26 Ratings
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Score 8.1 out of 100
189 Ratings
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Score 8.5 out of 100

Feature Set Ratings

    Secure Email Gateway

    Cisco Secure Web Appliance

    Feature Set Not Supported
    N/A
    8.9

    Proofpoint Email Protection

    89%
    Proofpoint Email Protection ranks higher in 7/7 features

    Anti-malware

    N/A
    0 Ratings
    9.9
    99%
    76 Ratings

    Cusomizability

    N/A
    0 Ratings
    9.8
    98%
    75 Ratings

    Data Loss Protection

    N/A
    0 Ratings
    8.2
    82%
    48 Ratings

    Threat Detection

    N/A
    0 Ratings
    8.9
    89%
    75 Ratings

    Sandboxing

    N/A
    0 Ratings
    8.5
    85%
    57 Ratings

    End-to-End Encryption

    N/A
    0 Ratings
    8.7
    87%
    58 Ratings

    Management Tools

    N/A
    0 Ratings
    8.0
    80%
    74 Ratings

    Attribute Ratings

    • Cisco Secure Web Appliance is rated higher in 1 area: Usability
    • Proofpoint Email Protection is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    6.2

    Cisco Secure Web Appliance

    62%
    8 Ratings
    9.6

    Proofpoint Email Protection

    96%
    96 Ratings

    Usability

    9.0

    Cisco Secure Web Appliance

    90%
    1 Rating
    8.2

    Proofpoint Email Protection

    82%
    2 Ratings

    Availability

    Cisco Secure Web Appliance

    N/A
    0 Ratings
    9.1

    Proofpoint Email Protection

    91%
    2 Ratings

    Performance

    Cisco Secure Web Appliance

    N/A
    0 Ratings
    8.2

    Proofpoint Email Protection

    82%
    2 Ratings

    Support Rating

    6.4

    Cisco Secure Web Appliance

    64%
    4 Ratings
    8.2

    Proofpoint Email Protection

    82%
    8 Ratings

    Product Scalability

    Cisco Secure Web Appliance

    N/A
    0 Ratings
    8.2

    Proofpoint Email Protection

    82%
    1 Rating

    Likelihood to Recommend

    Cisco Secure Web Appliance

    We have both scenarios where we can describe that. For example, in the HQ, where we have about 3,000 users, Cisco IronPort Web Security Appliance is the ideal solution, because we can consolidate all the Internet access, policies, rules, etc. in the same box. However, if you have small offices with a few users, it's hard to justify one big and expensive box that could cost more than the whole office infrastructure.
    Eduardo Viero | TrustRadius Reviewer

    Proofpoint Email Protection

    Well suited:Proofpoint does a pretty good job at protecting us from spam emails. I was able to block a lot of emails coming from SendGrid by blocking SendGrid emails with a custom spam filter. However, SendGrid has a lot of legit emails too so I was able to create another rule to allow those emails from certain people, then block the rest. That way business need was met but spam emails are blocked. Less AppropriateIf you are trying to monitor internal to internal emails Proofpoint is probably a little over featured for that.
    Anonymous | TrustRadius Reviewer

    Pros

    Cisco Secure Web Appliance

    • SMA gave us central control over multiple servers, simplifying management.
    • Performance of the Appliance VM exceeded that of our old physical appliance-based solution.
    • Convenient licensing for virtualized environments that allows easy scaling.
    Anonymous | TrustRadius Reviewer

    Proofpoint Email Protection

    • Spam - catches these emails before hitting the inbox.
    • Daily digest - provides users with a list of the emails that were blocked and allows them to choose to release them if they are legitimate emails.
    • Ensures that emails coming into our organization is safe for our users and verifies the email is coming from stated senders email server.
    Laurie Keith | TrustRadius Reviewer

    Cons

    Cisco Secure Web Appliance

    • The default metrics on the dashboard visualization are not that useful. It is not much customizable too. Some of the dashboard features like load, volume, etc. can have a hide option.
    • The false negatives are more than false positives. A lot of the times, it verdicts the same email as malicious and non-malicious. This can be reduced.
    Kuntal Das | TrustRadius Reviewer

    Proofpoint Email Protection

    • Proofpoint could offer more frequent training opportunities to customers at all levels of expertise.
    • Proofpoint can always continue to strive to keep its product a leader in the industry.
    • Proofpoint's support site could be overhauled to provide a more logical flow.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Cisco Secure Web Appliance

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Proofpoint Email Protection

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Usability

    Cisco Secure Web Appliance

    Cisco Secure Web Appliance 9.0
    Based on 1 answer
    Because it's one of those products you almost don't realize it exists from the end user. From the administrator perspective, you can do everything on its web interface and it's very intuitive to manage, once you know the concepts behind identities, acls, etc. Also, once you build the control structure, I mean, you link 'local' groups with your own Active Directory groups, as we did here, you don't need to be managing those things on the appliance itself.
    Eduardo Viero | TrustRadius Reviewer

    Proofpoint Email Protection

    Proofpoint Email Protection 8.2
    Based on 2 answers
    Very robust and solid product in protecting our emails. The engineers who assisted with our implementation was very knowledgable and great to work with. Easy to use by end-users. Administration and management are also easy for IT. Great dashboard and reporting tools for business reviews.
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    Cisco Secure Web Appliance

    No score
    No answers yet
    No answers on this topic

    Proofpoint Email Protection

    Proofpoint Email Protection 9.1
    Based on 2 answers
    There were no appliance errors or unplanned outages during five years of operation.
    Frank Haarmann | TrustRadius Reviewer

    Performance

    Cisco Secure Web Appliance

    No score
    No answers yet
    No answers on this topic

    Proofpoint Email Protection

    Proofpoint Email Protection 8.2
    Based on 2 answers
    Most important thing is the performance of processing mails. Even in a complex environment the system keeps performing on a very high Level.
    Frank Haarmann | TrustRadius Reviewer

    Support Rating

    Cisco Secure Web Appliance

    Cisco Secure Web Appliance 6.4
    Based on 4 answers
    Our experience with Cisco's support was terrible. Other than the fact that they don't respond to service-related emails with urgency, they also keep on changing the policies that affected us. Recently, they came up with a new look for the same software, which was insanely slow. Renewal of keys for the old interface took months. Overall, the support was not very friendly from the users' point of view.
    Kuntal Das | TrustRadius Reviewer

    Proofpoint Email Protection

    Proofpoint Email Protection 8.2
    Based on 8 answers
    We use ProofPoint support quite often to fix issues and assist with setting up features and rules. Each time we have created a ticket, they have been very helpful and respectful. Each ticket has been treated with the appropriate SLA time and attention. We also enjoy the regular check-ins from the engineers when tickets are open but we get busy with other tasks.
    Nicole Dohrman | TrustRadius Reviewer

    Alternatives Considered

    Cisco Secure Web Appliance

    At home I have a McAfee service that does similar tasks and helps manage the users of my internet. McAfee seems more user friendly and easier to set exceptions.
    Anonymous | TrustRadius Reviewer

    Proofpoint Email Protection

    We previously used halon anti-spam, which lasted us well until our organization really started to grow and it was not able to keep up with the amount of mail we were receiving. The support is also nothing compared to Proofpoint's professional services offering. Halon was also not able to have the complex rules that Proofpoint can offer.
    Fraser Clark | TrustRadius Reviewer

    Scalability

    Cisco Secure Web Appliance

    No score
    No answers yet
    No answers on this topic

    Proofpoint Email Protection

    Proofpoint Email Protection 8.2
    Based on 1 answer
    You can add a lot of agents to your environment if you need them. And you can operate hardware appliances and virtual appliances in the same cluster.
    Frank Haarmann | TrustRadius Reviewer

    Return on Investment

    Cisco Secure Web Appliance

    • Security! Security! Security! We are financial company that work with very sensitive information. A lot of unsafe traffic was blocked on the Cisco IronPort WSA over years of using it. We did not earn on it but absolutely sure that we did not lose 'gazillion' of dollars being infected or scammed.
    • Easy to configure and use, no need to teach new personnel how work with this product (hopefully saving time = saving money).
    • Unfortunately the price of license subscription made financial managers push IT dept. to look for something cheaper.
    Valeryi Mezentsev | TrustRadius Reviewer

    Proofpoint Email Protection

    • Having easy-to-reach backups of all employee emails has made Proofpoint worth it by itself. That plus the countless times that spam/malicious emails did not make it through to the intended person that could have potentially cost the organization a lot of money.
    Anonymous | TrustRadius Reviewer

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