Cisco Business Edition 6000 (discontinued) vs. Polycom RealPresence Immersive Studio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Business Edition 6000 (discontinued)
Score 8.6 out of 10
N/A
Cisco Business Edition 6000 (BE6000) was a telephony and VoIP business phone with unified communications features from Cisco, targeted at SMBs. The product is discontinued, and superseded by functionality found in Cisco Webex Calling.N/A
Polycom RealPresence Immersive Studio
Score 7.9 out of 10
N/A
Polycom RealPresence Immersive Studio is a video conferencing and collaboration solution designed to facilitate a lifelike, across-the-table experience.N/A
Pricing
Cisco Business Edition 6000 (discontinued)Polycom RealPresence Immersive Studio
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Business Edition 6000 (discontinued)Polycom RealPresence Immersive Studio
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Business Edition 6000 (discontinued)Polycom RealPresence Immersive Studio
Top Pros
Top Cons
Features
Cisco Business Edition 6000 (discontinued)Polycom RealPresence Immersive Studio
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
8.6
18 Ratings
5% above category average
Polycom RealPresence Immersive Studio
-
Ratings
Hosted PBX8.210 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)9.216 Ratings00 Ratings
User templates8.417 Ratings00 Ratings
Call reports8.34 Ratings00 Ratings
Directory of employee names9.216 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
8.8
21 Ratings
4% above category average
Polycom RealPresence Immersive Studio
-
Ratings
Answering rules8.919 Ratings00 Ratings
Call recording9.115 Ratings00 Ratings
Call park8.819 Ratings00 Ratings
Call screening8.820 Ratings00 Ratings
Message alerts8.519 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
8.7
20 Ratings
5% above category average
Polycom RealPresence Immersive Studio
-
Ratings
Video conferencing9.219 Ratings00 Ratings
Audio conferencing8.920 Ratings00 Ratings
Video screen sharing8.21 Ratings00 Ratings
Instant messaging8.616 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
7.4
15 Ratings
12% below category average
Polycom RealPresence Immersive Studio
-
Ratings
Mobile app for iOS7.415 Ratings00 Ratings
Mobile app for Android7.414 Ratings00 Ratings
Best Alternatives
Cisco Business Edition 6000 (discontinued)Polycom RealPresence Immersive Studio
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
Zoom
Zoom
Score 8.2 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.5 out of 10
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Business Edition 6000 (discontinued)Polycom RealPresence Immersive Studio
Likelihood to Recommend
8.6
(21 ratings)
5.0
(3 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
8.2
(1 ratings)
-
(0 ratings)
Support Rating
9.4
(19 ratings)
-
(0 ratings)
User Testimonials
Cisco Business Edition 6000 (discontinued)Polycom RealPresence Immersive Studio
Likelihood to Recommend
Discontinued Products
Cisco Business Edition 6000 (BE6000) is well suited on small and medium sites that need entry-level voice and IP telephony capabilities, together
with powerful, easy-to-use collaboration tools. However , if a single user interface or VMware servers are deal breakers for you, I suggest another call system will likely be a better fit.
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Poly
I find Polycom RealPresence to be useful when having one on one conversations in purpose built rooms for video conferencing. That is where the quality of the product shines. However, I dislike using Polycom Real Presence for any sort of content sharing because of the issues around resolution.If I need to share content of any kind, I prefer to use other teleconferencing solutions.
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Pros
Discontinued Products
  • provides phone support for many models of phones and conferencing devices
  • provides full telephony support for pretty much any phone requirement including call centre options
  • 911 service dialing options and tracking
  • bundle pricing on voice, phone and server licensing
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Poly
  • Allows video conferencing with eagle eye view on the speaker
  • Crystal clear audio and video with zero lagging and freezing
  • Very fast connections to the conferences
Read full review
Cons
Discontinued Products
  • Include tools for inter-cluster migration, currently these are provided by 3rd parties
  • Improve the software upgrade process by automating the pre-upgrade and post-upgrade checks
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Poly
  • Back end setup isn't very intuitive.
  • Every now and then we get a delay when conferencing and using multiple features.
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Likelihood to Renew
Discontinued Products
Happy with Cisco Business Edition 6000 (BE6000); works great for us and costs to maintain it are well in hand. it also fits our current and future requirements going forward.
Read full review
Poly
No answers on this topic
Usability
Discontinued Products
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
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Poly
No answers on this topic
Support Rating
Discontinued Products
Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.
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Poly
No answers on this topic
Alternatives Considered
Discontinued Products
Both Mitel and [Cisco Business Edition 6000 (BE6000)] allow the benefit of virtualization. If desired you could have an entirely virtual system. Cisco handles the virtualization a little better, however Mitel MiCollab is easier to integrate presence and calls. Cisco underlying architecture seems to be a little more stable, Mitel seems to be a little more user friendly. There are pros and cons and both are good solutions.
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Poly
Polycom RealPresence is really only the preferred teleconferencing solution when using a purpose built room for a scheduled face to face meeting. For ad hoc video meetings, Hangouts, Skype, and Slack all provide fewer friction points for average use cases. In fact, as Google accounts are nearly ubiquitous at this point, Hangouts has almost become the de facto standard for ad hoc video conferencing amongst our users.
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Return on Investment
Discontinued Products
  • Been easy to scale as our business has grown and from acquisitions
  • Been pretty easy to maintain the software and upgrade it over its lifetime to date
  • Software and license renewals are pretty straight forward
  • Adding newer model hardware to the system is pretty straight forward
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Poly
  • Personally we have not gotten our money's worth, but this is not Polycom's fault, it is because users found it difficult to use.
  • As for me personally, I used it for video conferencing, but my job was to make sure that it was operational for video conferencing.
  • As stated earlier, even though I found it very easy to use, my users did not, and as such tended to video conference with other apps.
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ScreenShots