What users are saying about
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 6 reviews and ratings
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 19 reviews and ratings
Attribute Ratings
- Chatfuel is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.0
Chatfuel
90%
3 Ratings
7.8
Oracle Digital Assistant
78%
7 Ratings
Support Rating
7.7
Chatfuel
77%
3 Ratings
Oracle Digital Assistant
N/A
0 Ratings
Likelihood to Recommend
Chatfuel
Chatfuel is great for a small team looking to easily implement and set up Facebook chatbots for their clients for ease of community management, etc. Chatfuel is not necessarily meant for large scale operations that require complex workflows and chatbot requirements, it is limited to Facebook Messenger and is not 100% intuitive in this regard.

Verified User
Manager in Social Media
Marketing & Advertising Company, 11-50 employeesOracle Digital Assistant
As mentioned in pros and cons, it depends on the use cases. Most of the normal chatbot use cases can be handled by ODA. If you want to build a chatbot with menu style or conversation style (it is not straight forward but it can be done), ODA can be perfect. If use cases are to also include AI with emotional intelligence to make conversational more interactive and also be able to detect through AI engine automatically what a person would like to do or perform or ask, then ODA may not fit for it. If you also are looking for virtual agents through tighter IVR integration then ODA may not be right. There are a few limitations around the number of words in the text to voice feature.

Verified User
Director in Professional Services
Information Technology and Services Company, 201-500 employeesPros
Chatfuel
- Easy to use without experience
- Cost vs. benefit ratio very good
- Integrations possible through API
- Conversion funnels can be created
Lider Servicio a cliente
ePesosFinancial Services, 11-50 employees
Oracle Digital Assistant
- Oracle AI processes natural language well and the conversations pick a good flow.
- It recognizes pattern of behavior for more refined results with each implementation under machine learning.
Software Engineer
AuroxInformation Technology & Services, 1001-5000 employees
Cons
Chatfuel
- Setting it up is time-consuming.

Verified User
Director in Marketing
Hospital & Health Care Company, 51-200 employeesOracle Digital Assistant
- Our clients have reported that upon integration with Siri for voice commands, the results are pretty obvious (basic) Nd the conversation is unnatural.
- The languages it supports are very limited.
Software Engineer
Muthoot Finance Ltd. - IndiaFinancial Services, 5001-10,000 employees
Pricing Details
Chatfuel
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
Chatfuel Editions & Modules
Edition
Free | Free |
---|---|
Pro | $152 |
Premium | Contact sales team |
- none
- per month
- none
Additional Pricing Details
—Oracle Digital Assistant
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Oracle Digital Assistant Editions & Modules
—
Additional Pricing Details
—Support Rating
Chatfuel
Chatfuel 7.7
Based on 3 answers
I haven't dealt with the support channel, so I cannot provide a full review for this

Verified User
Manager in Social Media
Marketing & Advertising Company, 11-50 employeesOracle Digital Assistant
No score
No answers yet
No answers on this topic
Alternatives Considered
Chatfuel
Both offer bot service to reply to messages from Facebook. The difference is that Chatfuel gives you the option of being able to create conversion funnels or fixed conversation changes.
Connecting to our API is free from Chatfuel and integration with other providers has an additional cost.
AIVO has no option to create conversation flows if not through keywords.
Lider Servicio a cliente
ePesosFinancial Services, 11-50 employees
Oracle Digital Assistant
I selected Oracle Digital Assistant against all other digital assistant platforms as this platform works like a charm with any Oracle application. It integrates well with Oracle Integration Cloud. The new beta version has an inbuilt conversation builder which can be used to build conversation without the YAML code.
solutions architect
astute business solutionsComputer Software, 51-200 employees
Return on Investment
Chatfuel
- It helped overall with visitor engagement.

Verified User
Director in Marketing
Hospital & Health Care Company, 51-200 employeesOracle Digital Assistant
- We've had a good integration with our existing databases and applications.
- Our customers are crypto traders and we've had more engagement with them, which means a lot to us.
Software Engineer
AuroxInformation Technology & Services, 1001-5000 employees