TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chrome Remote Desktop

    Score8.5 out of 10
    N/AChrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.

    $0

    LogMeIn Miradore

    Score9.4 out of 10
    Small Businesses (1-50 employees)
    LogMeIn Miradore is a cloud-based Mobile Device Management (MDM) and Unified Endpoint Management (UEM) platform designed for IT managers and Managed Service Providers (MSPs) at small and mid-size businesses. The platform enables the management, security, and automation of Android, iOS, iPadOS, macOS, and Windows devices from a single console — with no training required and deployment possible in minutes. Key Capabilities Automation &…

    $0

    for up to 50 devices

    Pricing
    Chrome Remote DesktopLogMeIn Miradore
    Editions & Modules
    No answers on this topic
    Free
    $0
    for up to 50 devices
    Premium
    $3.30
    per month per device
    Premium+
    $4.75
    per month per device
    Offerings
    Pricing Offerings
    Chrome Remote DesktopLogMeIn Miradore
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Miradore offers the following plans: FREE For staying up-to-date with a device fleet and securing up to 50 devices. PREMIUM For full control over devices and automated device management across multiple platforms. PREMIUM+ Everything in Premium, PLUS integrations to streamline device workflows, and natively integrated remote support. For MSPs looking for an MDM/UEM solution, Miradore can be used to manage multiple client sites from one portal. A discount is available for annual billing.
    More Pricing Information
    Community Pulse
    Chrome Remote DesktopLogMeIn Miradore
    Considered Both Products
    Google
    No answer on this topic
    GoTo formerly LogMeIn
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Features
    Chrome Remote DesktopLogMeIn Miradore
    Remote Administration
    Comparison of Remote Administration features of Chrome Remote Desktop and LogMeIn Miradore
    Feature
    Chrome Remote Desktop
    8.3
    21 Ratings
    5% above category average
    LogMeIn Miradore
    -
    Ratings
    Screen sharing6.720 Ratings00 Ratings
    File transfer7.611 Ratings00 Ratings
    Instant message7.06 Ratings00 Ratings
    Secure remote access with Smart Card authentication9.03 Ratings00 Ratings
    Access to sleeping/powered-off computers9.610 Ratings00 Ratings
    Over-the-Internet remote session9.221 Ratings00 Ratings
    Initiate remote control from mobile8.017 Ratings00 Ratings
    Remote management of servers & workstations9.319 Ratings00 Ratings
    Remote Active Directory® management7.05 Ratings00 Ratings
    Centralized management dashboard9.08 Ratings00 Ratings
    Session record9.05 Ratings00 Ratings
    Annotations9.04 Ratings00 Ratings
    Monitoring and Alerts9.04 Ratings00 Ratings
    Multi-platform remote control7.015 Ratings00 Ratings
    Best Alternatives
    Chrome Remote DesktopLogMeIn Miradore
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    Apple Business Essentials
    Score8.2 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Cisco Meraki SM
    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    Jamf Pro
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chrome Remote DesktopLogMeIn Miradore
    Likelihood to Recommend
    9.5
    (21 ratings)
    9.1
    (4 ratings)
    Likelihood to Renew
    7.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    3.8
    (7 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Chrome Remote DesktopLogMeIn Miradore
    Likelihood to Recommend
    Google
    It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    Miradore works great for us because it allows our agency to easily and remotely manage all of our iPhones and iPads, including pushing software updates, apps, restrictions, location-tracking, and so forth. It nearly eliminates the need to "put hands on" devices as frequently as I would otherwise need to do as our IT Liaison. Our IT vendor, with their own login credentials, is able to manage our devices or assist me with issues. Customer Support from Miradore has been stellar the entire three years we have had an account. Our IT vendor selected/recommended Miradore for us out of a variety of options, and found them to be the best fit considering price, features, and support; I would have to say they made an excellent choice!
    Read full review
    Pros
    Google
    • Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
    • This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
    • The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
    • The mobile app is also really really well done.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • Easy to install and configure
    • Outstanding customer service and support
    • Robust features
    • Easy user interface
    Read full review
    Cons
    Google
    • More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
    • A way to easier switch between multiple monitors.
    • Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • Free version still does not have full functionalities for Android non-Samsung devices, can not push email.
    • Can enroll Google Pixel, but can not push security policy as well now, like pin.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    No answers on this topic
    Usability
    Google
    Just a great product that has saved countless hours of commute to work and given the flexibility to be able to work from anywhere, whether at home or when away on holiday overseas. I love that it is a free product and is just as great as its competitors' products. It has also allowed me to prepare for work for the following day.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    No answers on this topic
    Support Rating
    Google
    The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    Sometimes it takes time to get a response back. There is a delay in updates to support devices with newest OS.
    Incentivized
    Read full review
    Implementation Rating
    Google
    None, its quick and easy
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    No answers on this topic
    Alternatives Considered
    Google
    Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I believe Chrome Remote Desktop can almost be up to par with TeamViewer.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    This is the first time we've used an MDM. Our IT vendor researched and selected Miradore over several other options.
    Read full review
    Return on Investment
    Google
    • Using Chrome Remote Desktop, we've saved money on remote desktop software.
    • Using Chrome Remote Desktop, we've saved money by not needing to purchase additional hardware (monitors).
    • Using Chrome Remote Desktop has improved the productivity of my organization by allowing employees to work from anywhere.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • Increased productivity, as it avoids the installation and use of non-corporate apps;
    • Increased protection and preservation of the company's information and integrity;
    • It allows us to work remotely with company devices and have security.
    Incentivized
    Read full review
    ScreenShots

    Chrome Remote Desktop Screenshots

    Screenshot of the option to share a screen or access another computer in Chrome Remote Desktop.Screenshot of the screen to setup a remote connection.

    LogMeIn Miradore Screenshots

    Screenshot of Miradore Online dashboardScreenshot of General information about a deviceScreenshot of Configuration profilesScreenshot of Location tracking mapScreenshot of Business policies and automationScreenshot of The Showroom - A demo environment with a virtual site and virtual device fleet