Cisco ThousandEyes is a Digital Experience Assurance platform that helps organizations to deliver flawless digital experiences across every network – even the ones they don’t own.
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SolarWinds NetFlow Traffic Analyzer (NTA)
Score 8.1 out of 10
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SolarWinds Netflow Traffic Analyzer is a network monitoring tool within the broader SolarWinds ecosystem. It includes core traffic monitoring features, as well as customizable traffic reports and alerts.
Simple Network Management Protocol cannot achieve what an agent-based monitoring solution can. Access layer testing gives you visibility into the user's endpoint. ThousandEyes is able to provide both telemetry and user experience in a bundled solution. The way that Cisco has …
Solarwinds is a great product with many facets to it. They have a module for everything. But that is also the point that is a drawback. Each module is an expensive add-on to the overall price. ThousandEyes, however, has all of it's functionality put into one complete software …
We are currently using a multivendor system due to legacy equipment as well as ThousandEyes for our cloud-managed SD items. They are currently doing their own management till we no longer need our legacy devices. So can’t really stack one against the other since we have …
ThousandEyes is a specialized complementary tool used in our company. We used other tools to go deeper into the overall performance of the internal components of the managed element, historical reports of usage, alerts, etc. With ThousandEyes we have improved the service …
The only product that was any real competition was ThousandEyes. I've used WUG in the past and wasn't impressed. With a significant investment into the Orion platform, leverage NTA data inside of our current environment made perfect sense. ThousandEyes offers some impressive …
As a service provider that is in multiple datacenters it's a great tool to use and leverage. Alot of smaller providers are only using NMS nodes that are hosted in their HQ or in spots that aren't where their content is hosted. Being able to run tests directly from your datacenters (between them or to the content provider itself) gives more accurate results. The downside is if you have no server infrastructure you'll have to install servers/machines to utilize it.
I would suggest this tool to any user that has to monitor multiple sites and locations where bandwidth monitoring can be a labor. This software works really well for central monitoring of multiple sites and services where having a technician onsite isn't feasible. I really like the reporting, though, and would recommend this for someone wanting to keep an eye on bandwidth usage for replication of data across sites.
Alerting on outages. ThousandEyes provides a few different options to receive alerts: you can have alerts emailed to a subset of (or all) users, there is a basic Slack integration, and if more flexibility is required (or your preferred method of being alerted isn't built-in) webhooks can be used to hit another API.
Speeding up mean time to resolution (or mean time to innocence if you're a more siloed and blame-happy organization). Failure alerts can be configured to include the cause of the failure instead of just "resource x is down." For example, the alerts can come out and say that a website was down due to an HTTP 500, which will help prevent staff from spinning their wheels trying to diagnose the network from the client to the web server.
Post mortems and root cause analyses. After an outage has been resolved, it is possible to go back for up to 30 days without losing any level of detail for the test in question, and to view information like the DNS response received, the network path taken by the traffic, and any added latency incurred by an individual link. It can also be used to view Internet routing changes surrounding the incident.
Support. Every ticket or chat I have opened has been met by a friendly and helpful staff member that has been able to provide helpful insight into what is causing a particular issue, and what steps they will take on their side to resolve an issue or provide suggestions of steps to take on our side if necessary.
The level of customization possible with Network Bandwidth Analyzer is very valuable. Rather than being stuck with a "one-size-fits-all" presentation, an administrator can easily create customized views, reports, and alerts so that users can have a more tailored view of the data provided by Network Bandwidth Analyzer. This has the effect of making the tool more attractive to the end user.
The NetFlow Traffic Analyzer piece of Network Bandwidth Analyzer provides the details on bandwidth usage on the network. More than knowing how much bandwidth is being used, one is provided with detailed information on how that bandwidth is being used. This provides invaluable information for capacity planning and even certain forensic tasks faced by the network engineer.
The ability to produce network maps provides an easy way to create an attractive and functional NOC/SOC view of the entire network. Both technician and the occasional passerby can quickly determine if there are issues to be addressed. The ability to customize a map with background images and custom icons and stencils can make these maps really pop.
Continue to innovate and support more and more services. In the world of IOT and point to point traffic being more and more prevalent creating a flexible product is fantastic. Build on the end user product, last mile and even more sharing.
The ability to intuitively and quickly serve up specified information up to a dashboard for general “public” consumption, that cycles through several pages of information.
The ability to intuitively set up alerting on bandwidth levels, instead of having to dig through all types of alerts available to find the one needed.
Provide a pricing model based on different support levels: if I want only available update installations, don’t make me pay the same amount as those wanting full support.
We will definitely renew and maybe even extend our usage of ThousandEyes. We have been using ThousandEyes now for a couple of years and it has shown us major benefits. With the new options it offers for SD-WAN for us it is a no brainer to renew our current licenses
As far as rating for usability is concerned I would give 10/10 as NTA is very easy to use. All you need to do is install that module and ask network Team to configure the Netflow towards Server IP. [The] rest is pre-configured and reports are pre-built. Moment you receive the flows from Network all you will have is information about traffic.
You have online support from the tool itself 24/7 and they are very responsive. We also have a specific account manager and specific engineer assigned to help us with very specific questions for our environment. The level of response to our requirements is always super high. We have requested specific features to be added and these have been developed and introduced very quick tot he product (within weeks). Their DevOps and agile approach seems to pay off.
It is useful for our Infrastructure team and also provides valuable insights to our application team regarding the traffic being sent from various endpoints. They can monitor their applications and ensure there are no network issues that may impact their application.
The training offered by SolarWinds is some of the best out there. They have several different videos that go into great detail from initial setup to advanced configurations. In addition to the view at your own pace video, they also have live training for customers that focus on a single product and you can ask questions with the folks who develop the software. I have had good success with their live sessions and getting questions answered.
Simple Network Management Protocol cannot achieve what an agent-based monitoring solution can. Access layer testing gives you visibility into the user's endpoint. ThousandEyes is able to provide both telemetry and user experience in a bundled solution. The way that Cisco has built in the enterprise agents to their 9300 and 9500 switches has made exposure to the platform widespread.
SolarWinds NetFlow Traffic Analyzer compared to Wireshark and PRTG Network Monitor beats it by just the simple interface. Though all are manual setup, NTA takes it a step further with graphs and reports that analyze the data for you. In comparing to Extrahop from a bandwidth comparison, Extrahop wins but Extrahop is a lot more than just a bandwidth monitoring and cost.
It's not about the ROI would be measured by "hey, how we can reduce that outage." That's a mission to you. That's our goal. That's when we brought this. Are we using this a lot? We use primarily, we use the thousandeyes three or four times a year when we have problems that are related. So it doesn't yield much value to us to be honest, but it's good because it can point out, but it's not even that much value to be honest.
Be prepared to answer lots of questions. When people see the data in NTA they are going to want to know why App A is talking to App B. Be ready to explain!
Hand the keys to the NTA kingdom to the network team. They will thank you. Everyone wants to have friends on the network team, right?
Be prepared to invest in some significant compute and storage performance to keep up with your NTA monitoring
Running the latest firmware for your network gear is (often) required to take advantage of all the flow-monitoring. You upgrade regularly, right??
