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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chrome Remote Desktop

    Score8.5 out of 10
    N/AChrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.

    $0

    VMware vSphere

    Score8 out of 10
    N/AAn enterprise workload platform, vSphere is used to improve the performance for a data center. It is used to boost operational efficiency, supercharge workload performance, and accelerate innovation.

    $995

    per year

    Pricing
    Chrome Remote DesktopVMware vSphere
    Editions & Modules
    No answers on this topic
    Standard
    $995.00
    per year
    Enterprise
    $3,995.00
    per year
    Offerings
    Pricing Offerings
    Chrome Remote DesktopVMware vSphere
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Chrome Remote DesktopVMware vSphere
    Considered Both Products
    Google
    No answer on this topic
    VMware by Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    97%
    Would buy again
    30 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    97%
    Delivers good value for the price
    30 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    100%
    Happy with the feature set
    31 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    96%
    Lived up to sales and marketing promises
    25 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    96%
    Implementation went as expected
    26 Answers
    Features
    Chrome Remote DesktopVMware vSphere
    Remote Administration
    Comparison of Remote Administration features of Chrome Remote Desktop and VMware vSphere
    Feature
    Chrome Remote Desktop
    8.3
    21 Ratings
    5% above category average
    VMware vSphere
    -
    Ratings
    Screen sharing6.720 Ratings00 Ratings
    File transfer7.611 Ratings00 Ratings
    Instant message7.06 Ratings00 Ratings
    Secure remote access with Smart Card authentication9.03 Ratings00 Ratings
    Access to sleeping/powered-off computers9.610 Ratings00 Ratings
    Over-the-Internet remote session9.221 Ratings00 Ratings
    Initiate remote control from mobile8.017 Ratings00 Ratings
    Remote management of servers & workstations9.319 Ratings00 Ratings
    Remote Active Directory® management7.05 Ratings00 Ratings
    Centralized management dashboard9.08 Ratings00 Ratings
    Session record9.05 Ratings00 Ratings
    Annotations9.04 Ratings00 Ratings
    Monitoring and Alerts9.04 Ratings00 Ratings
    Multi-platform remote control7.015 Ratings00 Ratings
    Server Virtualization
    Comparison of Server Virtualization features of Chrome Remote Desktop and VMware vSphere
    Feature
    Chrome Remote Desktop
    -
    Ratings
    VMware vSphere
    7.2
    67 Ratings
    11% below category average
    Virtual machine automated provisioning00 Ratings7.062 Ratings
    Management console00 Ratings7.067 Ratings
    Live virtual machine backup00 Ratings6.060 Ratings
    Live virtual machine migration00 Ratings8.065 Ratings
    Hypervisor-level security00 Ratings8.062 Ratings
    Best Alternatives
    Chrome Remote DesktopVMware vSphere
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    Proxmox VE
    Score9.2 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    VMware vSOM (discontinued)
    Score10 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    IBM PowerVM
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chrome Remote DesktopVMware vSphere
    Likelihood to Recommend
    9.5
    (21 ratings)
    7.0
    (70 ratings)
    Likelihood to Renew
    7.0
    (2 ratings)
    7.0
    (7 ratings)
    Usability
    8.9
    (7 ratings)
    8.0
    (11 ratings)
    Support Rating
    3.8
    (7 ratings)
    8.0
    (25 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.4
    (5 ratings)
    Professional Services
    -
    (0 ratings)
    9.7
    (3 ratings)
    User Testimonials
    Chrome Remote DesktopVMware vSphere
    Likelihood to Recommend
    Google
    It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.
    Incentivized
    Read full review
    VMware by Broadcom
    vSphere is well suited for multiple VMWare hosts and can be very useful in larger enterprises where vMotion is used to load balance and failover running virtual machines. In smaller businesses with one or two hosts then the features can be overkill. The addition of virtual TPM support is a very nice addition to provide vm security in a more Microsoft supported methodology.
    Incentivized
    Read full review
    Pros
    Google
    • Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
    • This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
    • The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
    • The mobile app is also really really well done.
    Incentivized
    Read full review
    VMware by Broadcom
    • vMotion that provides seamless movement of Virtual Machines between physical hosts and datastores.
    • Ease of Manage: vCenter provides very good management experience to the users.
    • It provides hassle free upgrade of versions, which requires good planning.
    • Easy to manage datastore, networks, CPU and memory resources.
    • It also allows to convert the physical machine and bring it to vSphere Environment with minimum effort.
    Incentivized
    Read full review
    Cons
    Google
    • More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
    • A way to easier switch between multiple monitors.
    • Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.
    Incentivized
    Read full review
    VMware by Broadcom
    • Allow enable EVC without requiring host shutdown
    • More detail in recent tasks. Instead of just showing a task called "Reconfigure virtual machine" also have a link to more detailed information as to what was reconfigured, changed or removed.
    • Allow searching tasks or events
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
    Incentivized
    Read full review
    VMware by Broadcom
    We are constantly looking for change that will benefit our company. We are not ones to stick with a product simply because it is what we know, but rather looking for what fits us best. We can't imagine another product on the market today doing a better job of handling our infrastructure than vSphere.
    Read full review
    Usability
    Google
    Just a great product that has saved countless hours of commute to work and given the flexibility to be able to work from anywhere, whether at home or when away on holiday overseas. I love that it is a free product and is just as great as its competitors' products. It has also allowed me to prepare for work for the following day.
    Incentivized
    Read full review
    VMware by Broadcom
    Very useful for environments where space and energy consumption are issues and management is not very keen on upfront spending on hardware every time whenever requirement comes from any dept for provisioning a machine for their occasional use, easily can be done in case of VMware vSphere in few clicks. Backup, security, monitoring and management everything is covered but at additional cost.
    Incentivized
    Read full review
    Support Rating
    Google
    The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
    Incentivized
    Read full review
    VMware by Broadcom
    I rarely ever have to contact support and when I do need to resolve an issue, there is always an abundance of kb articles and research information available that can help quickly resolve the issue. Depending on the type of support contract you have, you may get support from some offshore group in another country and this could be a little challenging because of the language barrier.
    Incentivized
    Read full review
    Implementation Rating
    Google
    None, its quick and easy
    Incentivized
    Read full review
    VMware by Broadcom
    Just make sure that when you implement, that the person implementing truly knows what they are doing and has a plan of action coming in. Since our initial implementation using a consulting service, I have implemented a few vSphere just from what I learned at the initial implementation and use over time, and the person implementing really needs to know what they are doing or you will miss out on features that may help you down the line
    Read full review
    Alternatives Considered
    Google
    Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I believe Chrome Remote Desktop can almost be up to par with TeamViewer.
    Incentivized
    Read full review
    VMware by Broadcom
    vSphere has a lot more feature sets than Hyper-V but at a much higher cost of entry versus MS Hyper-V. I have not been able to play with Hyper-V as much as I would have liked, but the setup and ongoing maintenance seems to be easier in vSphere than with Hyper-V
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Google
    No answers on this topic
    VMware by Broadcom
    The contract terms are very clear and can be updated as per the project requirement. Customer support is also included in the contract which help us to troubleshoot critical issues very easily. Training included in contract will really help the client team to empower and hands-on on the latest updates and enhancements
    Read full review
    Professional Services
    Google
    No answers on this topic
    VMware by Broadcom
    As I said earlier, they're always ready to understand our issues and propose the best and most appropriate solution for issues all the time. The security patches solution is accordingly to the business needs. Another scenario is their Knowledge Base where
    they're many articles that help you in order to solve something which
    is wrong.
    Incentivized
    Read full review
    Return on Investment
    Google
    • Using Chrome Remote Desktop, we've saved money on remote desktop software.
    • Using Chrome Remote Desktop, we've saved money by not needing to purchase additional hardware (monitors).
    • Using Chrome Remote Desktop has improved the productivity of my organization by allowing employees to work from anywhere.
    Incentivized
    Read full review
    VMware by Broadcom
    • Having vSphere helped my business quickly recover from a ransomware attack which would have crippled us for weeks if we were not virtualized. I think the ROI on something like that is immeasurable.
    • vSphere has allowed my company to purchase bigger server hardware to host 3 or 4 virtual servers, which was at a cost much lower than buying 3 or 4 server hardware boxes, saving us thousands each time we need to upgrade hardware.
    Incentivized
    Read full review
    ScreenShots

    Chrome Remote Desktop Screenshots

    Screenshot of the option to share a screen or access another computer in Chrome Remote Desktop.Screenshot of the screen to setup a remote connection.