Cisco Business Edition 4000 (discontinued) vs. Cisco Business Edition 6000 (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Business Edition 4000 (discontinued)
Score 8.5 out of 10
N/A
Cisco Business Edition 4000 was a small business phone system designed to be easy-to-use and manage, and quick to deploy. It has been discontinued, and is superseded with functionality found in Webex Calling.N/A
Cisco Business Edition 6000 (discontinued)
Score 8.7 out of 10
N/A
Cisco Business Edition 6000 (BE6000) was a telephony and VoIP business phone with unified communications features from Cisco, targeted at SMBs. The product is discontinued, and superseded by functionality found in Cisco Webex Calling.N/A
Pricing
Cisco Business Edition 4000 (discontinued)Cisco Business Edition 6000 (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Business Edition 4000 (discontinued)Cisco Business Edition 6000 (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Business Edition 4000 (discontinued)Cisco Business Edition 6000 (discontinued)
Considered Both Products
Cisco Business Edition 4000 (discontinued)
Chose Cisco Business Edition 4000 (discontinued)
Cisco Business Edition 4000 is an simple to use, cloud-hosted system based on Cisco's IP telephony technology. It is a optimal solution for for SMB businesses and supports up to a maximum of 200 IP Phones. For customers looking for larger user group, Cisco BE 6000 or BE7000 …
Cisco Business Edition 6000 (discontinued)

No answer on this topic

Top Pros
Top Cons
Features
Cisco Business Edition 4000 (discontinued)Cisco Business Edition 6000 (discontinued)
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Cisco Business Edition 4000 (discontinued)
-
Ratings
Cisco Business Edition 6000 (discontinued)
8.7
18 Ratings
6% above category average
Hosted PBX00 Ratings8.210 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings9.216 Ratings
User templates00 Ratings8.417 Ratings
Call reports00 Ratings8.34 Ratings
Directory of employee names00 Ratings9.216 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Cisco Business Edition 4000 (discontinued)
-
Ratings
Cisco Business Edition 6000 (discontinued)
8.8
21 Ratings
5% above category average
Answering rules00 Ratings8.919 Ratings
Call recording00 Ratings9.115 Ratings
Call park00 Ratings8.819 Ratings
Call screening00 Ratings8.720 Ratings
Message alerts00 Ratings8.519 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Cisco Business Edition 4000 (discontinued)
-
Ratings
Cisco Business Edition 6000 (discontinued)
8.7
20 Ratings
5% above category average
Video conferencing00 Ratings9.219 Ratings
Audio conferencing00 Ratings8.920 Ratings
Video screen sharing00 Ratings8.21 Ratings
Instant messaging00 Ratings8.616 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Cisco Business Edition 4000 (discontinued)
-
Ratings
Cisco Business Edition 6000 (discontinued)
7.5
15 Ratings
10% below category average
Mobile app for iOS00 Ratings7.515 Ratings
Mobile app for Android00 Ratings7.614 Ratings
Best Alternatives
Cisco Business Edition 4000 (discontinued)Cisco Business Edition 6000 (discontinued)
Small Businesses
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 8.0 out of 10
CloudTalk
CloudTalk
Score 9.7 out of 10
Medium-sized Companies
Cisco Headsets
Cisco Headsets
Score 9.1 out of 10
CloudTalk
CloudTalk
Score 9.7 out of 10
Enterprises
Cisco Headsets
Cisco Headsets
Score 9.1 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Business Edition 4000 (discontinued)Cisco Business Edition 6000 (discontinued)
Likelihood to Recommend
8.6
(6 ratings)
8.7
(21 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
9.0
(5 ratings)
8.2
(1 ratings)
Support Rating
7.7
(6 ratings)
9.4
(19 ratings)
User Testimonials
Cisco Business Edition 4000 (discontinued)Cisco Business Edition 6000 (discontinued)
Likelihood to Recommend
Discontinued Products
The availability of numerous subscription options is one of the most impressive features of Cisco Business Edition 4000. Businesses can purchase prepaid subscriptions for 1, 3, or 5 years, depending on their needs and budget. The Cisco Business Edition 4000, which is cloud-managed, is the phone system that the small-scaled industry has been waiting for. It seamlessly blends the old and modern, allowing [organizations] to meet their conventional communication demands while remaining compatible with cutting-edge communication technology.
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Discontinued Products
Cisco Business Edition 6000 (BE6000) is well suited on small and medium sites that need entry-level voice and IP telephony capabilities, together
with powerful, easy-to-use collaboration tools. However , if a single user interface or VMware servers are deal breakers for you, I suggest another call system will likely be a better fit.
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Pros
Discontinued Products
  • Call routing
  • Voicemail
  • SIP Trunking
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Discontinued Products
  • provides phone support for many models of phones and conferencing devices
  • provides full telephony support for pretty much any phone requirement including call centre options
  • 911 service dialing options and tracking
  • bundle pricing on voice, phone and server licensing
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Cons
Discontinued Products
  • Integration with other vendors
  • More suitable GUI for newbies in IT
  • Integration with other Cisco products in term of WAN connections
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Discontinued Products
  • Include tools for inter-cluster migration, currently these are provided by 3rd parties
  • Improve the software upgrade process by automating the pre-upgrade and post-upgrade checks
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Likelihood to Renew
Discontinued Products
No answers on this topic
Discontinued Products
Happy with Cisco Business Edition 6000 (BE6000); works great for us and costs to maintain it are well in hand. it also fits our current and future requirements going forward.
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Usability
Discontinued Products
As it is a completely cloud-based product this is easy to access. We easily manage or access it from anywhere. It is very easy to deploy and easy to manage and use. Its mobile device integration feature is very good and we loved it. It is ideal for remote access.
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Discontinued Products
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
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Support Rating
Discontinued Products
The support once you have been able to actually connect with someone is great. The challenge is that it is very difficult at times to get someone from support at short notice to work with you, especially when you have a production impacting issue. I had a licensing issue that took me about 1 week to get support attention, once connected with them was resolved with two days.
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Discontinued Products
Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.
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Alternatives Considered
Discontinued Products
Cisco Business Edition 4000 is an simple to use, cloud-hosted system based on Cisco's IP telephony technology. It is a optimal solution for for SMB businesses and supports up to a maximum of 200 IP Phones. For customers looking for larger user group, Cisco BE 6000 or BE7000 would be a better option.
Read full review
Discontinued Products
Both Mitel and [Cisco Business Edition 6000 (BE6000)] allow the benefit of virtualization. If desired you could have an entirely virtual system. Cisco handles the virtualization a little better, however Mitel MiCollab is easier to integrate presence and calls. Cisco underlying architecture seems to be a little more stable, Mitel seems to be a little more user friendly. There are pros and cons and both are good solutions.
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Return on Investment
Discontinued Products
  • Optimal solution for small/medium organizations.
  • Lowers cost with reduced IT overheads and cloud management.
  • Rapid deploy model helps for fast setup.
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Discontinued Products
  • Been easy to scale as our business has grown and from acquisitions
  • Been pretty easy to maintain the software and upgrade it over its lifetime to date
  • Software and license renewals are pretty straight forward
  • Adding newer model hardware to the system is pretty straight forward
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ScreenShots