Chatfuel vs. Click2Magic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chatfuel
Score 9.9 out of 10
N/A
Chatfuel headquartered in San Francisco provides their AI chatbot building tool for Facebook Messenger.
$15
per month
Click2Magic
Score 7.8 out of 10
N/A
Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets users know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. Click2Magic can be integrated across the websites of web and mobile apps as a…
$18
per month
Pricing
ChatfuelClick2Magic
Editions & Modules
Pro
$15
per month
Free
Free
Premium
Contact sales team
ADD-ON
$18
per month
PROFESSIONAL
$39
Per Seat/Month, Billed Annually.
ENTERPRISE
$69
Per Seat/Month, Billed Annually.
Offerings
Pricing Offerings
ChatfuelClick2Magic
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$39 Per Seat/Month, Billed Annually.
Additional Details
More Pricing Information
Community Pulse
ChatfuelClick2Magic
Best Alternatives
ChatfuelClick2Magic
Small Businesses
LocaliQ
LocaliQ
Score 8.8 out of 10
Gist
Gist
Score 9.5 out of 10
Medium-sized Companies
Piper the AI SDR by Qualified
Piper the AI SDR by Qualified
Score 9.2 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Conversica
Conversica
Score 4.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChatfuelClick2Magic
Likelihood to Recommend
9.0
(3 ratings)
9.7
(5 ratings)
Support Rating
7.7
(3 ratings)
-
(0 ratings)
User Testimonials
ChatfuelClick2Magic
Likelihood to Recommend
Chatfuel
Chatfuel is great for a small team looking to easily implement and set up Facebook chatbots for their clients for ease of community management, etc. Chatfuel is not necessarily meant for large scale operations that require complex workflows and chatbot requirements, it is limited to Facebook Messenger and is not 100% intuitive in this regard.
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Tvisha Systems Pvt Ltd
It is best suited for sales, marketplaces, and customer support.
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Pros
Chatfuel
  • Easy to use without experience
  • Cost vs. benefit ratio very good
  • Integrations possible through API
  • Conversion funnels can be created
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Tvisha Systems Pvt Ltd
  • Personalized conversations
  • CRM integration
  • Powerful archives
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Cons
Chatfuel
  • Setting it up is time-consuming.
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Tvisha Systems Pvt Ltd
  • This live chat app is easy to use and implement. No complexity!
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Support Rating
Chatfuel
I haven't dealt with the support channel, so I cannot provide a full review for this
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Tvisha Systems Pvt Ltd
No answers on this topic
Alternatives Considered
Chatfuel
Both offer bot service to reply to messages from Facebook. The difference is that Chatfuel gives you the option of being able to create conversion funnels or fixed conversation changes.
Connecting to our API is free from Chatfuel and integration with other providers has an additional cost.
AIVO has no option to create conversation flows if not through keywords.
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Tvisha Systems Pvt Ltd
This free live chat app has all the essential features we required for our organization. And the tool we have selected previously has only basic features in the free plan and we need to pay for premium features and the paid plan has some features that we do not want. So, we tried Click2magic for 14 days and we are happy with the features. So, we are continuing with this live chat software.
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Return on Investment
Chatfuel
  • It helped overall with visitor engagement.
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Tvisha Systems Pvt Ltd
  • Through Click2Magic we got more number of leads
  • it helped our company to understand the query's of the customer through live chat support
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ScreenShots

Click2Magic Screenshots

Screenshot of Click2MagicScreenshot of Click2Magic - DashboardScreenshot of Click2Magic - chat