What users are saying about
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114 Ratings

Cisco Meraki MX

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114 Ratings
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Score 9 out of 100
46 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Cisco Meraki MX

The Cisco MX series firewalls provide a high-quality product for small and mid-sized businesses. Its ease of use and GUI also are helpful for organizations where you don't have a certified CCNA expert on-site. The cloud management of the devices also provides a significant means for managing all locations from one centralized location with an easy process for swapping put units if ever necessary.
Anonymous | TrustRadius Reviewer

IBM Cloud Internet Services

IBM Cloud Internet Services is the best solution to provide security for your applications if you plan to integrate your applications with IBM Watson Services such as the Natural Language Classifier, Text-to-Speech, Speech-to-Text, Watson Assistant etc. These services are very easy to integrate and manage through IBM Cloud, and in turn, have out-of-the-box configurations for security provided by IBM Cloud Internet Services. It is not the best security solution to use if your applications are running on other cloud infrastructure providers' platforms
Ramindu Deshapriya | TrustRadius Reviewer

Feature Rating Comparison

Firewall

Cisco Meraki MX
8.3
IBM Cloud Internet Services
Identification Technologies
Cisco Meraki MX
8.4
IBM Cloud Internet Services
Visualization Tools
Cisco Meraki MX
8.3
IBM Cloud Internet Services
Content Inspection
Cisco Meraki MX
8.3
IBM Cloud Internet Services
Policy-based Controls
Cisco Meraki MX
8.5
IBM Cloud Internet Services
Active Directory and LDAP
Cisco Meraki MX
8.6
IBM Cloud Internet Services
Firewall Management Console
Cisco Meraki MX
8.7
IBM Cloud Internet Services
Reporting and Logging
Cisco Meraki MX
7.3
IBM Cloud Internet Services
VPN
Cisco Meraki MX
9.1
IBM Cloud Internet Services
High Availability
Cisco Meraki MX
9.1
IBM Cloud Internet Services
Stateful Inspection
Cisco Meraki MX
8.0
IBM Cloud Internet Services
Proxy Server
Cisco Meraki MX
7.1
IBM Cloud Internet Services

Pros

Cisco Meraki MX

  • The appliances are very, very easy to use. You could set one up for basic use with minimal documentation.
  • Intuitive menus in the Meraki Dashboard make traversing your options and finding what you need very easy.
  • Good support options and a healthy knowledge base with well-written guides.
Derek Benson | TrustRadius Reviewer

IBM Cloud Internet Services

  • Protection against online threats.
  • Domain management through IBM's intuitive interface.
  • Prevents interruptions caused by harmful traffic, while allowing good traffic, keeping websites, applications and APIs highly available and high performance.
Telmo Salazar | TrustRadius Reviewer

Cons

Cisco Meraki MX

  • Possible granular access to switchport settings when using VLAN's.
  • Wireless models could and should have advanced wireless functionality which is inherent in the Meraki AP devices.
  • More functionality and customization on the local access pages when device has not connected to the cloud yet.
Brent Marceaux | TrustRadius Reviewer

IBM Cloud Internet Services

  • Request proxying is done by way of DNS name resolution, which is inflexible.
  • Proxy services do not work on wildcard DNS entries.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Meraki MX

Cisco Meraki MX 8.7
Based on 3 answers
As we have it in place now, we will continue to keep it at our remote sites. Future expansion is something we are reviewing, and may well start with some of the larger switches as they seem to offer good performance and management at a reasonable price. Wireless is also something we're investing in and their devices are great for that.
James Martin | TrustRadius Reviewer

IBM Cloud Internet Services

No score
No answers yet
No answers on this topic

Usability

Cisco Meraki MX

Cisco Meraki MX 8.4
Based on 4 answers
The Cisco Meraki MX series is very easy to use. Setting up user VPN access, site to site VPN to tie multiple locations together and managing all your devices. You can even download the latest firmware and install without ever leaving the dashboard. Meraki is the very definition of easy to use
Wesley Bond | TrustRadius Reviewer

IBM Cloud Internet Services

No score
No answers yet
No answers on this topic

Support Rating

Cisco Meraki MX

Cisco Meraki MX 9.7
Based on 20 answers
I haven't ever had a bad experience with Meraki support. On the few occasions where I wasn't understanding the UI or needed some clarification about what a setting actually would do, I contacted them and they were very quickly able to provide help. Returns are simple and fast, too. We had to return a defective device one time and they shipped the replacement before we had even un-racked the one that was faulty. Unlike many other vendors, they didn't ask use to a do long list of scripted diagnostics, they just took my word for it that the device was broken and sent out a replacement immediately
Jane Updegraff | TrustRadius Reviewer

IBM Cloud Internet Services

No score
No answers yet
No answers on this topic

Implementation Rating

Cisco Meraki MX

Cisco Meraki MX 7.0
Based on 3 answers
Good product and simple to use.
James Martin | TrustRadius Reviewer

IBM Cloud Internet Services

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Meraki MX

The key to Cisco Meraki being the superior product is its ease of use and cloud managed portal. Although other products do offer more knobs, the simplistic design of the Meraki portal makes it easy for any user to integrate it into their new or existing networks. It really is a great product!
Anonymous | TrustRadius Reviewer

IBM Cloud Internet Services

IBM Cloud Internet Services edged out Cisco solutions in terms of quality of user experience and need to have flexibility in parameterizing the solution in global organization. Amazon cloud solutions are comparable to IBM solutions.
Anonymous | TrustRadius Reviewer

Scalability

Cisco Meraki MX

Cisco Meraki MX 9.4
Based on 19 answers
Actually my largest deployment is limited to 50 sites for a customer. I'm actually in a new one with the aim of deploy more than 1000 sites. I also can't give 10 because I don't know how it will work with many sites. But actually we already have more than 300 sites and the administration is still easy.
Julien Guffroy | TrustRadius Reviewer

IBM Cloud Internet Services

No score
No answers yet
No answers on this topic

Return on Investment

Cisco Meraki MX

  • Previously I managed Cisco ASA equipment and enjoyed these firewalls. The need to train other admins and deployment at MSP clients were at the top of my list for switching to Meraki MX. The learning curve is much less steep for new security admins and the central dashboard allows coolabritive efforts when admins are in different locations. Built-in change management makes it easy to see who made specific changes as changes are logged on the dashboard.
  • Other content filtering solutions that I have used had more bells and whistles, but given the cost, complexity, and management overhead, I am very pleased with Meraki’s solution.
Anonymous | TrustRadius Reviewer

IBM Cloud Internet Services

  • Reduced security configuration time for Internet of Things applications by more than 50%
  • Provided better security incident SLA for CouchDB databases via IBM Cloudant
  • Reduced security verification time for CloudFoundry applications by ~15%
Ramindu Deshapriya | TrustRadius Reviewer

Pricing Details

Cisco Meraki MX

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Meraki MX Editions & Modules

Edition
MX64$5951
MX67$6951
MX68$9951
MX84$1,9951
MX100$4,9951
MX250$9,9951
MX450$19,9951
  1. per appliance
Additional Pricing Details

IBM Cloud Internet Services

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IBM Cloud Internet Services Editions & Modules

Edition
IBM Cloud Internet Services - Standard$275.001
IBM Cloud Internet Services - EnterpriseCall
  1. per month, per domain
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Meraki MX
8.9
IBM Cloud Internet Services
7.3

Likelihood to Renew

Cisco Meraki MX
8.7
IBM Cloud Internet Services

Usability

Cisco Meraki MX
8.4
IBM Cloud Internet Services

Reliability and Availability

Cisco Meraki MX
9.1
IBM Cloud Internet Services

Performance

Cisco Meraki MX
9.1
IBM Cloud Internet Services

Support Rating

Cisco Meraki MX
9.7
IBM Cloud Internet Services

Implementation Rating

Cisco Meraki MX
7.0
IBM Cloud Internet Services

Scalability

Cisco Meraki MX
9.4
IBM Cloud Internet Services

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