What users are saying about
25 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.2 out of 100
Based on 25 reviews and ratings
Top Rated
32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 32 reviews and ratings
Attribute Ratings
- Cisco Aironet 1800 Series Access Points is rated higher in 2 areas: Likelihood to Recommend, Support Rating
- Ubiquiti WLAN is rated higher in 1 area: Usability
Likelihood to Recommend
9.6
Cisco Aironet 1800 Series Access Points
96%
18 Ratings
8.7
Ubiquiti WLAN
87%
16 Ratings
Likelihood to Renew
9.1
Cisco Aironet 1800 Series Access Points
91%
1 Rating
Ubiquiti WLAN
N/A
0 Ratings
Usability
9.1
Cisco Aironet 1800 Series Access Points
91%
2 Ratings
10.0
Ubiquiti WLAN
100%
1 Rating
Performance
9.1
Cisco Aironet 1800 Series Access Points
91%
5 Ratings
Ubiquiti WLAN
N/A
0 Ratings
Support Rating
8.2
Cisco Aironet 1800 Series Access Points
82%
1 Rating
1.0
Ubiquiti WLAN
10%
1 Rating
Product Scalability
8.8
Cisco Aironet 1800 Series Access Points
88%
5 Ratings
Ubiquiti WLAN
N/A
0 Ratings
Likelihood to Recommend
Cisco Aironet 1800 Series Access Points
Dead simple to setup, deploy, upgrade and manage. If a colleague was asking for a solid AP that just runs and runs without tiring out and they dont want to break the bank with the higher end units, this is a great place to look. I would say that you're going to have to deal with Cisco licensing support at some point during setup, but thats par for the course.

Verified User
Analyst in Information Technology
Government Administration Company, 501-1000 employeesUbiquiti WLAN
Ubiquiti is well suited to not just indoor WLAN access, but also outdoors. In fact, the range of the outdoor applications, while maintaining throughput is astonishing. I would say this is not a solution for a 1-5 person small office, due to the costs.
Chief Editor
TechEdge - BlogInformation Technology & Services, 11-50 employees
Pros
Cisco Aironet 1800 Series Access Points
- Until 2018, our Aironets were 1560 series, and each was managed separately. We had about 9 devices, 3-4 per floor, strategically placed on each floor to get a good coverage map over a three-floor environment. Their coverage was greater than expected. With the latest 1852 models we have, they are managed by a controller, and frankly, the coverage is a smaller area, requiring more units. We have worked with support for months and this is the final outcome of all the setting changes - we simply need more devices to cover the same area.
- None of the models I have used have needed reboots. We usually only reboot the devices annually, and they don't have issues requiring restarts.
- With the 1560 series, the connection strength was extremely consistent. With the new 1852 model, which is managed by one of the WAPs as a controller, it is supposed to use smart technology to load balance (optional) and determine which of the WAPs is appropriate to connect the requesting device to - great idea - but it does NOT work well.
Technology Systems Manager
Gentry Locke Rakes & MooreLaw Practice, 51-200 employees
Ubiquiti WLAN
- The access points are rock solid for uptime. Once configured, they don't skip a beat and you'll forget they're there.
- Excellent range and signal strength.
- Very comprehensive configuration and administration via the UniFi Controller software.
- The Ubiquiti access points look great! Whether wall or ceiling mounted, they are discrete and neutral enough to just blend in with the building.
- Being powered via PoE, it's easier to place the access points where they're most useful.

Verified User
Employee in Information Technology
Information Technology & Services Company, 1-10 employeesCons
Cisco Aironet 1800 Series Access Points
- On the Mobility Express models, it’s hard to configure all from the GUI, and sometimes the GUI is buggy
- In Mobility Express, the (virtual) controller is not able to push the right image to the APs. This sometimes results in not joining the APs
- Some minor issues with firmware

Verified User
Administrator in Information Technology
Outsourcing/Offshoring Company, 11-50 employeesUbiquiti WLAN
- Management of devices has become much simpler with the UNMS application, but personally, I would like to see some AirMax-like devices from their Unifi line where everything could be managed from an Unifi controller.
- Most Ubiquiti devices are 24V PoE, which is the bane of my existence. I have had several devices fried when staff plugged into standard 48V PoE. They generally don't fail catastrophically, either. You just get strange issues that are difficult to diagnose and eventually need to replace them.
- Devices seem to have trouble with many patch cables/switches. Make sure you certify any patch cables you make and don't over crimp.
- Sending devices from the factory with same 192.168.1.20 IP instead of DHCP makes it a pain to bulk-setup devices.
CTO (Chief Technical Officer)
Pachyderm ConsultingInformation Technology and Services, 1-10 employees
Pricing Details
Cisco Aironet 1800 Series Access Points
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Ubiquiti WLAN
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Cisco Aironet 1800 Series Access Points
Cisco Aironet 1800 Series Access Points 9.1
Based on 1 answer
If Cisco keeps innovating the feature sets on the next 1800 models, I would definitely try it out to improve the experience of my users and to keep them on the latest technologies

Verified User
Engineer in Engineering
Research Company, 5001-10,000 employeesUbiquiti WLAN
No score
No answers yet
No answers on this topic
Usability
Cisco Aironet 1800 Series Access Points
Cisco Aironet 1800 Series Access Points 9.1
Based on 2 answers
Pretty straightforward guide, which was built since OEAP600 AP's and never improved, this is a good thing for user to tackle when they configure the personal SSID, but does not reflect how it should be in 2020, where everything is mobile compatible and app ready. Cisco are going to have an app for this, but it comes with greater cost.

Verified User
Engineer in Engineering
Research Company, 5001-10,000 employeesUbiquiti WLAN
Ubiquiti WLAN 10.0
Based on 1 answer
Ubiquiti makes great Access points at various tiers provided far better coverage and throughput than consumer-grade wireless repeaters and routers. We have not had any performance complaints from guests or from the administration who use the wifi on a daily basis.

Verified User
Administrator in Information Technology
Insurance Company, 11-50 employeesPerformance
Cisco Aironet 1800 Series Access Points
Cisco Aironet 1800 Series Access Points 9.1
Based on 5 answers
In general, this AP has great performance for having MIMO 4X4 with 4 antennas for receiving and sending signals to users. AP 1850 has good construction and integrates the CleanAir feature that works to change the frequency channel when it senses external interference.

Verified User
Analyst in Information Technology
Mining & Metals Company, 501-1000 employeesUbiquiti WLAN
No score
No answers yet
No answers on this topic
Support Rating
Cisco Aironet 1800 Series Access Points
Cisco Aironet 1800 Series Access Points 8.2
Based on 1 answer
If you are able to identify the problem initially, you would be able to explain it to the TAC. In order for the TAC to understand it, the TAC engineer must be competent enough to understand it, and have the devices already in lab to test with. Each bug I encountered the TAC was able to help. And I was able to file at least 3 bugs on the 1815T and M.

Verified User
Engineer in Engineering
Research Company, 5001-10,000 employeesUbiquiti WLAN
Ubiquiti WLAN 1.0
Based on 1 answer
Ubiquiti's support is basically non-existent by design. However, their forums are a great resource if you are willing to do the research and ask questions. Keep in mind Ubiquiti sells hardware, not support so the responses will be from the community of professionals also using Ubiquiti just like you.

Verified User
Administrator in Information Technology
Insurance Company, 11-50 employeesAlternatives Considered
Cisco Aironet 1800 Series Access Points
Cisco Aironet has it place in the modern workplace and is great for single location deployments creating a good robust affordable solution. Installing them in a plant that has exposure to environmental elements they have stood the test of time, well so far. If you are looking for multi-location, multi-national or international deployments with a single plane of glass the Cisco Meraki MR's are a better choice, enhancing the time to deploy and ease of management.

Verified User
C-Level Executive in Information Technology
Information Technology & Services Company, 11-50 employeesUbiquiti WLAN
We have used products from Netgear, ZyXEL, Cloudmesh, Datto, Mereki, and EnGenius previously often choosing products based on a specific situation, since starting with Ubiquiti [WLAN] we have pretty much stopped [usage] of all other vendors in the networking field and standardized which better allows us to stock spare equipment. Best part is if you need to replace equipment it is easy to swap it out quickly as the controller also acts as a live configuration backup.
Senior Technology Specialist - VP
Unified Technology Solutions, Inc.Information Technology & Services, 1-10 employees
Scalability
Cisco Aironet 1800 Series Access Points
Cisco Aironet 1800 Series Access Points 8.8
Based on 5 answers
It can easily support growth and be deployed in multiple locations. The access point has an integrated controller that can manage up to a certain amount of equipment in different locations. Setup is instantaneous and takes approximately 10 minutes to configure itself.
Analista de sistemas
NestléFood & Beverages, 10,001+ employees
Ubiquiti WLAN
No score
No answers yet
No answers on this topic
Return on Investment
Cisco Aironet 1800 Series Access Points
- We can be in Mobility Express mode where the AP provides the controller functionality to support a small to medium deployment without requiring a dedicated controller.
- Access Points are centrally managed via a WLC reducing the management overhead for deployment, configuration, and upgrade.
Solutions Architect
NEC AustraliaComputer Networking, 1001-5000 employees
Ubiquiti WLAN
- it has improved our warehouse's abilities to pick, pack and dispatch faster and more accurate
- Office wide wi-fi signal allows users to work off their laptops almost anywhere in on site.
- The wi-fi has allowed us to reduce mobile data usage on company mobiles as well, as everyone is on the wireless lan instead on 4G

Verified User
Manager in Information Technology
Retail Company, 501-1000 employees