What users are saying about
Cisco Meraki MX
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Top Rated
145 Ratings
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Based on 145 reviews and ratings
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.6 out of 100
Based on 17 reviews and ratings
Feature Set Ratings
- Untangle NG Firewall ranks higher in 1 feature set: Firewall
Firewall

8.4
Cisco Meraki MX
84%
9.5
Untangle NG Firewall
95%
Untangle NG Firewall ranks higher in 10/11 features
Untangle NG Firewall ranks higher in 10/11 features
Identification Technologies

8.4
84%
47 Ratings
8.0
80%
5 Ratings
Visualization Tools

8.6
86%
46 Ratings
9.4
94%
5 Ratings
Content Inspection

8.5
85%
46 Ratings
9.8
98%
5 Ratings
Policy-based Controls

8.1
81%
46 Ratings
9.4
94%
5 Ratings
Active Directory and LDAP

8.1
81%
39 Ratings
8.9
89%
5 Ratings
Firewall Management Console

8.2
82%
48 Ratings
9.9
99%
5 Ratings
Reporting and Logging

7.8
78%
49 Ratings
9.8
98%
5 Ratings
VPN

8.7
87%
47 Ratings
10.0
100%
5 Ratings
High Availability

8.8
88%
44 Ratings
10.0
100%
4 Ratings
Stateful Inspection

8.6
86%
42 Ratings
9.6
96%
5 Ratings
Proxy Server

8.4
84%
26 Ratings
10.0
100%
2 Ratings
Attribute Ratings
- Cisco Meraki MX is rated higher in 1 area: Support Rating
- Untangle NG Firewall is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
Likelihood to Recommend

9.0
Cisco Meraki MX
90%
73 Ratings
9.5
Untangle NG Firewall
95%
8 Ratings
Likelihood to Renew

9.0
Cisco Meraki MX
90%
3 Ratings
10.0
Untangle NG Firewall
100%
1 Rating
Usability

8.4
Cisco Meraki MX
84%
4 Ratings
Untangle NG Firewall
N/A
0 Ratings
Availability

9.1
Cisco Meraki MX
91%
2 Ratings
Untangle NG Firewall
N/A
0 Ratings
Performance

9.1
Cisco Meraki MX
91%
2 Ratings
Untangle NG Firewall
N/A
0 Ratings
Support Rating

8.4
Cisco Meraki MX
84%
21 Ratings
8.2
Untangle NG Firewall
82%
3 Ratings
Implementation Rating

7.0
Cisco Meraki MX
70%
3 Ratings
Untangle NG Firewall
N/A
0 Ratings
Product Scalability

8.8
Cisco Meraki MX
88%
39 Ratings
Untangle NG Firewall
N/A
0 Ratings
Likelihood to Recommend
Cisco Meraki MX
We run 30+ sites, we can easily identify when a site loses connectivity, and check the event log to see what the issue is. We have fail-over connections at all our sites and can proactively manage each of them under the portal. We had a connectivity issue in a rural area recently and were able to diagnose the fault instantly, disable the suspect device from connectivity and reboot the firewall and OT was back up and running within 5 mins.

Verified User
Professional in Information Technology
Renewables & Environment Company, 51-200 employeesUntangle NG Firewall
Untangle is very strong in the "traditional" sense of security. That means an edge appliance that either works with an existing router or is the router itself (recommended). This approach has also been adapted well to cloud environments in order to protect virtual servers and VDI workstations.As mentioned earlier, many schools are using cloud-based filtering for their 1:1 solutions for their students. This is an area where Untangle is unable to serve. Some have used an instance of Untangle in the cloud with VPN to serve their remote needs, but it is not the same as solutions that are designed for cloud-based filtering of devices without VPN.
IT Director
Legacy Christian AcademyPrimary/Secondary Education, 51-200 employees
Pros
Cisco Meraki MX
- The appliances are very, very easy to use. You could set one up for basic use with minimal documentation.
- Intuitive menus in the Meraki Dashboard make traversing your options and finding what you need very easy.
- Good support options and a healthy knowledge base with well-written guides.
Infrastructure, Network Administrator II
Dynamic AviationAviation & Aerospace, 501-1000 employees
Untangle NG Firewall
- Web Filtering is strong, and can also do application fingerprinting to allow Facebook, but not Facebook games. Secondly, a separate partition called a "rack" can be set up to give one subnet or group of users different web filtering policies than another. For example, teachers would get more freedom to browse the web than students at a school.
- Built-in SD-WAN connectivity as part of your license. IPSEC tunnel creation is also amazingly easy.
- Will install on any x86 hardware created in the last 5-10 years. Ram and processor requirements per user are very low.
- Reporting is phenomenal, however you can get death by details very easily.

Verified User
Professional in Information Technology
Logistics and Supply Chain Company, 1001-5000 employeesCons
Cisco Meraki MX
- As soon as network equipment is seen by the MX, it labels it, making it confusing as to if a device is rogue
- The reporting in the Client window is not real-time, [it's] not really accurate until some time has passed
- Individual client bandwidth usage seems to be inaccurate in the clients window

Verified User
Administrator in Information Technology
Retail Company, 51-200 employeesUntangle NG Firewall
- The full suite can be expensive for business but will be powerful enough.
- The full suite for home or small office isn't that bad of a price but may be out of reach for most home users but remember the basics are FREE so anyone can get started with it.
- I would like to see it promoted for mid to large businesses as I think it can handle it.

Verified User
Administrator in Information Technology
Hospital & Health Care Company, 11-50 employeesPricing Details
Cisco Meraki MX
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$595 per appliance
Cisco Meraki MX Editions & Modules
Edition
MX64 | $5951 |
---|---|
MX67 | $6951 |
MX68 | $9951 |
MX84 | $1,9951 |
MX100 | $4,9951 |
MX250 | $9,9951 |
MX450 | $19,9951 |
- per appliance
Additional Pricing Details
—Untangle NG Firewall
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$25 per month
Untangle NG Firewall Editions & Modules
On-premise Edition
z4 appliance | $2991 |
---|---|
z4w appliance | $3291 |
z4 Plus appliance | $399.001 |
z6 appliance | $1199.001 |
z12 appliance | $1999.001 |
z20 appliance | $3499.001 |
- one-time purchase
SaaS Edition
Open Source Firewall | $0.001 |
---|---|
NG Firewall Complete | $25.002 |
- free under the GNU General Public License (GPL)
- per month
Additional Pricing Details
—Likelihood to Renew
Cisco Meraki MX
Cisco Meraki MX 9.0
Based on 3 answers
As we have it in place now, we will continue to keep it at our remote sites. Future expansion is something we are reviewing, and may well start with some of the larger switches as they seem to offer good performance and management at a reasonable price. Wireless is also something we're investing in and their devices are great for that.
IT Manager
John Robertson ArchitectsArchitecture & Planning, 51-200 employees
Untangle NG Firewall
Untangle NG Firewall 10.0
Based on 1 answer
Service renewal is in Feb 2021. We will be renewing!

Verified User
Professional in Information Technology
Information Technology & Services Company, 51-200 employeesUsability
Cisco Meraki MX
Cisco Meraki MX 8.4
Based on 4 answers
The Cisco Meraki MX series is very easy to use. Setting up user VPN access, site to site VPN to tie multiple locations together and managing all your devices. You can even download the latest firmware and install without ever leaving the dashboard. Meraki is the very definition of easy to use
Director of Information Technology
Callaway CountyGovernment Administration, 51-200 employees
Untangle NG Firewall
No score
No answers yet
No answers on this topic
Support Rating
Cisco Meraki MX
Cisco Meraki MX 8.4
Based on 21 answers
I haven't ever had a bad experience with Meraki support. On the few occasions where I wasn't understanding the UI or needed some clarification about what a setting actually would do, I contacted them and they were very quickly able to provide help. Returns are simple and fast, too. We had to return a defective device one time and they shipped the replacement before we had even un-racked the one that was faulty. Unlike many other vendors, they didn't ask use to a do long list of scripted diagnostics, they just took my word for it that the device was broken and sent out a replacement immediately
Senior Systems Administrator
DRT Holdings, Inc.Aviation & Aerospace, 501-1000 employees
Untangle NG Firewall
Untangle NG Firewall 8.2
Based on 3 answers
I haven't used them much, but they did answer my question quickly.
Owner
Ingram Computer ServicesInformation Technology and Services, 1-10 employees
Implementation Rating
Cisco Meraki MX
Cisco Meraki MX 7.0
Based on 3 answers
Good product and simple to use.
IT Manager
John Robertson ArchitectsArchitecture & Planning, 51-200 employees
Untangle NG Firewall
No score
No answers yet
No answers on this topic
Alternatives Considered
Cisco Meraki MX
We continued using Cisco Meraki MX after taking over the client since they are familiar with it and enjoy the reporting it provides. We use pfSense for most new deployments as the controls it gives us are slightly better than the Cisco Meraki MX controls. That isn't to say Cisco Meraki MX is bad; it just isn't suitable for many of our clients that are multi-tenant, which is one of the weaker offerings from Meraki. For our clients that were already using Cisco Meraki MX when we adopted them, there was no reason to change, it does the job, and it does it well.
Owner and Lead Developer
Binary CocoaComputer & Network Security, 1-10 employees
Untangle NG Firewall
NG Firewall was much more friendly in terms of layout and ease of use, the apps section is familiar to anyone and the config while in a sort of odd order is very clearly laid out. I also appreciate Untangle's endless educational videos and the support can't be beat. Overall it was more of a complete package

Verified User
Administrator in Information Technology
Retail Company, 51-200 employeesScalability
Cisco Meraki MX
Cisco Meraki MX 8.8
Based on 39 answers
I've used MX devices in one location organizations, multi-building campuses, and multi-national organizations. All implementations can be easily managed with Meraki equipment thanks to the dashboard and cloud-based management features. Being able to seamlessly connect any site with any other via SD-WAN makes a large-scale deployment a straightforward project. [...] With the use of [...] virtual products, secure connectivity with cloud providers is like adding any other site.

Verified User
Professional in Information Technology
Information Technology & Services Company, 201-500 employeesUntangle NG Firewall
No score
No answers yet
No answers on this topic
Return on Investment
Cisco Meraki MX
- Previously I managed Cisco ASA equipment and enjoyed these firewalls. The need to train other admins and deployment at MSP clients were at the top of my list for switching to Meraki MX. The learning curve is much less steep for new security admins and the central dashboard allows coolabritive efforts when admins are in different locations. Built-in change management makes it easy to see who made specific changes as changes are logged on the dashboard.
- Other content filtering solutions that I have used had more bells and whistles, but given the cost, complexity, and management overhead, I am very pleased with Meraki’s solution.

Verified User
Engineer in Information Technology
Utilities Company, 51-200 employeesUntangle NG Firewall
- The positive is the savings in time the IT department has recouped by not having to continuously clean and maintain end point computers. Not to mention helping end user use their time more wisely by not wasting time on non-work related web activities.
- The only negative is complaints from end users about the restrictions.
Systems Technician
Preston Memorial HospitalHospital & Health Care, 201-500 employees