Cisco Umbrella vs. CrowdStrike Falcon

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Umbrella
Score 8.9 out of 10
N/A
Cisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.N/A
CrowdStrike Falcon
Score 9.1 out of 10
N/A
CrowdStrike offers the Falcon Endpoint Protection suite, an antivirus and endpoint protection system emphasizing threat detection, machine learning malware detection, and signature free updating. Additionally the available Falcon Spotlight module delivers vulnerability assessment with no performance impact, no additional agents, hardware, scheduled scans, firewall exceptions or admin credentials.
$59.99
per endpoint/month (minimum number of endpoints applies)
Pricing
Cisco UmbrellaCrowdStrike Falcon
Editions & Modules
No answers on this topic
Falcon Go (Small Business)
$59.99
per endpoint/month (minimum number of endpoints applies)
Falcon Go (Small Business)
$59.99
Falcon Pro
$99.99
per endpoint/month (for 5-250 endpoints, billed annually)
Falcon Enterprise
$184.99
per endpoint/month (minimum number of endpoints applies)
Offerings
Pricing Offerings
Cisco UmbrellaCrowdStrike Falcon
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco UmbrellaCrowdStrike Falcon
Considered Both Products
Cisco Umbrella
Chose Cisco Umbrella
I really like it for this price point.
CrowdStrike Falcon
Chose CrowdStrike Falcon
CrowdStrike is a very easy tool to manage. There is only one agent that is needed to deploy. This makes management much easier.
Chose CrowdStrike Falcon
We were a former Arctic Wolf customer and feel like they worked more as a team with us. Cylance is what we're looking at possibly migrating to.
Chose CrowdStrike Falcon
When we looked, we narrowed to two choices Sentinel One and CrowdStrike. We chose CrowdStrike due to the use of AI backed up with Human Security experts to investigate detections and issues.
Chose CrowdStrike Falcon
We still utilize Malwarebytes, CrowdStrike has proven to catch more malware than Symantec (although with more false positives). CrowdStrike has not to date caused any issues with applications running on our endpoints and is not even noticed by our end users. Deployment seems to …
Features
Cisco UmbrellaCrowdStrike Falcon
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Cisco Umbrella
-
Ratings
CrowdStrike Falcon
8.8
98 Ratings
3% above category average
Anti-Exploit Technology00 Ratings9.089 Ratings
Endpoint Detection and Response (EDR)00 Ratings9.396 Ratings
Centralized Management00 Ratings9.097 Ratings
Hybrid Deployment Support00 Ratings8.24 Ratings
Infection Remediation00 Ratings9.093 Ratings
Vulnerability Management00 Ratings7.772 Ratings
Malware Detection00 Ratings9.396 Ratings
Best Alternatives
Cisco UmbrellaCrowdStrike Falcon
Small Businesses

No answers on this topic

ThreatLocker
ThreatLocker
Score 9.3 out of 10
Medium-sized Companies

No answers on this topic

BlackBerry Protect (CylancePROTECT)
BlackBerry Protect (CylancePROTECT)
Score 9.1 out of 10
Enterprises
Zscaler Internet Access
Zscaler Internet Access
Score 8.7 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco UmbrellaCrowdStrike Falcon
Likelihood to Recommend
8.9
(109 ratings)
9.0
(98 ratings)
Likelihood to Renew
8.0
(15 ratings)
10.0
(3 ratings)
Usability
7.6
(10 ratings)
10.0
(2 ratings)
Availability
8.7
(11 ratings)
-
(0 ratings)
Performance
9.9
(2 ratings)
-
(0 ratings)
Support Rating
7.0
(63 ratings)
10.0
(9 ratings)
In-Person Training
-
(0 ratings)
9.0
(1 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.5
(11 ratings)
10.0
(1 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
9.5
(10 ratings)
-
(0 ratings)
Product Scalability
8.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.1
(3 ratings)
-
(0 ratings)
Vendor pre-sale
8.1
(3 ratings)
-
(0 ratings)
User Testimonials
Cisco UmbrellaCrowdStrike Falcon
Likelihood to Recommend
Cisco
We tested multiple products, and what stood out about Umbrella was the following: Multiple domains are protected, and an unlimited number of protected IPs (Public). If you need to protect fewer numbers, other products may suit you, as they're cheaper.
Read full review
CrowdStrike
Crowdstrike is a unified platform for monitoring endpoint devices, whether they're workstations, servers, cloud-native machines, or even mobile devices. It uses AI/ML to monitor anomalies and suspicious behavior, including zero-day attacks. It is suitable for large organizations but may be costlier or less appropriate for smaller organizations, those who want an on-prem EDR setup, and those who need custom scanning based on compliance requirements.
Read full review
Pros
Cisco
  • So for example, we had the problem in the past. We are connecting users to our own managed data centers. We had seven locations around the world, put them with Cisco, any connect to our on-prem data center and let them out to the internet. So that's causing some high latency bad experiences with teams and so on. And with Umbrella we can directly connect the user to the cloud and to the internet so the users have a good experience with speed with latency and it's much better than back hauling the traffic to their own company and then processing them there.
Read full review
CrowdStrike
  • The Log analysis is very detailed and easy to use.
  • Prevent and block all type of malwares.
  • Great threat intelligence which is very up-to-date with the recent cyber attacks
  • very user friendly in access and management
  • Automated feature of detecting, taking action and closing incidents using fusion workflow.
Read full review
Cons
Cisco
  • The smart search feature in Cisco Umbrella is great addition for sure which helps us to identify malicious domain just by searching the URL and there is scoring system of Cisco Umbrella which mark the URL in low, medium and high risk. Sometimes Cisco Umbrella mark well known and good domain as malicious whether sometimes they mark malicious sites/domain as low risk. So, it's something that they should focus on, I think.
  • The live activity search is great for checking internet activities, but the filtering options could be improved. It would be helpful if we could filter by multiple parameters at once like combining username, destination IP and time range.
Read full review
CrowdStrike
  • Support - we are often tasked with running down problems rather than being directed by support.
  • The sales staff we have dealt with are not very responsive or timely.
  • I believe this is a product built for installations of 300 users or more.
Read full review
Likelihood to Renew
Cisco
First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
Read full review
CrowdStrike
Crowdstrike has a large suite of tools built for helping the engineers triage and respond to security event whenever identified. The ability to customize the security policies and implement more granular policies to different devices based on the functionality is unmatched. Crowdstrike provides so much of ability in a decent budget which ascertains the value for money or ROI.
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Usability
Cisco
Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
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CrowdStrike
I think it is a complete and very trustful XDR platform, with very few False Positives. It is very well supported by highly skilled professionals on all levels: from pre-sales engineers, Customer Account Managers and support engineers.
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Reliability and Availability
Cisco
Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected
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CrowdStrike
No answers on this topic
Performance
Cisco
our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
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CrowdStrike
No answers on this topic
Support Rating
Cisco
Whilst the support is good once you get through to them, it's email only and the response is slow. This is a issue, because its a core system that needs to work. We have had issues in the past where several of our companies have gone down due to Umbrella and support is nowhere to be seen. It is very difficult to know whether Umbrella is having service issues, since they do not regularly update customers on the status of their services, such as is seen by providers such as Microsoft (status.umbrella.com just seems to show up all of the time, I'm not sure it's even updated)
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CrowdStrike
Any time we need to engage the Crowdstrike Falcon Complete Team, their response is switch, thorough, and they are sure to not close out any request until the customer confirms that they have provided an acceptable resolution. If I ever need anything from the account team related to the product, I also get a response from them within minutes typically to address my question. Top notch customer service!
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In-Person Training
Cisco
No answers on this topic
CrowdStrike
There is limited amount of learning that can be completed in an in-person training available. In my opinion, the self-paced learning provided by Falcon portal is more useful over in-person training. The support from Falcon is great and useful to overcome difficulties, if any.
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Online Training
Cisco
Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
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CrowdStrike
The training provided by Crowdstrike Falcon is complete in terms of the depth of technical knowledge and teaches the users about going through with the platform. There are lots of jargons for different tools that Crowdstrike Falcon has and this training teaches them all which helps in managing the platform better. Plus, the regular knowledge checks are also very helpful for the end user.
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Implementation Rating
Cisco
At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
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CrowdStrike
Read the documentation
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Alternatives Considered
Cisco
Cisco was the right balance of cost and innovation. For us, we had already been users of Umbrella, Cisco Meraki, and DUO. So, it seemed to make sense to invest in the partners we have already entrusted. Since we were a previous Sonicwall customer, we looked closely at them, but they seemed a few steps behind in their feature set. Cato was on the expensive side, and we didn't have a good experience during the ZScaler demonstrations.
Read full review
CrowdStrike
It was just a legacy AV program onboarded during initial setup days. As the org. As it expanded, its threat landscape also grew, and we needed a next-gen solution to protect against evolving threat vectors. Falcon EDR was the one that solved all these in a single place.
Read full review
Scalability
Cisco
Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
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CrowdStrike
No answers on this topic
Return on Investment
Cisco
  • Provide an additional layer of DNS security by vetting web traffic
  • Help to understand who is consuming bandwidth so we can make adjustments as needed.
  • The cost of a single incident from bad web surfing or searches could be enormous. Umbrella helps to avoid these scenarios.
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CrowdStrike
  • CrowdStrike Falcon's proactive threat mitigation has significantly reduced the risk of successful cyber attacks, resulting in tangible savings related to potential data breaches or system compromises.
  • The cloud-native architecture and automated features have improved operational efficiency.
  • The platform's real-time visibility and threat hunting capabilities have drastically improved incident response times.
Read full review
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