What users are saying about
Cisco Business Edition 6000 (BE6000)
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Top Rated
40 Ratings
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Based on 40 reviews and ratings
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.2 out of 100
Based on 19 reviews and ratings
Feature Set Ratings
Cloud PBX
8.3
Cisco Business Edition 6000 (BE6000)
83%

Polycom RealPresence Immersive Studio
Feature Set Not Supported
N/A
Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
Hosted PBX
8.5
85%
8 Ratings

N/A
0 Ratings
Multi-level Interactive Voice Response (IVR)
8.7
87%
13 Ratings

N/A
0 Ratings
User templates
7.5
75%
14 Ratings

N/A
0 Ratings
Call reports
8.2
82%
4 Ratings

N/A
0 Ratings
Directory of employee names
8.4
84%
13 Ratings

N/A
0 Ratings
Call Management
7.7
Cisco Business Edition 6000 (BE6000)
77%

Polycom RealPresence Immersive Studio
Feature Set Not Supported
N/A
Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
Answering rules
8.2
82%
16 Ratings

N/A
0 Ratings
Call recording
7.6
76%
12 Ratings

N/A
0 Ratings
Call park
7.7
77%
16 Ratings

N/A
0 Ratings
Call screening
6.5
65%
17 Ratings

N/A
0 Ratings
Message alerts
8.7
87%
16 Ratings

N/A
0 Ratings
VoIP system collaboration
8.3
Cisco Business Edition 6000 (BE6000)
83%

Polycom RealPresence Immersive Studio
Feature Set Not Supported
N/A
Cisco Business Edition 6000 (BE6000) ranks higher in 4/4 features
Cisco Business Edition 6000 (BE6000) ranks higher in 4/4 features
Video conferencing
8.0
80%
16 Ratings

N/A
0 Ratings
Audio conferencing
9.0
90%
17 Ratings

N/A
0 Ratings
Video screen sharing
8.2
82%
1 Rating

N/A
0 Ratings
Instant messaging
8.2
82%
13 Ratings

N/A
0 Ratings
Mobile apps
8.8
Cisco Business Edition 6000 (BE6000)
88%

Polycom RealPresence Immersive Studio
Feature Set Not Supported
N/A
Cisco Business Edition 6000 (BE6000) ranks higher in 2/2 features
Cisco Business Edition 6000 (BE6000) ranks higher in 2/2 features
Mobile app for iOS
9.0
90%
12 Ratings

N/A
0 Ratings
Mobile app for Android
8.6
86%
12 Ratings

N/A
0 Ratings
Attribute Ratings
- Cisco Business Edition 6000 (BE6000) is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.7
Cisco Business Edition 6000 (BE6000)
87%
18 Ratings

5.0
Polycom RealPresence Immersive Studio
50%
3 Ratings
Usability
8.2
Cisco Business Edition 6000 (BE6000)
82%
1 Rating

Polycom RealPresence Immersive Studio
N/A
0 Ratings
Support Rating
8.3
Cisco Business Edition 6000 (BE6000)
83%
17 Ratings

Polycom RealPresence Immersive Studio
N/A
0 Ratings
Likelihood to Recommend
Cisco Business Edition 6000 (BE6000)
The Cisco BE6K solution is probably the best collaboration platform out there at the moment. Starting from application deployment using Prime Collaboration Deployment to [the] integration of the on-premises platform with cloud services, deployment, and administration [is] a breeze. The tight integration with Cisco endpoints and the ability to individually manage them also helps to ensure an unparalleled user experience. With Cisco CSR 14, administrative tasks like software upgrades and user onboarding have been made simpler. More could be done though to improve those 2 areas.

Verified User
Manager in Information Technology
Information Technology & Services Company, 11-50 employeesPolycom RealPresence Immersive Studio
I find Polycom RealPresence to be useful when having one on one conversations in purpose built rooms for video conferencing. That is where the quality of the product shines. However, I dislike using Polycom Real Presence for any sort of content sharing because of the issues around resolution.If I need to share content of any kind, I prefer to use other teleconferencing solutions.

Verified User
Engineer in Research & Development
Pharmaceuticals Company, 5001-10,000 employeesPros
Cisco Business Edition 6000 (BE6000)
- Reliability
- Unification of call and messaging services
- Platform is now unified with Call Manager. If you know one Cisco phone system, you know them all.
Solutions Architect
SelfInformation Technology and Services, 11-50 employees
Polycom RealPresence Immersive Studio
- Allows video conferencing with eagle eye view on the speaker
- Crystal clear audio and video with zero lagging and freezing
- Very fast connections to the conferences
IT Specialist
iQorTelecommunications, 10,001+ employees
Cons
Cisco Business Edition 6000 (BE6000)
- Only [things] [I] see we are planning to acquire other company where there is around 300 users and they are using other technology and our management is planning to move [that user] to BE6000 will it support more than 1000 users its a question for us.
- As of now I [don't] see any issue with the BE6000 so far.
IT Support Specialist
Arenco Real EstateReal Estate, 501-1000 employees
Polycom RealPresence Immersive Studio
- Back end setup isn't very intuitive.
- Every now and then we get a delay when conferencing and using multiple features.

Verified User
Account Manager in Customer Service
Information Technology and Services Company, 1-10 employeesPricing Details
Cisco Business Edition 6000 (BE6000)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Polycom RealPresence Immersive Studio
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
Cisco Business Edition 6000 (BE6000)
Cisco Business Edition 6000 (BE6000) 8.2
Based on 1 answer
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
Business Development Manager/Product manager
Wise IT UkraineInformation Technology & Services, 11-50 employees
Polycom RealPresence Immersive Studio
No score
No answers yet
No answers on this topic
Support Rating
Cisco Business Edition 6000 (BE6000)
Cisco Business Edition 6000 (BE6000) 8.3
Based on 17 answers
Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.
Full Stack Engineer
CensusComputer Games, 501-1000 employees
Polycom RealPresence Immersive Studio
No score
No answers yet
No answers on this topic
Alternatives Considered
Cisco Business Edition 6000 (BE6000)
This Cisco product can handle more information, can afford this all-in-one communication without a problem. It can be very strong even in the most difficult and full days of work at our organization. We have a strong collaboration with Cisco and have lots of its products including routers and this makes it easier to choose a Cisco product, not another product that can do almost what this Cisco Business Edition does.
Specialist of Spectrum Policies and Broadband Development
Ministry of Infrastructure and EnergyTelecommunications, 51-200 employees
Polycom RealPresence Immersive Studio
Polycom RealPresence is really only the preferred teleconferencing solution when using a purpose built room for a scheduled face to face meeting. For ad hoc video meetings, Hangouts, Skype, and Slack all provide fewer friction points for average use cases. In fact, as Google accounts are nearly ubiquitous at this point, Hangouts has almost become the de facto standard for ad hoc video conferencing amongst our users.

Verified User
Engineer in Research & Development
Pharmaceuticals Company, 5001-10,000 employeesReturn on Investment
Cisco Business Edition 6000 (BE6000)
- This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
- Faster deployment times, with pre-installed, ready to use applications.
- Support for Hybrid Cloud helps easier migration to cloud, if necessary.

Verified User
Contributor in Engineering
Telecommunications Company, 1001-5000 employeesPolycom RealPresence Immersive Studio
- Personally we have not gotten our money's worth, but this is not Polycom's fault, it is because users found it difficult to use.
- As for me personally, I used it for video conferencing, but my job was to make sure that it was operational for video conferencing.
- As stated earlier, even though I found it very easy to use, my users did not, and as such tended to video conference with other apps.
IT Specialist
iQorTelecommunications, 10,001+ employees