What users are saying about
30 Ratings
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Based on 30 reviews and ratings
Cisco Umbrella
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Top Rated
138 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 138 reviews and ratings
Feature Set Ratings
Firewall

8.5
Cisco Secure Firewall
85%
Cisco Umbrella
Feature Set Not Supported
N/A
Cisco Secure Firewall ranks higher in 11/11 features
Cisco Secure Firewall ranks higher in 11/11 features
Identification Technologies

7.8
78%
14 Ratings
N/A
0 Ratings
Visualization Tools

7.6
76%
14 Ratings
N/A
0 Ratings
Content Inspection

9.4
94%
14 Ratings
N/A
0 Ratings
Policy-based Controls

8.8
88%
14 Ratings
N/A
0 Ratings
Active Directory and LDAP

7.2
72%
13 Ratings
N/A
0 Ratings
Firewall Management Console

8.9
89%
14 Ratings
N/A
0 Ratings
Reporting and Logging

8.3
83%
14 Ratings
N/A
0 Ratings
VPN

9.4
94%
12 Ratings
N/A
0 Ratings
High Availability

9.9
99%
14 Ratings
N/A
0 Ratings
Stateful Inspection

9.3
93%
14 Ratings
N/A
0 Ratings
Proxy Server

7.2
72%
12 Ratings
N/A
0 Ratings
Attribute Ratings
- Cisco Secure Firewall is rated higher in 2 areas: Likelihood to Recommend, Support Rating
- Cisco Umbrella is rated higher in 1 area: Usability
Likelihood to Recommend

9.4
Cisco Secure Firewall
94%
14 Ratings
8.4
Cisco Umbrella
84%
69 Ratings
Likelihood to Renew

Cisco Secure Firewall
N/A
0 Ratings
10.0
Cisco Umbrella
100%
3 Ratings
Usability

8.0
Cisco Secure Firewall
80%
1 Rating
9.4
Cisco Umbrella
94%
4 Ratings
Support Rating

7.9
Cisco Secure Firewall
79%
6 Ratings
7.3
Cisco Umbrella
73%
67 Ratings
Implementation Rating

Cisco Secure Firewall
N/A
0 Ratings
9.0
Cisco Umbrella
90%
2 Ratings
Likelihood to Recommend
Cisco Secure Firewall
If you are already using [a] Cisco product like the Cisco ASA Series and you need more security on layer 7 then you can upgrade with firepower. This is well suited for middle and big organizations. If your company deals with credit card information then you should buy this firewall. It provides you all the features to stop any type of advanced attack on your organization
project lead
DashClicksInformation Technology & Services, 51-200 employees
Cisco Umbrella
Cisco Umbrella provides another layer of protection on top of firewalls and antivirus. Cisco Umbrella makes whitelisting, blacklisting, and categorical web filtering easier through the use of a single admin portal. Updates to these lists are populated almost instantly to all of your local and remote devices. Cisco Umbrella may be overkill for smaller businesses that do not have a distributed workforce.
Information Technology Team Lead
West Star Aviation, LLCAviation & Aerospace, 501-1000 employees
Pros
Cisco Secure Firewall
- Updates with the HA Pair are incredibly easy and automated
- FMC with Firepowers provide a single place to view information about devices and connections
- Tedious policy changes can be staged during the working hours and then deployed in one click after hours

Verified User
Engineer in Information Technology
Education Management Company, 201-500 employeesCisco Umbrella
- Cisco Umbrella protects our devices and users from malicious sites of all kinds.
- Cisco Umbrella allows us to add additional web site types we may want to block for specific users.
- Cisco Umbrella keeps the list of sites blocked current by utilizing data from their entire security platform.
Network Administrator
Plainfield Community SchoolsEducation Management, 501-1000 employees
Cons
Cisco Secure Firewall
- The UI in Cisco Firepower formerly Sourcefire) is complicated and entirely redundant. A lot of these features are not useful, and therefore, it can be removed from the main window.
- The interface is very slow, with each operation taking a lot of time. Searching through the logs takes too much time.
Graduate Research Assistant
University of Colorado DenverHigher Education, 5001-10,000 employees
Cisco Umbrella
- Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
- A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
IT Security Manager
Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees
Pricing Details
Cisco Secure Firewall
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cisco Umbrella
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Cisco Secure Firewall
No score
No answers yet
No answers on this topic
Cisco Umbrella
Cisco Umbrella 10.0
Based on 3 answers
It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
IT Security Manager
Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees
Usability
Cisco Secure Firewall
Cisco Secure Firewall 8.0
Based on 1 answer
It's overall very great, however the Management Console needs updating to fix the slowness of policy and rule deployments.
AVP Network Security Team Lead
East West BankFinancial Services, 1001-5000 employees
Cisco Umbrella
Cisco Umbrella 9.4
Based on 4 answers
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
IT Security Manager
Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees
Support Rating
Cisco Secure Firewall
Cisco Secure Firewall 7.9
Based on 6 answers
Cisco support is not at all suitable for this product, at least. It takes a long for them to help us with our server issues. A lot of the time, the customer support person keeps on redirecting calls to another person. They need to be well versed with the terminologies of the product they are supporting us with. Support needs a lot of improvement. Cisco Fire Linux OS, the operating system behind Cisco Firepower NGFW (formerly Sourcefire), also doesn't receive regular patches. In short, average customer service.
Graduate Research Assistant
University of Colorado DenverHigher Education, 5001-10,000 employees
Cisco Umbrella
Cisco Umbrella 7.3
Based on 67 answers
Our network team mostly works with Cisco support but from what I understand, they were pretty helpful because we're an enterprise company. We use a few other Cisco products, so we do get a pretty good response from Cisco customer support. I'm not a fan of Cisco's SSO because we can't put it behind Okta but that's beyond the scope of this.

Verified User
Engineer in Information Technology
Information Technology and Services Company, 1001-5000 employeesImplementation Rating
Cisco Secure Firewall
No score
No answers yet
No answers on this topic
Cisco Umbrella
Cisco Umbrella 9.0
Based on 2 answers
Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
IT Security Manager
Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees
Alternatives Considered
Cisco Secure Firewall
pfsence is a very complicated firewall and there is lots of documentation available on Cisco website for help. The configuration is very difficult and less documentation available. Cisco Secure Firewall provides us all the security features in low cost and this is very easy to configure firewall.
Sr Team Leader
Dish TVInformation Technology & Services, 1001-5000 employees
Cisco Umbrella
We used a product before this called iPrism by EdgeWave and also briefly tried Barracuda Web Security in the cloud. We were having such a large influx of service desk calls about proxy-based layer 7 web filters that we wanted to step back and pick something more at the DNS level, to protect our employees but not hover over their social media use, etc. Cisco will also employ a layer 7 proxy if a site is suspicious, which does require us to push a certificate out should we want that feature. For most policies we have it enabled.
IT Infrastructure Supervisor
Sight and Sound TheatresEntertainment, 201-500 employees
Return on Investment
Cisco Secure Firewall
- This product is great for inspection and normal firewall controls.
- If there's a bug in it, it can take a lot of resource time to chase it and work around it.
- Deciphering which data is useful has taken a bit of time and trimming.
Network Systems Administrator
Johnson County LibraryLibraries, 201-500 employees
Cisco Umbrella
- On the positive side, the product does help block known bad sites, resulting in less time that technicians spend cleaning infections.
- On the negative side, the problem that causes Windows to incorrectly report no Internet access has taken a lot of time for many technicians.
- Reporting features for individual clients help us more efficiently provide browsing reports when needed.

Verified User
Manager in Information Technology
Information Technology & Services Company, 11-50 employees