Cisco Business Edition 4000 (discontinued) vs. Cisco Business Edition 6000 (discontinued)

The availability of numerous subscription options is one of the most impressive features of Cisco Business Edition 4000. Businesses can purchase prepaid subscriptions for 1, 3, or 5 years, depending on their needs and budget. The Cisco Business Edition 4000, which is cloud-managed, is the phone system that the small-scaled industry has been waiting for. It seamlessly blends the old and modern, allowing [organizations] to meet their conventional communication demands while remaining compatible with cutting-edge communication technology.

Incentivized

Cisco Business Edition 6000 (BE6000) is well suited on small and medium sites that need entry-level voice and IP telephony capabilities, together
with powerful, easy-to-use collaboration tools. However , if a single user interface or VMware servers are deal breakers for you, I suggest another call system will likely be a better fit.

• Call routing
• Voicemail
• SIP Trunking

Incentivized

• provides phone support for many models of phones and conferencing devices
• provides full telephony support for pretty much any phone requirement including call centre options
• 911 service dialing options and tracking
• bundle pricing on voice, phone and server licensing

Incentivized

• Integration with other vendors
• More suitable GUI for newbies in IT
• Integration with other Cisco products in term of WAN connections

Incentivized

• Include tools for inter-cluster migration, currently these are provided by 3rd parties
• Improve the software upgrade process by automating the pre-upgrade and post-upgrade checks

Incentivized

Happy with Cisco Business Edition 6000 (BE6000); works great for us and costs to maintain it are well in hand. it also fits our current and future requirements going forward.

Incentivized

As it is a completely cloud-based product this is easy to access. We easily manage or access it from anywhere. It is very easy to deploy and easy to manage and use. Its mobile device integration feature is very good and we loved it. It is ideal for remote access.

Incentivized

BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.

Incentivized

The support once you have been able to actually connect with someone is great. The challenge is that it is very difficult at times to get someone from support at short notice to work with you, especially when you have a production impacting issue. I had a licensing issue that took me about 1 week to get support attention, once connected with them was resolved with two days.

Incentivized

Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.

Incentivized

Cisco Business Edition 4000 is an simple to use, cloud-hosted system based on Cisco's IP telephony technology. It is a optimal solution for for SMB businesses and supports up to a maximum of 200 IP Phones. For customers looking for larger user group, Cisco BE 6000 or BE7000 would be a better option.

Both Mitel and [Cisco Business Edition 6000 (BE6000)] allow the benefit of virtualization. If desired you could have an entirely virtual system. Cisco handles the virtualization a little better, however Mitel MiCollab is easier to integrate presence and calls. Cisco underlying architecture seems to be a little more stable, Mitel seems to be a little more user friendly. There are pros and cons and both are good solutions.

Incentivized

• Optimal solution for small/medium organizations.
• Lowers cost with reduced IT overheads and cloud management.
• Rapid deploy model helps for fast setup.

• Been easy to scale as our business has grown and from acquisitions
• Been pretty easy to maintain the software and upgrade it over its lifetime to date
• Software and license renewals are pretty straight forward
• Adding newer model hardware to the system is pretty straight forward

Incentivized