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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chrome Remote Desktop

    Score8.5 out of 10
    N/AChrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.

    $0

    IBM Vault

    Score8.6 out of 10
    N/AIBM Vault (formerly Hashicorp Vault) is an encryption tool for managing secrets including credentials, passwords and other secrets, providing access control, audit trail, and support for multiple authentication methods. It is available open source, or under an enterprise license.

    $0.03

    Pricing
    Chrome Remote DesktopIBM Vault
    Editions & Modules
    No answers on this topic
    Cloud - HCP Vault
    $0.03/hr
    Open Source
    Free
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    Chrome Remote DesktopIBM Vault
    Free Trial
    NoNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Chrome Remote DesktopIBM Vault
    Considered Both Products
    Google
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Features
    Chrome Remote DesktopIBM Vault
    Remote Administration
    Comparison of Remote Administration features of Chrome Remote Desktop and IBM Vault
    Feature
    Chrome Remote Desktop
    8.3
    21 Ratings
    5% above category average
    IBM Vault
    -
    Ratings
    Screen sharing6.720 Ratings00 Ratings
    File transfer7.611 Ratings00 Ratings
    Instant message7.06 Ratings00 Ratings
    Secure remote access with Smart Card authentication9.03 Ratings00 Ratings
    Access to sleeping/powered-off computers9.610 Ratings00 Ratings
    Over-the-Internet remote session9.221 Ratings00 Ratings
    Initiate remote control from mobile8.017 Ratings00 Ratings
    Remote management of servers & workstations9.319 Ratings00 Ratings
    Remote Active Directory® management7.05 Ratings00 Ratings
    Centralized management dashboard9.08 Ratings00 Ratings
    Session record9.05 Ratings00 Ratings
    Annotations9.04 Ratings00 Ratings
    Monitoring and Alerts9.04 Ratings00 Ratings
    Multi-platform remote control7.015 Ratings00 Ratings
    Best Alternatives
    Chrome Remote DesktopIBM Vault
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    Keeper
    Score8.3 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Keeper
    Score8.3 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chrome Remote DesktopIBM Vault
    Likelihood to Recommend
    9.5
    (21 ratings)
    8.0
    (7 ratings)
    Likelihood to Renew
    7.0
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    8.9
    (7 ratings)
    9.0
    (3 ratings)
    Support Rating
    3.8
    (7 ratings)
    6.3
    (3 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Chrome Remote DesktopIBM Vault
    Likelihood to Recommend
    Google
    It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.
    Incentivized
    Read full review
    IBM
    HashiCorp Vault, in my opinion, is a defacto standard for any cloud or automation implementation. They're the best of the best as far as products for secrets management and the ability to use it against relatively any service you have is unheard of for other products. HashiCorp has really taken out all the stops when it comes to creating a nice, extensible tool that people can use to suit their needs.
    Incentivized
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    Pros
    Google
    • Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
    • This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
    • The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
    • The mobile app is also really really well done.
    Incentivized
    Read full review
    IBM
    • The HTTP API you use to write and read secrets is open and can be used by any application.
    • It keeps our sensitive data/credentials out of our GitLab repositories.
    • Sealing and unsealing the Vault on demand adds an additional layer of security.
    Incentivized
    Read full review
    Cons
    Google
    • More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
    • A way to easier switch between multiple monitors.
    • Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.
    Incentivized
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    IBM
    • Session Management is terrible to manage
    • Monitoring is hard and not enough information
    • User management
    • Configuration is too complex
    • More user friendly UI
    Read full review
    Likelihood to Renew
    Google
    A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
    Incentivized
    Read full review
    IBM
    HashiCorp Vault is the best there is out there, and it has become critical to our secret management use cases. It would be difficult to find anything that would suit our needs better and that would be beneficial for us to switch over to.
    Incentivized
    Read full review
    Usability
    Google
    Just a great product that has saved countless hours of commute to work and given the flexibility to be able to work from anywhere, whether at home or when away on holiday overseas. I love that it is a free product and is just as great as its competitors' products. It has also allowed me to prepare for work for the following day.
    Incentivized
    Read full review
    IBM
    We spent a little more time than we imagined to conceptually understand how HashiCorp Vault operates, as well as how it is configured. This is not trivial, and keep in mind that you will need to take some time to get a thorough understanding of the tool. The documentation could be more helpful in this regard.
    Incentivized
    Read full review
    Support Rating
    Google
    The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
    Incentivized
    Read full review
    IBM
    Hashicorp has been very responsive to our questions and inquiries up to this point. We are currently working on them to develop a more granular permissions model within Vault. We are very close to achieving our objectives with the help of their support team. We do not seem to be in the same time zone which makes it hard for escalated issues.
    Incentivized
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    Implementation Rating
    Google
    None, its quick and easy
    Incentivized
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    IBM
    No answers on this topic
    Alternatives Considered
    Google
    Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I believe Chrome Remote Desktop can almost be up to par with TeamViewer.
    Incentivized
    Read full review
    IBM
    HashiCorp Vault is way better than Azure Key Vault; it has more features and it goes beyond a key-value secret store.
    Incentivized
    Read full review
    Return on Investment
    Google
    • Using Chrome Remote Desktop, we've saved money on remote desktop software.
    • Using Chrome Remote Desktop, we've saved money by not needing to purchase additional hardware (monitors).
    • Using Chrome Remote Desktop has improved the productivity of my organization by allowing employees to work from anywhere.
    Incentivized
    Read full review
    IBM
    • Helped us reach our security compliance goals.
    • Helped us strengthen our security position in our infrastructure by improving on poor secret management practices.
    Incentivized
    Read full review
    ScreenShots

    Chrome Remote Desktop Screenshots

    Screenshot of the option to share a screen or access another computer in Chrome Remote Desktop.Screenshot of the screen to setup a remote connection.

    IBM Vault Screenshots

    Screenshot of an example of writing a secret to Vault. Secrets are always encrypted and written to backend storage.Screenshot of the secrets menu to manage integrated secrets engines. Secrets Engines are components which store, generate, or encrypt data and are enabled at a path in Vault.Screenshot of where vault identity has support for groups. A group can contain multiple entities as its members. A group can also have subgroups.Screenshot of HCP Vault, which provides all of the power and security of Vault, without the complexity and overhead of managing it yourself.Screenshot of where to view entity client and non-entity client counts.Screenshot of MFA is built on top of the Identity system of Vault.