5 Ratings
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Score 8.1 out of 100
23 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

Cisco Business Edition 4000

Cisco BE 4000 is well suited for organizations with 200 or fewer users or looking to migrate remote offices with these many users, with requirements for basic calling and voicemail, which can be cloud managed and controlled. It provides the basic essential features as auto-attendant for reception, parking a call, holding a call and transferring calls to other departments, hunt groups for support, single number reach functionality for sales and marketing folks.
Anonymous | TrustRadius Reviewer

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) is well suited for midrange environments. If you want to silo your communication and collaboration environment is easy to implement without effecting your datacenter environment (Storage,vCPU,vRAM). You have your own little island with the BE6000. And with a second pair, you could easily cluster your environment and have a redundant solution.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

Cisco Business Edition 4000
Cisco Business Edition 6000 (BE6000)
7.8
Hosted PBX
Cisco Business Edition 4000
Cisco Business Edition 6000 (BE6000)
8.3
Multi-level Interactive Voice Response (IVR)
Cisco Business Edition 4000
Cisco Business Edition 6000 (BE6000)
8.2
User templates
Cisco Business Edition 4000
Cisco Business Edition 6000 (BE6000)
7.6
Call reports
Cisco Business Edition 4000
Cisco Business Edition 6000 (BE6000)
6.5
Directory of employee names
Cisco Business Edition 4000
Cisco Business Edition 6000 (BE6000)
8.5

Call Management

Cisco Business Edition 4000
Cisco Business Edition 6000 (BE6000)
7.5
Answering rules
Cisco Business Edition 4000
Cisco Business Edition 6000 (BE6000)
8.3
Call recording
Cisco Business Edition 4000
Cisco Business Edition 6000 (BE6000)
8.2
Call park
Cisco Business Edition 4000
Cisco Business Edition 6000 (BE6000)
8.0
Call screening
Cisco Business Edition 4000
Cisco Business Edition 6000 (BE6000)
6.7
Message alerts
Cisco Business Edition 4000
Cisco Business Edition 6000 (BE6000)
6.6

VoIP system collaboration

Cisco Business Edition 4000
Cisco Business Edition 6000 (BE6000)
8.5
Video conferencing
Cisco Business Edition 4000
Cisco Business Edition 6000 (BE6000)
7.9
Audio conferencing
Cisco Business Edition 4000
Cisco Business Edition 6000 (BE6000)
9.0
Video screen sharing
Cisco Business Edition 4000
Cisco Business Edition 6000 (BE6000)
8.2
Instant messaging
Cisco Business Edition 4000
Cisco Business Edition 6000 (BE6000)
8.8

Mobile apps

Cisco Business Edition 4000
Cisco Business Edition 6000 (BE6000)
7.9
Mobile app for iOS
Cisco Business Edition 4000
Cisco Business Edition 6000 (BE6000)
7.9
Mobile app for Android
Cisco Business Edition 4000
Cisco Business Edition 6000 (BE6000)
7.9

Pros

Cisco Business Edition 4000

  • IP Phones connection
  • Communication control
  • Phone calls and easy administration
Anonymous | TrustRadius Reviewer

Cisco Business Edition 6000 (BE6000)

  • It helps with easy installation and setup for new office / migration.
  • Supports Hybrid Cloud and on-prem deployments.
  • Scalable Solution - catering to upgrade from a legacy platform.
Anonymous | TrustRadius Reviewer

Cons

Cisco Business Edition 4000

  • Increase the support for number of users on the platform.
  • Provide options for customer care and messaging.
  • Include redundancy options for the solution.
Anonymous | TrustRadius Reviewer

Cisco Business Edition 6000 (BE6000)

  • Cost could always be lower, but you get a solid product for your investment
  • Licensing can still be confusing if you need multiple products on the appliance
  • Redundancy/DR
Eric Taylor | TrustRadius Reviewer

Usability

Cisco Business Edition 4000

No score
No answers yet
No answers on this topic

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) 8.2
Based on 1 answer
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
Oleksandr Tsapenko | TrustRadius Reviewer

Support Rating

Cisco Business Edition 4000

Cisco Business Edition 4000 8.2
Based on 2 answers
The system has many options to give us support. The Cisco team is great and solves all the troubles that you could have too. This provides us with many possibilities to attack the troubles that we could have everywhere and at any time. I just need to contact the Support Team or check the help of the tool. So easy!
Anonymous | TrustRadius Reviewer

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) 8.3
Based on 6 answers
Support for the Cisco Business Edition 6000 (BE6000) comes in the form of Cisco SmartNET or Cisco TAC Support. Cisco TAC Support thrives on providing an easy way to get support and they have never disappointed us, whether it was for hardware replacement or simple day-to-day questions that we needed answers to.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Business Edition 4000

Cisco Business Edition 4000 is an simple to use, cloud-hosted system based on Cisco's IP telephony technology. It is a optimal solution for for SMB businesses and supports up to a maximum of 200 IP Phones. For customers looking for larger user group, Cisco BE 6000 or BE7000 would be a better option.
Anonymous | TrustRadius Reviewer

Cisco Business Edition 6000 (BE6000)

We couldn't get the MiCollab to work properly. It always crashed. With Mitel, we couldn't change our provider to someone else that had more capability and less cost.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Business Edition 4000

  • Better communication
  • Control of IP phones
  • Easy management of calling the network
Anonymous | TrustRadius Reviewer

Cisco Business Edition 6000 (BE6000)

  • This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
  • Faster deployment times, with pre-installed, ready to use applications.
  • Support for Hybrid Cloud helps easier migration to cloud, if necessary.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Business Edition 4000

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Business Edition 6000 (BE6000)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Business Edition 4000
7.7
Cisco Business Edition 6000 (BE6000)
8.6

Usability

Cisco Business Edition 4000
Cisco Business Edition 6000 (BE6000)
8.2

Support Rating

Cisco Business Edition 4000
8.2
Cisco Business Edition 6000 (BE6000)
8.3

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