Cisco Secure Firewall (formerly Firepower NGFW) vs Cisco Umbrella | TrustRadius

What users are saying about

Score 9 out of 10

Based on 21 reviews and ratings

Score 8.5 out of 10

Based on 105 reviews and ratings

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Feature Rating Comparison

Cisco Secure Firewall (formerly Firepower NGFW)

Cisco Umbrella

Identification Technologies

Visualization Tools

Content Inspection

Policy-based Controls

Active Directory and LDAP

Firewall Management Console

Reporting and Logging

VPN

High Availability

Stateful Inspection

Proxy Server

Pros

Its very fast
Cisco products are generally very stable.
Cisco is on top of bug fixes.
You get well built hardware at this price point.
Compatibility with most 3rd party equipment.

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Verified User

Manager in Information Technology

Government Administration Company, 501-1000 employees

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Filters content at the DNS level. Makes it a little harder for the sneaky ones to make it through.
Since this is at the DNS level, using their DNS servers (as a forwarder to your local DNS) it is extremely fast. Transparent.
Always being updated. Not dependent on "definitions" or algorithms - a site is either blacklisted or whitelisted.
Easy to implement, apply, maintain

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Director of IT

BLDD ARCHITECTS INCArchitecture & Planning, 51-200 employees

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Cons

The integration between ASA/Firewall functions and SourceFire functions could use some work.
Some little glitches in the interface which require refreshes or additional clicks.
Cost is high but it is likely because you're now buying two products in one.

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Verified User

Engineer in Engineering

Government Administration Company, 501-1000 employees

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Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.

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IT Security Manager

Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Cisco Umbrella 10.0

Based on 3 answers

It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.

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IT Security Manager

Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees

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Usability

Cisco Secure Firewall (formerly Firepower NGFW) 8.0

Based on 1 answer

It's overall very great, however the Management Console needs updating to fix the slowness of policy and rule deployments.

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AVP Network Security Team Lead

East West BankFinancial Services, 1001-5000 employees

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Cisco Umbrella 9.4

Based on 4 answers

The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes

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IT Security Manager

Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees

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Support Rating

Cisco Secure Firewall (formerly Firepower NGFW) 8.0

Based on 6 answers

Cisco support is not at all suitable for this product, at least. It takes a long for them to help us with our server issues. A lot of the time, the customer support person keeps on redirecting calls to another person. They need to be well versed with the terminologies of the product they are supporting us with. Support needs a lot of improvement. Cisco Fire Linux OS, the operating system behind Cisco Firepower NGFW (formerly Sourcefire), also doesn't receive regular patches. In short, average customer service.

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Graduate Research Assistant

University of Colorado DenverHigher Education, 5001-10,000 employees

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Cisco Umbrella 8.2

Based on 54 answers

We have been Cisco fans for quite some time. This product / support team lives up to expectations and the high degree of service we have come to expect from them. Whenever we had any sort of question / issue (which there were not many, as this was fairly seamless to integrate) they were responsive and helpful towards finding a solution

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Verified User

General Manager in Corporate

Financial Services Company, 1-10 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Cisco Umbrella 9.0

Based on 2 answers

Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge

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IT Security Manager

Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees

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Alternatives Considered

We selected Firepower after evaluating all features in nonproduction environment and validated against other similar vendors such as Fortinet, Palo Alto, Checkpoint, Sophos and Watchguard. NGFW provides flexibility in selecting the licensing model and is very cost-effective, easy to integrate with third-party tools and applications and offers user-friendly control.

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Verified User

Manager in Information Technology

Information Technology and Services Company, 10,001+ employees

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At the time that we purchased Cisco Umbrella, then OpenDNS, we did not evaluate other products. Since then, several competing products have been released. I intend to evaluate these in the future, as we have not been happy overall with Cisco Umbrella. The unexpected side effects and poor support have been very frustrating.

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Verified User

Manager in Information Technology

Information Technology & Services Company, 11-50 employees

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Return on Investment

Not having security levels on the Cisco Firepower NGFW (formerly Sourcefire) negatively impacted when we cutover.
It has been rock solid in the running, has not been any downtime.

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Cody Plassmeyer

IT Network Specialist

Central Electric Power CooperativeUtilities, 51-200 employees

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Saved us lots of technician time dealing w/ Malware and virus issues, I don't think we've had a malware incident this year for example. This was the main reason we bought the product in the first place. We've renewed 2 times because we see the value.
Umbrella helped us reduce the risk of CryptoLocker variants infecting our clients.

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VP Operations

Realtime, LLCInformation Technology and Services, 11-50 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Rating Summary

Cisco Secure Firewall (formerly Firepower NGFW)

Cisco Umbrella

Cisco Secure Firewall (formerly Firepower NGFW)

Cisco Umbrella

Cisco Secure Firewall (formerly Firepower NGFW)

Cisco Umbrella

Cisco Secure Firewall (formerly Firepower NGFW)

Cisco Umbrella

Cisco Secure Firewall (formerly Firepower NGFW)

Cisco Umbrella

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