Cisco Meraki SD-WAN vs. Datadog

I believe it is well suited for "pop-up" offices of a small number of people. 5 to 10 is ideal. It can be setup with a minimum of involvement from the IT infrastructure group. It is a very simple way to connect a remote site securely and quickly with the confidence that the connection will be stable. I believe it is less suited for a large organization requiring complex routing and routing protocols. It only works with Meraki endpoints and so there must be Meraki firewalls at both ends. It cannot be used with IPSEC tunnels

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Datadog may be better suited for teams that have a more out-of-the-box infrastructure, on the primary platforms Datadog supports. You may also have better results if you have a bigger team dedicated to devops and/or a bigger budget. We found that trying to adapt it to our use case (small team, .NET on AWS Fargate) wasn't feasible. We continually ran into roadblocks that required us to dig through documentation (and at times, having to figure out some documentation was wrong), go back and forth with support, and in my opinion, waste money on excessive and unintended usages due to opaque pricing models and inaccurate usage reports, as well as broken/non-functional rate sampling controls.

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• I really like the firewalls and the access points, like the wireless ones. From a wireless access point perspective, we recently moved to the new MR57s, multi-gig bandwidth as well as Wi-Fi 6, which helps users connect wirelessly regardless of where they sit in the office. The experience they get doesn’t matter wherever they move—it’s fantastic. So we’ve moved from the previous iteration of Meraki Access Points to the new iteration, like two weeks ago, and we’ve seen a major shift in the user experience.

• The thing which Datadog does really well, one of them are its broad range of services integrations and features which makes it one step observability solution for all. We can monitor all types of our application, infrastructure, hosts, databases etc with Datadog.
• Its custom dashboard feature which helps us to visualize the data in a better way . It supports different types of charts through those charts we can create our dashboard more attractive.
• Its AI powered alerting capability though that we can easily identify the root cause and also it has a low noise alerting capability which means it correlated the similar type of issues.

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• I personally think that this particular place is on the logging side. I have seen where the event log is that what they call in terms of capturing all the log events is the area which I personally feel can actually be improved. Even this could be similar, like how I said about packet capture where you could have a flexibility of having a high level information or deep level regardless you should have that kind of option where you could also see the logging site as granular as per the requirement. So that's the area which I think is a bit little behind compared to other vendors.

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• Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
• I would appreciate more supportive examples for how to filter and view metrics in the explorer
• I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame

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Because so far the solution showed great stability during the time, easy to use and deploy. There is still room for improvements like adding a smarter way to manage the policies to apply to the tunneled traffic, today the way to configure and manage them is quite old style, It would be better an "object" oriented way to create them.

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Definitely will not revisit after our issues and, in my opinion, poor support.

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Its usable very well

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There are so many features that it can be hard to figure out where you need to go for your own use case. For example, RUM monitoring us buried in a "Digital Experience" sidebar setting when this is one of our key use cases that I sometimes struggle to find in the application. It appears that ECS + Fargate monitoring was recently released which is great because we had to build a lambda reporting solution for ephemeral task monitoring. But this new feature was never on my radar until I starting clicking around the application.

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Fast and efficient. The only issue currently is that the support is only overseas support and not in South Africa, which causes delays in resolution for some cases. Escalating issues is quite simple and the opening of new cases from the dashboard is easy. I have never had a support issue that could not be resolved.

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The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

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Documentation was difficult to work through, rollout was catastrophic (completely outage)

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We did a very stringent valuation a few years ago. And we evaluated probably about a dozen suppliers on paper that we evaluate just by capabilities. And, we of some other business criteria, and we whittled that down to a list of five. And out of those five, we brought four of those into our lab environment where we ran approximately 350 different test cases on, we really beat on it pretty heavily. And some of those other suppliers would've been companies like Fortinet Versa Networks Silver Peak, which is now owned by Hewlett Packard.

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Our logs are very important, and Datadog manages them exceptionally well. We frequently use Datadog services for our investigations. Use case: Monitor your apps, infrastructure, APIs, and user experience.


Key features:


Logs, metrics, and APM (Application Performance Monitoring)


Real-time alerting and dashboards


Supports Kubernetes, AWS, GCP, and other integrations


RUM (Real User Monitoring) and Synthetics





✅ Best for backend, server, and distributed systems monitoring.

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With the implementation of Cisco Meraki SD-WAN on our new site, this has enabled us to optimize the bandwidth of our 3 links. Thanks to this, updates pushed by Microsoft Intune, such as Microsoft CRM operations, are running smoothly. The same applies to SAP and our Teams meetings. And I almost forgot our Cisco telephone system.

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• Cisco Meraki SD-WAN gave us a new perspective on SDN, ZTP and other automation tools we didn't have before
• The sizing of Meraki MX series cannot compete very large and robust networks, only if we use virtual appliances. In this case, I would recommend on other vendors like Fortinet

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• Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
• Alerts allow us to remedy issues before our customers even know about them
• Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.

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