Chili Piper vs. Google Calendar

Chili Piper is GREAT for sales development teams booking for sales people. This is especially true when there is a "round robin" system that needs to be abided by. I've experienced a lot of bad round robin systems and Chili Piper's is fantastic. This is also a great tool to schedule with people across multiple time zones, which I don't want to have to focus on while speaking. It enables sales reps to focus on the prospect, not the time change. Chili piper would not be a good fit for underperforming sales teams that don't book any meetings (:

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I think it's appropriate for everyone that meets with customers, meets with people within their businesses. I even put my personal calendar on my work calendar. I'm just looking at it every day, so I think everyone could use it.

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• Chili Piper integrates with Salesforce very well which I haven't seen other calendar apps do yet.
• Meeting Buffer functionality assures that AEs won't be booked back-to back.
• I can send the link to each of my meeting templates for different prospects

• Enables the creation of designated Focus Hours
• Enables users to set their "working hours" and others can see if they are setting up a meetings a moon symbol next to their name to show it is outside of that invitees working hours
• Allows you to easily create scheduled tasks directly on your Google Calendar

• They are continually improving their offering and we've seen great leaps over the past 2 years.
• Would be nice to be able to modify the email reminders for every single contact and event versus have set templates
• Faster load times, but we can’t complain too much!

• The booking page is really helpful for external people who want to chat with me, but so few people use it, that it makes it more frustrating. The solution exists but nobody is using it. It needs to be highlighted more
• You have to switch between email accounts or set up additional calendars to schedule work events vs personal events
• integrations with other calendars don't update quickly, so sometimes a coworkers vacation doesn't show up in the calendar until much later

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Independently Invited by TrustRadius

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The platform itself is pretty user friendly even if you don't have a technical background. You can easily schedule meetings, block out focus time, update your time off, and add meeting notes. The settings are easily mapped out in terms of functionality and if you need help you can easily search for an answer on Google search

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Independently Invited by TrustRadius

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• Support was very responsive during our integration phase, and after that too.
• They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Calendly was being used at the company by some other departments and still is to some extent. However adding Chili Piper fore the marketing and sales departments was a no brainer once we saw the demo. It's Calendly on steroids and the company is just getting started using it. I'm sure we will see even more benefits as the years go on.

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Invited by TrustRadius (TR) on Vendor's Behalf

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Most of the other services we would use don't have the same integration with other Google services that Google Calendar has. The ability to view and set things from your email is very convenient. So is the ability to have your notifications automatically show up on an Android phone as a reminder.

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Independently Invited by TrustRadius

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• More demos held by simplifying the scheduling process. More demos = more opportunities
• Initial set up was frustrating and created a lot of mix up which allowed some leads to slip through the cracks early
• Integration with Salesforce.com saved our reps time because they didn't have to log activities manually

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Independently Invited by TrustRadius

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• Very significant improvement in employee productivity (more than 10%), because people spend much less time arranging meetings.
• Essential tool to develop remote work within the company during Covid.
• No need to build an email infrastructure (significant cost reduction in IT infrastructure).

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info