Likelihood to Recommend Sometimes it is really hard to handle. There are so many bugs especially when it comes to ACL or HA creation. Sometimes the Cisco Secure Firewall just needs a restart in order to work but that shouldn't be like that in our environment the Cisco Secure Firewall is the heart of the network and if the Cisco Secure Firewall is down the whole branch is down, for that we need a more reliable product.
Read full review So the well-suited product, it's actually in two areas. One I already touched base on earlier which is the ability to have a federal model where we have the flexibility to set high-level policies from a group perspective while giving the independence of the business unit to operate and model the system to meet their needs. The second one, which is very powerful, especially in the last few years, is the remote workers. I'm able to protect and extend that edge of my security to their endpoint regardless if they are a Cisco Live or if they are at a bar or on a train basically anywhere. So as a chemical company, we have a lot of OT or ICS industrial control systems, which are highly regulated and highly scrutinized and usually require a physical presence while Cisco umbrella is mostly a cloud native type of product. So it doesn't fit well in that environment, which is detached from the internet doing well.
Read full review Pros How the firewall works well is normally the firewall is protecting the secure network for the internal network to prevent the attack from external network. normally for the ISP customer, we usually filter the firewall polices only for the server farm, server farm because normally in ISP is the customer doesn't want to be filtered. So only for the server farm, they need the firewall for the enterprise like banking and for the DDoS attack, like the malware attack, something like that. And then sometimes it's some customer in ISPalso, they got the many DDoS attack and then they are using the public ip. When there are using the public ip, they need to protect their ip. So they need to use the firewall. So the firewall is essentially needed. many attackers and many, many things, terrible things have been to the network which has large impact.. Read full review Effective prevention of ransomware and malware by blocking CNC traffic. rendering the malware useless. Good reports, which are readable by non technical users Using Talos for its threat database means that it rarely misses anything Very good knowledgebase available which means that it is easy to learn how to use and implement the product Read full review Cons The UI in Cisco Firepower formerly Sourcefire) is complicated and entirely redundant. A lot of these features are not useful, and therefore, it can be removed from the main window. The interface is very slow, with each operation taking a lot of time. Searching through the logs takes too much time. Read full review Umbrella Virtual Appliances have been buggy in resolving local domain hosts. Integration between other Cisco and Meraki products is complicated. Reporting is not always accurate; for example, if you configure a Meraki access point to use an Umbrella Virtual Appliance, you lose device reporting. All reporting shows up under the AP's IP. Read full review Likelihood to Renew It works really well. We can do most anything we want or need to with it, and you don’t have to have a doctorate or multiple certs to necessarily figure it out. The thing that would probably have to happen to make us switch would be if we just got priced out - Cisco’s more powerful and higher bandwidth models cost a pretty penny.
Read full review First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
Read full review Usability Solution is highly effective, offers a lot of features with constant improvements and additions of new features over time. It's relatively easy to get familiar with the system, especially if transitioning from adaptive security appliances. If this is not the case, as for learnability there's a learning curve but once learned it is relatively easy to remember the details about the system even after a period of non-use
Read full review Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
Read full review Reliability and Availability We have had really good success with Cisco Secure Firewall when it comes to availability. Even when we’ve had temporary issues with one appliance or the other, or with the Firewall Management Center, it has stayed up and defended our network diligently. We even had an issue where the licensing got disabled for multiple days, and it kept spinning like a top
Read full review Cisco Umbrella's availability was great, they got back to me in less than an hour to get my problem solved.
We needed to get our Meraki AP's hooked up to Cisco Umbrella to monitor that specific traffic and they got back to me promptly, they guided me and explained every question I had.
Read full review Performance our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
Read full review Support Rating Customer service has been great. TAC has been mostly able to identify and fix problems that we may have and have been very responsive. If for some reason something isn't fixed right away, they have been adamant on staying with us and working the issues out before things get escalated up the chain.
Read full review We have not had a chance to use Cisco support frequently, but when we needed to troubleshoot some issues that we were having with the agent installation, the support was very responsive and the solution that they offered worked. The only reason I give it one less point is that the turnaround time for non-critical issues is very long.
Read full review Online Training Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
Read full review Implementation Rating In the beginning transition from Adaptive Security Appliance to Cisco Secure Firewall did not look like the best choice. Solution was new, there were a lot of bugs and unsupported features and the actual execution in the form of configuration via Firepower Management Center was extremely slow. Compare configuring a feature via CLI on ASA in a manner of seconds (copy/paste) to deployment via FMC to Secure Firewall which took approx. 10 mins (no exaggeration). Today, situation is a bit different, overall solution looks much more stable and faster then it was but there's still room for improvement.
Read full review At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
Read full review Alternatives Considered We use the FMC as a virtual machine, it combines administration, monitoring and can be used perfectly for error analysis. There are restrictions due to administration without the FMC, so we decided on the FMC as the central administration.
Read full review Auto SIG Tunnels is a feature that helps in provisioning tunnels automatically using Cisco Umbrella APIs and so this is one win for choosing Cisco Umbrella over others. With Cisco SD-WAN
viptela , the Cisco Umbrella stacks up well because its the same vendor so less complexities and interoperability issues.
Read full review Scalability Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
Read full review Return on Investment Cisco Secure Firewall has provided a single management interface for all of our devices. We have had issues implementing 1010 in HA where a site was using a dynamic IP previously. Lack of DHCP options has slowed deployment to our smaller sites. Read full review Cisco Umbrella has been an excellent investment for us. The extra protection it provides in a very simple way has been well worth the costs. Cisco Umbrella is very easy to setup and manage and can do most of the things we need with little daily interaction so we are free to work on other systems that need more attention. Utilizing the Cisco Umbrella reporting features, we can determine what systems might need additional attention. If we see systems attempting certain types of access, we quickly know there is likely something on the device that probably needs removed. Specific Cisco Umbrella reports can help us determine if we need to do user education and develop cyber habits. Read full review ScreenShots