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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cheetah Digital

    Score8 out of 10
    N/ADesigned for high-volume, cross-channel campaigns, Cheetah Digital is used by marketers to deliver highly personalized, contextual communications across various channels including email, SMS, push, mobile wallet, direct mail, and social.N/A

    Sitecore Send

    Score8.7 out of 10
    N/ASitecore Send, formerly Moosend, is an email marketing platform featuring drag and drop editor and templates for newsletters, automated workflow, mailing list management with custom fields and advanced segmentation, and personalized content.

    $10

    Per Subscriber

    Pricing
    Cheetah DigitalSitecore Send
    Editions & Modules
    No answers on this topic
    Starting Price
    $10.00
    Per Subscriber
    Maximum Price
    $760.00
    Per Subscriber
    Offerings
    Pricing Offerings
    Cheetah DigitalSitecore Send
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cheetah DigitalSitecore Send
    Considered Both Products
    Zeta Global
    No answer on this topic
    Sitecore
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Features
    Cheetah DigitalSitecore Send
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Cheetah Digital and Sitecore Send
    Feature
    Cheetah Digital
    -
    Ratings
    Sitecore Send
    9.3
    10 Ratings
    15% above category average
    WYSIWYG email editor00 Ratings8.710 Ratings
    Dynamic content00 Ratings8.79 Ratings
    Ability to test dynamic content00 Ratings8.19 Ratings
    Landing pages00 Ratings8.18 Ratings
    A/B testing00 Ratings10.06 Ratings
    Mobile optimization00 Ratings10.08 Ratings
    Email deliverability reporting00 Ratings10.09 Ratings
    List management00 Ratings10.09 Ratings
    Triggered drip sequences00 Ratings10.06 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Cheetah Digital and Sitecore Send
    Feature
    Cheetah Digital
    -
    Ratings
    Sitecore Send
    10.0
    8 Ratings
    27% above category average
    Dashboards00 Ratings10.08 Ratings
    Standard reports00 Ratings10.08 Ratings
    Custom reports00 Ratings10.06 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Cheetah Digital and Sitecore Send
    Feature
    Cheetah Digital
    -
    Ratings
    Sitecore Send
    10.0
    6 Ratings
    20% above category average
    URL Validation00 Ratings10.06 Ratings
    Link Tracking00 Ratings10.06 Ratings
    Image Validation00 Ratings10.06 Ratings
    Inbox Display00 Ratings10.05 Ratings
    Email Accessibility Tools00 Ratings10.06 Ratings
    Spelling and Grammar Check00 Ratings10.05 Ratings
    Spam Testing00 Ratings10.06 Ratings
    Email Previews00 Ratings10.06 Ratings
    Best Alternatives
    Cheetah DigitalSitecore Send
    Small Businesses
    Listrak
    Score10 out of 10
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    Sailthru
    Score5.3 out of 10
    Campaign Monitor by Marigold
    Score9 out of 10
    Enterprises
    Listrak
    Score10 out of 10
    Emma by Marigold
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cheetah DigitalSitecore Send
    Likelihood to Recommend
    8.0
    (13 ratings)
    8.7
    (10 ratings)
    Likelihood to Renew
    7.6
    (3 ratings)
    -
    (0 ratings)
    Usability
    4.0
    (1 ratings)
    8.7
    (2 ratings)
    Support Rating
    6.8
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    3.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cheetah DigitalSitecore Send
    Likelihood to Recommend
    Zeta Global
    I think CheetahMail, being one of the main ESPs in the market, is a quality choice. However, I would suggest that it's really only valuable for a bit larger of an organization, generally having staff of 100+ and revenues in tens of millions -- this is mainly to justify the amount of investment required, so may be cost-prohibitive to some. You also need to make sure that you understand the entire "level of support" you will gain through your specific contract.... the key is understanding what types of resources are within your organization (who's doing the coding? who comes up with the next campaign? What's the overall strategy?) Depending on these questions and resources, may help determine your final needs from a services point of view. CheetahMail can provide a wealth of various services specific to needs (and changes over time as your business changes), but a clear understanding of what you have before you bring them on will really help getting up and running quickly. Also be sure to truly understand the costs for the initial integrations, setups, IP senders, etc.
    Read full review
    Sitecore
    UI presented by this application is not only unique but also important to implement for further creation. Hence a proven and tested application for tracing the developments at all places to check the capability of the developmental process. It’s a powerful email marketing tool and helps to maintain the client’s relationship with full support.
    Incentivized
    Read full review
    Pros
    Zeta Global
    • Internal management - This is a great web-based tool that allows our users to see what emails go to whom.
    • Organization - Many layers of organization for templates since there are many types of remarketing emails that we send out.
    • Historical Records - CheetahMail sends us the raw text files of all email actions so we can upload them to our database.
    Incentivized
    Read full review
    Sitecore
    • Moosend is the best application to trace the business development and to create ideas through email marketing
    • This tool is helpful in the atomization of developments on a certain level
    • It promotes business opportunities in the market with innovation and ideas
    Incentivized
    Read full review
    Cons
    Zeta Global
    • The organization of CheetahMail could at times be better, as you create more and more mailings, they just pile up in a long list. It would be useful to be able to create folders to store specific mailings in. (ex. editorial, newsletters, marketing, etc.)
    Incentivized
    Read full review
    Sitecore
    • If you have more than 1000 subscribers you will be required to upgrade to the Pro plan.
    • Free plan users have limited customer support.
    Incentivized
    Read full review
    Likelihood to Renew
    Zeta Global
    As I have begun exploring competitors, I've come to realize that every competitor offers so much more functionality and integration than CheetahMail does. When we first signed our contract, CheetahMail was much more innovative and at the forefront of email. Since being bought out by Experian, we've seen a huge decline in service and innovation. They have laid off much of their staff and moved their account representatives to Costa Rica. They also heavily rely on on third parties which you will have to pay large amounts of money for while other Email Service Providers have integrated new technologies into their platform. You will get more for your money going to a different email service such as Responsys, Silverpop, Listrak and the like,
    Read full review
    Sitecore
    No answers on this topic
    Usability
    Zeta Global
    CheetahMail has a high learning curve to master and requires a lot of backend work with tech teams to set up. Navigation is not the best and everything that should be automated is still extremely manual.
    Read full review
    Sitecore
    Pretty straight forward but it takes sometime to get used to. Not exactly like WordPress or other open source cms but it gets the job done
    Incentivized
    Read full review
    Support Rating
    Zeta Global
    I've been very satisfied with the support given by Cheetah, they are always asking and looking for areas where they can help you improve upon your business. They are very knowledgeable and are able to quickly find any answer you are looking for.
    Incentivized
    Read full review
    Sitecore
    No answers on this topic
    Alternatives Considered
    Zeta Global
    I believe Cheetah DMS is a bit more complete and a lot more complex to use than Mailchimp. Mailchimp was born as a mail marketing service while Cheetah has always worked across the whole online advertising spectrum making it a better solution for clients that need a certain level of service and sophistication.
    Incentivized
    Read full review
    Sitecore
    Moosend is known as more of an industry standard than BuzzStream (which is a more budget tool), and it shows. BuzzStream has clearly cut corners in areas of usability and general UI, where Moosend, on the other hand, seems to have done it right from the beginning. Moosend is so much less clunky than the other tools we evaluated.
    Incentivized
    Read full review
    Return on Investment
    Zeta Global
    • Our efficiency has decreased with CheetaMail actually. Too many service calls to find out why something isn't working as expected, account setup questions, issues with PiP, takes too long to get a simple form built, customer service response time, etc...
    • Reporting is not very streamlined. This has caused us to take our reporting offline and use a method with better visibility.
    Incentivized
    Read full review
    Sitecore
    • Moosend is quite affordable (500,000 emails for $500), so it's easy to see an ROI. It only takes a few recipients converting to make a campaign worth the spend.
    Incentivized
    Read full review
    ScreenShots