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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Desk Series

    Score9.7 out of 10
    N/AA whiteboarding, videoconferencing and a second laptop display in one single device. The Cisco Desk Series delivers a collaboration experience to desks, in shared spaces, or small huddle spaces. Models include the Desk Pro, Desk, and Desk Mini. All Desk devices have advanced audio intelligence built in for distraction free meetings, a USB-C connection to pair devices wirelessly or dock a laptop.

    $5,495

    one-time fee **discounts available

    Zabbix

    Score8.5 out of 10
    N/AZabbix is an open-source network performance monitoring software. It includes prebuilt official and community-developed templates for integrating with networks, applications, and endpoints, and can automate some monitoring processes.N/A
    Pricing
    Cisco Desk SeriesZabbix
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Desk SeriesZabbix
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Cisco Desk SeriesZabbix
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Cisco Room Series
    Score8.6 out of 10
    Icinga
    Score9 out of 10
    Enterprises
    Cisco Webex DX80 (discontinued)
    Score9.1 out of 10
    HPE OneView
    Score6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Desk SeriesZabbix
    Likelihood to Recommend
    9.2
    (35 ratings)
    8.3
    (28 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.0
    (3 ratings)
    Usability
    8.2
    (1 ratings)
    8.6
    (4 ratings)
    Support Rating
    9.1
    (1 ratings)
    5.0
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    User Testimonials
    Cisco Desk SeriesZabbix
    Likelihood to Recommend
    Cisco
    The Cisco Desk Series is phenomenal at joining any medium I need to, like Webex, Microsoft Teams, Zoom, or Google Meet. Its AI-powered video and audio features enhance clarity, reduce background noise, and frame participants naturally. Ideal for hybrid meetings and focused calls, it’s less suited for purely casual, non-professional use.
    Read full review
    Zabbix
    Zabbix is great for monitoring your servers and seeing alerts when the system uses too much CPU or memory. This allowed the system Engineer to be proactive and add resources to these systems to avoid interrupting the services. Especially servers running operations applications and services. This is one of the best usages for Zabbix.
    Incentivized
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    Pros
    Cisco
    • So the product, you can use WebEx conferences as well as Microsoft Teams conferences. This is very good because in the past it was only built for WebEx, WebEx platforms but since a couple of months it's certificated for Microsoft Teams as well because many clients and partners have changed their collaboration platform and team Microsoft Teams is the most common platform in the business world today.
    Incentivized
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    Zabbix
    • Collecting hardware data - CPU, Memory, Network, and Disk Metrics are collected and reported on.
    • Flexible design - It is very easy to build out even very large environments via the templating system. You can also start where you are - network monitoring, server monitoring, etc. and then build it out from there as time and resources permit.
    • Provides a "plugin architecture" (via XML templates) to allow end users to extend it to monitor all kinds of equipment, software, or other metrics that are not already added into the software already.
    • Very complete documentation. Almost every aspect of Zabbix has been documented and reported on.
    • Cost - Zabbix is FOSS software and always free. Support is reasonably priced and readily available.
    Incentivized
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    Cons
    Cisco
    • Training Center, Event Center, and Support Center are separate products from Webex Meetings which should be one
    • Mac Outlook Plugin has some issues while syncing
    • Google calendar synchronization seems to be an issue while using it as clients do have google suite on the business side
    Incentivized
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    Zabbix
    • Creating an alert & its trigger can be made easier.
    • More VM-based data collection counters should be introduced to have better VM monitoring.
    • The raw counters collection agent in every node is relatively weak. It goes down often, which needs more stability.
    Incentivized
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    Likelihood to Renew
    Cisco
    Simple, Fantastic and always improving with software upgrades
    Incentivized
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    Zabbix
    It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.
    Incentivized
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    Usability
    Cisco
    RoomOS is simple and intuitive to use. USB-C connectivity makes connecting to a computer a simple task
    Incentivized
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    Zabbix
    I think every organization, especially the IT department, needs a tool like this. I know of another product like Zabbix that gives a similar or the same solution, but its range makes it very useful. You can see almost all the device info in one place: disk usage, disk space, network usage, etc.
    Incentivized
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    Support Rating
    Cisco
    I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
    Incentivized
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    Zabbix
    The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.
    Incentivized
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    Implementation Rating
    Cisco
    No answers on this topic
    Zabbix
    We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option. Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.
    Incentivized
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    Alternatives Considered
    Cisco
    We also have Zoom softphone that we use. We also have our Cisco IP communicators, which act as just a softphone of that desk phone, but we have Zoom, and we used to have Skype for Business. So those are the ones that we've dealt with in the past. I'd rather have Cisco over the other two. We already had the licenses for it, and we're already paying for it, so it's an added expense to use another company like Zoom before it was Skype for Business, now it's Teams. So we're AP for it, we have the licenses, let's use it. I like to save money. That's my motto.
    Incentivized
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    Zabbix
    We're using the Solarwinds suite as our global monitoring standard, but it is very complex and its licensing model makes it difficult to monitor a wide range of technologies. So, we're using Zabbix as a complement on our monitoring process. Zabbix is a way more flexible and has free integrations to a wide range of technologies. It is also more 'user friendly' and easy to manage.
    Incentivized
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    Return on Investment
    Cisco
    • For team work, projects are completed sooner and you can make a profit
    • Saving time and this means the possibility of more profit
    • If the number of projects is large, the investment will return quickly
    • The software license fee is too high
    Incentivized
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    Zabbix
    • Good ROI when trying to get ahead of network related problems instead of waiting for users to complain
    • Good ROI when doing upgrades or exploratory work on a neglected network
    • Good ROI when showing usage trends to management showing higher actual usage versus what was thought to be happening
    Read full review
    ScreenShots

    Cisco Desk Series Screenshots

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