Cisco Secure Web Appliance vs. Zscaler Internet Access

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Secure Web Appliance
Score 8.0 out of 10
N/A
Cisco Secure Web Appliance (formerly Cisco Web Security Appliance [WSA]), powered by Cisco Talos, protects by automatically blocking risky sites and testing unknown sites before allowing users to link to them, helping with compliance. It is available models S690, S390, and S190.N/A
Zscaler Internet Access
Score 8.9 out of 10
N/A
Zscaler Internet Access is delivered as a security stack as a service from the cloud, and is designed to eliminate the cost and complexity of traditional secure web gateway approaches, and provide easily scaled protection to all offices or users, regardless of location, and minimize network and appliance infrastructure.N/A
Pricing
Cisco Secure Web ApplianceZscaler Internet Access
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Secure Web ApplianceZscaler Internet Access
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Secure Web ApplianceZscaler Internet Access
Considered Both Products
Cisco Secure Web Appliance
Chose Cisco Secure Web Appliance
URL filtering is a feature that Cisco Secure Web Appliance does well. Cisco Secure Web Appliance latency is minimum to almost nothing.
Zscaler Internet Access
Chose Zscaler Internet Access
Both are well known but sometime the cost comparison and support out scale each other. Performance wise both are good. Zscaler provided better cost and support terms in our case.
Top Pros
Top Cons
Features
Cisco Secure Web ApplianceZscaler Internet Access
Identity Management
Comparison of Identity Management features of Product A and Product B
Cisco Secure Web Appliance
-
Ratings
Zscaler Internet Access
8.0
1 Ratings
15% below category average
Multi-Factor Authentication00 Ratings8.01 Ratings
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Cisco Secure Web Appliance
-
Ratings
Zscaler Internet Access
8.0
1 Ratings
7% below category average
Endpoint Detection and Response (EDR)00 Ratings8.01 Ratings
Threat Intelligence
Comparison of Threat Intelligence features of Product A and Product B
Cisco Secure Web Appliance
-
Ratings
Zscaler Internet Access
8.4
1 Ratings
2% above category average
Network Analytics00 Ratings9.01 Ratings
Threat Recognition00 Ratings9.01 Ratings
Vulnerability Classification00 Ratings8.01 Ratings
Automated Alerts and Reporting00 Ratings9.01 Ratings
Threat Analysis00 Ratings8.01 Ratings
Threat Intelligence Reporting00 Ratings8.01 Ratings
Automated Threat Identification00 Ratings8.01 Ratings
Zero Trust Security
Comparison of Zero Trust Security features of Product A and Product B
Cisco Secure Web Appliance
-
Ratings
Zscaler Internet Access
8.6
1 Ratings
3% below category average
Continuous Verification00 Ratings8.01 Ratings
Secure Web Gateways00 Ratings9.01 Ratings
Network Flow Control00 Ratings9.01 Ratings
Network Traffic Analysis00 Ratings9.01 Ratings
Segmentation Leveraging00 Ratings8.01 Ratings
Admin Access Control00 Ratings9.01 Ratings
Network Data Encryption00 Ratings9.01 Ratings
Network Topology Mapping00 Ratings8.01 Ratings
Best Alternatives
Cisco Secure Web ApplianceZscaler Internet Access
Small Businesses

No answers on this topic

ThreatLocker
ThreatLocker
Score 9.0 out of 10
Medium-sized Companies
Quantum Firewalls and Security Gateways
Quantum Firewalls and Security Gateways
Score 9.2 out of 10
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.3 out of 10
Enterprises
Skyhigh Secure Web Gateway
Skyhigh Secure Web Gateway
Score 6.3 out of 10
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Secure Web ApplianceZscaler Internet Access
Likelihood to Recommend
6.7
(9 ratings)
8.8
(16 ratings)
Usability
9.0
(1 ratings)
9.0
(1 ratings)
Support Rating
6.4
(2 ratings)
8.1
(5 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Cisco Secure Web ApplianceZscaler Internet Access
Likelihood to Recommend
Cisco
We have both scenarios where we can describe that. For example, in the HQ, where we have about 3,000 users, Cisco IronPort Web Security Appliance is the ideal solution, because we can consolidate all the Internet access, policies, rules, etc. in the same box. However, if you have small offices with a few users, it's hard to justify one big and expensive box that could cost more than the whole office infrastructure.
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Zscaler
Zscaler Internet Access is an internet tunnel that pairs with the network adapter to secure traffic between servers and workstations. It can refresh policies automatically and log intrusions but does not broadcast intrusions. Cloud-based Zscaler Internet Access is easy to deploy and scale, with no hardware or software needed. In a hybrid model, Zscaler Internet Access performs some security functions on-premises and others in the cloud, allowing organizations to keep infrastructure. There is a slight learning curve from VPN and appliance architecture to this paradigm.
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Pros
Cisco
  • SMA gave us central control over multiple servers, simplifying management.
  • Performance of the Appliance VM exceeded that of our old physical appliance-based solution.
  • Convenient licensing for virtualized environments that allows easy scaling.
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Zscaler
  • Zscaler completely moved away from the traditional firewall setup to a hosted firewall solution. We don't have to worry about the hardware failing or maintaining it as part of our service plan compared to our on-premise firewall. Zscaler has a lot of data centres across the world where they are maintaining their solutions so mobile consultants will always be close to one of their data centres.
  • Rolling out Zscaler solutions to our end customers' computers is actually pretty easy and hassle-free. As part of onboarding of new employees we can set up the Zscaler solution and push it to our end users' machines and get them connected to the cloud solutions.
  • Zscaler does proper market research on the latest emerging threats and they keep their firewall patched and updated to the latest versions so the security team does not have to worry about keeping the firewall updated.
Read full review
Cons
Cisco
  • I think that the interface could need updates to adapt it to a much more current system, achieve quick access to necessary tools and adapt the platform to a much more customizable and comfortable system to work with.
  • It is undoubtedly a platform that is worth having, however, the license costs could be better adjusted to small businesses so that it can be accessed more easily.
  • It could be a bit complex to use, the use of codes is quite extensive, it could be adjusted to something much more practical but just as efficient.
Read full review
Zscaler
  • Chat or email support is not available. Only option is to either call them or raise a ticket by logging into their website.
  • Pricing is not transparent and quote based.
  • Access to websites is a little too slow with Zscaler monitoring on.
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Usability
Cisco
Because it's one of those products you almost don't realize it exists from the end user. From the administrator perspective, you can do everything on its web interface and it's very intuitive to manage, once you know the concepts behind identities, acls, etc. Also, once you build the control structure, I mean, you link 'local' groups with your own Active Directory groups, as we did here, you don't need to be managing those things on the appliance itself.
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Zscaler
Zscaler is a mandatory solution required by almost every large organization with a workforce working remotely or using cloud-based apps. Its deployment is relatively easy and it keeps on working in the background without actively bothering the user. Apart from a few weird messages which a user is unable to comprehend, Zscaler is able to provide fast and safe access to the internet and other external applications.
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Support Rating
Cisco
Our experience with Cisco's support was terrible. Other than the fact that they don't respond to service-related emails with urgency, they also keep on changing the policies that affected us. Recently, they came up with a new look for the same software, which was insanely slow. Renewal of keys for the old interface took months. Overall, the support was not very friendly from the users' point of view.
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Zscaler
I cannot give a fair rating for this as I have not had to contact Zscaler support. There was one time we had to contact them because we needed to check if they were having issues on their end. Our ISP was actually the problem but support seemed very friendly.
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Alternatives Considered
Cisco
At home I have a McAfee service that does similar tasks and helps manage the users of my internet. McAfee seems more user friendly and easier to set exceptions.
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Zscaler
Zscaler Intenet Access proved to be superior and the difference for us was the speed of policy delivery since your policy is applied in a web console and is effective in a matter of seconds. Another point to congratulate the solution is its compatibility with different platforms (macOS, Linux, Windows, Android, and iOS).
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Return on Investment
Cisco
  • Security! Security! Security! We are financial company that work with very sensitive information. A lot of unsafe traffic was blocked on the Cisco IronPort WSA over years of using it. We did not earn on it but absolutely sure that we did not lose 'gazillion' of dollars being infected or scammed.
  • Easy to configure and use, no need to teach new personnel how work with this product (hopefully saving time = saving money).
  • Unfortunately the price of license subscription made financial managers push IT dept. to look for something cheaper.
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Zscaler
  • ROI is there and it is safeguarding the data and user access to net.
  • Being a cloud based can be scaled up when required.
  • Third parties can be allowed based on the company IT policies (Clients or Vendors etc.) for business perspective.
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ScreenShots