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Cin7 Core vs. QuickBooks Commerce vs. Zoho Inventory

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cin7 Core

    Score8 out of 10
    N/ACin7 Core replaces the former DEAR Systems, which became part of Cin7 in the early 2021 acquisition. The solution offers multi-channel order and inventory management oriented around the needs of retailers, that scales to support warehouse operations, point of sale solutions, as well as accounting and ecommerce integrations.

    $325

    per month

    QuickBooks Commerce

    Score7.2 out of 10
    N/AQuickBooks Commerce (formerly TradeGecko) is a cloud-based Order and Supply Chain Management platform. TradeGecko was acquired by Intuit QuickBooks in August 2020, and plans to sunset the resulting product were announced June 2021 (it will be discontinued as a standalone product in June, 2022).N/A

    Zoho Inventory

    Score9 out of 10
    N/AZoho Inventory is a cloud-based inventory management solution designed for small to midsize businesses. It features inventory management modules including reporting and analysis, and lot traceability. It features mobile compatible apps for Android and iOS devices. Zoho Inventory offers additional capabilities such as built-in shipment estimating, and tracking and delivery confirmation features that allow users to invoice, ship and track products. The solution allows users to create…

    $39

    per organization / month billed annually ($49.00 billed monthly)

    Pricing
    Cin7 CoreQuickBooks CommerceZoho Inventory
    Editions & Modules
    Standard
    $325
    per month
    Retailing
    $475
    per month
    Manufacturing
    $525
    per month
    No answers on this topic
    BASIC
    $39.00
    per organization / month billed annually ($49.00 billed monthly)
    STANDARD
    $79.00
    per organization / month billed annually ($99.00 billed monthly)
    STANDARD
    $199.00
    per organization / month billed annually ($249.00 billed monthly)
    Offerings
    Pricing Offerings
    Cin7 CoreQuickBooks CommerceZoho Inventory
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup feeRequiredOptional
    Additional DetailsDiscount available for annual subscription and billing (equal to one month free).Monthly and yearly subscriptions available to meet your business' needs. Cancel at anytime. Basic - $99/month Business - $249/month Business Premium - $449/month Enterprise - $999/month—
    More Pricing Information
    Community Pulse
    Cin7 CoreQuickBooks CommerceZoho Inventory
    Considered Multiple Products
    Cin7
    No answer on this topic
    Intuit
    Chose QuickBooks Commerce
    Each of the applications has a specific place. We select and implement the best solutions for our clients based on their budget and requirements. This is often determined by integration requirements. We like to say that every application with do a different 95% of what you need …
    Incentivized
    Chose QuickBooks Commerce
    TradeGecko is less expensive, and on the surface appears to be a better choice. However, they're not on par with features against those competitors. I am running a new RFP right now.
    Incentivized
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    60%
    Would buy again
    3 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    60%
    Delivers good value for the price
    3 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    60%
    Happy with the feature set
    3 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    60%
    Lived up to sales and marketing promises
    3 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Features
    Cin7 CoreQuickBooks CommerceZoho Inventory
    Inventory Management
    Comparison of Inventory Management features of Cin7 Core and QuickBooks Commerce and Zoho Inventory
    Feature
    Cin7 Core
    7.3
    1 Ratings
    3% below category average
    QuickBooks Commerce
    9.9
    1 Ratings
    28% above category average
    Zoho Inventory
    -
    Ratings
    Inventory tracking8.01 Ratings10.01 Ratings00 Ratings
    Automatic reordering6.01 Ratings00 Ratings00 Ratings
    Serial number and batch tracking8.01 Ratings00 Ratings00 Ratings
    Automation rules8.01 Ratings10.01 Ratings00 Ratings
    Reporting and analytics9.01 Ratings10.01 Ratings00 Ratings
    Fulfillment5.01 Ratings9.01 Ratings00 Ratings
    Backorder management2.01 Ratings10.01 Ratings00 Ratings
    Returns management7.01 Ratings00 Ratings00 Ratings
    Bill of materials management7.01 Ratings10.01 Ratings00 Ratings
    Item kitting7.01 Ratings00 Ratings00 Ratings
    Invoicing9.01 Ratings10.01 Ratings00 Ratings
    Forecasting9.01 Ratings10.01 Ratings00 Ratings
    Accounting integration10.01 Ratings10.01 Ratings00 Ratings
    Point of sale integration00 Ratings10.01 Ratings00 Ratings
    User Ratings
    Cin7 CoreQuickBooks CommerceZoho Inventory
    Likelihood to Recommend
    7.0
    (4 ratings)
    9.0
    (7 ratings)
    5.6
    (3 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    7.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (1 ratings)
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cin7 CoreQuickBooks CommerceZoho Inventory
    Likelihood to Recommend
    Cin7
    The production module systems that is offered by DEAR Systems is very good but a criticism is that it is tailored to non-variable production e.g., assembling a bike. If the output is variable e.g., dehydrating then the system is a bit challenging to use and can lead to inaccurate stock levels.
    Incentivized
    Read full review
    Intuit
    Using TradeGecko requires to the company to make compromises. Which compromises depends on the business, what they are using for other 3rd party applications and what they sell. You need to be very good with excel since you are able to upload and modify most files, which gives you major control over your data. They however need to modify the way in which new inventory items get loaded, as it is quite awkward if you use variants. 'Reports' as has been described prior has improved dramatically and most if not all can be downloaded in CSV/Excel format. This allows you to build your own reports with the data from the system. If your business is very complex in nature, TradeGecko probably isn't the system for you. If you are doing thousands of transactions a day, again this is not the system. However, if you are a small to smaller mid-sized business, the system, its cost and the 3rd party applications make it worth a first second and third look.
    Incentivized
    Read full review
    Zoho
    It's a basic system which does some things well but the things it does well are the basic things you would expect! Many other features that are a little beyond basic are just not available or you can get 90% of the way there but get stuck on the final 10% so you need to hire a developer who can try to get you through the last bit. An inventory management system with no bin locations pretty much sums it up. The reporting system is terrible. To get any real use you need to integrate it with Zoho Analytics but the problem there is it only syncs every 3 hours. The integrated shipping process is extremely cumbersome
    Incentivized
    Read full review
    Pros
    Cin7
    • Xero Online Accounting Integration - 100% reliable
    • Drop Shipment combined with Own Warehouse Shipment Processing is a dream
    • Support - Really efficient dealing with technical issues and more generic issues equally well
    • Financial control of delivery notes and purchase invoices provides excellent data integrity
    • Easily add new cost variables such as shipping costs, managed easily
    Incentivized
    Read full review
    Intuit
    • Interface with WooCommerce.
    • Interface with Xero.
    • Maintain Perpetual Inventory (less than 0.001% difference in value of inventory in TG and Xero).
    • Works with ShipStation extremely well.
    • Works with major EDI vendors (with reservations).
    Incentivized
    Read full review
    Zoho
    • It is simple to use.
    • Does all the basics well.
    • Is able to integrate with our CRM.
    Incentivized
    Read full review
    Cons
    Cin7
    • Support
    • Bugs
    • Website Functionality
    • Down-time
    • Glitchiness
    Read full review
    Intuit
    • - Couldn't integrate with existing QBO account. Had to set up a new QBO account and transfer all data, create lots of journal entries - was very time-consuming and labor-intensive. Caused some financial discrepancies to resolve.
    • - Have to process returns on Amazon and Shopify orders manually
    • - Tax-inclusive is not allowed - European sales are tax inclusive - can't import order with VAT included. Looks like the software is suitable for US only. Have to create such orders manually in Commerce and then manual journal entries in QBO
    • - Supports accrual accounting method only. In cash - it's a mess
    • - Support - not knowledgeable enough - I could only call for support (now they have chat) and they always had to get with the back-end and every call was not less than 1 hour. At the end I would get a link for the training materials
    • - Inventory not synching timely sometimes - I have a screenshot proving that inventory on our Amazon account was 0 but Commerce still had quantities, I had to manually press synch
    • - Shipping line from Shopify orders is not coded to Shipping income account but goes together with Sales of product income account
    • - When partial of the PO is received, not able to create a bill for the partial. There're only 2 settings: either bill created at the time of PO creation (for the whole PO amount - which increases your AP right away) or at the time the whole PO received. It works only when PO is shipped as a whole.
    Incentivized
    Read full review
    Zoho
    • Templates within Zoho Inventory are very weak. You can't customize many including package slips, shipment docs, etc...
    • When an order has multiple packages, it's next to impossible to find the item you are looking for. Scenario, a large order has many packages and a customer has cancelled one of the items. You must click through every package to find the item, edit the package and remove it before you can cancel the item.
    • The reports within Inventory are extremely basic and many of them are useless
    • The packing slip module is useless as it does not print out bin locations
    • It's an inventory management system but it does not have bin locations
    • The backorder system is useless. If you "backorder" something then the whole order is locked until the backorder arrives in. Scenario.... a client orders 20 items, 1 is on backorder. You "backorder" that one item but want to ship the other 19... not possible. The order gets completely locked.
    • You can't print out RMA requests. There is just no option to do it, you have to do a screen shot
    • Integration with Amazon or other 3rd party e-commerce providers is troublesome.
    Incentivized
    Read full review
    Likelihood to Renew
    Cin7
    It does what it says on the tin.
    Incentivized
    Read full review
    Intuit
    TG works well for us.
    Incentivized
    Read full review
    Zoho
    It is relatively easy to customise but the problem is sometimes it is not easy to see where this customisation is available. Also the integrations with external systems can prove problematic both during installation and ongoing development and maintenance. It's great for small companies with a simple inventory or even larger organisations with smaller product lines. And it is reasonably priced if you ar eprepared to put the time in.
    Incentivized
    Read full review
    Usability
    Cin7
    No answers on this topic
    Intuit
    TG is good and easy to use, but could be improved
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    Cin7
    Terrible support, absolutely useless for anything more major than a simple navigational problem. They always provide meaningless responses that don't really address the issue such as, "our engineering department is working on the issue" or "we're working on some optimisation". These responses would be fine if anything actually resulted from them, but the same errors and problems have existed for 4 years so I don't believe they really amount to anything. In addition, they're quite pushy for me to "close your ticket" so it can be marked as resolved, but my issue hasn't been resolved. I don't exactly want to leave my ticket open for several months, but they send me consistent reminders to close the ticket which is obnoxious especially since their resolution was "our engineering department will work on it".
    Read full review
    Intuit
    Support team just sends links to blog posts that are often out of date.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Cin7
    DEAR Systems is much better software compared to Xero. The inventory tracking within Xero doesn't record batch dates and isn't really capable of production modules. Additionally, Xero doesn't have pricing tiers within invoicing, which is a very helpful feature offered by DEAR Systems. If a business has any level of complexity than DEAR Systems is a significantly more capable software.
    Incentivized
    Read full review
    Intuit
    Each of the applications has a specific place. We select and implement the best solutions for our clients based on their budget and requirements. This is often determined by integration requirements. We like to say that every application with do a different 95% of what you need it to. There will always be a different 5% to forgo between applications.
    Read full review
    Zoho
    The inventory management is better than QuickBooks however you give up an awful lot to get that benefit. The reporting in QuickBooks is far superior. The reporting in Inventory is terrible with every few options to customize the reports. For example, pulling in a salesperson report that factors in returns is not possible. You can't pull a report to see what items need to be picked for all open orders.
    Incentivized
    Read full review
    Return on Investment
    Cin7
    • Improved reporting for production
    • Reduced invoicing admin
    • Better cogs reporting
    Incentivized
    Read full review
    Intuit
    • No real ROI - we're stilling pulling reports from multiple platforms.
    • Positive - segregation of wholesale and DTC orders in Shopify.
    Incentivized
    Read full review
    Zoho
    • We stopped using it as it was difficult to set up.
    • Zoho offers a lot of features but the depth of its functionality proves limited as your demands increase.
    Incentivized
    Read full review
    ScreenShots

    QuickBooks Commerce Screenshots

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    Zoho Inventory Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot