25 Ratings
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Score 7.7 out of 100
Top Rated
171 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Cisco Secure Web Appliance (formerly Cisco WSA)

We have both scenarios where we can describe that. For example, in the HQ, where we have about 3,000 users, Cisco IronPort Web Security Appliance is the ideal solution, because we can consolidate all the Internet access, policies, rules, etc. in the same box. However, if you have small offices with a few users, it's hard to justify one big and expensive box that could cost more than the whole office infrastructure.
Eduardo Viero | TrustRadius Reviewer

Proofpoint Email Protection

Well suited:Proofpoint does a pretty good job at protecting us from spam emails. I was able to block a lot of emails coming from SendGrid by blocking SendGrid emails with a custom spam filter. However, SendGrid has a lot of legit emails too so I was able to create another rule to allow those emails from certain people, then block the rest. That way business need was met but spam emails are blocked. Less AppropriateIf you are trying to monitor internal to internal emails Proofpoint is probably a little over featured for that.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Cisco Secure Web Appliance (formerly Cisco WSA)
Proofpoint Email Protection
8.2
Anti-malware
Cisco Secure Web Appliance (formerly Cisco WSA)
Proofpoint Email Protection
9.3
Cusomizability
Cisco Secure Web Appliance (formerly Cisco WSA)
Proofpoint Email Protection
9.1
Data Loss Protection
Cisco Secure Web Appliance (formerly Cisco WSA)
Proofpoint Email Protection
7.3
Threat Detection
Cisco Secure Web Appliance (formerly Cisco WSA)
Proofpoint Email Protection
8.7
Sandboxing
Cisco Secure Web Appliance (formerly Cisco WSA)
Proofpoint Email Protection
7.6
End-to-End Encryption
Cisco Secure Web Appliance (formerly Cisco WSA)
Proofpoint Email Protection
7.8
Management Tools
Cisco Secure Web Appliance (formerly Cisco WSA)
Proofpoint Email Protection
7.7

Pros

Cisco Secure Web Appliance (formerly Cisco WSA)

  • SMA gave us central control over multiple servers, simplifying management.
  • Performance of the Appliance VM exceeded that of our old physical appliance-based solution.
  • Convenient licensing for virtualized environments that allows easy scaling.
Anonymous | TrustRadius Reviewer

Proofpoint Email Protection

  • Spam - catches these emails before hitting the inbox.
  • Daily digest - provides users with a list of the emails that were blocked and allows them to choose to release them if they are legitimate emails.
  • Ensures that emails coming into our organization is safe for our users and verifies the email is coming from stated senders email server.
Laurie Keith | TrustRadius Reviewer

Cons

Cisco Secure Web Appliance (formerly Cisco WSA)

  • The default metrics on the dashboard visualization are not that useful. It is not much customizable too. Some of the dashboard features like load, volume, etc. can have a hide option.
  • The false negatives are more than false positives. A lot of the times, it verdicts the same email as malicious and non-malicious. This can be reduced.
Kuntal Das | TrustRadius Reviewer

Proofpoint Email Protection

  • Proofpoint could offer more frequent training opportunities to customers at all levels of expertise.
  • Proofpoint can always continue to strive to keep its product a leader in the industry.
  • Proofpoint's support site could be overhauled to provide a more logical flow.
Anonymous | TrustRadius Reviewer

Usability

Cisco Secure Web Appliance (formerly Cisco WSA)

Cisco Secure Web Appliance (formerly Cisco WSA) 9.0
Based on 1 answer
Because it's one of those products you almost don't realize it exists from the end user. From the administrator perspective, you can do everything on its web interface and it's very intuitive to manage, once you know the concepts behind identities, acls, etc. Also, once you build the control structure, I mean, you link 'local' groups with your own Active Directory groups, as we did here, you don't need to be managing those things on the appliance itself.
Eduardo Viero | TrustRadius Reviewer

Proofpoint Email Protection

Proofpoint Email Protection 8.2
Based on 2 answers
Very robust and solid product in protecting our emails. The engineers who assisted with our implementation was very knowledgable and great to work with. Easy to use by end-users. Administration and management are also easy for IT. Great dashboard and reporting tools for business reviews.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Cisco Secure Web Appliance (formerly Cisco WSA)

No score
No answers yet
No answers on this topic

Proofpoint Email Protection

Proofpoint Email Protection 9.1
Based on 2 answers
There were no appliance errors or unplanned outages during five years of operation.
Frank Haarmann | TrustRadius Reviewer

Performance

Cisco Secure Web Appliance (formerly Cisco WSA)

No score
No answers yet
No answers on this topic

Proofpoint Email Protection

Proofpoint Email Protection 8.2
Based on 2 answers
Most important thing is the performance of processing mails. Even in a complex environment the system keeps performing on a very high Level.
Frank Haarmann | TrustRadius Reviewer

Support Rating

Cisco Secure Web Appliance (formerly Cisco WSA)

Cisco Secure Web Appliance (formerly Cisco WSA) 7.0
Based on 4 answers
Our experience with Cisco's support was terrible. Other than the fact that they don't respond to service-related emails with urgency, they also keep on changing the policies that affected us. Recently, they came up with a new look for the same software, which was insanely slow. Renewal of keys for the old interface took months. Overall, the support was not very friendly from the users' point of view.
Kuntal Das | TrustRadius Reviewer

Proofpoint Email Protection

Proofpoint Email Protection 8.1
Based on 5 answers
We use ProofPoint support quite often to fix issues and assist with setting up features and rules. Each time we have created a ticket, they have been very helpful and respectful. Each ticket has been treated with the appropriate SLA time and attention. We also enjoy the regular check-ins from the engineers when tickets are open but we get busy with other tasks.
Nicole Dohrman | TrustRadius Reviewer

Alternatives Considered

Cisco Secure Web Appliance (formerly Cisco WSA)

At home I have a McAfee service that does similar tasks and helps manage the users of my internet. McAfee seems more user friendly and easier to set exceptions.
Anonymous | TrustRadius Reviewer

Proofpoint Email Protection

We previously used halon anti-spam, which lasted us well until our organization really started to grow and it was not able to keep up with the amount of mail we were receiving. The support is also nothing compared to Proofpoint's professional services offering. Halon was also not able to have the complex rules that Proofpoint can offer.
Fraser Clark | TrustRadius Reviewer

Scalability

Cisco Secure Web Appliance (formerly Cisco WSA)

No score
No answers yet
No answers on this topic

Proofpoint Email Protection

Proofpoint Email Protection 8.2
Based on 1 answer
You can add a lot of agents to your environment if you need them. And you can operate hardware appliances and virtual appliances in the same cluster.
Frank Haarmann | TrustRadius Reviewer

Return on Investment

Cisco Secure Web Appliance (formerly Cisco WSA)

  • Security! Security! Security! We are financial company that work with very sensitive information. A lot of unsafe traffic was blocked on the Cisco IronPort WSA over years of using it. We did not earn on it but absolutely sure that we did not lose 'gazillion' of dollars being infected or scammed.
  • Easy to configure and use, no need to teach new personnel how work with this product (hopefully saving time = saving money).
  • Unfortunately the price of license subscription made financial managers push IT dept. to look for something cheaper.
Valery Mezentsau | TrustRadius Reviewer

Proofpoint Email Protection

  • Having easy-to-reach backups of all employee emails has made Proofpoint worth it by itself. That plus the countless times that spam/malicious emails did not make it through to the intended person that could have potentially cost the organization a lot of money.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Secure Web Appliance (formerly Cisco WSA)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Proofpoint Email Protection

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Secure Web Appliance (formerly Cisco WSA)
7.5
Proofpoint Email Protection
9.0

Usability

Cisco Secure Web Appliance (formerly Cisco WSA)
9.0
Proofpoint Email Protection
8.2

Reliability and Availability

Cisco Secure Web Appliance (formerly Cisco WSA)
Proofpoint Email Protection
9.1

Performance

Cisco Secure Web Appliance (formerly Cisco WSA)
Proofpoint Email Protection
8.2

Support Rating

Cisco Secure Web Appliance (formerly Cisco WSA)
7.0
Proofpoint Email Protection
8.1

Scalability

Cisco Secure Web Appliance (formerly Cisco WSA)
Proofpoint Email Protection
8.2

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