answers
Content Experiments just makes it is simple and easy to implement A|B tests. We will be evaluating other tools in search of a more robust system for multivariate and cross-page testing, such as Optimizely or Visual Website Optimizer. However, for basic testing, you can't really beat it.
Design Optimization Manager
Marketing Mojo, A Digital Marketing AgencyMarketing and Advertising, 11-50 employees
Usability
Chartbeat
Chartbeat 8.7
Based on 45 answers
It's easy to use and understand, which can't be said for all data-tracking sites that I've used in the past. It's easy for me to navigate and I didn't need to Google anything in order to find what I needed

Verified User
Team Lead in Other
Media Production Company, 1-10 employeesGoogle Content Experiments (discontinued)
No score
No answers yet
No answers on this topic
Support Rating
Chartbeat
Chartbeat 8.0
Based on 11 answers
I have had limited experience of support for Chartbeat but whenever I have needed help it has been there. Recently there was an issue of seeing different forms of data in real time - app and otherwise effectively, and the issue was being clearly dealt with and communicated back to us.
Editor
Birmingham MailNewspapers, 51-200 employees
Google Content Experiments (discontinued)
Google Content Experiments (discontinued) 8.0
Based on 2 answers
Using the free tool, overall "live support" is limited. However, there are plenty of online resources to get started. If you need handheld support, it is best to upgrade the service or hire a developer through one of Google's partner agencies. There could be more support for understanding what makes a test useful or not.

Verified User
Manager in Marketing
Marketing & Advertising Company, 10,001+ employeesAlternatives Considered
Chartbeat
Chartbeat really remains the gold standard in the tracking, measurement and display of realtime engagement metrics. If your site has sufficient audience benefit from immediate changes in content programming, display and design, it's a great tool with a highly refined and intuitive user experience. Plus, it's API allows for broad integration.
Director
Tribune PublishingNewspapers, 1001-5000 employees
Google Content Experiments (discontinued)
Google Website Optimizer was a better product but has been discontinued. We have also used Test and Target , which has more features but we have been doing fine with Google Content Experiments. Most testing situations can be handled with Google Content Experiments.
Marketing Web Developer
Empire Education GroupEducation Management, 1001-5000 employees
Return on Investment
Chartbeat
- I do not have access to the financial arrangements in place, but I would view Chartbeat as a key tool for the company with significant advantages over other analytical software.
- Continued enhancement of the product, for instance picture previewer, would provide additional value to the service.

Verified User
Professional in Other
Online Media Company, 5001-10,000 employeesGoogle Content Experiments (discontinued)
- CE has made efficient time use easy and fool-proof when it comes to learning the software
- Because it integrates with other Google programs there is a benefit to track with Google Analytics
- The learning curve can create initiate time investment that may go beyond what companies are willing to dedicate.
Marketing Manager
Inner City Christian FederationMarketing and Advertising, 11-50 employees