TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Headsets

    Score9.1 out of 10
    N/ACisco Headsets are designed to help users stay connected wherever they work. Whether working at home, at the office, or on the go, the headset helps users stay focused on what's important. The professional headsets are built to deliver exceptional audio and are integrated with the Webex platform for seamless collaboration and simple management. Bluetooth wireless, DECT, or wired headsets are available.N/A

    konectar

    Score5 out of 10
    N/Akonectar's Virtual Engagement Platform platform is designed to enable users to organize online meetings and virtual advisory boards with Healthcare Professionals.N/A

    Pexip

    Score9.9 out of 10
    N/APexip (now including the former Videxio) is a video conferencing platform that combines enterprise communications and collaboration solutions in Virtual Meeting Rooms, or operates as a gateway between platforms. It allows people to use any communication or collaboration device or tool of their choice: traditional videoconferencing, Microsoft® Skype® for Business, personal and mobile devices, telephones, or simply any web browser.N/A
    Pricing
    Cisco HeadsetskonectarPexip
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco HeadsetskonectarPexip
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Cisco HeadsetskonectarPexip
    Considered Multiple Products
    Cisco
    No answer on this topic
    Aissel technologies
    No answer on this topic
    Pexip
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    69 Answers
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    92%
    Delivers good value for the price
    61 Answers
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    72 Answers
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    52 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    64 Answers
    No answers on this topic
    No answers on this topic
    Best Alternatives
    Cisco HeadsetskonectarPexip
    Small Businesses
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Cisco Room Series
    Score8.6 out of 10
    Cisco Room Series
    Score8.6 out of 10
    Cisco Room Series
    Score8.6 out of 10
    Enterprises
    Cisco Webex DX80 (discontinued)
    Score9 out of 10
    Cisco Webex DX80 (discontinued)
    Score9 out of 10
    Cisco Webex DX80 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Cisco HeadsetskonectarPexip
    Likelihood to Recommend
    8.9
    (87 ratings)
    10.0
    (1 ratings)
    9.0
    (5 ratings)
    Likelihood to Renew
    8.3
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    7.7
    (3 ratings)
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Ease of integration
    8.2
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco HeadsetskonectarPexip
    Likelihood to Recommend
    Cisco
    In my opinion, the headsets are well-suited for an environment with high background noise, and, specifically in open spaces, they allow you to isolate yourself very well during your call and to move around the deck without staying in your seat, thanks to the Bluetooth connection. I don't think it's less appropriate because it can be used everywhere.
    Incentivized
    Read full review
    Aissel technologies
    konectar has been a great tool to connect with HCP's during the pandemic time as we were not able to meet with them face to face. It was extremely important to use an application that is easy and compliant as well as cost effective. konectar VEP has served all the purpose. Great work!!
    Read full review
    Pexip
    This video meeting software is good for all those who want to collaborate with their teams on some serious business discussions and it provides the best quality of video without any interruption. Its features work perfectly well from recording to scheduling. But it is not favorable when someone is facing a weak internet connection.
    Incentivized
    Read full review
    Pros
    Cisco
    • Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing.
    Incentivized
    Read full review
    Aissel technologies
    • Robust.
    • High Quality video conference.
    • Screenshare.
    • No plug in or apps required.
    • Easy to use.
    • High quality audio.
    • Quick user adoption.
    Read full review
    Pexip
    • Ease of use - The product is extremely user-friendly
    • Being able to use many video conference devices with minimal hassle is a nice bonus.
    • The sound and video quality are some of the best I've experienced
    Incentivized
    Read full review
    Cons
    Cisco
    • They need to have the standard base be able to connect PC and Phone not one or the other
    • Figure out the bug that your headset keeps ringing from your PC or mobile even though you answered the phone
    • Create an over the ear or behind the headband design
    • Be able to record from the Desk Phone to the PC like Jabra
    Incentivized
    Read full review
    Aissel technologies
    No answers on this topic
    Pexip
    • It's hard to find anY cons. But perhaps, the "getting started" manual which is available, and they do send it when you first start, which is needless and far too big whould be replaced by a 15 minute videocall. That's so much better a way to go as no one has time to read so much anymore.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    Way easier to set up and manage. no fiddling with knobs, dials, and silly things like a physical receiver lifter that breaks easily. sound and call quality is great, no issues using day to day. only thing is that the price is a premium, but for us its worth it for the advantages that come with the ecosystem.
    Incentivized
    Read full review
    Aissel technologies
    No answers on this topic
    Pexip
    No answers on this topic
    Usability
    Cisco
    I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.
    Incentivized
    Read full review
    Aissel technologies
    It is one of the best platforms and is really easy to use. konectar VEP has been an excellent tool for internal meetings and external meetings as well. Since it has automated interactions, it becomes less work for our team not to take notes. It also has the recording feature so we have all the information needed all the time.
    Read full review
    Pexip
    No answers on this topic
    Reliability and Availability
    Cisco
    I would give it a 10 but the ringing on the base after you answer makes it unbearable at times. You have to unplug the USB or turn off the Bluetooth to get it to stop.
    Incentivized
    Read full review
    Aissel technologies
    No answers on this topic
    Pexip
    No answers on this topic
    Performance
    Cisco
    There is always room for improvement. There are times switching between devices can be slow, but for the most part, it works fine.
    Incentivized
    Read full review
    Aissel technologies
    No answers on this topic
    Pexip
    No answers on this topic
    Support Rating
    Cisco
    Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.
    Incentivized
    Read full review
    Aissel technologies
    Support is available anytime. [It has] all the cool features we need and also very easy to use. We have never faced any difficulty or problem from the day we started using the application. The screen share and the recording features work so smoothly. konectar VEP has been a great savior especially during the pandemic.
    Read full review
    Pexip
    Pexip Infinity's customer support function deserves a full score for their work. The ironic thing is, I have never had to deal with them at all, which means that their entire development team is actually a support team because they have crafted a product that the client never has to talk to them about; it is just that good and works seamlessly. There are very few products out there that works as easily as Pexip Infinity.
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    wish the firmware didn't take so long to install.
    Incentivized
    Read full review
    Aissel technologies
    No answers on this topic
    Pexip
    No answers on this topic
    Alternatives Considered
    Cisco
    The fact you can manage the Cisco Headsets as devices in admin control hub is awesome. You can push firmware updates etc. Overall audio quality from Headset speakers and microphone are hands down better than other 3rd parties at this point. The price is a premium, but you get what you paid for, quality audio.
    Read full review
    Aissel technologies
    We evaluated several vendors who could provide a robust and compliant virtual engagement platform. konectar VEP impressed us with a lot of different features we needed. We wanted a robust, compliant, cost effective, easy to use application. There are no add ons or plugins for konectar. It works with a single click and provides all the necessary features.
    Read full review
    Pexip
    Gotomeeting and WebEx are overpriced and quite old technologies in a market ripe for real change.
    Incentivized
    Read full review
    Scalability
    Cisco
    Seems like you would be able to install headsets across and entire company, so it is very scalable.
    Incentivized
    Read full review
    Aissel technologies
    No answers on this topic
    Pexip
    No answers on this topic
    Return on Investment
    Cisco
    • Durability and quality so less spending on replacing the product.
    • Helped me understand speakers words clearly with no voice breaks thus making me more reliable and professional, directly increasing my productivity and impacting business in a positive light.
    • Uniformity. Our organisation first pilot tested Cisco Headsets and soon we changed our other vendor because of its quality. So, now it's all Cisco.
    Incentivized
    Read full review
    Aissel technologies
    • No travel required.
    • Cost effective.
    • Easy adoption.
    • No IT overheads.
    Read full review
    Pexip
    • There is better collaboration in our team.
    • We don’t need to be present in the office to discuss something important as we can collaborate from almost anywhere.
    • We cannot add a large number of participants as it gets disturbed and the system gets clunky.
    Incentivized
    Read full review
    ScreenShots

    Cisco Headsets Screenshots

    Screenshot of CP-HS-WL-561-N-US Cisco Headset 561Screenshot of Headset 521Screenshot of CP-HS-W-522-USB Headset 522Screenshot of CP-HS-WL-561-S-US-and-CP-HS-WL-562-S-US Cisco Headset 561/562 Standard Base StationScreenshot of CP-HS-WL-562-S-US Cisco Headset 562 with Standard Base Station

    konectar Screenshots

    Screenshot of online meetings and virtual advisory boards with Healthcare Professionals.