Likelihood to Recommend So the well-suited product, it's actually in two areas. One I already touched base on earlier which is the ability to have a federal model where we have the flexibility to set high-level policies from a group perspective while giving the independence of the business unit to operate and model the system to meet their needs. The second one, which is very powerful, especially in the last few years, is the remote workers. I'm able to protect and extend that edge of my security to their endpoint regardless if they are a Cisco Live or if they are at a bar or on a train basically anywhere. So as a chemical company, we have a lot of OT or ICS industrial control systems, which are highly regulated and highly scrutinized and usually require a physical presence while Cisco umbrella is mostly a cloud native type of product. So it doesn't fit well in that environment, which is detached from the internet doing well.
Read full review I would highly recommend CrowdStrike Falcon to any organization serious about bolstering its cybersecurity defenses. The platform's effectiveness in threat detection, proactive mitigation, and scalability make it a valuable asset in today's ever-evolving threat landscape. Despite some learning curves and integration challenges, the return on investment and the overall security enhancement justify its strong recommendation.
Read full review Pros Effective prevention of ransomware and malware by blocking CNC traffic. rendering the malware useless. Good reports, which are readable by non technical users Using Talos for its threat database means that it rarely misses anything Very good knowledgebase available which means that it is easy to learn how to use and implement the product Read full review The Log analysis is very detailed and easy to use. Prevent and block all type of malwares. Great threat intelligence which is very up-to-date with the recent cyber attacks very user friendly in access and management Automated feature of detecting, taking action and closing incidents using fusion workflow. Read full review Cons Umbrella Virtual Appliances have been buggy in resolving local domain hosts. Integration between other Cisco and Meraki products is complicated. Reporting is not always accurate; for example, if you configure a Meraki access point to use an Umbrella Virtual Appliance, you lose device reporting. All reporting shows up under the AP's IP. Read full review Sometimes updates to sensor versions fail, which requires manual intervention by internal staff members The variety of different administrative privilege levels is vast and sometimes confusing Proactive notifications confirming the health of the environment would be great instead of just reporting on potential issues Read full review Likelihood to Renew First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
Read full review Crowdstrike has a large suite of tools built for helping the engineers triage and respond to security event whenever identified. The ability to customize the security policies and implement more granular policies to different devices based on the functionality is unmatched. Crowdstrike provides so much of ability in a decent budget which ascertains the value for money or ROI.
Read full review Usability Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
Read full review I think it is a complete and very trustful XDR platform, with very few False Positives. It is very well supported by highly skilled professionals on all levels: from pre-sales engineers, Customer Account Managers and support engineers.
Read full review Reliability and Availability Cisco Umbrella's availability was great, they got back to me in less than an hour to get my problem solved.
We needed to get our Meraki AP's hooked up to Cisco Umbrella to monitor that specific traffic and they got back to me promptly, they guided me and explained every question I had.
Read full review Performance our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
Read full review Support Rating We have not had a chance to use Cisco support frequently, but when we needed to troubleshoot some issues that we were having with the agent installation, the support was very responsive and the solution that they offered worked. The only reason I give it one less point is that the turnaround time for non-critical issues is very long.
Read full review Support is generally pretty fast and gets right to the issue. We haven't had to use them much, fortunately, but the issues and questions we've had are usually answered quickly. The customer success manager/account manager you're assigned will also follow up with you on a regular cadence to ensure you're getting the most out of the subscription. There's not a whole lot of room to improve, other than the general confusion about what is/what is not covered in custom packages you're subscribed to. The initial purchase took much longer because of a package name changes and realignments of different modules into those packages.
Read full review In-Person Training There is limited amount of learning that can be completed in an in-person training available. In my opinion, the self-paced learning provided by Falcon portal is more useful over in-person training. The support from Falcon is great and useful to overcome difficulties, if any.
Read full review Online Training Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
Read full review The training provided by Crowdstrike Falcon is complete in terms of the depth of technical knowledge and teaches the users about going through with the platform. There are lots of jargons for different tools that Crowdstrike Falcon has and this training teaches them all which helps in managing the platform better. Plus, the regular knowledge checks are also very helpful for the end user.
Read full review Implementation Rating At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
Read full review Read the documentation
Read full review Alternatives Considered Different products in different spaces. The Z3 was more of a VPN endpoint so that users didn't have to worry about a client. If they are at home, they are on their corporate network and able to access resources. Cisco Umbrella can be used then to serve corporate DNS across the VPN tunnel to the Z3 device and extend the capabilities of Cisco Umbrella.
Read full review CrowdStrike Falcon's cloud-native architecture gives it an edge in terms of scalability, ease of deployment, and real-time threat intelligence updates. The user interface of Falcon is intuitive and offers clear visibility into our organization's threat landscape. Our team felt more comfortable navigating Falcon's dashboard. CrowdStrike Falcon's API and integration capabilities meant we could easily incorporate it into our existing tech stack, enhancing our other tools. Falcon's seemed more flexible for our specific needs.
Read full review Scalability Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
Read full review Return on Investment Cisco Umbrella has been an excellent investment for us. The extra protection it provides in a very simple way has been well worth the costs. Cisco Umbrella is very easy to setup and manage and can do most of the things we need with little daily interaction so we are free to work on other systems that need more attention. Utilizing the Cisco Umbrella reporting features, we can determine what systems might need additional attention. If we see systems attempting certain types of access, we quickly know there is likely something on the device that probably needs removed. Specific Cisco Umbrella reports can help us determine if we need to do user education and develop cyber habits. Read full review Centralized resource management means we need less tools to do the same job. EDR data is massive and has to be factored into the overall cost of the product. You are exponentially punished for more devices. CS has allowed larger coverage over devices and has discovered massive pockets of no protections. Read full review ScreenShots