Chrome Remote Desktop vs. Preseem

It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.

Incentivized

For any ISP that wants to know the QoE their customers experience while using their service, Preseem is an excellent choice. The rate plan shaping also makes sure the connection feels fast, even if the speeds are being 100% utilized by the customer. This is not a DPI service though, so you can't classify or shape certain services over others. All traffic is treated fairly, and small flows are moved to the front of the queue to make sure interactive traffic like VOIP, DNS, and gaming is working well ahead of large downloads.

Incentivized

• Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
• This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
• The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
• The mobile app is also really really well done.

Incentivized

• Graphical real time data of condition of our network.
• Real-time data of network performance, network-wide, tower site-wide, sector-wide, and down to the subscriber level. Data that is both current and historical so we can see trends happening before a service-impacting issue arises.
• The comparison of our network equipment performance compared to identical equipment that others have deployed throughout their entire customer base.

• More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
• A way to easier switch between multiple monitors.
• Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.

Incentivized

• The tool could stand to be a little less engineered, but really the ROI isn't there for them to do so. I don't think most of us care about how pretty it looks, more so does it work and can I figure it out in relatively short order.

A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market

Incentivized

Just a great product that has saved countless hours of commute to work and given the flexibility to be able to work from anywhere, whether at home or when away on holiday overseas. I love that it is a free product and is just as great as its competitors' products. It has also allowed me to prepare for work for the following day.

Incentivized

The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.

Incentivized

None, its quick and easy

Incentivized

Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I believe Chrome Remote Desktop can almost be up to par with TeamViewer.

Incentivized

Any Amplifi product can show client infrastructure usage and date. the Dream Machine is perfect because it has built-in everything for the client to manage his local network.

• Using Chrome Remote Desktop, we've saved money on remote desktop software.
• Using Chrome Remote Desktop, we've saved money by not needing to purchase additional hardware (monitors).
• Using Chrome Remote Desktop has improved the productivity of my organization by allowing employees to work from anywhere.

Incentivized

• Best money we have ever spent on technology
• Night and day difference in application performance after Preseem was implemented.
• Key tool for customer satisfaction.