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Cirrus Insight vs. DidTheyReadIt (discontinued) vs. Mailshake

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cirrus Insight

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Cirrus Insight integrates Salesforce with Gmail, Google Calendar, and Google Contacts. Instantly View Contextual Salesforce Information in Your Inbox. Save Emails & Attachments to Salesforce with a Click. Sync Your Google & Salesforce Calendars. Create & Edit Salesforce Records on the Fly. Customize Your Salesforce Workflow in Gmail. Add Google Contacts to Salesforce. Salesforce Tasks Integration. Salesforce Templates Integrated with Gmail.

    $15

    per month

    DidTheyReadIt (discontinued)

    Score5 out of 10
    N/ADidTheyReadIt was a simple sales email tracking app, now defunct.N/A

    Mailshake

    Score7.2 out of 10
    N/AMailshake is a suite of tools for teams sending sales emails, including pre-written emails, follow-up scheduling and send controls, merge fields and customization / personalization, in-built monitoring, and both an API and Zapier integrations, notably with Gmail and Google Suite.

    $50

    per month

    Pricing
    Cirrus InsightDidTheyReadIt (discontinued)Mailshake
    Editions & Modules
    Starter
    $27
    per user/month
    Closer
    $45
    per user/month
    Rainmaker
    $72
    per user/month
    No answers on this topic
    Email Outreach
    $50.00
    per month
    Sales Engagement
    $99.00
    per month
    Offerings
    Pricing Offerings
    Cirrus InsightDidTheyReadIt (discontinued)Mailshake
    Free Trial
    YesNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup Fee$500 per installationNo setup feeNo setup fee
    Additional DetailsPricing based on annual billing.
    More Pricing Information
    Best Alternatives
    Cirrus InsightDidTheyReadIt (discontinued)Mailshake
    Small Businesses
    Mailtrack
    Score9.7 out of 10
    Mailtrack
    Score9.7 out of 10
    Mailtrack
    Score9.7 out of 10
    Medium-sized Companies
    Mailtrack
    Score9.7 out of 10
    Mailtrack
    Score9.7 out of 10
    Mailtrack
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Cirrus InsightDidTheyReadIt (discontinued)Mailshake
    Likelihood to Recommend
    9.9
    (23 ratings)
    5.0
    (1 ratings)
    9.0
    (9 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (2 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    -
    (0 ratings)
    7.8
    (3 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    Cirrus InsightDidTheyReadIt (discontinued)Mailshake
    Likelihood to Recommend
    Cirrus Insight
    For someone who uses both Gmail and Salesforce as part of their main role, this software is an invaluable connector for them both. Some of the features are also not Salesforce specific - such as the Meeting Scheduler, which has proved invaluable to me, and I would recommend to any Gmail user who frequently set up meetings (either internally or externally).
    Incentivized
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    Discontinued Products
    It does its job but there are better looking and easier to use tools to do it.
    Incentivized
    Read full review
    Mailshake
    Mailshake is great for cold prospecting and drip email campaigns. I do not think Mailshake is well-suited for hyper-personalized one-to-one emailing.
    Incentivized
    Read full review
    Pros
    Cirrus Insight
    • Log email to Salesforce. You click one button and it logs for you. This is easier than adding the BCC email address that Salesforce provides as a way to log email.
    • Track views and engagement on these emails. It's nice to know if the email was opened and if links were clicked.
    • Update quick fields in Salesforce directly from their inbox using Cirrus. This prevented reps from needing to click into Salesforce, wait for it to load, then update fields like the phone number or name.
    • If the rep did need to open Salesforce, Cirrus provides a quick button to navigate to the Lead/Contact/Opportunity page quickly.
    Incentivized
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    Discontinued Products
    • Tracks opens well
    • Timely
    • Accurate
    Incentivized
    Read full review
    Mailshake
    • It has an email editor which is easy to use.
    • Email sequences are comprehensive in their functionality--all the options you would expect from a cold emailing solution
    • Campaign and List management are also good
    Incentivized
    Read full review
    Cons
    Cirrus Insight
    • Outlook for Mac could use some work as an add-on because it's hard to read sometimes on my laptop. It's not a sidebar, like the Windows functionality, so it's harder to read.
    • Doesn't always find an opportunity, even though I know it's in our Salesforce system.
    • Randomly shuts down and doesn't log in properly at times. I've had to remove and re-download more than once.
    Incentivized
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    Discontinued Products
    • Not the best looking UI
    • Looks old
    • Manual process where many competitors do this automatically.
    Incentivized
    Read full review
    Mailshake
    • Mailshake works only with Gmail/G Suite accounts.
    • The only option for customizing emails is in the CSV file. It would be great if there were a feature in the tool for this.
    • Missing starts about the total number of opens of an email (it is only tracked once).
    Incentivized
    Read full review
    Likelihood to Renew
    Cirrus Insight
    It is the best google to salesforce integration on the market. support is incredibly responsive and very helpful. They are constantly adding new features, and the current feature set is well beyond anything else that is currently offered in the market
    Read full review
    Discontinued Products
    No answers on this topic
    Mailshake
    No answers on this topic
    Usability
    Cirrus Insight
    Very easy to use. Everything opens in a familiar interface right inside the google apps sidebar. It brings in salesforce records, so as long as you know google apps / gmail and salesforce you'll be all set. It's point and click.
    Read full review
    Discontinued Products
    No answers on this topic
    Mailshake
    I found it pretty good - we were able to put email templates and campaigns together almost immediately. The reason I gave it an 8 is because if you want to edit those templates, the saving and making sure they were part of the campaigns was a little tricky and not intuitive.
    Incentivized
    Read full review
    Reliability and Availability
    Cirrus Insight
    Haven't had a down issue in the almost 2 years I've been using the product. Support is also super responsive.
    Read full review
    Discontinued Products
    No answers on this topic
    Mailshake
    No answers on this topic
    Performance
    Cirrus Insight
    Pulls in salesforce data very quickly, and syncs very quickly.
    Read full review
    Discontinued Products
    No answers on this topic
    Mailshake
    No answers on this topic
    Support Rating
    Cirrus Insight
    No answers on this topic
    Discontinued Products
    No answers on this topic
    Mailshake
    Mailshake support is outstanding, and they provide an excellent knowledge base for its users. If you have any issues, they respond ASAP without delay.
    Incentivized
    Read full review
    Implementation Rating
    Cirrus Insight
    The plugin is installed inside your internet browser as an extension/add-on. It can be found in most add on stores and is easy to install. Usually just a few clicks. It handles authorization for you once you sign in, and then takes care of all the rest. It couldn't be easier to get working right out of the box. You're up in running in less than 5 minutes.
    Read full review
    Discontinued Products
    No answers on this topic
    Mailshake
    No answers on this topic
    Alternatives Considered
    Cirrus Insight
    Yesware regularly sent me alerts that my emails had been opened by someone who I hadn't sent them to, from locations they couldn't possibly have been. I also don't recall its Salesforce activity logging working as smoothly, though I last used Yesware more than 12 months ago so my memory isn't as fresh as it could be
    Incentivized
    Read full review
    Discontinued Products
    Outreach does a very good job and looks better, SalesLoft tracks more accurately and is easier to use.
    Incentivized
    Read full review
    Mailshake
    For more advanced email campaigns, I use ActiveCampaign and the email sending provider because it gives more control and options related to the drip rules. Besides that, for simple campaigns that need to be followed up in a great, quick, and simple way, Mailshake is perfect from my point of view.
    Incentivized
    Read full review
    Return on Investment
    Cirrus Insight
    • Customer data is paramount and Cirrus Insight supports optimal data integrity.
    • Ease of capturing updated customer information and sales activity helps in forecasting, operational insight, etc.
    • Facilitates transition of sales opportunities by seeing a clear trail of correspondence and customer updates.
    Incentivized
    Read full review
    Discontinued Products
    • Allowed me to know if emails were being received.
    • Allowed me to know if email addresses were valid.
    • Forced me to CC their program on every email I wanted tracked.
    • Prevented the receiver of the email from knowing the email was being tracked.
    Incentivized
    Read full review
    Mailshake
    • Time savings by automating the lead generation process.
    • Improved open rates of email campaigns resulting in more conversations started and better ROI.
    • Professional approach makes our company and brand more reputable.
    Incentivized
    Read full review
    ScreenShots

    Cirrus Insight Screenshots

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