<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
40 Ratings

Cisco Business Edition 6000 (BE6000)

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
40 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100
46 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Feature Set Ratings

    Cloud PBX

    8.3

    Cisco Business Edition 6000 (BE6000)

    83%

    Cisco Business Edition 7000

    Feature Set Not Supported
    N/A
    Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features

    Hosted PBX

    8.5
    85%
    8 Ratings
    N/A
    0 Ratings

    Multi-level Interactive Voice Response (IVR)

    8.7
    87%
    13 Ratings
    N/A
    0 Ratings

    User templates

    7.5
    75%
    14 Ratings
    N/A
    0 Ratings

    Call reports

    8.2
    82%
    4 Ratings
    N/A
    0 Ratings

    Directory of employee names

    8.4
    84%
    13 Ratings
    N/A
    0 Ratings

    Call Management

    7.7

    Cisco Business Edition 6000 (BE6000)

    77%

    Cisco Business Edition 7000

    Feature Set Not Supported
    N/A
    Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features

    Answering rules

    8.2
    82%
    16 Ratings
    N/A
    0 Ratings

    Call recording

    7.6
    76%
    12 Ratings
    N/A
    0 Ratings

    Call park

    7.7
    77%
    16 Ratings
    N/A
    0 Ratings

    Call screening

    6.5
    65%
    17 Ratings
    N/A
    0 Ratings

    Message alerts

    8.7
    87%
    16 Ratings
    N/A
    0 Ratings

    VoIP system collaboration

    8.3

    Cisco Business Edition 6000 (BE6000)

    83%

    Cisco Business Edition 7000

    Feature Set Not Supported
    N/A
    Cisco Business Edition 6000 (BE6000) ranks higher in 4/4 features

    Video conferencing

    8.0
    80%
    16 Ratings
    N/A
    0 Ratings

    Audio conferencing

    9.0
    90%
    17 Ratings
    N/A
    0 Ratings

    Video screen sharing

    8.2
    82%
    1 Rating
    N/A
    0 Ratings

    Instant messaging

    8.2
    82%
    13 Ratings
    N/A
    0 Ratings

    Mobile apps

    8.8

    Cisco Business Edition 6000 (BE6000)

    88%

    Cisco Business Edition 7000

    Feature Set Not Supported
    N/A
    Cisco Business Edition 6000 (BE6000) ranks higher in 2/2 features

    Mobile app for iOS

    9.0
    90%
    12 Ratings
    N/A
    0 Ratings

    Mobile app for Android

    8.6
    86%
    12 Ratings
    N/A
    0 Ratings

    Project Management

    Cisco Business Edition 6000 (BE6000)

    Feature Set Not Supported
    N/A
    6.8

    Cisco Business Edition 7000

    68%
    Cisco Business Edition 7000 ranks higher in 7/7 features

    Task Management

    N/A
    0 Ratings
    7.4
    74%
    8 Ratings

    Gantt Charts

    N/A
    0 Ratings
    7.1
    71%
    6 Ratings

    Scheduling

    N/A
    0 Ratings
    7.2
    72%
    6 Ratings

    Workflow Automation

    N/A
    0 Ratings
    7.2
    72%
    6 Ratings

    Mobile Access

    N/A
    0 Ratings
    6.3
    63%
    8 Ratings

    Search

    N/A
    0 Ratings
    6.8
    68%
    6 Ratings

    Visual planning tools

    N/A
    0 Ratings
    6.0
    60%
    5 Ratings

    Communication

    Cisco Business Edition 6000 (BE6000)

    Feature Set Not Supported
    N/A
    6.0

    Cisco Business Edition 7000

    60%
    Cisco Business Edition 7000 ranks higher in 8/8 features

    Chat

    N/A
    0 Ratings
    6.3
    63%
    7 Ratings

    Notifications

    N/A
    0 Ratings
    6.4
    64%
    7 Ratings

    Discussions

    N/A
    0 Ratings
    5.7
    57%
    7 Ratings

    Surveys

    N/A
    0 Ratings
    6.3
    63%
    6 Ratings

    Internal knowledgebase

    N/A
    0 Ratings
    6.2
    62%
    7 Ratings

    Integrates with GoToMeeting

    N/A
    0 Ratings
    5.4
    54%
    4 Ratings

    Integrates with Gmail and Google Hangouts

    N/A
    0 Ratings
    5.2
    52%
    5 Ratings

    Integrates with Outlook

    N/A
    0 Ratings
    6.4
    64%
    6 Ratings

    File Sharing & Management

    Cisco Business Edition 6000 (BE6000)

    Feature Set Not Supported
    N/A
    6.4

    Cisco Business Edition 7000

    64%
    Cisco Business Edition 7000 ranks higher in 8/8 features

    Versioning

    N/A
    0 Ratings
    5.6
    56%
    6 Ratings

    Video files

    N/A
    0 Ratings
    6.9
    69%
    6 Ratings

    Audio files

    N/A
    0 Ratings
    7.4
    74%
    7 Ratings

    Document collaboration

    N/A
    0 Ratings
    6.4
    64%
    8 Ratings

    Access control

    N/A
    0 Ratings
    5.9
    59%
    6 Ratings

    Advanced security features

    N/A
    0 Ratings
    7.0
    70%
    8 Ratings

    Integrates with Google Drive

    N/A
    0 Ratings
    5.1
    51%
    4 Ratings

    Device sync

    N/A
    0 Ratings
    6.9
    69%
    6 Ratings

    Attribute Ratings

    • Cisco Business Edition 6000 (BE6000) is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.7

    Cisco Business Edition 6000 (BE6000)

    87%
    18 Ratings
    8.0

    Cisco Business Edition 7000

    80%
    9 Ratings

    Usability

    8.2

    Cisco Business Edition 6000 (BE6000)

    82%
    1 Rating

    Cisco Business Edition 7000

    N/A
    0 Ratings

    Support Rating

    8.3

    Cisco Business Edition 6000 (BE6000)

    83%
    17 Ratings

    Cisco Business Edition 7000

    N/A
    0 Ratings

    Likelihood to Recommend

    Cisco Business Edition 6000 (BE6000)

    The Cisco BE6K solution is probably the best collaboration platform out there at the moment. Starting from application deployment using Prime Collaboration Deployment to [the] integration of the on-premises platform with cloud services, deployment, and administration [is] a breeze. The tight integration with Cisco endpoints and the ability to individually manage them also helps to ensure an unparalleled user experience. With Cisco CSR 14, administrative tasks like software upgrades and user onboarding have been made simpler. More could be done though to improve those 2 areas.
    Anonymous | TrustRadius Reviewer

    Cisco Business Edition 7000

    It supports around 8 to 10 collaboration applications. It's [cost-effective] considering [one-time] deployment.Helps in increasing productivity. Easy to deploy and manage platform.
    Alekh SK | TrustRadius Reviewer

    Pros

    Cisco Business Edition 6000 (BE6000)

    • Reliability
    • Unification of call and messaging services
    • Platform is now unified with Call Manager. If you know one Cisco phone system, you know them all.
    Steve Davis | TrustRadius Reviewer

    Cisco Business Edition 7000

    • All in one platform that includes all the Cisco UC services in one appliance.
    • All the services are ready to use and preconfigured.
    • Tools available improve productivity and user experience.
    Anonymous | TrustRadius Reviewer

    Cons

    Cisco Business Edition 6000 (BE6000)

    • Only [things] [I] see we are planning to acquire other company where there is around 300 users and they are using other technology and our management is planning to move [that user] to BE6000 will it support more than 1000 users its a question for us.
    • As of now I [don't] see any issue with the BE6000 so far.
    Mohammed Ashfaq Hussain | TrustRadius Reviewer

    Cisco Business Edition 7000

    • More cloud based services need to be added to the default service package.
    • Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
    • It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
    • Call recording should be also built in.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Cisco Business Edition 6000 (BE6000)

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Cisco Business Edition 7000

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Usability

    Cisco Business Edition 6000 (BE6000)

    Cisco Business Edition 6000 (BE6000) 8.2
    Based on 1 answer
    BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
    Oleksandr Tsapenko | TrustRadius Reviewer

    Cisco Business Edition 7000

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Cisco Business Edition 6000 (BE6000)

    Cisco Business Edition 6000 (BE6000) 8.3
    Based on 17 answers
    Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.
    Pratham Radadiya | TrustRadius Reviewer

    Cisco Business Edition 7000

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Cisco Business Edition 6000 (BE6000)

    This Cisco product can handle more information, can afford this all-in-one communication without a problem. It can be very strong even in the most difficult and full days of work at our organization. We have a strong collaboration with Cisco and have lots of its products including routers and this makes it easier to choose a Cisco product, not another product that can do almost what this Cisco Business Edition does.
    Orjola Jaupi | TrustRadius Reviewer

    Cisco Business Edition 7000

    I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Cisco Business Edition 6000 (BE6000)

    • This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
    • Faster deployment times, with pre-installed, ready to use applications.
    • Support for Hybrid Cloud helps easier migration to cloud, if necessary.
    Anonymous | TrustRadius Reviewer

    Cisco Business Edition 7000

    • We were able to sell it to many customers and has proved beneficial always.
    • Less number of complaints.
    • Amazing support from Cisco TAC.
    Ujjwal Goel | TrustRadius Reviewer

    Add comparison