Cisco ThousandEyes vs. Nmap vs. Riverbed Aternity

It's a great tool for monitoring remote workers' connections. Great for monitoring the overall network. Routers, switches, collaboration, Cisco video endpoints, Great alerting tool that is built into Webex so that you receive alerts as things in your network happen. Great for monitoring connection to servers when you believe there could be latency or other issues.

Incentivized

Nmap is the ideal solution if you are working alot in network environments. If you come to grips with the syntax and the most-used features (the online community helps alot), you will be able to much more quickly and thoroughly troubleshoot networks or check for security vulnerabilities, for instance. It is free to use and is available for Windows and Linux, so I would say it is very much warrented for any network administrator or sysadmin to take it out for a spin.

Incentivized

We are a services organization and we use Riverbed SteelCentral AppInternals with our customers. It has allowed us to expand the footprint in the application management business with virtually all of our major accounts. We were able to expand and go into other applications that we weren't in or offering previously. Now, we have a new value proposition for our customer enhanced visibility, enhanced stability, and we can reduce our cost to them because our cost structure is reduced by using Riverbed SteelCentral AppInternals.

Incentivized

• Agent to Agent testing. Full round trip test. Have a customer using a Server Side API that is having an issue. Loan a Nuc, or have them install the ThousandEyes agent in their network. You'll find the issue guaranteed.
• Device Layer vision - ability to see from the server, through the Firewall, switches Proxy and internet. Measure jitter, latency, response time, load time and see the path your packet takes.
• Share your tests live. Provide the customer a link to a live test, they can see what you do, review your metrics and verify your tests. They can also use it as a tool to better their service. Build the trust and stickiness with your customers' most difficult users - the IT Operations team.
• Validate your QOS and routes for VOIP, video conferences, and data traffic. Highly flexible and configurable complete with transaction-based testing, custom headers, calls and tools to mimic any scenario you need.

Incentivized

• Nmap is very good at discovering systems on your network.
• Nmap is very good at guessing a systems operating system with a high degree of accuracy.
• Nmap is good at validating externally facing systems to make sure that unauthorized access is not allowed.

Incentivized

• Root cause finding/remediation (it goes beyond analysis).
• Shows latency between applications and servers.
• Identifies long-running SQL queries, and puts the onus back on developers to clean up their SQL code.

Incentivized

• We have the product, we have a fair amount of wireless issues. You have to go through so many hoops, links and selections that I would think would've been impossible. Maybe if you have a specialized engineer, you would be able to use the thousandeyes product to troubleshoot a problem. But if I want to share with our knock, for example, would be very challenging because there is so many paths that you have to go and there is so many assumptions you have to do to actually find the root cause of the problem. What I would expect is maybe what they can do is implementing some AI today on this product to give some hints, "hey, this might be the problem because the data is there but it's difficult to find." We need an easier way to find how we can use the platform to point out where's the root cause of those problems.

Incentivized

• exporting, There's a serious lack of ability to export the information in a readable format to present to VPs and such. I always find myself doing a lot of data massaging to get it in a pretty format
• some scans can trigger sensitive IDS/IPS
• SYN scans can be particularly aggressive and cause problems on remote systems.

Incentivized

• We found the platform slightly costly for the return. Having tried multiple products this was the best of the lot.
• We did find a few applications where the diagnostic data wasn't overly insightful.

Incentivized

We will definitely renew and maybe even extend our usage of ThousandEyes. We have been using ThousandEyes now for a couple of years and it has shown us major benefits. With the new options it offers for SD-WAN for us it is a no brainer to renew our current licenses

Incentivized

User-friendly interface with no technical experience, quite easy to go from broad view to dig down view to see where the issue resides - Most important for me is demarcation of the issue, is it us, network, customer, agent laptop?

Incentivized

Nmap uses are very practical and I don't think there is a better tools for what Nmap does. It is open-sources that therefore there is no cost to use it. It offers a number of benefits, including but not limited to network mapping, port scanning and more. It is very reliable as a network scanning tool.

Incentivized

Being cloud hosted means that you are at the mercy of Cisco web services, but we've had absolutely no issues with its availability.

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The client is very lightweight on endpoints and the user interface is very fast and fluid.

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You have online support from the tool itself 24/7 and they are very responsive. We also have a specific account manager and specific engineer assigned to help us with very specific questions for our environment. The level of response to our requirements is always super high. We have requested specific features to be added and these have been developed and introduced very quick tot he product (within weeks). Their DevOps and agile approach seems to pay off.

Incentivized

There is a very large support community and a robust selection of add-ons and scripts. Once you get the use down this is one of the most powerful tools and you can find anything you are looking for as far as examples on the web. While not having official support its not lacking by any means.

Incentivized

The support I give the highest rating because it is really amazing. Every time we triggered the tool support, we were very well served very quickly and efficiently. The problems were solved quickly and without stress. The staff helped us within minutes and had a lot of patience with us

Incentivized

Our Cisco reps actually had someone teach us a few things about the functionality of ThousandEyes, and it helped a lot. The training was good and we had follow-up assistance as well when we had questions about the monitoring and reporting functions. Overall, we were satisfied with the training and support.

Incentivized

Our implementation was pretty straightforward, with some issues loading clients on endpoints. We didn't have any notable issues, and I don't really have any additional insights.

Incentivized

It is a similar product to Cisco ThousandEyes. Both solutions give good network monitoring and traffic analysis. But Cisco ThousandEyes works better with Cisco devices and has real-time alerts that are very useful. It also helps to see network problems faster and make troubleshooting easier. Cisco ThousandEyes is also better for checking SaaS and cloud apps like Azure, AWS, Webex, etc. It has endpoint agents that show network quality directly from user devices. The web interface is simple to use, so the learning curve is not too steep. Also, it has many monitoring points around the world, making it easy to check performance outside the company network.

Incentivized

A similar but more basic alternative is available on Android, called Fing. It's very useful for diagnosing issues on networks when you only have your mobile device to hand.

A graphical user interface alternative to Nmap, is Zenmap. It's the official GUI for Nmap and does use Nmap under the hood. It makes things a bit more 'point and click'.

Incentivized

The three tools mentioned above are great too. All deliver and fulfill their functionality well. But we chose Riverbed SteelCentral AppInternals because we received referrals from other friends who work at other major companies around the world and use this solution and have never had any problems. So for reliability we chose this one

Incentivized

I think this product would be infinitely scalable since it's all cloud hosted and can support thousands of endpoints if needed. We are only using it for a limited number of endpoints, so we never really considered scalability.

Incentivized

• ThousandEyes has helped us quickly isolate issues on some high-profile (within the organization) incidents and whether the network (internally or on the Internet) is at fault. If it is, it becomes easier to see the "where" of the issues quicker so we can move onto what the issue is faster. In the case of non-network related issues, it helps us get the appropriate teams or individuals involved sooner.

Incentivized

• NMap being free of charge has a positive impact on our budget. It is an enterprise-class tool that anyone can download and use.
• NMap, both command line and GUI, is a very advanced tool that is easy to use, so there's very little learning curve involved, which has a positive impact on productivity and security.
• A valuable feature that is a huge time saver is that you can compare scans. This saves hours of searching manually for differences in scan results. Faster results means faster mitigation of problems, which can be a real money saver.

Incentivized

• Helped us drive automation for the client
• Generation of detailed reports for monitoring activity performed
• Overall improvement in compliance and risk management for servers
• Drive operational efficiency across the project

Incentivized