<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
40 Ratings
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Cisco Business Edition 6000 (BE6000)

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
40 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

    Cloud PBX

    Cisco Business Edition 4000

    Feature Set Not Supported
    N/A
    8.3

    Cisco Business Edition 6000 (BE6000)

    83%
    Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features

    Hosted PBX

    N/A
    0 Ratings
    8.5
    85%
    8 Ratings

    Multi-level Interactive Voice Response (IVR)

    N/A
    0 Ratings
    8.7
    87%
    13 Ratings

    User templates

    N/A
    0 Ratings
    7.5
    75%
    14 Ratings

    Call reports

    N/A
    0 Ratings
    8.2
    82%
    4 Ratings

    Directory of employee names

    N/A
    0 Ratings
    8.4
    84%
    13 Ratings

    Call Management

    Cisco Business Edition 4000

    Feature Set Not Supported
    N/A
    7.7

    Cisco Business Edition 6000 (BE6000)

    77%
    Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features

    Answering rules

    N/A
    0 Ratings
    8.2
    82%
    16 Ratings

    Call recording

    N/A
    0 Ratings
    7.6
    76%
    12 Ratings

    Call park

    N/A
    0 Ratings
    7.7
    77%
    16 Ratings

    Call screening

    N/A
    0 Ratings
    6.5
    65%
    17 Ratings

    Message alerts

    N/A
    0 Ratings
    8.7
    87%
    16 Ratings

    VoIP system collaboration

    Cisco Business Edition 4000

    Feature Set Not Supported
    N/A
    8.3

    Cisco Business Edition 6000 (BE6000)

    83%
    Cisco Business Edition 6000 (BE6000) ranks higher in 4/4 features

    Video conferencing

    N/A
    0 Ratings
    8.0
    80%
    16 Ratings

    Audio conferencing

    N/A
    0 Ratings
    9.0
    90%
    17 Ratings

    Video screen sharing

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Instant messaging

    N/A
    0 Ratings
    8.2
    82%
    13 Ratings

    Mobile apps

    Cisco Business Edition 4000

    Feature Set Not Supported
    N/A
    8.8

    Cisco Business Edition 6000 (BE6000)

    88%
    Cisco Business Edition 6000 (BE6000) ranks higher in 2/2 features

    Mobile app for iOS

    N/A
    0 Ratings
    9.0
    90%
    12 Ratings

    Mobile app for Android

    N/A
    0 Ratings
    8.6
    86%
    12 Ratings

    Attribute Ratings

    • Cisco Business Edition 4000 is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    8.9

    Cisco Business Edition 4000

    89%
    6 Ratings
    8.7

    Cisco Business Edition 6000 (BE6000)

    87%
    18 Ratings

    Usability

    8.8

    Cisco Business Edition 4000

    88%
    4 Ratings
    8.2

    Cisco Business Edition 6000 (BE6000)

    82%
    1 Rating

    Support Rating

    8.7

    Cisco Business Edition 4000

    87%
    6 Ratings
    8.3

    Cisco Business Edition 6000 (BE6000)

    83%
    17 Ratings

    Likelihood to Recommend

    Cisco Business Edition 4000

    The availability of numerous subscription options is one of the most impressive features of Cisco Business Edition 4000. Businesses can purchase prepaid subscriptions for 1, 3, or 5 years, depending on their needs and budget. The Cisco Business Edition 4000, which is cloud-managed, is the phone system that the small-scaled industry has been waiting for. It seamlessly blends the old and modern, allowing [organizations] to meet their conventional communication demands while remaining compatible with cutting-edge communication technology.
    Pratham Radadiya | TrustRadius Reviewer

    Cisco Business Edition 6000 (BE6000)

    The Cisco BE6K solution is probably the best collaboration platform out there at the moment. Starting from application deployment using Prime Collaboration Deployment to [the] integration of the on-premises platform with cloud services, deployment, and administration [is] a breeze. The tight integration with Cisco endpoints and the ability to individually manage them also helps to ensure an unparalleled user experience. With Cisco CSR 14, administrative tasks like software upgrades and user onboarding have been made simpler. More could be done though to improve those 2 areas.
    Anonymous | TrustRadius Reviewer

    Pros

    Cisco Business Edition 4000

    • Easy use
    • Good performance for small businesses
    • Better durability compared to other vendors
    Mohammed Ilias SAIM | TrustRadius Reviewer

    Cisco Business Edition 6000 (BE6000)

    • Reliability
    • Unification of call and messaging services
    • Platform is now unified with Call Manager. If you know one Cisco phone system, you know them all.
    Steve Davis | TrustRadius Reviewer

    Cons

    Cisco Business Edition 4000

    • Increase the support for number of users on the platform.
    • Provide options for customer care and messaging.
    • Include redundancy options for the solution.
    Anonymous | TrustRadius Reviewer

    Cisco Business Edition 6000 (BE6000)

    • Only [things] [I] see we are planning to acquire other company where there is around 300 users and they are using other technology and our management is planning to move [that user] to BE6000 will it support more than 1000 users its a question for us.
    • As of now I [don't] see any issue with the BE6000 so far.
    Mohammed Ashfaq Hussain | TrustRadius Reviewer

    Pricing Details

    Cisco Business Edition 4000

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Cisco Business Edition 6000 (BE6000)

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Usability

    Cisco Business Edition 4000

    Cisco Business Edition 4000 8.8
    Based on 4 answers
    As it is a completely cloud-based product this is easy to access. We easily manage or access it from anywhere. It is very easy to deploy and easy to manage and use. Its mobile device integration feature is very good and we loved it. It is ideal for remote access.
    Anonymous | TrustRadius Reviewer

    Cisco Business Edition 6000 (BE6000)

    Cisco Business Edition 6000 (BE6000) 8.2
    Based on 1 answer
    BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
    Oleksandr Tsapenko | TrustRadius Reviewer

    Support Rating

    Cisco Business Edition 4000

    Cisco Business Edition 4000 8.7
    Based on 6 answers
    The system has many options to give us support. The Cisco team is great and solves all the troubles that you could have too. This provides us with many possibilities to attack the troubles that we could have everywhere and at any time. I just need to contact the Support Team or check the help of the tool. So easy!
    Anonymous | TrustRadius Reviewer

    Cisco Business Edition 6000 (BE6000)

    Cisco Business Edition 6000 (BE6000) 8.3
    Based on 17 answers
    Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.
    Pratham Radadiya | TrustRadius Reviewer

    Alternatives Considered

    Cisco Business Edition 4000

    Cisco gives the best stability and performance approach for businesses. I think the branding plays a lot of importance here.
    Mohammed Ilias SAIM | TrustRadius Reviewer

    Cisco Business Edition 6000 (BE6000)

    This Cisco product can handle more information, can afford this all-in-one communication without a problem. It can be very strong even in the most difficult and full days of work at our organization. We have a strong collaboration with Cisco and have lots of its products including routers and this makes it easier to choose a Cisco product, not another product that can do almost what this Cisco Business Edition does.
    Orjola Jaupi | TrustRadius Reviewer

    Return on Investment

    Cisco Business Edition 4000

    • Optimal solution for small/medium organizations.
    • Lowers cost with reduced IT overheads and cloud management.
    • Rapid deploy model helps for fast setup.
    Anonymous | TrustRadius Reviewer

    Cisco Business Edition 6000 (BE6000)

    • This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
    • Faster deployment times, with pre-installed, ready to use applications.
    • Support for Hybrid Cloud helps easier migration to cloud, if necessary.
    Anonymous | TrustRadius Reviewer

    Add comparison