TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Checkout.com

    Score10 out of 10
    N/ACheckout.com headquartered in London enables businesses with technology designed to make payments seamless. Checkout.com boasts the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, fraud filters and reporting through one API. Checkout.com can accept all major international credit and debit cards, as well as popular alternative and local payment methods. The company launched in 2012 and now has a team of over 1100 people across 18 offices worldwide.N/A

    GTreasury

    Score8.4 out of 10
    N/AGTreasury offers their treasury management system for funds and transfer management, liquidity tracking, customizable accounting rules with ERP integration, and other liquidity management features.N/A
    Pricing
    Checkout.comGTreasury
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Checkout.comGTreasury
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Checkout.comGTreasury
    Considered Both Products
    Checkout.com
    No answer on this topic
    GTreasury
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    44 Answers
    80%
    Would buy again
    8 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    41 Answers
    88%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    42 Answers
    70%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    31 Answers
    40%
    Lived up to sales and marketing promises
    2 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    40 Answers
    57%
    Implementation went as expected
    4 Answers
    Features
    Checkout.comGTreasury
    Payment Gateways
    Comparison of Payment Gateways features of Checkout.com and GTreasury
    Feature
    Checkout.com
    7.9
    39 Ratings
    6% above category average
    GTreasury
    -
    Ratings
    Fraud Detection7.432 Ratings00 Ratings
    API or SDK8.437 Ratings00 Ratings
    Recurring Payment Support7.929 Ratings00 Ratings
    Billing and Invoicing Support7.933 Ratings00 Ratings
    Global Support8.236 Ratings00 Ratings
    Payment Form Acceptance7.533 Ratings00 Ratings
    Best Alternatives
    Checkout.comGTreasury
    Small Businesses
    Apple Pay
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Payoneer
    Score8 out of 10
    No answers on this topic
    Enterprises
    Adyen
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Checkout.comGTreasury
    Likelihood to Recommend
    8.3
    (45 ratings)
    8.4
    (11 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    5.7
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (9 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.9
    (43 ratings)
    3.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    1.0
    (2 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Checkout.comGTreasury
    Likelihood to Recommend
    Checkout.com
    Checkout offers great service and expertise and stands above its peers in full-service offering, integration, and ongoing support. However, Checkout is not suitable in a scenario where Paysend is fully licensed and a direct acquirer of the scheme. In this scenario, Paysend can perform the full value chain in-house.
    Incentivized
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    GTreasury
    It is well-suited for providing information about what cash is available and its future outlook of it. It helped us to link the multiple bank accounts that we have globally into one consolidated location. We were then able to ensure that we had the cash required to meet the various business needs that we have.
    Incentivized
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    Pros
    Checkout.com
    • They provide excellent advice from knowledgeable subject matter experts on all things payments.
    • They adapt quickly to our business-changing needs, helping us stay agile as our business grows.
    • They provide trustworthy and reliable services that enable us to take payments with as little friction as possible.
    • They are as passionate about performance as we are, working closely with us to ensure we maximize the chances of success for every transaction.
    Incentivized
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    GTreasury
    • Reporting automates bank balance view(s) by sending daily email recipients.
    • [It] includes the GL account coding on the funding templates to automate the posting of JEs for that transaction.
    • [It] synergizes bank transactions via a single portal rather than multiple logins for multiple bank platforms.
    Incentivized
    Read full review
    Cons
    Checkout.com
    • Their dashboard can get better. They have been making improvements
    • Faster settlements as it's a bit of a pain to have big reserves till ACH clears every day
    • Much stronger consumer facing brand name in the US so more end customers trust the links powered by Checkout.com
    Incentivized
    Read full review
    GTreasury
    • [In my opinion, the] reporting functions are not user-friendly and [are] very confusing.
    • [I also believe that the] financial accounting module is also not user-friendly.
    • Operator security - [In my opinion,] the admin is confusing to set up new groups. Some languages in there were either no longer valid or changed. [Also, I believe that you] cannot disable users unless you move them to disable group. [I feel like it's] a bit weird.
    • Customer service support - [I feel it has] gotten better but [I, personally,] hope to see more improvement and timely responses.
    • [I believe] the location of certain functions is confusing as well. [In my experience,] I usually have to go to [the] search bar to search for what I am looking for.
    • FBAR - [I feel this is] also a bit confusing and hard to find. [In my case,] I had to ask where it is located, and [it was] definitely not where I would have expected it to [be]. I would assume it would be under reporting, but it was under [the] library and then maintenance or something.
    Incentivized
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    Likelihood to Renew
    Checkout.com
    We have a long term contract and we already have them in our plans for the next 5 years.
    Incentivized
    Read full review
    GTreasury
    [I feel] it's too hard to use and navigate around [and] very difficult to manage/administer. We may keep it because [I feel] we [have] already gone through the pain point and don't want to risk going through that again. Unfortunately, if we keep it, [I believe] it's not because we love it.
    Incentivized
    Read full review
    Usability
    Checkout.com
    No answers on this topic
    GTreasury
    Good overall usability for what we have needed. We have not delved into any recent upgrades in modules, so there could be better functionality within the system today that we are not currently leveraging. We plan on doing a refresh in 2022 to see where we might be able to take advantage of the recent offerings within the modules we use today.
    Incentivized
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    Reliability and Availability
    Checkout.com
    In the last 3 years that I have been working with Checkout.com, they had an unplanned outage that lasted less than a few minutes. Their uptime is amazing. If they have maintenance, unlike banks, they don't have downtime during this time. We frequently require their support and Checkout.com responds to us within minutes. When we have important rollouts, I schedule calls with our merchant support manager to monitor the rollout/perform tests, etc. It is always easy to find time lost even with short notice.
    Incentivized
    Read full review
    GTreasury
    No answers on this topic
    Performance
    Checkout.com
    Checkout.com performance as an acquirer and a PSP is excellent. We have too many transactions per day, therefore reports take some time to generate before they are available for downloading. But it indeed takes reasonable time. We use native/h2h integration therefore, there is no redirection issue, all pages load quickly on our side. Based on my experience, Checkout.com will never never integrate with software or systems that will slow them down. Amongst all payment methods they offer, all are processed immediately, without delays.
    Incentivized
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    GTreasury
    No answers on this topic
    Support Rating
    Checkout.com
    When we were discovering the possibility of opening an entity in the United States to process transactions as domestic cards, Checkout.com did not just quickly provide the requirements to open that market as we asked them to but showed us slides with all the possibilities we had for each of their licenses in the world, calculating an estimate of the acquiring costs and acceptance rate we would have, based on the cross-border volumes we were processing with them, to evaluate other ways to improve our business.
    Incentivized
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    GTreasury
    Day-to-day support is very quick and responsive. However, if you need to go the second level it might take longer and you lose the visibility.
    Incentivized
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    Implementation Rating
    Checkout.com
    No answers on this topic
    GTreasury
    Weekly meetings and updates a plus Set realistic timeline expectations Have a good project manager Make sure everyone is following the same time line and dependencies list Keep track of a future state or out of scope list You may need to change the scope and do a project request form change, that's OK if you determine a key function has been missed Don't be afraid to extend the timeline to make sure through testing has been done prior to going live Document set up decisions, how reports and worksheets work, and why certain user codes are or are not in the positioning reports.
    Incentivized
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    Alternatives Considered
    Checkout.com
    Both CyberSource and Ingenico provided poor support on any types of issues. Integration was a nightmare as it took months just to set them up as compared to Checkout.com. Checkout.com provided us with quick integration and constant monitoring of our transactions which is what we really needed.
    Incentivized
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    GTreasury
    Simple and far more user-friendly than most other TMS applications I have used in the past. Very strong core TMS foundation and functionality. Addressing some of the known issues and shortfalls would go a long way in taking a much bigger market share from some of the other main players in the TMS space. GTreasury was also very competitive on price and cost-effective.
    Incentivized
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    Scalability
    Checkout.com
    Our tech team implemented payments API to process payments online. Analytics team receives transaction repots that we use to build our own performance dashboards and help to reconcile transactions. API is indeed flexible - we don't use all features but if required we can easily implement them. When Checkout.com adds new features or functionalities, some of them can be used even on an older API version which saved us tech resources and implementation time. We use the same API to expand into new markets - technically we don't need to change anything when we want to launch payments in a new country.
    Incentivized
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    GTreasury
    No answers on this topic
    Return on Investment
    Checkout.com
    • Checkout has allowed us to enter markets worldwide without having to find a new provider—the same seamless experience across Europe, the UK, and Australia.
    • The efficient chargeback setup on the portal allows us to monitor and respond to chargebacks promptly and efficiently, and help is always available for cases that are a little less black or white.
    Incentivized
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    GTreasury
    • Very positive ROI allowing us to take our daily cash target down to 1% of total admitted Assts. Prior to GTreasury we were running close to 20%.
    • Reduced bank service cost initially by $300,000+ and annually a minimum of $50,000.
    • Allowed us to maintain and streamline Treasury Staff FTE level, with the ability to train other areas for self service payment research, so the Treasury Analyst can focus on value added analysis tasks.
    Incentivized
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