Checkr vs. GoodHire

Checkr is streamlining and automating the background check process, which is a tremendous benefit for a small HR team who typically doesn't have the bandwidth to manually conduct education verifications or criminal searches, but hires in a massive scale. Checkr nicely integrates with my ATS, Payroll, and security monitoring platform for SOC 2 compliance, making things more efficient, especially with a small HR team. Ordering background checks takes only a couple of clicks.

Incentivized

After confirming a candidate's information, they marked. The highlighted background checks' suspiciousness was decreased with a bit of additional information and intuition, and they turned out to be fine. Whether it be by email, phone, or chat, their customer care is really helpful. We use Gmail, which is linked to our GoodHire account, and we get answers quickly.

Incentivized

• The analytics section in the dashboard allows you to sort by geography and date so you fully understand where and when your applicants are applying.
• The training resources available to employees make sure that we are fully compliant.
• The dedicated account manager helps us through all hurdles.

Incentivized

• Allows for Ongoing Alerts where you can continue to know the background checks are being run
• Allows you to make selections for each background check and cater it to the specific background check you are ordering
• Cost effective
• Quick and timely background checks come back after you order them

Incentivized

• It can be difficult to get support when you do have an issue.
• Account manager is not as attentive as we would like.

Incentivized

• Does not include ability to run bulk background checks
• No ability to "run and go" -- requires a few pages of clicking through
• Results older than a few months become archived & are held in a different section of website - making it harder to find them

Incentivized

There are more affordable options out there but checkr is reliable and it definitely an easy premium to pay for the reliability

Incentivized

Very dependable and thorough

Incentivized

It has plenty of customization that you can do to help with sending information to those who need it rather than to just one person for all things. Allowing for more workflow customization for your organization's needs.

Incentivized

They answered our questions when we were integrating and got back to us quickly, and with the relevant information we needed.

Incentivized

Haven't had any issues with Goodhire's customer support.

Incentivized

We have not used any services other than Checkr. We started using Checkr over a year ago and have had no need to try other services. Checkr provides us with the services we need in an easy, complete format. Background / Criminal history checking are our primary use of Checkr and it provides these seamlessly.

Incentivized

Our previous vendor had slow turn around times, often we would see background checks taking weeks to return results to us. We would also note discrepancies in state compliance and have to point them out to be addressed by their system. Good Hire seems to be more compliant with state regulations and have had quicker processing times for our end users

Incentivized

• It is sped up our onboarding process quite a bit since background checks now happen at a pretty fast pace.
• Integration with our ATS has also kept our workflow simple, so my team doesnt need to get training on a separate software and manage multiple logins.

Incentivized

• Goodhire ensures that our data is protected and confidential.
• GoodHire provides accurate results with the most up-to-date information available.
• GoodHire has improved the accuracy of hiring, reducing the time to hire. It has also helped increase employee satisfaction by providing reliable applicant history information. This, in turn, has helped improve employee retention and reduce hiring costs.

Incentivized