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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Umbrella

    Score8.9 out of 10
    N/ACisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.N/A

    CrowdStrike Falcon

    Score9 out of 10
    N/ACrowdStrike offers the Falcon Endpoint Protection suite, an antivirus and endpoint protection system emphasizing threat detection, machine learning malware detection, and signature free updating. Additionally the available Falcon Spotlight module delivers vulnerability assessment with no performance impact, no additional agents, hardware, scheduled scans, firewall exceptions or admin credentials.

    $59.99

    per endpoint/month (minimum number of endpoints applies)

    Pricing
    Cisco UmbrellaCrowdStrike Falcon
    Editions & Modules
    No answers on this topic
    Falcon Go (Small Business)
    $59.99
    per endpoint/month (minimum number of endpoints applies)
    Falcon Go (Small Business)
    $59.99
    Falcon Pro
    $99.99
    per endpoint/month (for 5-250 endpoints, billed annually)
    Falcon Enterprise
    $184.99
    per endpoint/month (minimum number of endpoints applies)
    Offerings
    Pricing Offerings
    Cisco UmbrellaCrowdStrike Falcon
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco UmbrellaCrowdStrike Falcon
    Considered Both Products
    Cisco
    Chose Cisco Umbrella
    I really like it for this price point.
    Incentivized
    CrowdStrike
    Chose CrowdStrike Falcon
    CrowdStrike is a very easy tool to manage. There is only one agent that is needed to deploy. This makes management much easier.
    Incentivized
    Chose CrowdStrike Falcon
    We were a former Arctic Wolf customer and feel like they worked more as a team with us. Cylance is what we're looking at possibly migrating to.
    Incentivized
    Chose CrowdStrike Falcon
    When we looked, we narrowed to two choices Sentinel One and CrowdStrike. We chose CrowdStrike due to the use of AI backed up with Human Security experts to investigate detections and issues.
    Incentivized
    Chose CrowdStrike Falcon
    We still utilize Malwarebytes, CrowdStrike has proven to catch more malware than Symantec (although with more false positives). CrowdStrike has not to date caused any issues with applications running on our endpoints and is not even noticed by our end users. Deployment seems to …
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    91 Answers
    98%
    Would buy again
    82 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    88 Answers
    95%
    Delivers good value for the price
    75 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    92 Answers
    100%
    Happy with the feature set
    84 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    77 Answers
    93%
    Lived up to sales and marketing promises
    68 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    84 Answers
    96%
    Implementation went as expected
    75 Answers
    Features
    Cisco UmbrellaCrowdStrike Falcon
    Endpoint Security
    Comparison of Endpoint Security features of Cisco Umbrella and CrowdStrike Falcon
    Feature
    Cisco Umbrella
    -
    Ratings
    CrowdStrike Falcon
    8.7
    98 Ratings
    2% above category average
    Anti-Exploit Technology00 Ratings8.989 Ratings
    Endpoint Detection and Response (EDR)00 Ratings9.296 Ratings
    Centralized Management00 Ratings8.997 Ratings
    Hybrid Deployment Support00 Ratings8.24 Ratings
    Infection Remediation00 Ratings8.993 Ratings
    Vulnerability Management00 Ratings7.772 Ratings
    Malware Detection00 Ratings9.396 Ratings
    Best Alternatives
    Cisco UmbrellaCrowdStrike Falcon
    Small Businesses
    No answers on this topic
    SentinelOne Singularity
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Enterprises
    No answers on this topic
    ESET PROTECT
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco UmbrellaCrowdStrike Falcon
    Likelihood to Recommend
    8.9
    (124 ratings)
    8.9
    (101 ratings)
    Likelihood to Renew
    8.0
    (15 ratings)
    10.0
    (3 ratings)
    Usability
    7.5
    (10 ratings)
    10.0
    (2 ratings)
    Availability
    8.7
    (11 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    6.9
    (63 ratings)
    10.0
    (9 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.5
    (11 ratings)
    10.0
    (1 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.5
    (10 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.1
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.1
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco UmbrellaCrowdStrike Falcon
    Likelihood to Recommend
    Cisco
    When a company has a distributed workforce, the produce works very well to unify a set of policies to apply against web bound traffic. Areas we have struggled with is getting value out of our cloud delivered firewall due to requirements to fully use it
    Incentivized
    Read full review
    CrowdStrike
    Crowdstrike is a unified platform for monitoring endpoint devices, whether they're workstations, servers, cloud-native machines, or even mobile devices. It uses AI/ML to monitor anomalies and suspicious behavior, including zero-day attacks. It is suitable for large organizations but may be costlier or less appropriate for smaller organizations, those who want an on-prem EDR setup, and those who need custom scanning based on compliance requirements.
    Incentivized
    Read full review
    Pros
    Cisco
    • As many companies think—they’re afraid of firewalls, but they want to keep something secure—and what it does best is it simplifies the approach from a cybersecurity perspective, especially from the user perspective. Users spend a lot of time on the web, trying to access sites, clicking links, scanning QR codes, and doing whatever. You can’t really stop them unless you have something in between that can check whether those links lead somewhere safe, or potentially run them in a sandbox if there are threats or specific use cases.
    • So I think one of its strongest points is that it’s very simple, and it’s not expensive compared to if you buy a firewall and licenses from other brands, where you have to configure it and spend engineer work hours or outsource the work. It’s the simplicity, and I think it just works. I had some issues five years ago, four years ago, but now it just works. I’m pretty happy.
    Read full review
    CrowdStrike
    • The Log analysis is very detailed and easy to use.
    • Prevent and block all type of malwares.
    • Great threat intelligence which is very up-to-date with the recent cyber attacks
    • very user friendly in access and management
    • Automated feature of detecting, taking action and closing incidents using fusion workflow.
    Incentivized
    Read full review
    Cons
    Cisco
    • So we had in the past very general rule sets, very detailed rule sets for security rules. Like you can access this page but not this IP range and so on. So hundreds of specific rules for specific machines and the rule management in Cisco Umbrella is not that granular. So it was not possible to build up these rule sets in Cisco Umbrella, but now we see to access it's much better already. So that's why one reason why we are migrating to CQ access to have better API based possibility to manage these rule sets and synchronize them between different products that we are using and in the cloud. So yeah, we hope that with secure access it's a little bit more granular like with Cisco Umbrella currently.
    Incentivized
    Read full review
    CrowdStrike
    • Support - we are often tasked with running down problems rather than being directed by support.
    • The sales staff we have dealt with are not very responsive or timely.
    • I believe this is a product built for installations of 300 users or more.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
    Incentivized
    Read full review
    CrowdStrike
    Crowdstrike has a large suite of tools built for helping the engineers triage and respond to security event whenever identified. The ability to customize the security policies and implement more granular policies to different devices based on the functionality is unmatched. Crowdstrike provides so much of ability in a decent budget which ascertains the value for money or ROI.
    Incentivized
    Read full review
    Usability
    Cisco
    Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
    Incentivized
    Read full review
    CrowdStrike
    I think it is a complete and very trustful XDR platform, with very few False Positives. It is very well supported by highly skilled professionals on all levels: from pre-sales engineers, Customer Account Managers and support engineers.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected
    Incentivized
    Read full review
    CrowdStrike
    No answers on this topic
    Performance
    Cisco
    our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
    Incentivized
    Read full review
    CrowdStrike
    No answers on this topic
    Support Rating
    Cisco
    Whilst the support is good once you get through to them, it's email only and the response is slow. This is a issue, because its a core system that needs to work. We have had issues in the past where several of our companies have gone down due to Umbrella and support is nowhere to be seen. It is very difficult to know whether Umbrella is having service issues, since they do not regularly update customers on the status of their services, such as is seen by providers such as Microsoft (status.umbrella.com just seems to show up all of the time, I'm not sure it's even updated)
    Incentivized
    Read full review
    CrowdStrike
    Any time we need to engage the Crowdstrike Falcon Complete Team, their response is switch, thorough, and they are sure to not close out any request until the customer confirms that they have provided an acceptable resolution. If I ever need anything from the account team related to the product, I also get a response from them within minutes typically to address my question. Top notch customer service!
    Incentivized
    Read full review
    In-Person Training
    Cisco
    No answers on this topic
    CrowdStrike
    There is limited amount of learning that can be completed in an in-person training available. In my opinion, the self-paced learning provided by Falcon portal is more useful over in-person training. The support from Falcon is great and useful to overcome difficulties, if any.
    Incentivized
    Read full review
    Online Training
    Cisco
    Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
    Incentivized
    Read full review
    CrowdStrike
    The training provided by Crowdstrike Falcon is complete in terms of the depth of technical knowledge and teaches the users about going through with the platform. There are lots of jargons for different tools that Crowdstrike Falcon has and this training teaches them all which helps in managing the platform better. Plus, the regular knowledge checks are also very helpful for the end user.
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
    Incentivized
    Read full review
    CrowdStrike
    Read the documentation
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    Umbrella checked all the boxes for us (at the time) because it supported multiple domains and multiple IPs to protect (we have 20+ offices), and its configuration and policies cover a lot of different options for us. We used another product prior, and it worked well, but it didn't have all the features we needed at the time.
    Incentivized
    Read full review
    CrowdStrike
    It was just a legacy AV program onboarded during initial setup days. As the org. As it expanded, its threat landscape also grew, and we needed a next-gen solution to protect against evolving threat vectors. Falcon EDR was the one that solved all these in a single place.
    Incentivized
    Read full review
    Scalability
    Cisco
    Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
    Incentivized
    Read full review
    CrowdStrike
    No answers on this topic
    Return on Investment
    Cisco
    • It's a costly product and we have to admit that, but security breaches are costlier, and they can take more than we can afford so we always had positive mindset over our security purchase and Cisco Umbrella had overall positive impact.
    Incentivized
    Read full review
    CrowdStrike
    • CrowdStrike Falcon's proactive threat mitigation has significantly reduced the risk of successful cyber attacks, resulting in tangible savings related to potential data breaches or system compromises.
    • The cloud-native architecture and automated features have improved operational efficiency.
    • The platform's real-time visibility and threat hunting capabilities have drastically improved incident response times.
    Incentivized
    Read full review
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