Chatfuel vs. Landbot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chatfuel
Scoreย 8.2ย outย ofย 10
N/A
Chatfuel headquartered in San Francisco provides their AI chatbot building tool for Facebook Messenger.
$15
per month
Landbot
Scoreย 7.1ย outย ofย 10
N/A
Landbot.io is a no-code chatbot platform used by businesses to build frictionless conversational experiences from end-to-end. With the goal of turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams increase their efficiency and cut operating costs. Whether it's for WhatsApp, Web, or Messenger, the user can create automated chatbot flows to better engage customers andโ€ฆ
$39
per month
Pricing
ChatfuelLandbot
Editions & Modules
Pro
$15
per month
Free
Free
Premium
Contact sales team
Sandbox
$0
Per Month Per User
Starter
$39
per month
Pro
$99
per month
Business
Starting at $300
per month
Offerings
Pricing Offerings
ChatfuelLandbot
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Detailsโ€”โ€”
More Pricing Information
Best Alternatives
ChatfuelLandbot
Small Businesses
IBM watsonx Assistant
IBM watsonx Assistant
Scoreย 9.0ย outย ofย 10
Smith.ai Live Website Chat
Smith.ai Live Website Chat
Scoreย 8.9ย outย ofย 10
Medium-sized Companies
Conversica
Conversica
Scoreย 9.4ย outย ofย 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Scoreย 10.0ย outย ofย 10
Enterprises
Conversica
Conversica
Scoreย 9.4ย outย ofย 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Scoreย 10.0ย outย ofย 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChatfuelLandbot
Likelihood to Recommend
9.0
(3 ratings)
8.0
(2 ratings)
Support Rating
7.7
(3 ratings)
10.0
(1 ratings)
User Testimonials
ChatfuelLandbot
Likelihood to Recommend
Chatfuel
Chatfuel is great for a small team looking to easily implement and set up Facebook chatbots for their clients for ease of community management, etc. Chatfuel is not necessarily meant for large scale operations that require complex workflows and chatbot requirements, it is limited to Facebook Messenger and is not 100% intuitive in this regard.
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Landbot.io
Well Suited: If you are looking for a bot - - that is easy to build, that requires no IT person - that has competitive prices - that has a clean and easy reporting option, which can help the data analytics. Not Well Suited: Though it has Dialogflow integration, you cannot use it as a complete self-learning bot solution. If you are looking for a bot that is self-learning you have to go for IBM Watson Assistant/Dialogflow/SAP Conversational AI.
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Pros
Chatfuel
  • Easy to use without experience
  • Cost vs. benefit ratio very good
  • Integrations possible through API
  • Conversion funnels can be created
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Landbot.io
  • Simple visual constructor for your bots
  • Many bot patterns
  • Zapier and Webhooks
  • Full customization CSS for your bots
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Cons
Chatfuel
  • Setting it up is time-consuming.
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Landbot.io
  • Keywords Jump Feature: As a feature, it is good. But there is a scope of improvement that I see. In our Business, there are a lot of words that are similar for example Bearing/Bear ring/Bearing. So, at times the bot takes some time to find the exact keyword what the user wants and then route it accordingly. Most of the time, it does right, but at times it doesn't.
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Support Rating
Chatfuel
I haven't dealt with the support channel, so I cannot provide a full review for this
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Landbot.io
Everything is simple. Very helpful support team. Always answer your question and help solve the problem.
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Alternatives Considered
Chatfuel
Both offer bot service to reply to messages from Facebook. The difference is that Chatfuel gives you the option of being able to create conversion funnels or fixed conversation changes.
Connecting to our API is free from Chatfuel and integration with other providers has an additional cost.
AIVO has no option to create conversation flows if not through keywords.
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Landbot.io
Drift is quite pricey, on the cost part, Landbot was much better with almost similar features. Also, on the UI front, Landbot was a pretty decent tool compared with Drift or MobileMonkey. The usage was easy, the reporting was very easy to get. Considering all these parameters, we chose Landbot for our Organization.
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Return on Investment
Chatfuel
  • It helped overall with visitor engagement.
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Landbot.io
  • Fast payback on advertising budget due to high conversion.
  • Need a mobile application for chat operators, if the leads want to chat with a living person.
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ScreenShots

Landbot Screenshots

Screenshot of Landbot - Visual Plus & DragScreenshot of Landbot - IntegrationsScreenshot of Landbot - Templates - BricksScreenshot of Landbot - WhatsApp AutomationScreenshot of Landbot - FormulasScreenshot of Landbot - Analytics