Cisco Business Edition 4000 (discontinued) vs. Cisco Headsets

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Business Edition 4000 (discontinued)
Score 8.9 out of 10
N/A
Cisco Business Edition 4000 was a small business phone system designed to be easy-to-use and manage, and quick to deploy. It has been discontinued, and is superseded with functionality found in Webex Calling.N/A
Cisco Headsets
Score 9.0 out of 10
N/A
Cisco Headsets are designed to help users stay connected wherever they work. Whether working at home, at the office, or on the go, the headset helps users stay focused on what's important. The professional headsets are built to deliver exceptional audio and are integrated with the Webex platform for seamless collaboration and simple management. Bluetooth wireless, DECT, or wired headsets are available.N/A
Pricing
Cisco Business Edition 4000 (discontinued)Cisco Headsets
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Business Edition 4000 (discontinued)Cisco Headsets
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Business Edition 4000 (discontinued)Cisco Headsets
Top Pros
Top Cons
Best Alternatives
Cisco Business Edition 4000 (discontinued)Cisco Headsets
Small Businesses
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 9.7 out of 10
Zoom Workplace
Zoom Workplace
Score 8.2 out of 10
Medium-sized Companies
Cisco Headsets
Cisco Headsets
Score 9.0 out of 10
Cisco Room Series
Cisco Room Series
Score 9.1 out of 10
Enterprises
Cisco Headsets
Cisco Headsets
Score 9.0 out of 10
Cisco Room Series
Cisco Room Series
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Business Edition 4000 (discontinued)Cisco Headsets
Likelihood to Recommend
8.4
(6 ratings)
8.7
(71 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(2 ratings)
Usability
9.1
(5 ratings)
9.1
(1 ratings)
Support Rating
7.4
(6 ratings)
7.7
(3 ratings)
User Testimonials
Cisco Business Edition 4000 (discontinued)Cisco Headsets
Likelihood to Recommend
Discontinued Products
The availability of numerous subscription options is one of the most impressive features of Cisco Business Edition 4000. Businesses can purchase prepaid subscriptions for 1, 3, or 5 years, depending on their needs and budget. The Cisco Business Edition 4000, which is cloud-managed, is the phone system that the small-scaled industry has been waiting for. It seamlessly blends the old and modern, allowing [organizations] to meet their conventional communication demands while remaining compatible with cutting-edge communication technology.
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Cisco
Being able to type and/or write while on the phone or listening to your PC on the headset is great! Also, they make single ear or dual ear. Dual ear headsets are great for the places where it is a bit louder you can hear what is coming across the headset.
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Pros
Discontinued Products
  • Call routing
  • Voicemail
  • SIP Trunking
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Cisco
  • Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing.
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Cons
Discontinued Products
  • Integration with other vendors
  • More suitable GUI for newbies in IT
  • Integration with other Cisco products in term of WAN connections
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Cisco
  • I am not sure why, but when I move my head sometimes it seems to pause whatever I am listening to. I cannot figure out why.
  • Easy Visible battery life.
  • My ears sometimes get really hot after using for over an hour straight.
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Likelihood to Renew
Discontinued Products
No answers on this topic
Cisco
Way easier to set up and manage. no fiddling with knobs, dials, and silly things like a physical receiver lifter that breaks easily. sound and call quality is great, no issues using day to day. only thing is that the price is a premium, but for us its worth it for the advantages that come with the ecosystem.
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Usability
Discontinued Products
As it is a completely cloud-based product this is easy to access. We easily manage or access it from anywhere. It is very easy to deploy and easy to manage and use. Its mobile device integration feature is very good and we loved it. It is ideal for remote access.
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Cisco
I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.
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Support Rating
Discontinued Products
The support once you have been able to actually connect with someone is great. The challenge is that it is very difficult at times to get someone from support at short notice to work with you, especially when you have a production impacting issue. I had a licensing issue that took me about 1 week to get support attention, once connected with them was resolved with two days.
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Cisco
Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.
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Alternatives Considered
Discontinued Products
Cisco Business Edition 4000 is an simple to use, cloud-hosted system based on Cisco's IP telephony technology. It is a optimal solution for for SMB businesses and supports up to a maximum of 200 IP Phones. For customers looking for larger user group, Cisco BE 6000 or BE7000 would be a better option.
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Cisco
I usually use community apps and websites. I operate multiple channels and audio rooms and that's where Cisco Headsets helps me out w.r.t the hardware part. My audio-rooms have become more engaging and my webinars are clear when I pre-record them. Even when live, everything seems to work fine. Earlier I was using another vendor's headsets but I had problem with the mic however with Cisco Headsets, my modulation part is going on quite well and I think that I'll also give a positive review about the product in my IT teams internal survey.
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Return on Investment
Discontinued Products
  • Optimal solution for small/medium organizations.
  • Lowers cost with reduced IT overheads and cloud management.
  • Rapid deploy model helps for fast setup.
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Cisco
  • Clear audio quality has been a big positive with more employees engaging in meetings & conference calls.
  • Unidirectional [microphones] are designed to hone in on the user's voice & simultaneously minimize background noise.
  • Lightweight comfort is really ideal for long calls.
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ScreenShots

Cisco Headsets Screenshots

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