Cisco Business Edition 6000 (discontinued) vs. Cisco Business Edition 7000 (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Business Edition 6000 (discontinued)
Score 8.6 out of 10
N/A
Cisco Business Edition 6000 (BE6000) was a telephony and VoIP business phone with unified communications features from Cisco, targeted at SMBs. The product is discontinued, and superseded by functionality found in Cisco Webex Calling.N/A
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
N/A
Cisco Business Edition 7000 was a collaboration and universal communication, VOIP / telephony, conferencing and messaging platform for enterprises of 1000 to 5000 employees. It has been discontinued, and is superseded by functionality found in Webex Calling.N/A
Pricing
Cisco Business Edition 6000 (discontinued)Cisco Business Edition 7000 (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Business Edition 6000 (discontinued)Cisco Business Edition 7000 (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Business Edition 6000 (discontinued)Cisco Business Edition 7000 (discontinued)
Considered Both Products
Cisco Business Edition 6000 (discontinued)

No answer on this topic

Cisco Business Edition 7000 (discontinued)
Chose Cisco Business Edition 7000 (discontinued)
It is more scalable and has more applications. However, that also depends on the customer environment and requirements.
Top Pros
Top Cons
Features
Cisco Business Edition 6000 (discontinued)Cisco Business Edition 7000 (discontinued)
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
8.6
18 Ratings
8% above category average
Cisco Business Edition 7000 (discontinued)
-
Ratings
Hosted PBX8.110 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)9.116 Ratings00 Ratings
User templates8.417 Ratings00 Ratings
Call reports8.34 Ratings00 Ratings
Directory of employee names9.116 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
8.8
21 Ratings
6% above category average
Cisco Business Edition 7000 (discontinued)
-
Ratings
Answering rules8.819 Ratings00 Ratings
Call recording9.115 Ratings00 Ratings
Call park8.819 Ratings00 Ratings
Call screening8.920 Ratings00 Ratings
Message alerts8.419 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
8.7
20 Ratings
9% above category average
Cisco Business Edition 7000 (discontinued)
-
Ratings
Video conferencing9.119 Ratings00 Ratings
Audio conferencing8.920 Ratings00 Ratings
Video screen sharing8.21 Ratings00 Ratings
Instant messaging8.616 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
7.3
15 Ratings
10% below category average
Cisco Business Edition 7000 (discontinued)
-
Ratings
Mobile app for iOS7.315 Ratings00 Ratings
Mobile app for Android7.314 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
-
Ratings
Cisco Business Edition 7000 (discontinued)
7.2
10 Ratings
9% below category average
Task Management00 Ratings7.710 Ratings
Gantt Charts00 Ratings7.18 Ratings
Scheduling00 Ratings6.98 Ratings
Workflow Automation00 Ratings8.08 Ratings
Mobile Access00 Ratings7.410 Ratings
Search00 Ratings6.58 Ratings
Visual planning tools00 Ratings7.16 Ratings
Communication
Comparison of Communication features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
-
Ratings
Cisco Business Edition 7000 (discontinued)
7.0
10 Ratings
14% below category average
Chat00 Ratings6.19 Ratings
Notifications00 Ratings7.39 Ratings
Discussions00 Ratings7.29 Ratings
Surveys00 Ratings8.37 Ratings
Internal knowledgebase00 Ratings7.39 Ratings
Integrates with GoToMeeting00 Ratings7.15 Ratings
Integrates with Gmail and Google Hangouts00 Ratings6.86 Ratings
Integrates with Outlook00 Ratings6.27 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
-
Ratings
Cisco Business Edition 7000 (discontinued)
7.5
10 Ratings
7% below category average
Versioning00 Ratings6.58 Ratings
Video files00 Ratings9.86 Ratings
Audio files00 Ratings8.18 Ratings
Document collaboration00 Ratings6.59 Ratings
Access control00 Ratings7.38 Ratings
Advanced security features00 Ratings8.410 Ratings
Integrates with Google Drive00 Ratings8.94 Ratings
Device sync00 Ratings4.68 Ratings
Best Alternatives
Cisco Business Edition 6000 (discontinued)Cisco Business Edition 7000 (discontinued)
Small Businesses
CloudTalk
CloudTalk
Score 9.3 out of 10
Avaza
Avaza
Score 9.7 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.3 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Business Edition 6000 (discontinued)Cisco Business Edition 7000 (discontinued)
Likelihood to Recommend
8.6
(21 ratings)
8.4
(11 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
8.2
(1 ratings)
-
(0 ratings)
Support Rating
9.4
(19 ratings)
-
(0 ratings)
User Testimonials
Cisco Business Edition 6000 (discontinued)Cisco Business Edition 7000 (discontinued)
Likelihood to Recommend
Discontinued Products
Cisco Business Edition 6000 (BE6000) is well suited on small and medium sites that need entry-level voice and IP telephony capabilities, together
with powerful, easy-to-use collaboration tools. However , if a single user interface or VMware servers are deal breakers for you, I suggest another call system will likely be a better fit.
Read full review
Discontinued Products
Cisco business edition are well suited for the environment where we need regular communication as they are easy to dial and has got great features. The product is well suited for both small business and large enterprises. Speed dial, good voice quality are key features of Cisco phones. They are not well suited in scenarios where we do not have LAN connectivity or internet. Sometimes we may face latency and jitteriness which is not good.
Read full review
Pros
Discontinued Products
  • provides phone support for many models of phones and conferencing devices
  • provides full telephony support for pretty much any phone requirement including call centre options
  • 911 service dialing options and tracking
  • bundle pricing on voice, phone and server licensing
Read full review
Discontinued Products
  • The platform supports up to 5,000 users connected at the same time in voice and video calls.
  • Everything is virtually deployed on Cisco servers with reliability.
  • Intuitive configuration and user-friendly web interface.
  • It has several types of IP phones and is compatible with legacy and multi-brand hardware with SIP protocol.
Read full review
Cons
Discontinued Products
  • Include tools for inter-cluster migration, currently these are provided by 3rd parties
  • Improve the software upgrade process by automating the pre-upgrade and post-upgrade checks
Read full review
Discontinued Products
  • More cloud based services need to be added to the default service package.
  • Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
  • It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
  • Call recording should be also built in.
Read full review
Likelihood to Renew
Discontinued Products
Happy with Cisco Business Edition 6000 (BE6000); works great for us and costs to maintain it are well in hand. it also fits our current and future requirements going forward.
Read full review
Discontinued Products
No answers on this topic
Usability
Discontinued Products
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
Read full review
Discontinued Products
No answers on this topic
Support Rating
Discontinued Products
Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.
Read full review
Discontinued Products
No answers on this topic
Alternatives Considered
Discontinued Products
Both Mitel and [Cisco Business Edition 6000 (BE6000)] allow the benefit of virtualization. If desired you could have an entirely virtual system. Cisco handles the virtualization a little better, however Mitel MiCollab is easier to integrate presence and calls. Cisco underlying architecture seems to be a little more stable, Mitel seems to be a little more user friendly. There are pros and cons and both are good solutions.
Read full review
Discontinued Products
I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.
Read full review
Return on Investment
Discontinued Products
  • Been easy to scale as our business has grown and from acquisitions
  • Been pretty easy to maintain the software and upgrade it over its lifetime to date
  • Software and license renewals are pretty straight forward
  • Adding newer model hardware to the system is pretty straight forward
Read full review
Discontinued Products
  • It has allowed for mostly smooth communication from department to department/office to office.
  • It allows for saved phone # / last contact to appear quickly.
  • It has allowed for safety warnings/announcements to emerge all across every office so that everyone within the organization is on the same page about events when they occur.
Read full review
ScreenShots