What users are saying about
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Top Rated
123 Ratings
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Top Rated
74 Ratings

Cisco Umbrella

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Top Rated
123 Ratings
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Score 8.6 out of 100

CrowdStrike Falcon

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Top Rated
74 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Cisco Umbrella

This product works with hybrid cloud or companies fully in the cloud, but identity management could get harder. We have 500 users. Sometimes, due to the nature of DNS requests, it can be hard to see the forest through the trees or get false positive hits because some ads on a legitimate website loaded something bad. Overall the security it provides is very good and the insight into web browsing is very helpful. Being a SaaS product makes it easy to set up and maintain.
kevin mcgillicuddy | TrustRadius Reviewer

CrowdStrike Falcon

CrowdStrike continues to be the leader of where it is today by extending the offerings that is has. While there are a number of downfalls of the product, no one other security vendor can rightfully do what CrowdStrike does. Smaller players in the game are able to "pull a feather" here and there but there is no stopping the behemoth that is CrowdStrike. So long as CrowdStrike continues to deliver on its endpoint protection capabilities and levels up their behavioral detections, they are the best buy all day long. For those looking for a company that is clear about what they are monitoring for and how, rule logic, etc.... CrowdStrike is the exact opposite. They are a complete black box that thinks detect logic is magic and protects it all as if it was intellectual property. For some organizations they will likely not care; however, for others with established security teams, this can prove to be an irritant.
Bryan Bowie | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

Cisco Umbrella
CrowdStrike Falcon
9.1
Anti-Exploit Technology
Cisco Umbrella
CrowdStrike Falcon
9.1
Endpoint Detection and Response (EDR)
Cisco Umbrella
CrowdStrike Falcon
9.6
Centralized Management
Cisco Umbrella
CrowdStrike Falcon
9.3
Hybrid Deployment Support
Cisco Umbrella
CrowdStrike Falcon
8.0
Infection Remediation
Cisco Umbrella
CrowdStrike Falcon
9.2
Vulnerability Management
Cisco Umbrella
CrowdStrike Falcon
9.0
Malware Detection
Cisco Umbrella
CrowdStrike Falcon
9.4

Pros

Cisco Umbrella

  • Filters content at the DNS level. Makes it a little harder for the sneaky ones to make it through.
  • Since this is at the DNS level, using their DNS servers (as a forwarder to your local DNS) it is extremely fast. Transparent.
  • Always being updated. Not dependent on "definitions" or algorithms - a site is either blacklisted or whitelisted.
  • Easy to implement, apply, maintain
Dan Reynolds | TrustRadius Reviewer

CrowdStrike Falcon

  • Ransomware protection. We ran a ransomware simulation with obfuscated executables to hide malware signatures and CrowdStrike found and stopped 15 out of 15.
  • Malware/adware detection. Packaged adware in official installers are instantly blocked without interfering with the install of the primary application.
Randy Munroe | TrustRadius Reviewer

Cons

Cisco Umbrella

  • Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
  • A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
Randy Zuehlke | TrustRadius Reviewer

CrowdStrike Falcon

  • We get false positive detections when we run an email signature script for our users. These false positives can be a distraction. We've implemented a whitelist for those behaviors, but had some difficulty in figuring out how to configure CrowdStrike to recognize these executions since the file name and hash were always different (the executing file was firstname_lastname.exe, and that was too Vague to whitelist.
Mark Sauer | TrustRadius Reviewer

Likelihood to Renew

Cisco Umbrella

Cisco Umbrella 10.0
Based on 3 answers
It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
Randy Zuehlke | TrustRadius Reviewer

CrowdStrike Falcon

No score
No answers yet
No answers on this topic

Usability

Cisco Umbrella

Cisco Umbrella 9.4
Based on 4 answers
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
Randy Zuehlke | TrustRadius Reviewer

CrowdStrike Falcon

No score
No answers yet
No answers on this topic

Support Rating

Cisco Umbrella

Cisco Umbrella 8.0
Based on 61 answers
Since I have had to use the support and service options for Cisco Umbrella more than any of my other Cisco programs, I can say that the support for this program is really above and beyond what I have experienced with other companies. They are patient and they make sure that they fully understand the issue that you are facing before trying to diagnose and correct it.
Anonymous | TrustRadius Reviewer

CrowdStrike Falcon

CrowdStrike Falcon 8.7
Based on 13 answers
When I receive support, it is always useful and informative. However, the support doesn't get back to me in the most timely manner. Often, by the time I hear back from support I have already resolved the issue. But for bigger issues, that need more in-depth help the support team has been incredibly valuable.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Umbrella

Cisco Umbrella 9.0
Based on 2 answers
Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
Randy Zuehlke | TrustRadius Reviewer

CrowdStrike Falcon

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Umbrella

We tested a couple options before going with Cisco Umbrella. Cisco Umbrella was definitely the most feature rich option and the most useful overall. At the time we compared other options, Webroot DNS Protection had just been released and we decided not to deploy a brand new product. At that time it wasn't nearly as complete a product as Cisco Umbrella, but that may have changed in the past couple years. WebTitan required a virtual machine to run the software so it wasn't appropriate for external or remote workers.
Anonymous | TrustRadius Reviewer

CrowdStrike Falcon

[Because of] its cloud-based architecture, complete set of features, LDAP integration and massive deployment options. The open integration with another security solution and it's almost native with all Windows flavors including Windows Server. Its Incident Response Team is a one-and-only kind of solution that makes CrowdStrike a really different competitor and a natural leader in cybersecurity market.
Victor Rivera | TrustRadius Reviewer

Return on Investment

Cisco Umbrella

  • On the positive side, the product does help block known bad sites, resulting in less time that technicians spend cleaning infections.
  • On the negative side, the problem that causes Windows to incorrectly report no Internet access has taken a lot of time for many technicians.
  • Reporting features for individual clients help us more efficiently provide browsing reports when needed.
Anonymous | TrustRadius Reviewer

CrowdStrike Falcon

  • CrowdStrike has cut our security costs.
  • Has given us more insight into our end points.
  • It has helped with our older PC's CPU usage.
  • Cut our cost and time from managing multiple platforms down to managing one platform with better insight than what we had with multiple security platforms.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Umbrella

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Cisco Umbrella Editions & Modules

Additional Pricing Details

CrowdStrike Falcon

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

CrowdStrike Falcon Editions & Modules

Edition
Falcon Pro$6.991
Falcon Enterprise$14.992
Falcon Premium$17.992
  1. per endpoint/month (for 5-250 endpoints, billed annually)
  2. per endpoint/month (minimum number of endpoints applies)
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Umbrella
8.6
CrowdStrike Falcon
9.1

Likelihood to Renew

Cisco Umbrella
10.0
CrowdStrike Falcon

Usability

Cisco Umbrella
9.4
CrowdStrike Falcon

Support Rating

Cisco Umbrella
8.0
CrowdStrike Falcon
8.7

Implementation Rating

Cisco Umbrella
9.0
CrowdStrike Falcon

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