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Cisco Software-Defined Access (SD-Access) vs. SolarWinds Pingdom

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco SD-Access

    Score9 out of 10
    N/ACisco's Software-Defined Access (SD-Access) provides automated end-to-end segmentation to separate user, device and application traffic without redesigning the network. Cisco SD-Access automates user access policy so organizations can make sure the right policies are established for any user or device with any application across the network.N/A

    SolarWinds Pingdom

    Score8 out of 10
    N/ASolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.

    $14.95

    per month

    Pricing
    Cisco SD-AccessSolarWinds Pingdom
    Editions & Modules
    No answers on this topic
    Synthetic Monitoring
    $10
    per month
    Real User Monitoring
    $10
    per month
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    Cisco SD-AccessSolarWinds Pingdom
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco SD-AccessSolarWinds Pingdom
    Considered Both Products
    Cisco
    No answer on this topic
    SolarWinds
    No answer on this topic
    Key User Insights
    Would buy again
    75%
    Would buy again
    6 Answers
    98%
    Would buy again
    52 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    98%
    Delivers good value for the price
    52 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    98%
    Happy with the feature set
    52 Answers
    Lived up to sales and marketing promises
    75%
    Lived up to sales and marketing promises
    6 Answers
    96%
    Lived up to sales and marketing promises
    43 Answers
    Implementation went as expected
    50%
    Implementation went as expected
    4 Answers
    100%
    Implementation went as expected
    49 Answers
    Best Alternatives
    Cisco SD-AccessSolarWinds Pingdom
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Cisco ACI
    Score8.5 out of 10
    SolarWinds Web Performance Monitor (WPM)
    Score8 out of 10
    Enterprises
    Cisco ACI
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco SD-AccessSolarWinds Pingdom
    Likelihood to Recommend
    7.3
    (8 ratings)
    4.5
    (64 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    10.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (7 ratings)
    Performance
    -
    (0 ratings)
    6.0
    (1 ratings)
    Support Rating
    6.2
    (8 ratings)
    4.1
    (54 ratings)
    In-Person Training
    6.4
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.3
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    2.7
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco SD-AccessSolarWinds Pingdom
    Likelihood to Recommend
    Cisco
    It's well suited in our corporate offices, where all our business users resides and where we can control all their accesses. What doesn't really fit well is when we have our branch fronts, where all the software domain access features aren't utilized to its fullest, due to the fact that customers and users don't really need to have all the security features that SDA provides.
    Incentivized
    Read full review
    SolarWinds
    I believe the scenarios we used it for were quite well covered, from the executive perspective. The downtime alarms worked very well and were easy to setup, uptime monitoring tools were clear and easy to use, even for non-technical people (C-level) and the SLA management tools allowed us to spend less time, and have less friction, with our clients
    Incentivized
    Read full review
    Pros
    Cisco
    • Automation, pushing template-based configuration to multiple devices in one push saves time and manpower.
    • Assurance [helps trace] issues related to devices, clients, and provide the troubleshoot as [the] best practices.
    • Segmentation, with the use of the SGT tags, we are able to achieve segmentation and micro-segmentation securely.
    Incentivized
    Read full review
    SolarWinds
    • The alerts are very responsive offering quite detailed timing information
    • The UI for reports is very clear and set up of reports is very intuitive
    • Customer service was good when there were problems - e.g. lapsing billing causing reporting to go down
    Incentivized
    Read full review
    Cons
    Cisco
    • Documentation: Working in this solution I realized there were missing information details about the fusion device support for nexus.
    • Fusion router: This roll in the fabric should be already integrated in the solution, right now it is configured manually.
    • Bugs: Unfortunately the solution still present a lot of bugs, mainly in the controller.
    Incentivized
    Read full review
    SolarWinds
    • The PagerDuty integration could be a lot better. When you use the PagerDuty integration, it doesn't send any information about which check failed! It just sends a message like "Timeout (> 30s)" -- this isn't very helpful when we have hundreds of checks. We've worked around this by using both the PagerDuty and Slack integrations and having them both post to the same Slack channel. But this means that when an engineer is paged from PagerDuty, they have to go to Slack (or Pingdom) to find the details about the page; it's not available on the page itself.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    No answers on this topic
    SolarWinds
    Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.
    Read full review
    Usability
    Cisco
    It is difficult to start using the product due to its unfamiliar name and acronyms. ,The task should be accomplished in a specific order to ensure success
    Incentivized
    Read full review
    SolarWinds
    Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience.
    Incentivized
    Read full review
    Performance
    Cisco
    No answers on this topic
    SolarWinds
    Interface is unnecessarily complicated and frequently responds slowly.
    Read full review
    Support Rating
    Cisco
    As far as my experience with SD-Access -I'd say things that can be improved are - better functionality with ISE, ease to understand licensing and better documentation for configuration (add-ons, etc), and licensing.
    Incentivized
    Read full review
    SolarWinds
    Support responded the same day to my query, as I was setting the product up but couldn't find the setting I needed. This was successfully resolved in a short time frame, so I was pleased with how quickly we were able to get this resolved. I haven't needed to contact support since.
    Incentivized
    Read full review
    Online Training
    Cisco
    I rated the training an 8 because overall, it was well-structured, and the instructor was highly knowledgeable on the subject matter. The content was relevant, and I appreciated the clear explanations of complex topics. However, I felt that some sections were covered too quickly, making it difficult to fully absorb the information before moving on. Additionally, I would have liked more time dedicated to Q&A, as there were moments when I had questions but didn’t get the opportunity to ask them due to time constraints. Adding more interactive discussions or hands-on exercises could further enhance the learning experience and make it even more engaging
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Implementation Rating
    Cisco
    At the beginning, we had to open a TAC case for every single step during the implementation phase.
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Alternatives Considered
    Cisco
    Automation, pushing template-based configuration to multiple devices in one push saves time and manpower. Assurance helps trace issues related to devices, clients, and provide the troubleshoot as the best practices. Segmentation, with the use of the SGT tags, we are able to achieve segmentation and micro-segmentation securely.
    Incentivized
    Read full review
    SolarWinds
    1. PRTG Network Monitor was a far more complicated tool to use and set up albeit it does both Internal and External monitoring. The setup wasn't intuitive and there are too many configuration options to complete to form an alert
    2. Amazon CloudWatch is specific to AWS resources and cannot be easily use outside of the AWS Ecosystem
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • Integration with other platforms in a single platform is a great advantage for the user.
    • Saves time in configuring devices on the network
    Incentivized
    Read full review
    SolarWinds
    • Honestly, we have 4 other products that overlap this functionality whose organizations provide far superior support. At this point it is an unnecessary expense.
    • In my opinion, their lack of support responsiveness and commitment has impacted our IT agility.
    • Its time to explore other alternatives.
    Read full review
    ScreenShots

    SolarWinds Pingdom Screenshots

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