Cisco Meraki vMX vs. Skype (discontinued)

I think for us in our deployment model where it spoke to the hub, it certainly makes ideal sense. I would probably say with anyone that's signed in Azure or a cloud platform, obviously VMX appliance may not be suited. Anyone on Old Legacy MPLS may struggle to see a purpose for SD-WAN overlay of the top. But I think if you really want to introduce network communications that are low cost effective, solid in terms of availability and performance, a Meraki sdwan solution with the VMX appliance in the cloud is ideal.

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Having interacted with a new replacement tool, Microsoft Teams, it is challenging to recommend Skype, as it lacks some essential features, such as being less equipped with the latest updates, and it is not platform-independent, causing issues on PCs and phones, as well as during calls that might hinder work.

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• It handles load really well.
• It brings simplification to the whole piece of networking network, so it makes it simple for us to diagnose and troubleshoot issues put in place as changes.
• It has pretty good site to site firewall control.
• It works well in Azure, so it ticks all our boxes.

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• The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
• Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
• Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.

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• Client VPN: Cisco Meraki vMX in general needs to implement multiple VPN profiles/ group policies for client VPN
• Alerts: Cisco Meraki vMX in general should be more consistent in sending alerts. We should receive alarms instantly.
• Event logs: More in-depth event logs for all Meraki products, such as system crashes, etc.

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• Skype is a RESOURCE hog. People who have limited bandwidth will have poor call quality.
• It is hard to figure out how to use emojis and upload images in the chat.
• The background images do not fool anybody....it is clearly not your real background.

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I have given this rating as this need to give more than that as it's very helpful for us and makes our work more efficient and fast.

Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found.

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I am not aware of the current support level for Skype for business, as I have never used even though I have the product. However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.

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It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.

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Cisco Meraki vMX is great for small to medium businesses. It is easy to use with little out-of-the-box configuration. There is an easier learning curve on the Cisco Meraki vMX than on the SonicWall devices. We went with the Cisco Meraki vMX because we had the physical appliances already in place and the virtual appliance tied into our system seamlessly.

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We use Skype in combination with Grasshopper. While Grasshopper acts as a routing toll free number with extensions, if we are making calls directly, we do it through Skype. Skype's desktop and mobile apps are easier to use, and provide unlimited local calls at a flat, affordable rate. Allowing our team to use their existing mobile or desktop devices without additional hardware for business office phone calls is important, and Skype makes that possible

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This question is hard. A chain of retail or gas stations hypothetically that have simple networks in nature would flourish and scale quite well with Meraki. A chain of banks or something more complex that has more complex requirements doesn't scale very well or at least presents many caveats. Routing has always been a big setup with Meraki but I've always managed to 'get by'.

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The service provided is up to date, as discussed before buying.

• Standardizing: We can use the same "template" setup for multiple customers
• Management: Easy to manage along with the rest of the Meraki products
• Stability: Using Cisco Meraki vMX instead of VNGs in Azure provides better stability with auto-VPN between the Cisco Meraki vMX and other networks

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• Skype made keeping in touch with an advisor in Mexico very easy. The initiative there resulted in 5 new partnerships.
• Skype has helped me with account management for at least 3 customers in LATAM--usually it's a fast way to answer a question about a support renewal.
• For about 9 months Skype helped me stay in touch with a colleague in Prague. We would meet once a week to go over sales activities.

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