Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Board Series
Score 7.9 out of 10
N/A
The Cisco Board Series offers room devices for hybrid teamwork. Its latest generation models, the Board Pro 55 and Board Pro 75, bring video conferencing and co-creation to small and medium-sized workspaces, conference rooms, and ideation spaces. These room devices feature an AI-powered chipset, a responsive, 55- or 75-inch touch screen, speaker-tracking dual cameras, built-in speakers and microphones, and a versatile set of mounting and peripheral options. Users can join any video meeting,…N/A
Cisco Headsets
Score 8.9 out of 10
N/A
Cisco Headsets are designed to help users stay connected wherever they work. Whether working at home, at the office, or on the go, the headset helps users stay focused on what's important. The professional headsets are built to deliver exceptional audio and are integrated with the Webex platform for seamless collaboration and simple management. Bluetooth wireless, DECT, or wired headsets are available.N/A
Pricing
Cisco Board SeriesCisco Headsets
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Board SeriesCisco Headsets
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Board SeriesCisco Headsets
Considered Both Products
Cisco Board Series
Chose Cisco Board Series
Although it was not listed above we have also considered switching to Microsoft Surface Hub, however, both Google Jamboard and Microsoft Surface Hub might be great tools on their own. We are using everything from Cisco as a package deal that's why we really did not see a …
Cisco Headsets
Chose Cisco Headsets
It was my first headset from Cisco to test and to recommend the customers instead of going with other vendors.
Best Alternatives
Cisco Board SeriesCisco Headsets
Small Businesses
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 9.0 out of 10
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 9.0 out of 10
Medium-sized Companies
Cisco Desk Series
Cisco Desk Series
Score 9.4 out of 10
Cisco Desk Series
Cisco Desk Series
Score 9.4 out of 10
Enterprises
Cisco Desk Series
Cisco Desk Series
Score 9.4 out of 10
Cisco Desk Series
Cisco Desk Series
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Board SeriesCisco Headsets
Likelihood to Recommend
8.5
(66 ratings)
8.8
(83 ratings)
Likelihood to Renew
8.0
(2 ratings)
10.0
(2 ratings)
Usability
8.4
(62 ratings)
9.1
(1 ratings)
Availability
-
(0 ratings)
8.2
(1 ratings)
Performance
-
(0 ratings)
8.2
(1 ratings)
Support Rating
9.0
(60 ratings)
7.7
(3 ratings)
Ease of integration
-
(0 ratings)
8.2
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Cisco Board SeriesCisco Headsets
Likelihood to Recommend
Cisco
When it comes to the functionality of the board's display in a hybrid meeting, the Cisco Board Series Pro does a good job of making remote participants feel included by clearly relaying In large conference rooms, the AI virtual lens and the camera views, such as the People Focus, make sure that all are visible.
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Cisco
It's a great fit in various departments and all the options out there mean you can find an option for each case. You can use them either sitting down at a dedicated workstation (desktop or laptop/dock) and wired, or you can also use them wireless 'on the go' with computers and mobile devices.
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Pros
Cisco
  • The Cisco Webex Board is a fully featured devices that gives users all they need to interact in practical meeting rooms with their colleagues.
  • It securely connects to our virtual teams. A high-resolution image of nearly the whole room is captured by a powerful camera.
  • This is entirely for industrial design. A more is enclosed by powerful microphones.
  • It's simple to install and use. It's a one-stop solution for all your needs.
  • It is a great quality collaborative experience, which is easy to use and touch based.
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Cisco
  • Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing.
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Cons
Cisco
  • It feels like affordability is a huge minus point in Webex because it can be too expensive to afford for a small to medium company
  • Wireless connectivity needs a good internet connection to have a seamless experience.
  • White board pen tool not precise with the screen location sometimes and refresh rate seems little low
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Cisco
  • They need to have the standard base be able to connect PC and Phone not one or the other
  • Figure out the bug that your headset keeps ringing from your PC or mobile even though you answered the phone
  • Create an over the ear or behind the headband design
  • Be able to record from the Desk Phone to the PC like Jabra
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Likelihood to Renew
Cisco
By leveraging the features of the Cisco Board, sales teams can deliver more engaging, interactive, and impactful presentations to clients, whether in-person or remotely, potentially leading to improved client relationships and increased sales effectiveness. We can easily train internal employees across multiple offices without the need to have them come into one site for training
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Cisco
Way easier to set up and manage. no fiddling with knobs, dials, and silly things like a physical receiver lifter that breaks easily. sound and call quality is great, no issues using day to day. only thing is that the price is a premium, but for us its worth it for the advantages that come with the ecosystem.
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Usability
Cisco
It is very easy to use and pick up, even for people who haven't used these devices before. There can be some initial difficulty in knowing what to do and when, and the lack of remote control is a fairly big letdown. If the screen is far away from you, it is not great to have to keep getting up.
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Cisco
I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.
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Reliability and Availability
Cisco
No answers on this topic
Cisco
I would give it a 10 but the ringing on the base after you answer makes it unbearable at times. You have to unplug the USB or turn off the Bluetooth to get it to stop.
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Performance
Cisco
No answers on this topic
Cisco
There is always room for improvement. There are times switching between devices can be slow, but for the most part, it works fine.
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Support Rating
Cisco
Cisco Webex Board Series comes from a reputed company like Cisco. They are known for their loyal customer base and a major reason for their customer base is their awesome customer support. They are quick to respond and the demo team explained very elaborately. The whole process was done within the given timeline. We are totally impressed by their support.
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Cisco
Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.
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Implementation Rating
Cisco
No answers on this topic
Cisco
wish the firmware didn't take so long to install.
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Alternatives Considered
Cisco
The Cisco Webex Board is part of the Cisco product line and is really well integrated as such. We have been using Webex for meetings and so it felt Natural to leverage the tools made for this environment. It's quite seamless for our users, even the novice ones. The other key element is that we knew that this significant investment was for the long term, and we trust that Cisco will keep bringing innovation to add to the user experience.
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Cisco
The battery on the Jabra was bad. Once the battery gets low, and you get a warning that it is getting low you have seconds to plug it in. And I mean seconds. And once the battery has gone, and plug it in, not only does it take ages to recharge, it also takes ages to get volume coming back through the headphones. Often missing vital parts of a meeting.
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Scalability
Cisco
No answers on this topic
Cisco
Seems like you would be able to install headsets across and entire company, so it is very scalable.
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Return on Investment
Cisco
  • Increased Team Coordination: due to better communication, there was enhanced coordination in the completion of tasks.
  • Informed Decisions Making, A variety of strategic decisions have been made with analytics.
  • Sometimes the software has slightly slowed the decisions made in an organization due to the time it has taken in running the analysis.
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Cisco
  • Durability and quality so less spending on replacing the product.
  • Helped me understand speakers words clearly with no voice breaks thus making me more reliable and professional, directly increasing my productivity and impacting business in a positive light.
  • Uniformity. Our organisation first pilot tested Cisco Headsets and soon we changed our other vendor because of its quality. So, now it's all Cisco.
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ScreenShots

Cisco Board Series Screenshots

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Cisco Headsets Screenshots

Screenshot of CP-HS-WL-561-N-US Cisco Headset 561Screenshot of Headset 521Screenshot of CP-HS-W-522-USB Headset 522Screenshot of CP-HS-WL-561-S-US-and-CP-HS-WL-562-S-US Cisco Headset 561/562 Standard Base StationScreenshot of CP-HS-WL-562-S-US Cisco Headset 562 with Standard Base Station