Cisco Umbrella vs. Lightspeed Filter

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Umbrella
Score 8.9 out of 10
N/A
Cisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.N/A
Lightspeed Filter
Score 9.8 out of 10
N/A
Lightspeed Filter (formerly Relay), from Lightspeed Systems in Austin, offers insights to help understand and maximize the use of 1:1 classroom devices, keep users safe and increase the educational return on technology investments. Lightspeed Systems aims to help users make decisions to enhance technology use, report up administrators, present to your board, reassure concerned parents, empower teachers, and direct students on appropriate use. According to the vendor, Lightspeed Filter powers…N/A
Pricing
Cisco UmbrellaLightspeed Filter
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco UmbrellaLightspeed Filter
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPriced per student device. Quote available upon request.
More Pricing Information
Community Pulse
Cisco UmbrellaLightspeed Filter
User Ratings
Cisco UmbrellaLightspeed Filter
Likelihood to Recommend
8.9
(124 ratings)
9.0
(5 ratings)
Likelihood to Renew
8.0
(15 ratings)
-
(0 ratings)
Usability
7.5
(10 ratings)
1.0
(1 ratings)
Availability
8.7
(11 ratings)
-
(0 ratings)
Performance
9.9
(2 ratings)
-
(0 ratings)
Support Rating
7.0
(63 ratings)
-
(0 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.5
(11 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
9.5
(10 ratings)
-
(0 ratings)
Product Scalability
8.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.1
(3 ratings)
-
(0 ratings)
Vendor pre-sale
8.1
(3 ratings)
-
(0 ratings)
User Testimonials
Cisco UmbrellaLightspeed Filter
Likelihood to Recommend
Cisco
When a company has a distributed workforce, the produce works very well to unify a set of policies to apply against web bound traffic. Areas we have struggled with is getting value out of our cloud delivered firewall due to requirements to fully use it
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Lightspeed Systems
Lightspeed web filtering using the Chromebook Relay agent is amazing and does a great job for a cloud filtering solution. The reports that are available are great and can be customized and retains data for 90 days. Reports are easily shared with staff and/or parents for transparency and disciplinary reasons. The agent for Lightspeed (Relay) does not work well with OSX and works okay in Windows, but doesn't allow you to access local IP addresses in the web browser. There needs to be a way to bypass filtering for local network access. This can make it unusable in some cases.
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Pros
Cisco
  • As many companies think—they’re afraid of firewalls, but they want to keep something secure—and what it does best is it simplifies the approach from a cybersecurity perspective, especially from the user perspective. Users spend a lot of time on the web, trying to access sites, clicking links, scanning QR codes, and doing whatever. You can’t really stop them unless you have something in between that can check whether those links lead somewhere safe, or potentially run them in a sandbox if there are threats or specific use cases.
  • So I think one of its strongest points is that it’s very simple, and it’s not expensive compared to if you buy a firewall and licenses from other brands, where you have to configure it and spend engineer work hours or outsource the work. It’s the simplicity, and I think it just works. I had some issues five years ago, four years ago, but now it just works. I’m pretty happy.
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Lightspeed Systems
  • Reduces bandwidth consumption.
  • Improves network performance.
  • It is compatible with a variety of operating systems, including Windows, Mac OS, and Linux.
  • It can be implemented in both wired and wireless networks.
  • It can be installed in minutes and you can configure its settings with a few clicks.
  • Learning environments work.
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Cons
Cisco
  • So we had in the past very general rule sets, very detailed rule sets for security rules. Like you can access this page but not this IP range and so on. So hundreds of specific rules for specific machines and the rule management in Cisco Umbrella is not that granular. So it was not possible to build up these rule sets in Cisco Umbrella, but now we see to access it's much better already. So that's why one reason why we are migrating to CQ access to have better API based possibility to manage these rule sets and synchronize them between different products that we are using and in the cloud. So yeah, we hope that with secure access it's a little bit more granular like with Cisco Umbrella currently.
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Lightspeed Systems
  • It sometimes takes longer than expected for new filtering rules to apply.
  • Sometimes a site is blocked due to sub-sites or links, but it does not easily identify the source of the block if it is buried in the site.
  • They have several reports included, but it would be nice to create custom reports.
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Likelihood to Renew
Cisco
First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
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Lightspeed Systems
No answers on this topic
Usability
Cisco
Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
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Lightspeed Systems
It is unreliable and does not function as it is supposed to do so. As previously mentioned, there is a glitch when creating a block list.
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Reliability and Availability
Cisco
Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected
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Lightspeed Systems
No answers on this topic
Performance
Cisco
our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
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Lightspeed Systems
No answers on this topic
Support Rating
Cisco
Whilst the support is good once you get through to them, it's email only and the response is slow. This is a issue, because its a core system that needs to work. We have had issues in the past where several of our companies have gone down due to Umbrella and support is nowhere to be seen. It is very difficult to know whether Umbrella is having service issues, since they do not regularly update customers on the status of their services, such as is seen by providers such as Microsoft (status.umbrella.com just seems to show up all of the time, I'm not sure it's even updated)
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Lightspeed Systems
No answers on this topic
Online Training
Cisco
Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
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Lightspeed Systems
No answers on this topic
Implementation Rating
Cisco
At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
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Lightspeed Systems
No answers on this topic
Alternatives Considered
Cisco
Umbrella checked all the boxes for us (at the time) because it supported multiple domains and multiple IPs to protect (we have 20+ offices), and its configuration and policies cover a lot of different options for us. We used another product prior, and it worked well, but it didn't have all the features we needed at the time.
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Lightspeed Systems
We were already a [Lightspeed] customer so the transition was seamless to Relay. Their support and team at [Lightspeed] are top-notch. We have been with Lightspeed for over 20 years and have evaluated on occasions other options and [ended] up back with [Lightspeed] each time. Their price point, ease of use, great team of engineers, and overall customer focus keep them on top in my eyes.
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Scalability
Cisco
Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
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Lightspeed Systems
No answers on this topic
Return on Investment
Cisco
  • It's a costly product and we have to admit that, but security breaches are costlier, and they can take more than we can afford so we always had positive mindset over our security purchase and Cisco Umbrella had overall positive impact.
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Lightspeed Systems
  • Very costly per year
  • Does a great job with 1:1 filtering on Chromebooks
  • Safety Check checks student for possible self harm and alerts staff
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ScreenShots

Lightspeed Filter Screenshots

Screenshot of Relay dashboardScreenshot of Relay apps reportScreenshot of Relay blocked contentScreenshot of Sample Relay parent reportScreenshot of Screenshot of Classroom, free with Relay for a limited timeScreenshot of Screenshot of Classroom, free with Relay for a limited time