The Cisco Room Series is a video conferencing solution that wakes up when users walk into a meeting room where it is installed and provides theater-quality voice and video, as well as content sharing from personal devices. For small to medium rooms with 6-8 people, there's Cisco Room 55, and for larger rooms of 7-14 people there's Cisco Room Kit (camera and codec in one device) and Cisco Kit Plus (separate codec plus and quad camera). Any of these systems can be run in the cloud or on-premises.
Cisco outperforms the competition by a large margin. Many of these companies are new to the space and do not have the pedigree that Cisco has for quality and reliability.
Cisco has and is the only vendor currently doing native MTR integration within the video collaboration space. No other vendor stacks up against Cisco as you are getting all of the value that Cisco provides such as noise cancellation, cinematic meetings, cross view, intelligent …
I have evaluated other systems such as hardware for teams, and custom setups using Logitech and Yealink hardware. Using Cisco hardware has been much easier to deploy and integrate with the business, from using small Webex Mini devices in quiet booths, up to large EQX …
We explored Polycom, Logi and DTEN devices with Microsoft Teams meetings before testing to Cisco Webex Room Series. The experience with Cisco Webex Room Series is certainly better. The analytics are certainly better and it can integrates better with Cisco on-premises servers by …
These were provided before but the Cisco Room Series is easy to deploy and manage. They provide good value for money with quality products that work and last longer than the other competitors. Clients has less support issues as the Cisco products continue to work and function …
We were using Polycom group series and poly studio earlier for P2P meetings but after covid scenario totally changed, we are using MS Teams as a main platform for meetings & messaging. Now, the challenge for us to join teams meeting from VC devices. Gradually online meetings …
Frankly I've never used any other products. This is the only thing we use. We just moved from a webcam system with the Polycom speaker directly to the room kits.
As a distributor, I don't really have the option to not choose this product, but I've used other vendors' products. They haven't seemed as well built in my opinion. And so I'd say the quality overall of the Cisco products is, I don't think it's matched.
As a partner, I always used mainly Cisco products and offered them to my customers. I have personal experience with Avaya, Team and polycom but non of them provided me with the Premium feelings which Cisco does. Even the product quality and look of the product by itself gives …
Compared to its competitors, Cisco equipment stands out due to the quality of the components it consists of. Absolutely any of their devices is the Rolls-Royce of video conferencing equipment. I would also like to note the extreme ease of setting up the devices. Cisco's …
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Team Lead
Chose Cisco Room Series
We have used many of the older range of endpoints from Cisco and Polycom. The Room Series, being newer hardware are much more capable devices and support many newer features.
They provide quality and superb after-sales support. The durability and reliability of the solution are very commendable, especially in the corporate. High impact technology where company can easily scale up when they start entry-level products of Cisco.
It's not the fairest stack up, since Logitech MeetUp or Rally are not autonomous devices but accessories to a computer or similar device. Besides, the user experience is not even close to any Cisco device.Logitech really becomes an alternative as a cheaper tool, particularly …
The video quality is superior to that of the poly studio, the way of operating the devices is very different since the room kit series are professionals compared to the poly studio since it is only like a PC peripheral.
We had a conference room with a Radvision board that needed to be replaced. Our HQ is not fully Cisco but rather a mish mash of different products such as Rally bars, Poly, Radviison and Cisco. Putting Cisco into the conference room allowed us to have a single pane of glass for our needs.
Perhaps any downside I might see is not necessarily with this product, it's more interoperability with other products. And I think these are all roadmap items that are being addressed. For instance, when you're in a Cisco meeting, it's not as feature rich as it might be as if you joined from a computer. However, as I said, these seem to be roadmap items which are coming along soon. Things like integration with the text or chat rather in a meeting, and also whiteboard integration.
By the time we are up for an upgrade, this particular series of products might not even been in the market. The typical product cycle for such products in the market are about 5 years. More importantly, the codec supported by such devices may also change by the time we are up for an upgrade. Even so, getting this system to a level of functionality we require was a frustrating ordeal that I do not look forward to during the next cycle.
A lot of the features are really easy. You can just click connect and you're in. But using all of these other integrations and all these other features that are there, it's kind of the blind leading the blind as to how we use it. So it's probably the downside of it.
Cisco has always stood out for the excellent support and documentation on its products, this is one of the reasons why they are so well positioned. The means by which you can create a case and the response times are very good. I especially like the support through the Webex teams.
As a partner, I always used mainly Cisco products and offered them to my customers. I have personal experience with Avaya, Team and polycom but non of them provided me with the Premium feelings which Cisco does. Even the product quality and look of the product by itself gives you the premium experience. But I want to mention that Polycom has some features and easy setup which Cisco lacks sometimes. It is mainly 3rd party integration.
The Cisco MTRoA solution has reduced the time it takes for our users to join their meeting and spend more time concentrating on business rather than the technology.
It simply works.
Ease of support.
We also appreciate the great support we get from intelligent folks in Cisco TAC organization.