What users are saying about
6 Ratings
6 Ratings
6 Ratings
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Score 8.4 out of 100
6 Ratings
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Score 8 out of 100

Attribute Ratings

  • Chatfuel is rated higher in 1 area: Likelihood to Recommend
  • Landbot is rated higher in 1 area: Support Rating

Likelihood to Recommend

9.0

Chatfuel

90%
3 Ratings
8.0

Landbot

80%
2 Ratings

Support Rating

7.7

Chatfuel

77%
3 Ratings
10.0

Landbot

100%
2 Ratings

Likelihood to Recommend

Chatfuel

Chatfuel is great for a small team looking to easily implement and set up Facebook chatbots for their clients for ease of community management, etc. Chatfuel is not necessarily meant for large scale operations that require complex workflows and chatbot requirements, it is limited to Facebook Messenger and is not 100% intuitive in this regard.
Anonymous | TrustRadius Reviewer

Landbot

Well Suited: If you are looking for a bot - - that is easy to build, that requires no IT person - that has competitive prices - that has a clean and easy reporting option, which can help the data analytics. Not Well Suited: Though it has Dialogflow integration, you cannot use it as a complete self-learning bot solution. If you are looking for a bot that is self-learning you have to go for IBM Watson Assistant/Dialogflow/SAP Conversational AI.
Anonymous | TrustRadius Reviewer

Pros

Chatfuel

  • Easy to use without experience
  • Cost vs. benefit ratio very good
  • Integrations possible through API
  • Conversion funnels can be created
Jorge Guevara | TrustRadius Reviewer

Landbot

  • Simple visual constructor for your bots
  • Many bot patterns
  • Zapier and Webhooks
  • Full customization CSS for your bots
Vitali Kosyrau | TrustRadius Reviewer

Cons

Chatfuel

  • Setting it up is time-consuming.
Anonymous | TrustRadius Reviewer

Landbot

  • Keywords Jump Feature: As a feature, it is good. But there is a scope of improvement that I see. In our Business, there are a lot of words that are similar for example Bearing/Bear ring/Bearing. So, at times the bot takes some time to find the exact keyword what the user wants and then route it accordingly. Most of the time, it does right, but at times it doesn't.
Anonymous | TrustRadius Reviewer

Pricing Details

Chatfuel

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Chatfuel Editions & Modules

Edition
FreeFree
Pro$152
PremiumContact sales team
  1. none
  2. per month
  3. none
Additional Pricing Details

Landbot

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$30 Per Month Per User

Landbot Editions & Modules

Edition
Landbot$30.001
  1. Per Month Per User
Additional Pricing Details

Support Rating

Chatfuel

Chatfuel 7.7
Based on 3 answers
I haven't dealt with the support channel, so I cannot provide a full review for this
Anonymous | TrustRadius Reviewer

Landbot

Landbot 10.0
Based on 2 answers
Everything is simple. Very helpful support team. Always answer your question and help solve the problem.
Vitali Kosyrau | TrustRadius Reviewer

Alternatives Considered

Chatfuel

Both offer bot service to reply to messages from Facebook. The difference is that Chatfuel gives you the option of being able to create conversion funnels or fixed conversation changes.
Connecting to our API is free from Chatfuel and integration with other providers has an additional cost.
AIVO has no option to create conversation flows if not through keywords.
Jorge Guevara | TrustRadius Reviewer

Landbot

Drift is quite pricey, on the cost part, Landbot was much better with almost similar features. Also, on the UI front, Landbot was a pretty decent tool compared with Drift or MobileMonkey. The usage was easy, the reporting was very easy to get. Considering all these parameters, we chose Landbot for our Organization.
Anonymous | TrustRadius Reviewer

Return on Investment

Chatfuel

  • It helped overall with visitor engagement.
Anonymous | TrustRadius Reviewer

Landbot

  • Fast payback on advertising budget due to high conversion.
  • Need a mobile application for chat operators, if the leads want to chat with a living person.
Vitali Kosyrau | TrustRadius Reviewer

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