Cisco Business Edition 6000 (BE6000) vs Polycom RealPresence Immersive Studio

Likelihood to Recommend

Cisco Business Edition 6000 (BE6000) is well suited for midrange environments. If you want to silo your communication and collaboration environment is easy to implement without effecting your datacenter environment (Storage,vCPU,vRAM). You have your own little island with the BE6000. And with a second pair, you could easily cluster your environment and have a redundant solution.

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Verified User

Professional in Information Technology

Financial Services Company, 201-500 employees

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I find Polycom RealPresence to be useful when having one on one conversations in purpose built rooms for video conferencing. That is where the quality of the product shines. However, I dislike using Polycom Real Presence for any sort of content sharing because of the issues around resolution.If I need to share content of any kind, I prefer to use other teleconferencing solutions.

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Verified User

Engineer in Research & Development

Pharmaceuticals Company, 5001-10,000 employees

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Feature Rating Comparison

Cisco Business Edition 6000 (BE6000)

Polycom RealPresence Immersive Studio

Hosted PBX

Multi-level Interactive Voice Response (IVR)

User templates

Call reports

Directory of employee names

Cisco Business Edition 6000 (BE6000)

Polycom RealPresence Immersive Studio

Answering rules

Call recording

Call park

Call screening

Message alerts

Cisco Business Edition 6000 (BE6000)

Polycom RealPresence Immersive Studio

Video conferencing

Audio conferencing

Video screen sharing

Instant messaging

Cisco Business Edition 6000 (BE6000)

Polycom RealPresence Immersive Studio

Mobile app for iOS

Mobile app for Android

Pros

It helps with easy installation and setup for new office / migration.
Supports Hybrid Cloud and on-prem deployments.
Scalable Solution - catering to upgrade from a legacy platform.

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Verified User

Contributor in Engineering

Telecommunications Company, 1001-5000 employees

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Allows video conferencing with eagle eye view on the speaker
Crystal clear audio and video with zero lagging and freezing
Very fast connections to the conferences

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Michael Timms

IT Specialist

iQorTelecommunications, 10,001+ employees

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Cons

Cost could always be lower, but you get a solid product for your investment
Licensing can still be confusing if you need multiple products on the appliance
Redundancy/DR

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Eric Taylor

VoIP Network Administrator

Penn State UniversityHigher Education, 10,001+ employees

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Back end setup isn't very intuitive.
Every now and then we get a delay when conferencing and using multiple features.

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Verified User

Account Manager in Customer Service

Information Technology and Services Company, 1-10 employees

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Usability

Cisco Business Edition 6000 (BE6000) 8.2

Based on 1 answer

BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.

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Oleksandr Tsapenko

Business Development Manager/Product manager

Wise IT UkraineInformation Technology & Services, 11-50 employees

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No score

No answers yet

No answers on this topic

Support Rating

Cisco Business Edition 6000 (BE6000) 8.3

Based on 6 answers

Support for the Cisco Business Edition 6000 (BE6000) comes in the form of Cisco SmartNET or Cisco TAC Support. Cisco TAC Support thrives on providing an easy way to get support and they have never disappointed us, whether it was for hardware replacement or simple day-to-day questions that we needed answers to.

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Verified User

Employee in Information Technology

Automotive Company, 10,001+ employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

We couldn't get the MiCollab to work properly. It always crashed. With Mitel, we couldn't change our provider to someone else that had more capability and less cost.

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Verified User

Director in Information Technology

Higher Education Company, 201-500 employees

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Polycom RealPresence is really only the preferred teleconferencing solution when using a purpose built room for a scheduled face to face meeting. For ad hoc video meetings, Hangouts, Skype, and Slack all provide fewer friction points for average use cases. In fact, as Google accounts are nearly ubiquitous at this point, Hangouts has almost become the de facto standard for ad hoc video conferencing amongst our users.

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Verified User

Engineer in Research & Development

Pharmaceuticals Company, 5001-10,000 employees

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Return on Investment

This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
Faster deployment times, with pre-installed, ready to use applications.
Support for Hybrid Cloud helps easier migration to cloud, if necessary.

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Verified User

Contributor in Engineering

Telecommunications Company, 1001-5000 employees

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Personally we have not gotten our money's worth, but this is not Polycom's fault, it is because users found it difficult to use.
As for me personally, I used it for video conferencing, but my job was to make sure that it was operational for video conferencing.
As stated earlier, even though I found it very easy to use, my users did not, and as such tended to video conference with other apps.

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Michael Timms

IT Specialist

iQorTelecommunications, 10,001+ employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Cisco Business Edition 6000 (BE6000)

Polycom RealPresence Immersive Studio

Cisco Business Edition 6000 (BE6000)

Polycom RealPresence Immersive Studio

Cisco Business Edition 6000 (BE6000)

Polycom RealPresence Immersive Studio

Likelihood to Recommend