<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
105 Ratings
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Cisco Umbrella

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
105 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

Cisco Secure Firewall (formerly Firepower NGFW)

Excellent enterprise grade solution with full features to perform any security scenario. Available licenses that can be customized to suit the security needs. Backed by Cisco Talos security centre that provides IPS and security signatures to keep the business protected at all times. Backed by manufacturer support and excellent help desk resources.
Victor Lau | TrustRadius Reviewer

Cisco Umbrella

I think Cisco Umbrella is well suited for almost all organizations. It works so well that both a small business and a large business can use it without issues. Technically it can even be used by devices that don't support the client installer, so it can basically be used anywhere by anyone. The only downside to Cisco Umbrella is that it doesn't fully support Terminal Servers, in that it won't do user-based filtering, which can be a deal-breaker.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Firewall

Cisco Secure Firewall (formerly Firepower NGFW)
8.5
Cisco Umbrella
Identification Technologies
Cisco Secure Firewall (formerly Firepower NGFW)
7.9
Cisco Umbrella
Visualization Tools
Cisco Secure Firewall (formerly Firepower NGFW)
7.6
Cisco Umbrella
Content Inspection
Cisco Secure Firewall (formerly Firepower NGFW)
9.4
Cisco Umbrella
Policy-based Controls
Cisco Secure Firewall (formerly Firepower NGFW)
8.3
Cisco Umbrella
Active Directory and LDAP
Cisco Secure Firewall (formerly Firepower NGFW)
7.1
Cisco Umbrella
Firewall Management Console
Cisco Secure Firewall (formerly Firepower NGFW)
8.6
Cisco Umbrella
Reporting and Logging
Cisco Secure Firewall (formerly Firepower NGFW)
8.5
Cisco Umbrella
VPN
Cisco Secure Firewall (formerly Firepower NGFW)
9.1
Cisco Umbrella
High Availability
Cisco Secure Firewall (formerly Firepower NGFW)
9.7
Cisco Umbrella
Stateful Inspection
Cisco Secure Firewall (formerly Firepower NGFW)
9.5
Cisco Umbrella
Proxy Server
Cisco Secure Firewall (formerly Firepower NGFW)
7.7
Cisco Umbrella

Pros

Cisco Secure Firewall (formerly Firepower NGFW)

  • Its very fast
  • Cisco products are generally very stable.
  • Cisco is on top of bug fixes.
  • You get well built hardware at this price point.
  • Compatibility with most 3rd party equipment.
Anonymous | TrustRadius Reviewer

Cisco Umbrella

  • Filters content at the DNS level. Makes it a little harder for the sneaky ones to make it through.
  • Since this is at the DNS level, using their DNS servers (as a forwarder to your local DNS) it is extremely fast. Transparent.
  • Always being updated. Not dependent on "definitions" or algorithms - a site is either blacklisted or whitelisted.
  • Easy to implement, apply, maintain
Dan Reynolds | TrustRadius Reviewer

Cons

Cisco Secure Firewall (formerly Firepower NGFW)

  • The integration between ASA/Firewall functions and SourceFire functions could use some work.
  • Some little glitches in the interface which require refreshes or additional clicks.
  • Cost is high but it is likely because you're now buying two products in one.
Anonymous | TrustRadius Reviewer

Cisco Umbrella

  • Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
  • A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
Randy Zuehlke | TrustRadius Reviewer

Likelihood to Renew

Cisco Secure Firewall (formerly Firepower NGFW)

No score
No answers yet
No answers on this topic

Cisco Umbrella

Cisco Umbrella 10.0
Based on 3 answers
It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
Randy Zuehlke | TrustRadius Reviewer

Usability

Cisco Secure Firewall (formerly Firepower NGFW)

Cisco Secure Firewall (formerly Firepower NGFW) 8.0
Based on 1 answer
It's overall very great, however the Management Console needs updating to fix the slowness of policy and rule deployments.
Kenneth Ma | TrustRadius Reviewer

Cisco Umbrella

Cisco Umbrella 9.4
Based on 4 answers
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
Randy Zuehlke | TrustRadius Reviewer

Support Rating

Cisco Secure Firewall (formerly Firepower NGFW)

Cisco Secure Firewall (formerly Firepower NGFW) 8.0
Based on 6 answers
Cisco support is not at all suitable for this product, at least. It takes a long for them to help us with our server issues. A lot of the time, the customer support person keeps on redirecting calls to another person. They need to be well versed with the terminologies of the product they are supporting us with. Support needs a lot of improvement. Cisco Fire Linux OS, the operating system behind Cisco Firepower NGFW (formerly Sourcefire), also doesn't receive regular patches. In short, average customer service.
Kuntal Das | TrustRadius Reviewer

Cisco Umbrella

Cisco Umbrella 8.2
Based on 54 answers
We have been Cisco fans for quite some time. This product / support team lives up to expectations and the high degree of service we have come to expect from them. Whenever we had any sort of question / issue (which there were not many, as this was fairly seamless to integrate) they were responsive and helpful towards finding a solution
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Secure Firewall (formerly Firepower NGFW)

No score
No answers yet
No answers on this topic

Cisco Umbrella

Cisco Umbrella 9.0
Based on 2 answers
Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
Randy Zuehlke | TrustRadius Reviewer

Alternatives Considered

Cisco Secure Firewall (formerly Firepower NGFW)

We selected Firepower after evaluating all features in nonproduction environment and validated against other similar vendors such as Fortinet, Palo Alto, Checkpoint, Sophos and Watchguard. NGFW provides flexibility in selecting the licensing model and is very cost-effective, easy to integrate with third-party tools and applications and offers user-friendly control.
Anonymous | TrustRadius Reviewer

Cisco Umbrella

At the time that we purchased Cisco Umbrella, then OpenDNS, we did not evaluate other products. Since then, several competing products have been released. I intend to evaluate these in the future, as we have not been happy overall with Cisco Umbrella. The unexpected side effects and poor support have been very frustrating.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Secure Firewall (formerly Firepower NGFW)

  • Not having security levels on the Cisco Firepower NGFW (formerly Sourcefire) negatively impacted when we cutover.
  • It has been rock solid in the running, has not been any downtime.
Cody Plassmeyer | TrustRadius Reviewer

Cisco Umbrella

  • Saved us lots of technician time dealing w/ Malware and virus issues, I don't think we've had a malware incident this year for example. This was the main reason we bought the product in the first place. We've renewed 2 times because we see the value.
  • Umbrella helped us reduce the risk of CryptoLocker variants infecting our clients.
Todd Swartzman | TrustRadius Reviewer

Pricing Details

Cisco Secure Firewall (formerly Firepower NGFW)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Umbrella

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Secure Firewall (formerly Firepower NGFW)
8.9
Cisco Umbrella
8.6

Likelihood to Renew

Cisco Secure Firewall (formerly Firepower NGFW)
Cisco Umbrella
10.0

Usability

Cisco Secure Firewall (formerly Firepower NGFW)
8.0
Cisco Umbrella
9.4

Support Rating

Cisco Secure Firewall (formerly Firepower NGFW)
8.0
Cisco Umbrella
8.2

Implementation Rating

Cisco Secure Firewall (formerly Firepower NGFW)
Cisco Umbrella
9.0

Add comparison