Cisco Room Series vs. Logitech MeetUp

We had a conference room with a Radvision board that needed to be replaced. Our HQ is not fully Cisco but rather a mish mash of different products such as Rally bars, Poly, Radviison and Cisco. Putting Cisco into the conference room allowed us to have a single pane of glass for our needs.

Incentivized

Smaller conference rooms with room for about 4-6 people seems to be a sweet spot for [Logitech Meetup]. They also work well in smaller rooms where people need to move around and might use a whiteboard or something similar. Once you have a longer room or anything outside of what Logitech recommends, it still works, but the quality quickly drops and you're much better off with adding the microphones or opting for one of the other systems designed for bigger rooms.

Incentivized

• Captures everyone in the room with its wide angle camera automatically.
• Counts the number of people in the video meeting.
• Puts the camera focus on the person who is speaking.
• Enhances the live meeting video experience with its AI features.
• Removes the overheads of manually setting up cameras and adjusting them.

Incentivized

• Adjustable camera: Can point straight to the talker.
• Effective mic array: Can pick up voices really well.
• Compact and convenience package including speaker, mic and camera.

Incentivized

• Perhaps any downside I might see is not necessarily with this product, it's more interoperability with other products. And I think these are all roadmap items that are being addressed. For instance, when you're in a Cisco meeting, it's not as feature rich as it might be as if you joined from a computer. However, as I said, these seem to be roadmap items which are coming along soon. Things like integration with the text or chat rather in a meeting, and also whiteboard integration.

Incentivized

• Pricing is a bit high
• Setup could be a bit easier but that is more an issue with Microsoft than Logitech
• Would be nice if Logitech added a keyboard and mouse when selling the bundle

Incentivized

By the time we are up for an upgrade, this particular series of products might not even been in the market. The typical product cycle for such products in the market are about 5 years. More importantly, the codec supported by such devices may also change by the time we are up for an upgrade. Even so, getting this system to a level of functionality we require was a frustrating ordeal that I do not look forward to during the next cycle.

Incentivized

A lot of the features are really easy. You can just click connect and you're in. But using all of these other integrations and all these other features that are there, it's kind of the blind leading the blind as to how we use it. So it's probably the downside of it.

Incentivized

Once the order was place we received very quickly

Incentivized

Great product with a great user experience

Incentivized

Cisco has always stood out for the excellent support and documentation on its products, this is one of the reasons why they are so well positioned. The means by which you can create a case and the response times are very good. I especially like the support through the Webex teams.

Very easy to implement. Integration into our Unified Communications platform was simple and quick

Incentivized

As a partner, I always used mainly Cisco products and offered them to my customers. I have personal experience with Avaya, Team and polycom but non of them provided me with the Premium feelings which Cisco does. Even the product quality and look of the product by itself gives you the premium experience. But I want to mention that Polycom has some features and easy setup which Cisco lacks sometimes. It is mainly 3rd party integration.

Incentivized

While the other cameras offer similar solutions, we found for the price to features, the meetup met our needs the best. With the trio, we had issues with Poly's software which the meetup gets around by being able to plug directly into a PC. The panacast, while it worked very well, we would have still needed to pair it with the rest of the equipment for a full experience. With the meetup, we have only needed the meetup, the PC, and an iPad as a controller.

Incentivized

The product and backend systems are designed to scale from small to very large organization seamlessly and easily

Incentivized

• The Cisco MTRoA solution has reduced the time it takes for our users to join their meeting and spend more time concentrating on business rather than the technology.
• It simply works.
• Ease of support.
• We also appreciate the great support we get from intelligent folks in Cisco TAC organization.

Incentivized

• Complete package including speakers, mic and camera.

Incentivized