95 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 95 reviews and ratings
Quip
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Top Rated
78 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 78 reviews and ratings
Feature Set Ratings
- Quip ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management
Project Management
8.0
Chatter
80%
8.5
Quip
85%
Quip ranks higher in 6/7 features
Quip ranks higher in 6/7 features
Task Management
8.4
84%
36 Ratings
8.1
81%
34 Ratings
Gantt Charts
7.9
79%
19 Ratings
8.2
82%
19 Ratings
Scheduling
7.8
78%
30 Ratings
8.3
83%
23 Ratings
Workflow Automation
8.4
84%
32 Ratings
8.7
87%
20 Ratings
Mobile Access
7.8
78%
49 Ratings
8.5
85%
31 Ratings
Search
7.5
75%
44 Ratings
8.7
87%
33 Ratings
Visual planning tools
8.3
83%
33 Ratings
8.6
86%
26 Ratings
Communication
8.4
Chatter
84%
8.5
Quip
85%
Chatter ranks higher in 5/8 features
Chatter ranks higher in 5/8 features
Chat
8.8
88%
50 Ratings
8.6
86%
35 Ratings
Notifications
7.5
75%
53 Ratings
8.5
85%
34 Ratings
Discussions
8.2
82%
51 Ratings
9.1
91%
35 Ratings
Surveys
7.8
78%
34 Ratings
7.6
76%
19 Ratings
Internal knowledgebase
8.0
80%
36 Ratings
8.8
88%
25 Ratings
Integrates with GoToMeeting
9.0
90%
13 Ratings
8.3
83%
10 Ratings
Integrates with Gmail and Google Hangouts
8.6
86%
20 Ratings
8.5
85%
12 Ratings
Integrates with Outlook
8.9
89%
23 Ratings
8.6
86%
11 Ratings
File Sharing & Management
8.3
Chatter
83%
8.6
Quip
86%
Quip ranks higher in 6/8 features
Quip ranks higher in 6/8 features
Versioning
8.3
83%
28 Ratings
8.6
86%
25 Ratings
Video files
8.4
84%
33 Ratings
8.3
83%
18 Ratings
Audio files
7.6
76%
30 Ratings
8.2
82%
16 Ratings
Document collaboration
8.5
85%
41 Ratings
9.1
91%
36 Ratings
Access control
7.8
78%
34 Ratings
8.5
85%
31 Ratings
Advanced security features
8.8
88%
29 Ratings
8.3
83%
19 Ratings
Integrates with Google Drive
8.9
89%
18 Ratings
9.0
90%
16 Ratings
Device sync
8.1
81%
27 Ratings
8.6
86%
24 Ratings
Attribute Ratings
- Chatter is rated higher in 1 area: Likelihood to Recommend
- Quip is rated higher in 2 areas: Usability, Support Rating
Likelihood to Recommend
8.8
Chatter
88%
56 Ratings
8.7
Quip
87%
36 Ratings
Likelihood to Renew
8.1
Chatter
81%
2 Ratings
Quip
N/A
0 Ratings
Usability
7.3
Chatter
73%
7 Ratings
10.0
Quip
100%
1 Rating
Support Rating
7.5
Chatter
75%
53 Ratings
8.8
Quip
88%
10 Ratings
Likelihood to Recommend
Chatter
[Chatter] is the tool that makes our relations
stronger. It provides advanced ways of communication. I have trained my many
team members because of the easy features and functions of this tool, It is very user-friendly. Give it a try if you want to improve your relations with your
customers. It will surely enhance the productivity of your organization.
stronger. It provides advanced ways of communication. I have trained my many
team members because of the easy features and functions of this tool, It is very user-friendly. Give it a try if you want to improve your relations with your
customers. It will surely enhance the productivity of your organization.
Software Engineer
QvikInformation Technology & Services, 51-200 employees
Quip
Quip is an excellent program for pulling all writing together under one roof. Some may argue that you could just use the Google suite of products (which is technically true), however, I think Quip is easier to use and bring all document types together with better organization. The searchability is top-notch (I solely use ctrl+j and the search pane to move through Quip). For any company that does a lot of writing for multiple clients, or has a lot of projects going, it provides solid organization. It also is great for allowing visibility into project status without someone potentially causing a conflict (corrupting a document).If you are looking for a full-scale project management software - Quip could probably do it, but it would likely take a bit more internal work to get your system setup.

Verified User
Manager in Product Management
Fundraising Company, 11-50 employeesPros
Chatter
- Chatter provides us with a live internal conversation for all to see without the noise that other mediums have i.e. e-mail.
- One of the main features that really works well is the 'Groups' that you can join. We have multiple groups set up to not only distribute procedural changes and communicate news etc, but also have conversations around upcoming tasks in the months ahead.
- Chatter works really well in instances where we need to look over historical conversations that have been had and the sentiment of those conversations with our shareholders, often using hashtags.
Systems Support Administrator
FonterraDairy, 10,001+ employees
Quip
- Our experience with Quip has been nothing short of astounding; I love everything about this collaboration tool.
- I love that it is cross-platform and works so well on mobile devices; it makes it unhindered to make progress on to-dos, take notes, export spreadsheets and documents, and have all my information organized within one environment.
- I also love that it notifies me when someone has done something in shared documents and the incredible ease of linking documents in chats.
- Quip's user interface is friendly and comfortably navigable; it feels right.
Senior ASP.NET Software Developer
Scopic SoftwareComputer Software, 201-500 employees
Cons
Chatter
- Groups does not have the private messaging functionality. Since most collaboration takes place in Groups, private messaging would allow for relevant conversations to be contained and not reside separately.
- On a Group index page, there are two boxes for Information and Description. These content types seem redundant. You could replace both with a content type called About the Group. There could also be another box listing the Owners for quick reference.
- On the main index page, the newsfeed has the same look and feel of most social platforms like Facebook, LinkedIn, Jive, IBM Connections, SharePoint. There could be an alternate display of tiles that shows People you interact with most frequently, Files you access most often, most recent Topics, etc. The display could be something like Delve in Microsoft Office 365.
- On the main index page in the right rail, it would be useful to have the ability to incorporate RSS feeds to gather outside content. Many departments heavily leverage RSS feeds to compile competitive intelligence and cultivate general awareness.
- For user profiles, can we combine Feed and Overview into one consolidated view? It would save users a click to find relevant information about the person. Also, the Contact module should also have the person's phone number for convenience.
- The Files feature does not allow for real-time, concurrent document editing. You have to download the document, make your edits, save, and then upload a new version, which only allows for one editor at a time.
Senior IT Specialist
Prudential FinancialFinancial Services, 10,001+ employees
Quip
- Update frequency - it feels like I need to update the application about twice a week. It's important to push new functionality and address bugs, but it often feels like the Quip team doesn't have their release schedule planned out very well. Constant updates are disruptive and counterproductive.
- Automatic date reminders - Quip will automatically set a date into a reminder as you type it, which could be a useful feature, but it just ends up being annoying. More often than not I'm just typing today's date in a document to track meeting minutes, or potentially adding in an expected delivery date, for which I really don't need a reminder.

Verified User
Employee in Information Technology
Computer Software Company, 1001-5000 employeesPricing Details
Chatter
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Chatter Editions & Modules
—
Additional Pricing Details
—Quip
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 per month
Quip Editions & Modules
Edition
Basic | $0 |
---|---|
Team | $102 |
Business | $123 |
Enterprise | $253 |
- none
- per month (10 seats included)
- per user per month
Additional Pricing Details
All editions include unlimited personal documents and folders and a custom subdomain. Paid versions include unlimited document revision history, message archive and group sharing.Likelihood to Renew
Chatter
Chatter 8.1
Based on 2 answers
Chatter can fulfill at least 85-90% of our business requirements in an easy-to-use platform. Usability is a key requirement and we have had our share of bad usability experiences. In our experience, even the most novice users were able to pick up Chatter in a relatively short amount of time with little/no assistance.
Senior IT Specialist
Prudential FinancialFinancial Services, 10,001+ employees
Quip
No score
No answers yet
No answers on this topic
Usability
Chatter
Chatter 7.3
Based on 7 answers
It is easy to use but the impact of it feels like it is a bit antiquated. It does not feel collaborative and real time. Chatter is more akin to email versus Slack or Hangouts where it feels like problems are being solved as you are communicating.

Verified User
Executive in Sales
Higher Education Company, 11-50 employeesQuip
Quip 10.0
Based on 1 answer
It is the best collaboration tool in my company. Through it, the organization has achieved better connectivity and efficiency in its communication. Primarily, the docs feature of this software is the most utilized in the company. Slowly, dash-boarding and project management features have also been utilized. Generally, it is the best tool, very easy and fairly streamlined
Administrative Support Manager
Brighten A Soul FoundationHospitality, 51-200 employees
Support Rating
Chatter
Chatter 7.5
Based on 53 answers
If I ever came to a situation where i needed help they do a very good job of getting back to us quickly to explain our error or why we are not seeing something. The support is quick to help provide groups or teams if you seek. Fortunately it is user friendly so I rarely need support

Verified User
Account Manager in Sales
Computer Software Company, 5001-10,000 employeesQuip
Quip 8.8
Based on 10 answers
I have never used Quip's support. To be fair, we hired someone who used to work for Quip before working at our company, and he implemented it and pushed it with the team. He was very biased toward the product, and yes it was better than Google Drive, but by how much?

Verified User
Contributor in Sales
Telecommunications Company, 51-200 employeesAlternatives Considered
Chatter
Skype is used more for audio calls. Chatter is used to track updates on items of interest in Salesforce. Chatter is deeply integrated with other Salesforce products. No other competing products come close. Slack is a traditional project management tool. So it does not compete with Chatter. Because of its close integration with Salesforce, it is a unique tool for Salesforce users.
CEO
Astrea IT Services Pvt LtdComputer Software, 51-200 employees
Quip
We no longer use Teamwork but when we did, we tried to house documents but we'd always forget where they were. They weren't easy to access. Dropbox we still use sometimes, but if all our clients used quip, we would no longer need to use Dropbox except for audio and video files so Quip could improve on importing audio and video files.

Verified User
Manager in Marketing
Marketing and Advertising Company, 1-10 employeesReturn on Investment
Chatter
- Chatter has closed deals faster, and brought us in revenue at a quicker rate in turn.
- Chatter has left some things undone simply because people didn't see it and it has cost us a few deals.
- Overall, Chatter has brought us a cleaner, more efficient Salesforce process and brought in revenue because of organization.

Verified User
Account Manager in Sales
Computer Software Company, 1001-5000 employeesQuip
- Quip allowed collaboration and communication between Salesforce team and the rest of IT as well as business users.
- Quip allowed collaboration on documents that was very interactive and helpful to the creation process.
- Quip frustrated us because we had so many documents that we already had but they did not work well inside of Quip.
Senior Manager, Enterprise Architecture
Material Handling Services, LLCFacilities Services, 1001-5000 employees