What users are saying about

Chatfuel vs Oracle Digital Assistant

Chatfuel
6 Ratings
Oracle Digital Assistant
19 Ratings

Chatfuel

6 Ratings
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Score 8.4 out of 100

Based on 6 reviews and ratings

Oracle Digital Assistant

19 Ratings
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Score 8.1 out of 100

Based on 19 reviews and ratings

Attribute Ratings

  • Chatfuel is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

Chatfuel

90%
3 Ratings
7.8

Oracle Digital Assistant

78%
7 Ratings

Support Rating

7.7

Chatfuel

77%
3 Ratings

Oracle Digital Assistant

N/A
0 Ratings

Likelihood to Recommend

Chatfuel

Chatfuel is great for a small team looking to easily implement and set up Facebook chatbots for their clients for ease of community management, etc. Chatfuel is not necessarily meant for large scale operations that require complex workflows and chatbot requirements, it is limited to Facebook Messenger and is not 100% intuitive in this regard.

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Anonymous | TrustRadius Reviewer
Verified User
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Oracle Digital Assistant

As mentioned in pros and cons, it depends on the use cases. Most of the normal chatbot use cases can be handled by ODA. If you want to build a chatbot with menu style or conversation style (it is not straight forward but it can be done), ODA can be perfect. If use cases are to also include AI with emotional intelligence to make conversational more interactive and also be able to detect through AI engine automatically what a person would like to do or perform or ask, then ODA may not fit for it. If you also are looking for virtual agents through tighter IVR integration then ODA may not be right. There are a few limitations around the number of words in the text to voice feature.

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Anonymous | TrustRadius Reviewer
Verified User
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Pros

Chatfuel

  • Easy to use without experience
  • Cost vs. benefit ratio very good
  • Integrations possible through API
  • Conversion funnels can be created

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Jorge Guevara | TrustRadius Reviewer
Jorge Guevara
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Oracle Digital Assistant

  • Oracle AI processes natural language well and the conversations pick a good flow.
  • It recognizes pattern of behavior for more refined results with each implementation under machine learning.

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Shirley Obriens | TrustRadius Reviewer
Shirley Obriens
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Cons

Chatfuel

  • Setting it up is time-consuming.

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Anonymous | TrustRadius Reviewer
Verified User
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Oracle Digital Assistant

  • Our clients have reported that upon integration with Siri for voice commands, the results are pretty obvious (basic) Nd the conversation is unnatural.
  • The languages it supports are very limited.

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Alpa Wali | TrustRadius Reviewer
Alpa Wali
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Pricing Details

Chatfuel

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

$0

Chatfuel Editions & Modules

Edition
FreeFree
Pro$152
PremiumContact sales team
  1. none
  2. per month
  3. none
Additional Pricing Details
—

Oracle Digital Assistant

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

—

Oracle Digital Assistant Editions & Modules

—
Additional Pricing Details
—

Support Rating

Chatfuel

Chatfuel 7.7
Based on 3 answers
I haven't dealt with the support channel, so I cannot provide a full review for this

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Anonymous | TrustRadius Reviewer
Verified User
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Oracle Digital Assistant

No score
No answers yet
No answers on this topic

Alternatives Considered

Chatfuel

Both offer bot service to reply to messages from Facebook. The difference is that Chatfuel gives you the option of being able to create conversion funnels or fixed conversation changes.
Connecting to our API is free from Chatfuel and integration with other providers has an additional cost.
AIVO has no option to create conversation flows if not through keywords.

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Jorge Guevara | TrustRadius Reviewer
Jorge Guevara
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Oracle Digital Assistant

I selected Oracle Digital Assistant against all other digital assistant platforms as this platform works like a charm with any Oracle application. It integrates well with Oracle Integration Cloud. The new beta version has an inbuilt conversation builder which can be used to build conversation without the YAML code.

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supriya prabhakara | TrustRadius Reviewer
supriya prabhakara
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Return on Investment

Chatfuel

  • It helped overall with visitor engagement.

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Anonymous | TrustRadius Reviewer
Verified User
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Oracle Digital Assistant

  • We've had a good integration with our existing databases and applications.
  • Our customers are crypto traders and we've had more engagement with them, which means a lot to us.

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Shirley Obriens | TrustRadius Reviewer
Shirley Obriens
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