TrustRadius: an HG Insights company

Cisco 5520 Wireless Controller vs. UniFi WiFi Access Points

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco 5520 Wireless Controller

    Score6.6 out of 10
    N/AThe Cisco 5520 Series Wireless LAN Controller is a highly scalable, service-rich, resilient, and flexible platform that is ideal for medium-sized to large enterprise and campus deployments.N/A

    UniFi WiFi Access Points

    Score8.9 out of 10
    N/AUbiquiti Networks in San Jose provides the UniFi wi-fi access points. The enterprise products support 1,000+ client capacity, long-range 6 GHz performance, and 10 GbE PoE connectivity with native high availability architecture for critical enterprise environments.N/A
    Pricing
    Cisco 5520 Wireless ControllerUniFi WiFi Access Points
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco 5520 Wireless ControllerUniFi WiFi Access Points
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Cisco 5520 Wireless ControllerUniFi WiFi Access Points
    Considered Both Products
    Cisco
    No answer on this topic
    Ubiquiti Networks
    Chose UniFi WiFi Access Points
    Before using of Ubiquiti Networks UniFi we were using cisco WAP 150 series.which is not giving good signal strength and also having issue to manage 10different APs individually.so getting every day complain regarding slow internet speed sue to signal strength. we found Ubiquiti …
    Incentivized
    Key User Insights
    Would buy again
    80%
    Would buy again
    12 Answers
    85%
    Would buy again
    33 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    95%
    Delivers good value for the price
    36 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    15 Answers
    87%
    Happy with the feature set
    34 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    84%
    Lived up to sales and marketing promises
    31 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    15 Answers
    87%
    Implementation went as expected
    34 Answers
    Best Alternatives
    Cisco 5520 Wireless ControllerUniFi WiFi Access Points
    Small Businesses
    WatchGuard Secure Wi-Fi Cloud
    Score9.1 out of 10
    WatchGuard Secure Wi-Fi Cloud
    Score9.1 out of 10
    Medium-sized Companies
    Cisco Aironet 1800 Series Access Points (discontinued)
    Score8.5 out of 10
    Cisco Aironet 1800 Series Access Points (discontinued)
    Score8.5 out of 10
    Enterprises
    Cisco Catalyst 9100 Access Points
    Score9.2 out of 10
    Cisco Catalyst 9100 Access Points
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco 5520 Wireless ControllerUniFi WiFi Access Points
    Likelihood to Recommend
    2.0
    (15 ratings)
    9.0
    (51 ratings)
    Likelihood to Renew
    1.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    6.6
    (3 ratings)
    9.0
    (5 ratings)
    Support Rating
    8.0
    (8 ratings)
    2.4
    (7 ratings)
    Implementation Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco 5520 Wireless ControllerUniFi WiFi Access Points
    Likelihood to Recommend
    Cisco
    At this point the Cisco 5520 Wireless Controllers are end of life as a Cisco product, so I would not recommend them to anyone looking to purchase a wireless controller for an enterprise. However, many people are still using these, and they do work reliably, even if they are a bit long in the tooth now.
    Incentivized
    Read full review
    Ubiquiti Networks
    I love the equipment for small-scale commercial solutions and quality without the price tag. I might not recommend their products for a large organization with multiple locations and servers. However, the GUI interface will allow remote access and setup across the network. I think this is a great solution for small businesses and families or home office solutions, provided there is some IT knowledge for setup and maintenance.
    Incentivized
    Read full review
    Pros
    Cisco
    • It has the ability to manage all Cisco access points that we have, regardless of the model. The limit is 1500 pieces of equipment.
    • The WLC enables roaming functionality in the localities, this helps with collections, wireless IP phones, and access with notebooks.
    • The WLC manages the quality of the "air" and "signal" of the 2.4ghz frequency, avoiding noise and interference.
    • The WLC has an interesting feature of visibility of the traffic of the internal network.
    Incentivized
    Read full review
    Ubiquiti Networks
    • Ubiquti WLAN is very easy on setup for fast deployment.
    • The monitoring software is offered at different level. Cloudkey, or just throwing up their free controller on a PC somewhere.
    • It also does a great job of publishing timely updates to firmware, and addressing bug issues.
    • The ease of the interface, without adding a bunch of fluff, makes this literally the best out there in my opinion.
    Incentivized
    Read full review
    Cons
    Cisco
    • We have had some issues with access points losing their configurations and going offline. This is not a common issue and we are not entirely certain if it is a fault of the controller or the individual APs. That said, the controller does not appear to retain the knowledge of the offline AP which can be a management headache.
    Incentivized
    Read full review
    Ubiquiti Networks
    • Initial configuration of access points can be rather tricky. Each one I have installed was a complete pain to get setup and connected with the UniFi Controller software. I never worked out what causes me problems, but thankfully once I've stumbled through the correct procedure, it does work completely reliably after that, for years on end.
    • The UniFi Controller software will nag you to share usage data. When offered to opt-in, I choose not to do so, but you'll eventually be nagged again on a future login.
    • Some of the 'tooltips' within the Controller software could be more informative.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    This equipment from Cisco has been dependable and we are able to easily continue to add access points or make changes easily to the Wi-Fi password settings.
    We have been operating this equipment for a number of years and it does not give us any issues.
    Incentivized
    Read full review
    Ubiquiti Networks
    No answers on this topic
    Usability
    Cisco
    Overall the usability is ok. The centralized management reduces complexibility and offers bulk features like adding access points to specific groups which automatically applies linked configurations.
    On the other hand the GUI is very outdated and some features are not displayed correctly on new browsers. Also automation possibilities are very limited compared to the new 9800 series controller.
    Incentivized
    Read full review
    Ubiquiti Networks
    Ubiquiti makes great Access points at various tiers provided far better coverage and throughput than consumer-grade wireless repeaters and routers. We have not had any performance complaints from guests or from the administration who use the wifi on a daily basis.
    Incentivized
    Read full review
    Support Rating
    Cisco
    Cisco support is always ready to support and engage in any problem or issue. Starting from the implementation support, troubleshooting any software issue or hardware. Their engineers are engaging whenever we ask for support, keep following up with us, and troubleshoot any problem till we find a solution and be satisfied [with] the service.
    Incentivized
    Read full review
    Ubiquiti Networks
    Ubiquiti support is minimal, which is said to help decrease the cost of the equipment. However, with many reports of emails going directly to the Ubiquiti support line taking days to hear a response, you're better off either engaging with the community forums for help from fellow UniFi users or reaching out to a reseller that has training on the equipment that can assist.
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    Just take your time when setting up the HA pairs as those can be tricky. Also take your time setting up AP groups and make sure they are on all the SSIDs you need to be on.
    Incentivized
    Read full review
    Ubiquiti Networks
    No answers on this topic
    Alternatives Considered
    Cisco
    Cisco Identity Services Engine is well integrated on Cisco 5520 Wireless Controller because the WLC supports a lot of authentication methods and security protocols (such as PEAP, EAP-TLS, Captive Portal redirect). They perform very well with ISE. Cisco ISE is able to manage centrally the AAA sessions from all the WLCs keeping a central point of management for wireless infrastructure.
    Incentivized
    Read full review
    Ubiquiti Networks
    Ubiquiti is overall easier to work with. There is no special training needed to accomplish many of the things required with a Cisco product. Since my time is stretched thin, I need something that I can manage without being weighed down by command-line communications. Also, I am able to use my wireless devices to maintain every Ubiquiti device on my network.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • [It provides] centralized management.
    • Implementing the [Cisco] 5520 [Wireless] Controllers offered us a huge improvement in administrative time over our previous Cisco 3850 deployment. Being able to see all of our APs on a single controller as well as centrally manage them is a great benefit. This also removed the need to deploy specific equipment in different IDFs throughout our Industrial locations and instead only requiring switches with Power Over Ethernet (POE) capability.
    • Wireless performance has improved with the deployment of our 5520s, which allows our plant operators to do their jobs more efficiently while on the move.
    • Having three Cisco 5520 Wireless Controllers provides tertiary redundancy for our wireless networks. The solution is elegantly simple. Preventing downtime is, obviously, a profound part of our supply chain capabilities.
    Incentivized
    Read full review
    Ubiquiti Networks
    • Can't say it enough, prices are awesome, so ROI is very high IMHO.
    • Remote cloud management allows me to service more clients at greater distances.
    • Project estimates become much more attractive when you can show the savings vs more expensive solutions.
    Incentivized
    Read full review
    ScreenShots