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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Umbrella

    Score8.9 out of 10
    N/ACisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.N/A

    FortiGate

    Score8.5 out of 10
    N/AFortiNet FortiGate is a firewall option with high integrability. It offers a variety of deployment options and next-gen firewall capabilities, including integration with IaaS cloud platforms and public cloud environments.N/A
    Pricing
    Cisco UmbrellaFortiGate
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco UmbrellaFortiGate
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFortiGate pricing starts at $250 for home office use, up to $300,000 for large enterprise appliances. Must contact sales team for pricing.
    More Pricing Information
    Community Pulse
    Cisco UmbrellaFortiGate
    Considered Both Products
    Cisco
    Chose Cisco Umbrella
    Cisco Umbrella have the biggest brainpower behind their products and is also from one of the biggest and best players in the Network market.
    Incentivized
    Chose Cisco Umbrella
    Technical support responsiveness better integration with cisco devices easy to manage and vast ecosystems of cisco devices. Cisco devices and apps are satisfying all security standards. much easier to handle for administrators while experience of using is very good for …
    Incentivized
    Chose Cisco Umbrella
    The simplicity of administration, the possibility of having a roaming user scheme with differential security policies for each case, and its integration with other products were key when deciding and undoubtedly generated a very positive impact both in the tasks of the IT team …
    Incentivized
    Fortinet
    Chose FortiGate
    Fortinet beats Cisco ASA in all firewall categories in my opinion.
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    91 Answers
    100%
    Would buy again
    49 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    88 Answers
    100%
    Delivers good value for the price
    48 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    92 Answers
    100%
    Happy with the feature set
    49 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    77 Answers
    100%
    Lived up to sales and marketing promises
    44 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    84 Answers
    98%
    Implementation went as expected
    47 Answers
    Features
    Cisco UmbrellaFortiGate
    Firewall
    Comparison of Firewall features of Cisco Umbrella and Fortinet FortiGate
    Feature
    Cisco Umbrella
    -
    Ratings
    Fortinet FortiGate
    8.7
    53 Ratings
    1% above category average
    Identification Technologies00 Ratings8.951 Ratings
    Visualization Tools00 Ratings8.351 Ratings
    Content Inspection00 Ratings8.852 Ratings
    Policy-based Controls00 Ratings8.953 Ratings
    Active Directory and LDAP00 Ratings8.750 Ratings
    Firewall Management Console00 Ratings7.752 Ratings
    Reporting and Logging00 Ratings8.353 Ratings
    VPN00 Ratings9.152 Ratings
    High Availability00 Ratings9.348 Ratings
    Stateful Inspection00 Ratings9.251 Ratings
    Proxy Server00 Ratings8.539 Ratings
    Best Alternatives
    Cisco UmbrellaFortiGate
    Small Businesses
    No answers on this topic
    SonicWall NSA Series
    Score8.4 out of 10
    Medium-sized Companies
    No answers on this topic
    Barracuda CloudGen Firewall
    Score9.6 out of 10
    Enterprises
    No answers on this topic
    Cisco Adaptive Security Appliance (ASA) Software
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco UmbrellaFortiGate
    Likelihood to Recommend
    8.9
    (124 ratings)
    8.7
    (79 ratings)
    Likelihood to Renew
    8.0
    (15 ratings)
    7.0
    (5 ratings)
    Usability
    7.5
    (10 ratings)
    8.7
    (21 ratings)
    Availability
    8.7
    (11 ratings)
    8.0
    (3 ratings)
    Performance
    10.0
    (2 ratings)
    9.0
    (2 ratings)
    Support Rating
    6.9
    (63 ratings)
    9.0
    (27 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.5
    (11 ratings)
    5.0
    (5 ratings)
    Configurability
    8.0
    (1 ratings)
    7.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (1 ratings)
    Ease of integration
    9.5
    (10 ratings)
    7.0
    (2 ratings)
    Product Scalability
    8.0
    (2 ratings)
    7.0
    (3 ratings)
    Vendor post-sale
    8.1
    (3 ratings)
    8.0
    (2 ratings)
    Vendor pre-sale
    8.1
    (3 ratings)
    8.0
    (2 ratings)
    User Testimonials
    Cisco UmbrellaFortiGate
    Likelihood to Recommend
    Cisco
    When a company has a distributed workforce, the produce works very well to unify a set of policies to apply against web bound traffic. Areas we have struggled with is getting value out of our cloud delivered firewall due to requirements to fully use it
    Incentivized
    Read full review
    Fortinet
    Fortinet FortiGate addressed an immediate security issue we had a few years ago. The device gave us a much clearer picture of the activities on our network and also more importantly, increased our awareness of threats from the internet as a whole. Fortinet FortiGate helps us to mitigate these threats with regular signature updates from Fortiguard labs, identifying certain characteristics which, once recognised by Fortinet FortiGate, can be harnessed to deploy powerful 'playbooks'.
    Incentivized
    Read full review
    Pros
    Cisco
    • As many companies think—they’re afraid of firewalls, but they want to keep something secure—and what it does best is it simplifies the approach from a cybersecurity perspective, especially from the user perspective. Users spend a lot of time on the web, trying to access sites, clicking links, scanning QR codes, and doing whatever. You can’t really stop them unless you have something in between that can check whether those links lead somewhere safe, or potentially run them in a sandbox if there are threats or specific use cases.
    • So I think one of its strongest points is that it’s very simple, and it’s not expensive compared to if you buy a firewall and licenses from other brands, where you have to configure it and spend engineer work hours or outsource the work. It’s the simplicity, and I think it just works. I had some issues five years ago, four years ago, but now it just works. I’m pretty happy.
    Read full review
    Fortinet
    • SD-WAN - Load balancing of Internet traffic is a USP of Fortigate and makes it stand tall in the competition. Be it 3 or more Internet Links, multiple Subnets/segments of users to distribute and bandwidth load balancing for links and users. SLA based monitoring of Internet Links / MPLS links, makes it even better to choose the links on the basis of performance (Latency, packet loss, Jitter etc).
    • SSL VPN configuration - As we all have WFH force (to some extend or all employee) during Covid-19, it is impossible to plan BCP without having a SSL VPN. In Fortigate, the SSL VPN configuration is very easy with the help of wizard. The deep CLI-level debugging is also very helpful in troubleshooting. Type of tunnel can be easily configured - Full Tunnel or Split Tunnel for SSL.
    • Explicit Proxy - This is also a great feature to shape and re-route the traffic, configuring the Proxy on the Firewall itself. We are using this feature in Pilot for now, and planned to rollout in few weeks looking at the success rate of the POC.
    Read full review
    Cons
    Cisco
    • So we had in the past very general rule sets, very detailed rule sets for security rules. Like you can access this page but not this IP range and so on. So hundreds of specific rules for specific machines and the rule management in Cisco Umbrella is not that granular. So it was not possible to build up these rule sets in Cisco Umbrella, but now we see to access it's much better already. So that's why one reason why we are migrating to CQ access to have better API based possibility to manage these rule sets and synchronize them between different products that we are using and in the cloud. So yeah, we hope that with secure access it's a little bit more granular like with Cisco Umbrella currently.
    Incentivized
    Read full review
    Fortinet
    • Documentation is missing a great deal of detail and assumes the customer and just guess and fill in the blanks themselves
    • Fortinet has lots and lots of video guides on topics that only a small percentage of customers would ever need
    • The documentation and video guides do not get updated so most is only relevant to older software versions
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
    Incentivized
    Read full review
    Fortinet
    Fortinet's products have kept improving with new software releases and they continue to deliver great value. Their support is also very good. I believe that as a small enterprise, their products have given us competitive advantage delivering features and functionality that enable us to innovate and do things better. They also continue to be a leader in the markets they serve.
    Incentivized
    Read full review
    Usability
    Cisco
    Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
    Incentivized
    Read full review
    Fortinet
    The firewall runs very well, firmware updates are fairly quick but you must follow the upgrade path. Neglecting this step will cause a lot of pain. If you decide to go with Fortinet FortiGate switches and/or access points, they can be managed within the firewall which is great. We're also using the FortiAnalyzer which easily plugs into the firewall for any reporting you may require.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected
    Incentivized
    Read full review
    Fortinet
    We had didn't any hardware failures at our two main office locations and upgraded our units last year after using them for about 5-6 years
    Incentivized
    Read full review
    Performance
    Cisco
    our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
    Incentivized
    Read full review
    Fortinet
    Good performance and really good integration. We have integration with Microsoft AD.
    Incentivized
    Read full review
    Support Rating
    Cisco
    Whilst the support is good once you get through to them, it's email only and the response is slow. This is a issue, because its a core system that needs to work. We have had issues in the past where several of our companies have gone down due to Umbrella and support is nowhere to be seen. It is very difficult to know whether Umbrella is having service issues, since they do not regularly update customers on the status of their services, such as is seen by providers such as Microsoft (status.umbrella.com just seems to show up all of the time, I'm not sure it's even updated)
    Incentivized
    Read full review
    Fortinet
    The Support team at Fortinet is excellent. They can not only help you configure the device for what you are trying to do, they offer suggestions on improving rules, and troubleshooting issues. Their response time is fast, ensuring you are up and running immediately with no questions asked. We had a hard drive failure in one of our Fortinet Fortigate appliances. The tech answered immediately, and started rebuilding the drive after some preliminary investigations. After rebuilding, there were still errors and issues, so they dispatched a brand new Fortinet Fortigate appliance. The tech then backed up the configurations for when the new device came in, which showed up in a few hours. A restore of the configuration took less than a minute, and there were no more errors or issues.
    Incentivized
    Read full review
    In-Person Training
    Cisco
    No answers on this topic
    Fortinet
    I received it a couple years afters use it and it was just to confirm my knowledge about the tool.
    Incentivized
    Read full review
    Online Training
    Cisco
    Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
    Incentivized
    Read full review
    Fortinet
    No answers on this topic
    Implementation Rating
    Cisco
    At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
    Incentivized
    Read full review
    Fortinet
    Make sure that you have the most current version of FortiOS. Make sure all Fortigates are on the same version
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    Umbrella checked all the boxes for us (at the time) because it supported multiple domains and multiple IPs to protect (we have 20+ offices), and its configuration and policies cover a lot of different options for us. We used another product prior, and it worked well, but it didn't have all the features we needed at the time.
    Incentivized
    Read full review
    Fortinet
    [Fortinet] FortiGate is not only cost effective but it gives the comprehensive security against the APT attacks and gives the complete traffic visibility and granular control. You can easily create the VDOMs (Virtual firewall) within a Fortigate firewall and customize the dashboard as per your requirement if you have multiple VDOMs within a single firewall.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Cisco
    No answers on this topic
    Fortinet
    No changes needed to terms and conditions.
    Incentivized
    Read full review
    Scalability
    Cisco
    Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
    Incentivized
    Read full review
    Fortinet
    My environments are pretty small (less than 100 users per location) so no issues here.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • It's a costly product and we have to admit that, but security breaches are costlier, and they can take more than we can afford so we always had positive mindset over our security purchase and Cisco Umbrella had overall positive impact.
    Incentivized
    Read full review
    Fortinet
    • The pricing given to us for our firewall was well within what we were already spending for other vendors solutions and had the added value of eliminating a separate expense for a dedicated web filtering appliance.
    • We have also adopted Fortinet's security fabric approach and thus changed vendors for our switch and AP devices. These devices have come at reduced prices as compared to another previous vendor we were using, particularly in relation to ongoing annual maintenance costs.
    Incentivized
    Read full review
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