Checkr vs. SurePayroll

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Checkr
Score 8.7 out of 10
N/A
Checkr in San Francisco offers their artifical intelligence-driven technology platform for surfacing legally compliant and relevant employee background and identity information.
$29.99
per check
SurePayroll
Score 2.1 out of 10
N/A
SurePayroll offers an online payroll service that lets small business owners run payroll anywhere, anytime. The vendor automatically pays and files federal, state and local payroll taxes.N/A
Pricing
CheckrSurePayroll
Editions & Modules
Basic+
$29.99
per check
Essential
$54.99
per check
Professional
$79.99
per check
No answers on this topic
Offerings
Pricing Offerings
CheckrSurePayroll
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
CheckrSurePayroll
Features
CheckrSurePayroll
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Checkr
-
Ratings
SurePayroll
1.5
16 Ratings
138% below category average
Pay calculation00 Ratings2.616 Ratings
Support for external payroll vendors00 Ratings1.012 Ratings
Off-cycle/On-Demand payment00 Ratings1.19 Ratings
Benefit plan administration00 Ratings1.57 Ratings
Direct deposit files00 Ratings1.513 Ratings
Salary revision and increment management00 Ratings1.512 Ratings
Reimbursement management00 Ratings1.510 Ratings
Best Alternatives
CheckrSurePayroll
Small Businesses
Arcoro HR
Arcoro HR
Score 8.7 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Medium-sized Companies
Paycom
Paycom
Score 7.9 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises

No answers on this topic

Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CheckrSurePayroll
Likelihood to Recommend
8.2
(21 ratings)
1.0
(27 ratings)
Likelihood to Renew
8.0
(1 ratings)
9.0
(1 ratings)
Usability
9.1
(3 ratings)
1.0
(3 ratings)
Support Rating
10.0
(2 ratings)
9.2
(5 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
9.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
CheckrSurePayroll
Likelihood to Recommend
Checkr
I wouldn't hesitate recommending it to any talent team hiring at scale. We run large scale hiring campaigns for field teams where new sites ramp up, think 50 plus employees. In those case, chekr's ability to launch and track checks in bulk is a lifesaver.
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Paychex, Inc.
We use SurePayroll to make monthly payrolls in our company, as well as to close the month and year with all the income and expenses and most importantly to make tax payments. The application is perfect for making payrolls when the personnel adapted for it is not in the head office, SurePayroll has an application for mobiles that allows to make these operations remotely. The application is perfect when you want to make immediate payments, at the time of loading the payroll to the system, it proceeds to automatically perform transactions for each employee entered without any error.
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Pros
Checkr
  • The ETA calculation to predict when screening will complete for each background check report is good
  • The SSO is a huge plus point and helps us to seamlessly login
  • the chrome extension comes in super handy to add and update information
  • the Background Screening tailored for various regions save a lot of time in formulating the same especially if your company is spread across multiple regions
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Paychex, Inc.
  • Super easy interface - honestly running payroll couldn't be easier on their site.
  • Incredible customer service - VERY knowledgeable, professional and friendly. They will walk you through anything you need to do on the site and understand payroll, tax and benefit issues.
  • Tax filing and payments and year-end paperwork for 1099 contractors and W-2s. They make it so easy.
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Cons
Checkr
  • It can be difficult to get support when you do have an issue.
  • Account manager is not as attentive as we would like.
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Paychex, Inc.
  • My chief complaint is the software sometimes requires me to have a code sent to my phone before I can continue with some process. That in itself is fine. The problem is the check box that lets SurePayroll remember the computer doesn't actually do that. I select that check box every time, but the software doesn't remember me or my computer.
  • Fees have creeped higher every year over the last two or three years. I feel like I'm nitpicking here, though. What I spend for the service is reasonably priced for the amount of headaches it prevents.
  • I have a case where an employee is sometimes salaried and sometimes contract. There's not a way to handle that without terminating him when he needs to switch.
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Likelihood to Renew
Checkr
There are more affordable options out there but checkr is reliable and it definitely an easy premium to pay for the reliability
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Paychex, Inc.
Very likely, easy to use, support system in place.
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Usability
Checkr
It has plenty of customization that you can do to help with sending information to those who need it rather than to just one person for all things. Allowing for more workflow customization for your organization's needs.
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Paychex, Inc.
It's a poor user interface. It feels like the interface is twenty years old. If you make a mistake with payroll in their terrible UI, and try to correct it 15 seconds later, they want to charge you $39 to correct your mistake. Overall, a very poor experience in terms of user interface.
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Support Rating
Checkr
Quick responses from our account manager and from the client support team. We are often responded to within the hour if not, then less than 24 hours.
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Paychex, Inc.
SurePayroll was great when we had questions or needed support, ie. if we messed up with a payroll, needed to submit tax documents or get documents. The ease of communication between us and the organization was great and they made it easy for users to call in with support requests.
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Online Training
Checkr
No answers on this topic
Paychex, Inc.
They were awesome. They knew the system very well and could help me very much.
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Implementation Rating
Checkr
No answers on this topic
Paychex, Inc.
No, I can't think of any.
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Alternatives Considered
Checkr
We have not used any services other than Checkr. We started using Checkr over a year ago and have had no need to try other services. Checkr provides us with the services we need in an easy, complete format. Background / Criminal history checking are our primary use of Checkr and it provides these seamlessly.
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Paychex, Inc.
SurePayroll offers a comparable service at a better rate. They are better designed for small companies who need to save money any way they can. Their fees are more appropriate than ADP but the service offerings are just as good.
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Contract Terms and Pricing Model
Checkr
No answers on this topic
Paychex, Inc.
In retrospect, I wouldn't change anything.
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Professional Services
Checkr
No answers on this topic
Paychex, Inc.
We were able to calculate different hourly numbers when we completed Certified Payroll for professional services.
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Return on Investment
Checkr
  • It is sped up our onboarding process quite a bit since background checks now happen at a pretty fast pace.
  • Integration with our ATS has also kept our workflow simple, so my team doesnt need to get training on a separate software and manage multiple logins.
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Paychex, Inc.
  • SurePayroll helps us process payroll quickly and effortlessly 97% of the time.
  • On the rare occasion when there is an issue SurePayroll needs to address, it can take hours and hours of time over many months to get that issue resolved. Through the process, SurePayroll employees have always been professional and courteous in their communication.
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